Are there current provincial or local requirements that apply to visitors at The Pines?

    Yes, there are currently provincial directives that apply to visitors at The Pines:

    • Provincial policy for visiting Long-Term Care homes may be found here.
    • The provincial directive named "Directive #3 Update: Long-Term Care Visitors and Admissions along with frequently asked questions may be found here.
    • Visitor restrictions due to Public Health region designations may be found here.



    With the vaccination of residents, staff and Essential Caregivers well underway, when will measures be lifted?

    The Simcoe Muskoka District Health Unit expects that work is underway at the provincial level to begin to develop relaxed procedures for individuals who have been vaccinated. It is not known when these measures will be communicated and come into effect.

    Will additional vaccination clinics be offered at the Pines?

    Currently, there is no planned vaccination clinic for the Pines. Information on booking an appointment to receive a vaccination may be here.

    When will general visitation resume at the Pines?

    General visits are limited by the  COVID-19 Response Framework: Keeping Ontario safe and open. General visitors are not permitted to visit long-term care homes that are located in public health unit regions that are in the Orange - Restrict, Red - Control or Grey - Lockdown level.

    What should I do if I am visiting during a mealtime?

    When you present at the sign-in desk, please let the staff member know that you intend to stay through a meal period. Our food service staff will prepare a meal tray that will be delivered to the resident's room. Meal trays are delivered near the end of meal service and staff are not able to deliver the meal trays ahead of time.

    How is the recruitment for a new Administrator proceeding?

    Work continues to recruit our new Administrator for The Pines. Interviews for potential candidates will take place this month and we anticipate the new Administrator will start at The Pines sometime in May.