The Pines Resident & Family Portal

In collaboration with Public Health, the Oak Home Areas remain in Respiratory Outbreak. Currently, five (5) residents have tested positive for RSV. All residents remain symptomatic, experiencing coughing, congestion, and/or a runny nose and are continuing isolation. Families have been notified, and test results are pending from Public Health.

Infection Control Measures

• Surgical Masks to be worn on Oak Home Area
• Follow the 4 Moments of Hand Hygiene
• Assist residents with hand hygiene before meals and throughout the day
• Use personal protective equipment (PPE) correctly: put on before entering and remove before exiting isolation rooms
• Oak Residents must remain in their home area
• If they insist on leaving, assist with a mask or visor and encourage outdoor visits
• IPAC Surveillance Screener EVERY SHIFT on Oak
• Immediate isolation for any new symptoms
• Cohort staff when possible;
• Cohort residents; small-group activities only for unaffected residents; isolated residents receive 1:1 activities
• Twice-daily high‑touch cleaning with 1‑minute dwell time
• Increased hand hygiene and PPE audits with coaching
• No General Visitors to Oak Home Area; maximum 2 essential caregivers at a time

Please ensure all IPAC practices are followed to protect residents, staff, essential caregivers, and visitors.

We will continue to provide updates as needed.

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

In collaboration with Public Health, the Oak Home Areas remain in Respiratory Outbreak. Currently, five (5) residents have tested positive for RSV. All residents remain symptomatic, experiencing coughing, congestion, and/or a runny nose and are continuing isolation. Families have been notified, and test results are pending from Public Health.

Infection Control Measures

• Surgical Masks to be worn on Oak Home Area
• Follow the 4 Moments of Hand Hygiene
• Assist residents with hand hygiene before meals and throughout the day
• Use personal protective equipment (PPE) correctly: put on before entering and remove before exiting isolation rooms
• Oak Residents must remain in their home area
• If they insist on leaving, assist with a mask or visor and encourage outdoor visits
• IPAC Surveillance Screener EVERY SHIFT on Oak
• Immediate isolation for any new symptoms
• Cohort staff when possible;
• Cohort residents; small-group activities only for unaffected residents; isolated residents receive 1:1 activities
• Twice-daily high‑touch cleaning with 1‑minute dwell time
• Increased hand hygiene and PPE audits with coaching
• No General Visitors to Oak Home Area; maximum 2 essential caregivers at a time

Please ensure all IPAC practices are followed to protect residents, staff, essential caregivers, and visitors.

We will continue to provide updates as needed.

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

Your voice matters. We need your support in shaping the future of dementia care at The Pines. Please take a few moments to click the link below and share your feedback. Together, we can make a meaningful difference.

https://www.engagemuskoka.ca/embeds/projects/20047/survey-tools/58894

Please take a moment!

Below is information from the Ontario Association of Residents' Councils regarding the Residents' Bill of Rights. For more information, click on the links below or visit the website at the bottom.

The formation of residents’ rights, which are afforded to all persons living in long-term care homes, began in the early 1950s and evolved into 29 distinct rights. The Ontario Residents’ Bill of Rights is embedded in our provincial legislation, the Fixing Long-Term Care Act (FLTCA), 2021, and accompanying Regulations (O. Reg. 246/22)

All long-term care homes in Ontario (including those formerly known as nursing homes, municipal homes for the aged, and charitable homes) are governed by the Fixing Long-Term Care Act. The requirements in the LTCHA ensure that residents of these homes receive safe, consistent, and high-quality resident-centered care in settings where residents feel at home, are treated with respect, and have the supports and services they need for their health and well-being.

Residents’ Councils review and promote the Residents’ Bill of Rights. The following resources are some of the supports available to provide a deeper understanding of the rights.

Access the English Residents’ Bill of Rights here

To access an English video/audio version of the Residents’ Bill of Rights, click here

To access translations of the Residents’ Bill of Rights in different languages, click here

To learn more about enhancing Residents’ Bill of Rights Education at your home, check our Through Our Eyes

For our rescheduled event. Our residents had chosen to visit the Philippines as part of our cultural experience. On Thursday, April 30th, residents will enjoy a special menu and activities inspired by this beautiful country. We hope you can join us as we celebrate Filipino culture together!

In collaboration with Public Health, the Birch Home Area has been declared over. Oak Home Areas remain in Respiratory Outbreak. Currently, two (2) residents have tested positive for RSV. All residents remain symptomatic, experiencing coughing, congestion, and/or a runny nose and are continuing isolation. Families have been notified, and test results are pending from Public Health.

Infection Control Measures

• Surgical Masks to be worn on Oak Home Area
• Follow the 4 Moments of Hand Hygiene
• Assist residents with hand hygiene before meals and throughout the day
• Use personal protective equipment (PPE) correctly: put on before entering and remove before exiting isolation rooms
• Oak Residents must remain in their home area
• If they insist on leaving, assist with a mask or visor and encourage outdoor visits
• IPAC Surveillance Screener EVERY SHIFT on Oak
• Immediate isolation for any new symptoms
• Cohort staff when possible;
• Cohort residents; small-group activities only for unaffected residents; isolated residents receive 1:1 activities
• Twice-daily high‑touch cleaning with 1‑minute dwell time
• Increased hand hygiene and PPE audits with coaching
• No General Visitors to Oak Home Area; maximum 2 essential caregivers at a time

Please ensure all IPAC practices are followed to protect residents, staff, essential caregivers, and visitors.

We will continue to provide updates as needed.

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

In collaboration with Public Health, the Birch & Oak Home Areas remain in Respiratory Outbreak. Currently, two (2) residents have tested positive for RSV. All residents remain symptomatic, experiencing coughing, congestion, and/or a runny nose and are continuing isolation. Families have been notified, and test results are pending from Public Health.

Infection Control Measures

• Surgical Masks to be worn on Oak & Birch Units
• Follow the 4 Moments of Hand Hygiene
• Assist residents with hand hygiene before meals and throughout the day
• Use personal protective equipment (PPE) correctly: put on before entering and remove before exiting isolation rooms
• Oak Residents must remain in their home area
• If they insist on leaving, assist with a mask or visor and encourage outdoor visits
• IPAC Surveillance Screener EVERY SHIFT on Oak & Birch
• Immediate isolation for any new symptoms
• Cohort staff when possible;
• Cohort residents; small-group activities only for unaffected residents; isolated residents receive 1:1 activities
• Twice-daily high‑touch cleaning with 1‑minute dwell time
• Increased hand hygiene and PPE audits with coaching
• No General Visitors to Oak or Birch Home Areas; maximum 2 essential caregivers at a time

Please ensure all IPAC practices are followed to protect residents, staff, essential caregivers, and visitors.

We will continue to provide updates as needed.

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

In collaboration with Public Health, the Birch & Oak Home Areas remain in Respiratory Outbreak. Currently, two (2) residents have tested positive for RSV. All residents remain symptomatic, experiencing coughing, congestion, and/or a runny nose and are continuing isolation. Families have been notified, and test results are pending from Public Health.

Infection Control Measures

• Surgical Masks to be worn on Oak & Birch Units
• Follow the 4 Moments of Hand Hygiene
• Assist residents with hand hygiene before meals and throughout the day
• Use personal protective equipment (PPE) correctly: put on before entering and remove before exiting isolation rooms
• Oak Residents must remain in their home area
• If they insist on leaving, assist with a mask or visor and encourage outdoor visits
• IPAC Surveillance Screener EVERY SHIFT on Oak & Birch
• Immediate isolation for any new symptoms
• Cohort staff when possible;
• Cohort residents; small-group activities only for unaffected residents; isolated residents receive 1:1 activities
• Twice-daily high‑touch cleaning with 1‑minute dwell time
• Increased hand hygiene and PPE audits with coaching
• No General Visitors to Oak or Birch Home Areas; maximum 2 essential caregivers at a time

Please ensure all IPAC practices are followed to protect residents, staff, essential caregivers, and visitors.

We will continue to provide updates as needed.

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

In collaboration with Public Health, the Birch & Oak Home Areas remain in Respiratory Outbreak. Currently, two (2) residents have tested positive for RSV. All residents remain symptomatic, experiencing coughing, congestion, and/or a runny nose and are continuing isolation. Families have been notified, and test results are pending from Public Health.

Infection Control Measures

• Surgical Masks to be worn on Oak & Birch Units
• Follow the 4 Moments of Hand Hygiene
• Assist residents with hand hygiene before meals and throughout the day
• Use personal protective equipment (PPE) correctly: put on before entering and remove before exiting isolation rooms
• Oak Residents must remain in their home area
• If they insist on leaving, assist with a mask or visor and encourage outdoor visits
• IPAC Surveillance Screener EVERY SHIFT on Oak & Birch
• Immediate isolation for any new symptoms
• Cohort staff when possible;
• Cohort residents; small-group activities only for unaffected residents; isolated residents receive 1:1 activities
• Twice-daily high‑touch cleaning with 1‑minute dwell time
• Increased hand hygiene and PPE audits with coaching
• No General Visitors to Oak or Birch Home Areas; maximum 2 essential caregivers at a time

Please ensure all IPAC practices are followed to protect residents, staff, essential caregivers, and visitors.

We will continue to provide updates as needed.

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752