The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
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Family Council Week June 7-13
Share Family Council Week June 7-13 on Facebook Share Family Council Week June 7-13 on Twitter Share Family Council Week June 7-13 on Linkedin Email Family Council Week June 7-13 linkThank you to our Family Council for their continued support for quality care for the residents.
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June is Pride Month - Support Rainbow Seniors
Share June is Pride Month - Support Rainbow Seniors on Facebook Share June is Pride Month - Support Rainbow Seniors on Twitter Share June is Pride Month - Support Rainbow Seniors on Linkedin Email June is Pride Month - Support Rainbow Seniors linkFor more information, visit Elder Abuse Prevention Ontario at https://eapon.ca/pride-month-2023/
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National Long Term Care Day- June 13th
Share National Long Term Care Day- June 13th on Facebook Share National Long Term Care Day- June 13th on Twitter Share National Long Term Care Day- June 13th on Linkedin Email National Long Term Care Day- June 13th linkOur residents and team will be celebrating National Long Term Care Day with an Ice Cream Sundae Event! We will have Ice Cream Sundaes in the afternoon on Friday, June 13th, for all residents and staff, as well as Ice Cream treats for our night staff team. Please join us for an ice cream sundae with your loved one to celebrate.
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Family Education Meeting hosted by Family Council
Share Family Education Meeting hosted by Family Council on Facebook Share Family Education Meeting hosted by Family Council on Twitter Share Family Education Meeting hosted by Family Council on Linkedin Email Family Education Meeting hosted by Family Council linkThis month, to explore Stepping In: What you may need to know. We will have a guest speaker, Andrea Groomes, Social Worker, to speak about system navigation and the range of tasks and responsibilities that may be associated with assuming Power of Attorney (POA) responsibilities.
When: Wednesday, June 18th, 2025, at 6:30 pm
Where: In-person in the Fran Coleman Room at the Pines or Virtual using the link below (this is an updated link)
https://us02web.zoom.us/j/88210402686?pwd=Y7e1HUhD07nm23kCr4iigiob3u1pHw.1
Meeting ID: 882 1040 2686
Passcode: 815834
If you have questions and want to learn more about Family Council. Please reach out to Christina Rochette, Life Enrichment Manager, and Family Council Liaison to connect you with a member of the Family Council.
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Volunteering at the Pines
Share Volunteering at the Pines on Facebook Share Volunteering at the Pines on Twitter Share Volunteering at the Pines on Linkedin Email Volunteering at the Pines linkAre you a current volunteer who is looking for ways that you can help out in the home?
Here is a list of opportunities….
- Rotary Garden Scavenger Hunt for Spruce 9:30am until 11:30am ( meet at Pines)
- Walmart trip on Wednesday June 18th at 9:45am until 11:30am (meet at location)
- Kirby's Beach trip on Friday June 20th at 9:45am-11:30am (meet at location)
- June 23rd 5:45 p.m. Legion Pipe Band performing – Looking for assistance to help residents get to and from the program
- Afternoon Scrabble game 1 x week
- Assist resident with cleaning small personal fish tank 1 x week
- Balcony visits with residents
Monthly Birthday Party—1st Tuesday of the month
If you’d like to become a new volunteer at The Pines, please contact Christina Rochette at: 705-645-4488 ext. 4824 OR email: Christina.rochette@muskoka.on.ca
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From Crosswalks to Council: Help Build a More Accessible Muskoka
Share From Crosswalks to Council: Help Build a More Accessible Muskoka on Facebook Share From Crosswalks to Council: Help Build a More Accessible Muskoka on Twitter Share From Crosswalks to Council: Help Build a More Accessible Muskoka on Linkedin Email From Crosswalks to Council: Help Build a More Accessible Muskoka linkTuesday, May 27, 2025 (Muskoka, ON) - In recognition of National AccessAbility Week, the District of Muskoka, together with its Accessibility Advisory Committee (AAC), is launching a community survey to gather feedback on accessibility within District-operated programs, services, and facilities.
The goal is to better understand individual experiences and identify opportunities to reduce barriers, to help shape the next Multi-Year Accessibility Plan which guides accessibility priorities at the District level.
“The District is working toward a future where accessibility is built in from the start. When we upgrade or build new, accessible features are becoming standard across Muskoka,” said Suzanne Olimer, Commissioner of Finance and Corporate Services and Chair of the Staff Accessibility Working Group. “We need your feedback to ensure everyone can access District services with confidence and independence.”
The survey is open from May 27 to June 9, 2025, and includes seven short questions. Responses will help the District meet and strive to exceed requirements under the Accessibility for Ontarians with Disabilities Act (AODA).
To share your feedback online, please visit www.engagemuskoka.ca/multi-year-accessibility-plan.
Alternate versions of the survey are available. Residents can request a mailed copy with return postage or complete the survey by phone by contacting 705-645-2100 ext. 4228 or emailing clerk@muskoka.on.ca
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Infection Control Education
Share Infection Control Education on Facebook Share Infection Control Education on Twitter Share Infection Control Education on Linkedin Email Infection Control Education link -
Important Update from Ministry of Long Term Care Regarding Accomodations Charges
Share Important Update from Ministry of Long Term Care Regarding Accomodations Charges on Facebook Share Important Update from Ministry of Long Term Care Regarding Accomodations Charges on Twitter Share Important Update from Ministry of Long Term Care Regarding Accomodations Charges on Linkedin Email Important Update from Ministry of Long Term Care Regarding Accomodations Charges linkEffective July 1, 2025, an inflationary increase of 2.4 per cent (%) will be applied to the co-payment rates for basic and preferred accommodation in Long-Term Care (LTC) Homes.
The basic co-payment rate will increase from $66.95 (or $2,036.40 per month) to $68.56 per day (or $2,085.37 per month). This represents an increase of $1.61 per day. Residents who choose semi-private or private accommodation are charged an additional premium above the daily basic co-payment rate. The respective premiums for semi-private and private accommodation will also increase by 2.4%, effective July 1, 2025.
Please refer to the enclosed bulletin for the applicable preferred accommodation rates for your home.
As outlined in Ontario Regulation 246/22, the annual co-payment rate increase is based on the rate of inflation measured by the change in the prior year Canadian Consumer Price Index (CPI), and is capped at 2.5%. Given the change in the prior year CPI was 2.4%, an inflationary increase of 2.4% will be applied, effective July 1, 2025.
MLTC Co-Payment LTCH Bulletin 2025-2026
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Infection Control Education
Share Infection Control Education on Facebook Share Infection Control Education on Twitter Share Infection Control Education on Linkedin Email Infection Control Education linkBreaking the chain of infection involves interrupting the transmission of pathogens at any point in the process. This can be achieved through various preventative measures such as proper hand hygiene, vaccination, and respiratory hygiene. By effectively addressing these links, individuals can significantly reduce the spread of infectious diseases.
The Chain of Infection:
The chain of infection refers to the sequence of events required for a pathogen to spread from one person to another. It consists of the following links:
- Infectious Agent: The germ or pathogen (e.g., bacteria, virus, fungi) that causes the infection.
- Reservoir (Source): The place where the infectious agent lives and multiplies (e.g., a person, animal, or environment).
- Means of Exit: How the agent escapes from the reservoir (e.g., coughing, sneezing, shedding).
- Mode of Transmission: How the agent is transmitted (e.g., airborne droplets, direct contact, contaminated surfaces).
- Means of Entry: How the agent enters a new host (e.g., respiratory tract, skin break).
- Susceptible Host: An individual who is at risk of becoming infected.
Breaking the Chain of Infection:
Breaking any of these links can prevent the spread of infection. Here are some key strategies:
- Hand Hygiene: Washing hands regularly with soap and water or using alcohol-based hand rubs can effectively remove or kill pathogens, disrupting the mode of transmission.
- Respiratory Hygiene: Covering coughs and sneezes with a tissue or elbow and disposing of used tissues properly can prevent the spread of airborne droplets.
- Vaccination: Staying up-to-date on recommended vaccines protects against many infectious diseases by stimulating the immune system to recognize and fight off pathogens.
- Environmental Control: Regularly cleaning and disinfecting surfaces, especially high-touch areas, can prevent the transmission of pathogens through contaminated objects.
- Personal Protective Equipment (PPE): Using PPE such as gloves, masks, and gowns can protect against exposure to infectious agents.
- Isolation: Isolating residents with infectious diseases, especially in healthcare settings, can prevent further transmission.
By understanding the chain of infection and implementing these preventive measures, individuals can significantly reduce the risk of contracting and spreading infectious diseases.
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National AccessAbility Week
Share National AccessAbility Week on Facebook Share National AccessAbility Week on Twitter Share National AccessAbility Week on Linkedin Email National AccessAbility Week linkNational AccessAbility Week takes place every year, starting on the last Sunday in May.
This year, join us from May 25 to 31 to celebrate:
- the valuable contributions and leadership of persons with disabilities in Canada
- the work of allies, organizations, and communities that are removing barriers
- ongoing efforts to become a more accessible and disability inclusive Canada
If you would like more information, click on the link below:
Follow Project
Family Council
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2025
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Family Council TERMS OF REFERENCE Final Copy April 2025.pdf (157 KB) (pdf)
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Family Council Agenda April 16 2025.pdf (44.3 KB) (pdf)
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19_ 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15_ 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
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June 10 2025
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June 24 2025
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
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Family Councils of Ontario LTC Navigation Guide (5.28 MB) (pdf)
Emergency Preparedness Plans
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The Pines Emergency Preparedness Manual 2025 (11 MB) (pdf)
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Fire plan 2024 - updated October 2024.pdf (1.35 MB) (pdf)
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Departmental Contingency Plans
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Updated November 2024- Administrative Contingency Plan (261 KB) (pdf)
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Updated November 2024- Dietary Contingency Plan (213 KB) (pdf)
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Updated November 2024- Environmental Contingency Plan (219 KB) (pdf)
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Updated November 2024 - Nursing Contingency Plan (247 KB) (pdf)
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Updated November 2024- Activities Contingency Plan (196 KB) (pdf)
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Pandemic Management Plan- 2025 (912 KB) (pdf)
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Natural Disasters and Extreme Weather Events- 2025 (1.33 MB) (pdf)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan- updated January 2025.pdf (282 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025 (2.65 MB) (pdf)
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The Pines Equity, Inclusion, & Cultural Competency Plan 2024.pdf (203 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -