The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
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Local Artist Creates Special Mural At The Pines In Thanks To The Community
Share Local Artist Creates Special Mural At The Pines In Thanks To The Community on Facebook Share Local Artist Creates Special Mural At The Pines In Thanks To The Community on Twitter Share Local Artist Creates Special Mural At The Pines In Thanks To The Community on Linkedin Email Local Artist Creates Special Mural At The Pines In Thanks To The Community linkApril 22, 2022 (Bracebridge, ON) – Local artist Kimberly Rideout Chivers revealed a very special new mural at the Pine Long-Term Care home this week. Kimberly had announced earlier this year that she was looking to donate a mural as a way to pay it forward and thank the community that supported her during a health crisis. Her social media posts asked for suggestions from the community as to where the mural should go, and the Pines Long Term Care Home was the most popular suggestion.
Pines staff worked with Kimberly to select a special space in the Home for the mural but left the design of the mural completely up to the artist. Kimberly began painting the mural earlier this week, and the space in the Home area was closed off during the process so that no one could see it before it was complete.
“We’re just so humbled that the community voted for us, and thankful that we were chosen,” said Jennifer Ridgley, Pines Administrator. “The mural is located in a centralized location in the Home, so people will be able to enjoy it for years to come.”
Kimberly Rideout Chivers presents the new mural to residents, family, and staff at the Pines Long-Term Care who had gathered for the big reveal.
“This beautiful piece of artwork will help to add to the warmth and home-like atmosphere,” said Ridgley. “Everyone in attendance was amazed at the stunning piece of work Kimberly created.”
To see more of Kimberly Rideout Chivers work, please visit: www.dreamscenes.ca
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Care Conference to Re-Start May 2022
Share Care Conference to Re-Start May 2022 on Facebook Share Care Conference to Re-Start May 2022 on Twitter Share Care Conference to Re-Start May 2022 on Linkedin Email Care Conference to Re-Start May 2022 linkThe home will be starting to reschedule the care conferences starting in early May. Administrative staff will be reaching out to assist with scheduling a care conference for your loved one. Thank you for your patients as we re-start this process for the residents. Please note in-person care conferences will be held in the Celebration Dining Room.
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Family Zoom Meeting Recording April 19, 2022
Share Family Zoom Meeting Recording April 19, 2022 on Facebook Share Family Zoom Meeting Recording April 19, 2022 on Twitter Share Family Zoom Meeting Recording April 19, 2022 on Linkedin Email Family Zoom Meeting Recording April 19, 2022 linkPlease click on the link below to review the recording from the Family Zoom Meeting for April:
Passcode: u2RSa&2F
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General Visitor & Absences Policy Updates
Share General Visitor & Absences Policy Updates on Facebook Share General Visitor & Absences Policy Updates on Twitter Share General Visitor & Absences Policy Updates on Linkedin Email General Visitor & Absences Policy Updates linkClick on the link below to review the updated policies for General Visitors and Resident Absences:
General Visitors Policy and Procedure- updated April 5, 2022
Updated Resident Absences Policy- March 14, 2022
Please click on the links below to access the updated snapshot information:
Visitor, Absences, Social Gatherings Snapshot March 14, 2022
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The Pines Strategic Plan 2022-2025
Share The Pines Strategic Plan 2022-2025 on Facebook Share The Pines Strategic Plan 2022-2025 on Twitter Share The Pines Strategic Plan 2022-2025 on Linkedin Email The Pines Strategic Plan 2022-2025 linkThe home is happy to share the updated Strategic Plan for the next 4 years. Please click on the link below to review the document and share any feedback that you might have.
2022- 2025 The Pines Strategic Plan
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Heightened Surveillance Maple and Birch Home Area
Share Heightened Surveillance Maple and Birch Home Area on Facebook Share Heightened Surveillance Maple and Birch Home Area on Twitter Share Heightened Surveillance Maple and Birch Home Area on Linkedin Email Heightened Surveillance Maple and Birch Home Area linkSimcoe Muskoka District Health Unit has placed the Maple and Birch Home Areas in heightened surveillance as of April 4, 2022. Two staff members have tested positive for COVID-19 at this time, but do not have a link within the home. A handful of residents required isolation related to high-risk contact. The family members of the affected residents have been notified and we will continue to update with any changes.
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Recording of Family Zoom Meeting for March
Share Recording of Family Zoom Meeting for March on Facebook Share Recording of Family Zoom Meeting for March on Twitter Share Recording of Family Zoom Meeting for March on Linkedin Email Recording of Family Zoom Meeting for March linkThank you to all that were able to attend. Please click on the link below to view the recording:
https://us02web.zoom.us/rec/share/FUBHsd-joh5NmhCiZVN4W29H5bjJGoI97j0TWLG0x0ZeVDnZQKjjsfQKARKfuBI-.jR_yJqf4-pWoG_fePasscode: JY*$g38W
As always, if you have any questions, please reach out.
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Updated Ministry of LTC Snapshots & Key Messages
Share Updated Ministry of LTC Snapshots & Key Messages on Facebook Share Updated Ministry of LTC Snapshots & Key Messages on Twitter Share Updated Ministry of LTC Snapshots & Key Messages on Linkedin Email Updated Ministry of LTC Snapshots & Key Messages linkPlease click on the links below to access the documents (links are green):
Visitor, Absences & Social Gathering Snapshot- March 14, 2022- https://www.engagemuskoka.ca/20047/widgets/86417/documents/77188
What Residents Can Expect- March 14, 2022- https://www.engagemuskoka.ca/20047/widgets/86417/documents/77190
Key Messages to Support Residents and Families- March 14, 2022- https://www.engagemuskoka.ca/20047/widgets/86417/documents/77191
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Vaccination Policy Updated March 11, 2022
Share Vaccination Policy Updated March 11, 2022 on Facebook Share Vaccination Policy Updated March 11, 2022 on Twitter Share Vaccination Policy Updated March 11, 2022 on Linkedin Email Vaccination Policy Updated March 11, 2022 linkThe Ministry is shifting to a guidance- based approach to support long-term care homes with employer-driven immunization policies. Please review the attached Updated Vaccination Policy from The Pines LTC Home with guidance from the Ministry of Long Term Care and the District Municipality of Muskoka to ensure that our policies aligns.
COVID-19 Vaccination Policy Updated March 11, 2022
General Visitors will require to show proof of full vaccination effective March 14, 2022, if five (5) years of age or older. This will continue until March 21, 2022, after this date General Visitors will be able to enter the home without proof of vaccination. If proof is not provided by the general visitor, the visit with the resident will be restricted to their bedroom only.
All IPAC practices continue at this time:
physical distancing;
medical masks at all times in the home;
No eating or drinking with residents;
Use of designated areas for eating and drinking if required
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Surveillance Testing Updates Effective March 14, 2022
Share Surveillance Testing Updates Effective March 14, 2022 on Facebook Share Surveillance Testing Updates Effective March 14, 2022 on Twitter Share Surveillance Testing Updates Effective March 14, 2022 on Linkedin Email Surveillance Testing Updates Effective March 14, 2022 linkThe Ministry has updated the Minister's Directive on Surveillance testing and access to homes to reflect the most recent advice from the Office of the Chief Medical Officer of Health. Updates will be effective March 14, 2022:
- Individuals who have had a confirmed case of COVID-19 infection will be required to resume surveillance testing 90 days post-infection (previously 30 days post-infection).
- Surveillance testing will no longer be required for outdoor visits. (Masks will still be required for outdoor visits)
- Recommend using combined oral and nasal sampling when using rapid antigen tests for surveillance testing.
Daily active screening and rapid antigen testing will continue for all individuals entering the LTC home unless an exception applies, as noted above.
Follow Project
Family Council
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2025
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Family Council TERMS OF REFERENCE Final Copy April 2025.pdf (157 KB) (pdf)
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Family Council Agenda April 16 2025.pdf (44.3 KB) (pdf)
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19_ 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15_ 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
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June 24 2025
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
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Family Councils of Ontario LTC Navigation Guide (5.28 MB) (pdf)
Emergency Preparedness Plans
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The Pines Emergency Preparedness Manual 2025 (11 MB) (pdf)
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Fire plan 2024 - updated October 2024.pdf (1.35 MB) (pdf)
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Departmental Contingency Plans
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Updated November 2024- Administrative Contingency Plan (261 KB) (pdf)
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Updated November 2024- Dietary Contingency Plan (213 KB) (pdf)
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Updated November 2024- Environmental Contingency Plan (219 KB) (pdf)
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Updated November 2024 - Nursing Contingency Plan (247 KB) (pdf)
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Updated November 2024- Activities Contingency Plan (196 KB) (pdf)
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Pandemic Management Plan- 2025 (912 KB) (pdf)
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Natural Disasters and Extreme Weather Events- 2025 (1.33 MB) (pdf)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan- updated January 2025.pdf (282 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025 (2.65 MB) (pdf)
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The Pines Equity, Inclusion, & Cultural Competency Plan 2024.pdf (203 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -