The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

VISITOR STATUS BY HOME AREA

Oak – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area. Outbreak Declared over October 2, 2025.

Cedar – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.

Birch – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.

Maple – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.

Spruce – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.

Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

VISITOR STATUS BY HOME AREA

Oak – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area. Outbreak Declared over October 2, 2025.

Cedar – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.

Birch – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.

Maple – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.

Spruce – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.

  • October Family Education Meeting Hosted by Family Council

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    You're Invited: Family Council Gathering Join us for an evening of learning, meaningful conversation, and support with the Family Council. This month, Steve Files, Environmental Manager, will be present to provide information about our laundry department.

    🗓 Date & Time: Wednesday, October 15th, 2025, 6:30 PM

    📍 Location Options:

    • In-Person: Fran Coleman Room at The Pines
    • Virtual: Join via Zoom
    • Meeting ID: 882 1040 2686
    • Passcode: 815834

    💬 Questions or Want to Learn More? Reach out to Christina Rochette, Life Enrichment Manager and Family Council Liaison, who can connect you with a Family Council member.

    We look forward to seeing you there!

  • Infection Control Education - Resident Vaccine Clinics

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    Vaccine Update – Influenza & COVID-19

    We’ve collected consents for the Influenza and COVID vaccines. Resident Clinics will take place on October 15th, 2025. Vaccines will be administered promptly to residents who have provided consent.

    Reminder:

    Please continue to follow proper hand hygiene practices to help keep yourself and our residents healthy. Vaccines are essential for your protection and the safety of others. We encourage you to receive your vaccines when you are due. Our team monitors vaccine schedules for all residents. If you have any questions or are unsure when a resident is due for a vaccine, please reach out to Stephanie Albert, IPAC Lead. stephanie.albert@muskoka.on.ca

    

    Resident Fact Sheet from the Ministry of Long Term Care regarding Seasonal Respiratory Illness Preparedness for Long-Term Care Homes 2025-26

  • Honoring World Mental Health Day – Let’s Talk, Support, and Reflect

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    supporting image

    Today marks World Mental Health Day, a global reminder of the importance of mental well-being in our lives, workplaces, and communities. This year’s theme, “Mental health is a universal human right,” encourages us to reflect on how we support one another and create environments where everyone feels safe, heard, and valued.

    Mental health affects us all—whether directly or through those we care about. That’s why it’s so important to foster a culture of openness, empathy, and support. Here are a few ways we can do that together:

    • 💬 Talk openly: Reducing stigma starts with honest conversations.
    • 🤝 Support each other: A simple check-in can make a big difference.
    • 🧘 Take care of yourself: Prioritize rest, set boundaries, and self-care.
    • 📚 Use available resources: https://cmha.ca/find-info/mental-health/general-info/
  • October CareRx Resident Health and Well-Being Newsletter

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  • Infection Control Education - Resident Vaccine Clinics

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    Vaccine Update – Influenza & COVID-19

    We’ve collected consents for the Influenza and COVID vaccines. Resident Clinics will take place on October 15th, 2025. Vaccines will be administered promptly to residents who have provided consent.

    Reminder:

    Please continue to follow proper hand hygiene practices to help keep yourself and our residents healthy. Vaccines are essential for your protection and the safety of others. We encourage you to receive your vaccines when you are due. Our team monitors vaccine schedules for all residents. If you have any questions or are unsure when a resident is due for a vaccine, please reach out to Stephanie Albert, IPAC Lead. stephanie.albert@muskoka.on.ca

  • Spruce Shower Room Renovation Complete! Next Up: Cedar and Birch Home Areas

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    We’re excited to share that the Spruce home area shower room renovation is now complete! Residents and staff will notice a brighter, more modern space designed with comfort, safety, and accessibility in mind. Thank you to everyone for your patience and cooperation during the renovation process — the results speak for themselves!

    As part of our ongoing commitment to maintaining a high-quality living environment, we’re now turning our focus to the Cedar and Birch home areas, which are next in line for upgrades. Renovation planning is already underway, and we will be providing regular updates on the progress, timelines, and any temporary changes to routines or access that may be required.

    We understand that change can be disruptive, and we are working closely with staff and residents to minimize any inconvenience. Our goal is always to enhance the quality of life in our home, and these renovations are a key step forward.

    • Stay tuned for more updates in future newsletters — and thank you for being part of this journey with us!

    If you have any questions, please reach out to Steve Files, Environmental Services Manager at steve.files@muskoka.on.ca


  • Pines Support Committee Needs You.......

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    Support the Heart of The Pines - The Pines Support Committee may be small and quiet—but their impact is anything but. This dedicated team works tirelessly to raise funds that go directly toward enhancing the lives of residents at The Pines. Every dollar supports meaningful projects and essential needs within the home.

    Over the years, the Committee has played a vital role in countless initiatives. But without continued support, their work cannot go on.

    🌟 How You Can Help:

    • Volunteer: Join the team and be part of something truly special.
    • Donate: Every contribution makes a difference for those who call The Pines home.

    Interested in learning more? Please reach out to Leigh Ball, Finance Team Clerk, at ext. 4803.

    Pines Support Committee Phamplet

  • October 2, 2025- Oak Home Area Outbreak Declared Over

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    In collaboration with Public Health, we are pleased to announce that the outbreak in the Oak Home Area has officially been declared over as of October 2, 2025.

    General Visitors are now well in all home areas.

    We sincerely thank you for your patience and support throughout this period.

    To continue safeguarding the health of our residents, we kindly ask that all visitors ensure they are symptom-free before entering and practice proper hand hygiene during their visit.

    Your cooperation helps us maintain a safe and healthy environment for everyone.

    Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

  • October 1, 2025- Oak Home Area Outbreak Update

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    In collaboration with Public Health, the Oak home area remains in a Respiratory Outbreak. Currently, ten (10) residents are isolated with respiratory symptoms such as a runny nose, nasal congestion, cough, and/or sneezing. Respiratory isolation only requires ONE symptom for isolation. Masks are now required in this home area, so please ensure you are following proper hand hygiene and respiratory precautions. Persons of importance to those affected have been notified.

    The following infection control measures are to be implemented and followed:

    • Surgical Masks are required in the Oak Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • No General Visitors at this time. Only two (2) essential caregivers at a time
    • Twice Daily IPAC Surveillance screening
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

    Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

  • September 29, 2025- Oak Home Area Outbreak Update

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    In collaboration with Public Health, the Oak home area remains in a Respiratory Outbreak. Currently, ten (10) residents are isolated with respiratory symptoms such as a runny nose, nasal congestion, cough, and/or sneezing. Respiratory isolation only requires ONE symptom for isolation. Masks are now required in this home area, so please ensure you are following proper hand hygiene and respiratory precautions. Persons of importance to those affected have been notified.

    The following infection control measures are to be implemented and followed:

    • Surgical Masks are required in the Oak Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • No General Visitors at this time. Only two (2) essential caregivers at a time
    • Twice Daily IPAC Surveillance screening
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

    Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

Page last updated: 10 Oct 2025, 01:20 PM