The Pines Resident & Family Portal

Our Family Council will hold a closed, in-person session focused on the question: "What does moving forward look like?" We encourage you to attend if you are able—

When: Wednesday, May 20, 2026 at 6:30p.m.

Where: Fran Coleman Room, The Pines

Drinks and light refreshments will be provided.

In collaboration with Public Health, the Oak Home Areas remain in Respiratory (RSV) Outbreak. Currently, five (5) residents have tested positive for RSV. All residents remain symptomatic, experiencing coughing, congestion, and/or a runny nose and are continuing isolation. Families have been notified, and test results are pending from Public Health.

Infection Control Measures

• Surgical Masks to be worn in the Oak Home Area
• Follow the 4 Moments of Hand Hygiene
• Assist residents with hand hygiene before meals and throughout the day
• Use personal protective equipment (PPE) correctly: put on before entering and remove before exiting isolation rooms
• Oak Residents must remain in their home area
• If they insist on leaving, assist with a mask or visor and encourage outdoor visits
• IPAC Surveillance Screener EVERY SHIFT on Oak
• Immediate isolation for any new symptoms
• Cohort staff when possible;
• Cohort residents; small-group activities only for unaffected residents; isolated residents receive 1:1 activities
• Twice-daily high‑touch cleaning with 1‑minute dwell time
• Increased hand hygiene and PPE audits with coaching
• No General Visitors to Oak Home Area; maximum 2 essential caregivers at a time

Please ensure all IPAC practices are followed to protect residents, staff, essential caregivers, and visitors.

We will continue to provide updates as needed.

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

Friday, May 1, 2026, marks National Physicians’ Day in Canada, a time to thank physicians for their dedication to patient care.

The day honours the legacy of Dr. Emily Stowe, the first female physician to practice in Canada.

In long‑term care, physicians play an essential role in supporting seniors with complex needs. Working closely with care teams, they help ensure residents receive compassionate, personalized, and high‑quality care.

Following the challenges of the pandemic, this year’s focus also highlights the trust Canadians place in doctors, the importance of physician well‑being, and the need to reduce administrative burdens so physicians can continue to focus on what matters most — patient care.

On National Physicians’ Day, we extend our sincere thanks to the physicians who support our residents, families, and care teams every day.

The launch of our Spring/Summer menu will take place on May 4th, and our barbecues will begin on Thursday, May 28th, in the Spruce Courtyard. The barbecue schedule will be posted soon.

May 5th is the National Day of Awareness for Missing and Murdered Indigenous Women and Girls (MMIWG)

• Also known as Red Dress Day, this is a day to remember, honour and fight for Missing and Murdered Indigenous Women, Girls and Two-Spirit people, who are disproportionately affected by domestic and police violence.
• Resource: https://humanrights.ca/resource-guide/missing-and-murderedindigenous-women-girls-and-2slgbtqi-people

Recognizes the contributions of Asian communities to Canada's culture and the achievements of people of Asian origins.

May was chosen to honour Manzo Nagano, the first known Japanese person to immigrate to Canada.

Resource: https://redi.med.ubc.ca/asian-heritage-month/

In collaboration with Public Health, the Oak Home Areas remain in Respiratory (RSV) Outbreak. Currently, five (5) residents have tested positive for RSV. All residents remain symptomatic, experiencing coughing, congestion, and/or a runny nose and are continuing isolation. Families have been notified, and test results are pending from Public Health.

Infection Control Measures

• Surgical Masks to be worn on Oak Home Area
• Follow the 4 Moments of Hand Hygiene
• Assist residents with hand hygiene before meals and throughout the day
• Use personal protective equipment (PPE) correctly: put on before entering and remove before exiting isolation rooms
• Oak Residents must remain in their home area
• If they insist on leaving, assist with a mask or visor and encourage outdoor visits
• IPAC Surveillance Screener EVERY SHIFT on Oak
• Immediate isolation for any new symptoms
• Cohort staff when possible;
• Cohort residents; small-group activities only for unaffected residents; isolated residents receive 1:1 activities
• Twice-daily high‑touch cleaning with 1‑minute dwell time
• Increased hand hygiene and PPE audits with coaching
• No General Visitors to Oak Home Area; maximum 2 essential caregivers at a time

Please ensure all IPAC practices are followed to protect residents, staff, essential caregivers, and visitors.

We will continue to provide updates as needed.

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

In collaboration with Public Health, the Oak Home Areas remain in Respiratory (RSV) Outbreak. Currently, five (5) residents have tested positive for RSV. All residents remain symptomatic, experiencing coughing, congestion, and/or a runny nose and are continuing isolation. Families have been notified, and test results are pending from Public Health.

Infection Control Measures

• Surgical Masks to be worn on Oak Home Area
• Follow the 4 Moments of Hand Hygiene
• Assist residents with hand hygiene before meals and throughout the day
• Use personal protective equipment (PPE) correctly: put on before entering and remove before exiting isolation rooms
• Oak Residents must remain in their home area
• If they insist on leaving, assist with a mask or visor and encourage outdoor visits
• IPAC Surveillance Screener EVERY SHIFT on Oak
• Immediate isolation for any new symptoms
• Cohort staff when possible;
• Cohort residents; small-group activities only for unaffected residents; isolated residents receive 1:1 activities
• Twice-daily high‑touch cleaning with 1‑minute dwell time
• Increased hand hygiene and PPE audits with coaching
• No General Visitors to Oak Home Area; maximum 2 essential caregivers at a time

Please ensure all IPAC practices are followed to protect residents, staff, essential caregivers, and visitors.

We will continue to provide updates as needed.

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

In collaboration with Public Health, the Oak Home Areas remain in Respiratory (RSV) Outbreak. Currently, five (5) residents have tested positive for RSV. All residents remain symptomatic, experiencing coughing, congestion, and/or a runny nose and are continuing isolation. Families have been notified, and test results are pending from Public Health.

Infection Control Measures

• Surgical Masks to be worn on Oak Home Area
• Follow the 4 Moments of Hand Hygiene
• Assist residents with hand hygiene before meals and throughout the day
• Use personal protective equipment (PPE) correctly: put on before entering and remove before exiting isolation rooms
• Oak Residents must remain in their home area
• If they insist on leaving, assist with a mask or visor and encourage outdoor visits
• IPAC Surveillance Screener EVERY SHIFT on Oak
• Immediate isolation for any new symptoms
• Cohort staff when possible;
• Cohort residents; small-group activities only for unaffected residents; isolated residents receive 1:1 activities
• Twice-daily high‑touch cleaning with 1‑minute dwell time
• Increased hand hygiene and PPE audits with coaching
• No General Visitors to Oak Home Area; maximum 2 essential caregivers at a time

Please ensure all IPAC practices are followed to protect residents, staff, essential caregivers, and visitors.

We will continue to provide updates as needed.

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

In collaboration with Public Health, the Oak Home Areas remain in Respiratory (RSV) Outbreak. Currently, five (5) residents have tested positive for RSV. All residents remain symptomatic, experiencing coughing, congestion, and/or a runny nose and are continuing isolation. Families have been notified, and test results are pending from Public Health.

Infection Control Measures

• Surgical Masks to be worn on Oak Home Area
• Follow the 4 Moments of Hand Hygiene
• Assist residents with hand hygiene before meals and throughout the day
• Use personal protective equipment (PPE) correctly: put on before entering and remove before exiting isolation rooms
• Oak Residents must remain in their home area
• If they insist on leaving, assist with a mask or visor and encourage outdoor visits
• IPAC Surveillance Screener EVERY SHIFT on Oak
• Immediate isolation for any new symptoms
• Cohort staff when possible;
• Cohort residents; small-group activities only for unaffected residents; isolated residents receive 1:1 activities
• Twice-daily high‑touch cleaning with 1‑minute dwell time
• Increased hand hygiene and PPE audits with coaching
• No General Visitors to Oak Home Area; maximum 2 essential caregivers at a time

Please ensure all IPAC practices are followed to protect residents, staff, essential caregivers, and visitors.

We will continue to provide updates as needed.

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752