The Pines Resident & Family Portal

In collaboration with Public Health, the Whole-Home respiratory outbreak has now been declared over. Thank you for your patience and cooperation as we worked through this most recent outbreak. As always, please remember the importance of diligent hand hygiene to help prevent future illnesses and keep our residents safe and healthy.

If you have questions, please contact Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

In collaboration with Public Health, the Whole Home has now been placed in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.

If you have any questions about these precautions during your visit, please speak with the nursing staff.

The following infection control measures are to be implemented and followed:

• Masks are now required throughout the entire home
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• No General Visitors to the Home at this time
• Essential Caregivers two (2) at a time for visiting only
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• Immediate isolation of any residents with new symptom onset
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

In collaboration with Public Health, the Whole Home has now been placed in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.

If you have any questions about these precautions during your visit, please speak with the nursing staff.

The following infection control measures are to be implemented and followed:

• Masks are now required throughout the entire home
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• No General Visitors to the Home at this time
• Essential Caregivers two (2) at a time for visiting only
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• Immediate isolation of any residents with new symptom onset
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

In collaboration with Public Health, the Whole Home has now been placed in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.

If you have any questions about these precautions during your visit, please speak with the nursing staff.

The following infection control measures are to be implemented and followed:

• Masks are now required throughout the entire home
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• No General Visitors to the Home at this time
• Essential Caregivers two (2) at a time for visiting only
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• Immediate isolation of any residents with new symptom onset
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

In collaboration with Public Health, the Whole Home has now been placed in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.

If you have any questions about these precautions during your visit, please speak with the nursing staff.

The following infection control measures are to be implemented and followed:

• Masks are now required throughout the entire home
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• No General Visitors to the Home at this time
• Essential Caregivers two (2) at a time for visiting only
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• Immediate isolation of any residents with new symptom onset
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

In collaboration with Public Health, the Whole Home has now been placed in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.

If you have any questions about these precautions during your visit, please speak with the nursing staff.

The following infection control measures are to be implemented and followed:

• Masks are now required throughout the entire home
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• No General Visitors to the Home at this time
• Essential Caregivers two (2) at a time for visiting only
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• Immediate isolation of any residents with new symptom onset
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

On February 26th, our residents enjoyed a full day themed around Germany, complete with authentic cuisine and engaging life enrichment programs.

A heartfelt thank‑you to the staff who added those extra special touches to make the day memorable—you brought a lot of smiles to many faces.

Delirium is a sudden change in the way a person thinks, behaves, or understands what’s going on around them. Someone with delirium may seem confused, see or hear things that aren’t there, or become unusually quiet, withdrawn, or sleepy. Others may feel anxious, restless, agitated, or even angry.

Delirium is often caused by physical problems in the body, such as dehydration, infection, or recovery after surgery. People who have had delirium are more likely to have it again. Delirium is a medical emergency, but it is sometimes mistaken for another condition, such as dementia, and can be missed.

The good news is that harm from delirium can often be prevented when it’s recognized early. Friends and family are usually the first to notice these changes, so please speak up if something doesn’t seem right – See the Signs, Say the Word: Delirium. By working together, we can make sure delirium is recognized and treated quickly.

Join North Simcoe Muskoka Specialized Geriatric Services as we take action together for World Delirium Awareness Day for a public education session, intended for older adults, care partners, and the public. Wednesday March 11, 2026 at 10 am. The webinar will be archived for later viewing.

Register here: https://waypointcentre-ca.zoom.us/webinar/register/WN_h2ZIKK55SCS_UMhzxX0WxQ

You can learn more about delirium here: https://www.hqontario.ca/Portals/0/documents/evidence/quality-standards/qs-delirium-patient-guide-en.pdf

Help us celebrate our incredible Social Worker, Andrea Groomes, next week!

Andrea is a highly valued member of our leadership team and an essential part of our home. She is supportive, caring, and kind—and truly the glue that helps keep our residents, teams, and families connected and supported.



Please take a moment next week to stop by and thank Andrea for all she does. Her dedication makes a meaningful difference every day.

In collaboration with Public Health, the Whole Home has now been placed in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.

If you have any questions about these precautions during your visit, please speak with the nursing staff.

The following infection control measures are to be implemented and followed:

• Masks are now required throughout the entire home
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• No General Visitors to the Home at this time
• Essential Caregivers two (2) at a time for visiting only
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• Immediate isolation of any residents with new symptom onset
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752