Pines Resident Family Portal

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Welcome to our new information and sharing portal for The Pines Resident Families!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.




Welcome to our new information and sharing portal for The Pines Resident Families!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.




  • Family Zoom Meeting Thursday July 29, 2021

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    Technical difficulties have been resolved. Please utilize the link below for the meeting tomorrow night.

    Thank you Jennifer

    Health Services is inviting you to a scheduled Zoom meeting.

    Join Zoom Meeting

    https://us02web.zoom.us/j/82750608505?pwd=cjFUYzVpMjhtNlJRWGJ6bVVkMzNoUT09


    Meeting ID: 827 5060 8505

    Passcode: 699943

    One tap mobile

    +17789072071,,82750608505#,,,,*699943# Canada

    +12042727920,,82750608505#,,,,*699943# Canada


    Dial by your location

    +1 778 907 2071 Canada

    +1 204 272 7920 Canada

    +1 438 809 7799 Canada

    +1 587 328 1099 Canada

    +1 647 374 4685 Canada

    +1 647 558 0588 Canada

    Meeting ID: 827 5060 8505

    Passcode: 699943

    Find your local number: https://us02web.zoom.us/u/kuU3xrboY



  • Canceled Tuesday July 27th Family Zoom Meeting

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    Unfortunately, due to technical difficulties tonight's family zoom meeting is canceled. We apologize for any inconvenience. We will correct the error tomorrow and send out a new link for the meeting on Thursday July 29, 2021.
    Again our sincere apologizes

  • Further Easing of Ministry of LTC Restrictions July 16, 2021

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    The Ministry of Long-Term Care is remains cautious with easing of measures set out in the province's Roadmap to Reopen. The latest changes that take effect July 16, 2021are summarized below.


    Essential Caregivers updates:


    • Individuals who are fully immunized will no longer be subject to surveillance testing.
    • If individuals are partly or unimmunized or choose to not inform the home of vaccine status- they will require surveillance rapid testing twice per week. Rapid testing takes place between 9:00 am and 4:30 pm, 7 days a week, but please be patient as staff require breaks throughout the day and may not be available the moment that you arrive to complete your test.
    • A resident continues to be allowed to have 2 essential caregivers per visit indoors plus 2 general visitors indoors at a time (max 4 people in the room at a time with resident).
    • Fully immunized visitors may have a meal with fully immunized residents
    • Eye protection is only required when a resident is isolating or the home is in outbreak.




    General Visitors updates:

    • Indoors- max 2 visitors at a time per resident, no approval required ahead of time;
    • Individuals who are fully immunized will no longer be subject to surveillance testing.
    • If individuals are partly or unimmunized or choose to not inform the home of vaccine status- they will require surveillance rapid testing for which is "day of testing" or proof of day before negative result. The screening staff can help you to determine if you require a test and please let the swabbing staff know if you are planning on visiting two days in a row as they will supply you with proof of a negative result for the following day. Rapid testing takes place between 9:00 am and 4:30 pm, 7 days a week, but please be patient as staff require breaks throughout the day and may not be available the moment that you arrive to complete your test.
    • Fully immunized visitors may have a meal with fully immunized residents



    Resident Absences:

    • All residents are able to go on all types of leaves from the home regardless of immunization status.




    General Updates:


    • Residents will be returning to regular dining in the dining rooms
    • All residents are able to go on absences regardless of their immunization status
    • Off-site group excursions for residents are now allowed
    • Residents will now be screened once a day including a temperature check
    • Individuals that have previously tested positive for COVID-19 are to resume surveillance testing after the 90th day from the date of their positive result, unless they are fully vaccinated, in which testing is not required.
    • People may attend the home, for the purposes of touring the home, but will be treated as general visitors
    • Surveillance testing applies to indoor visits for individuals over the age of 2 who have not been exposed to COIVD-19 and/or who are not fully immunized. Must have parental consent.


  • New Director of Care

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    The home is happy to announce that Tara MacLellan is the successful candidate for the Director of Care position.
    Tara is a Registered Nurse with over 10 years of experience in the long term care field. She has worked as a Registered Nurse in the home, a HCA and most recently, as the acting Director of Care and an Assistant Director of Care where she has been providing leadership to nursing staff within the home.

    You can continue to contact Tara at ext 4805 or tara.maclellan@muskoka.on.ca
    Her office can be found just outside of the main kitchen if you are into the home.

    Please help us in congratulating Tara on her new role with our team.


  • Family Zoom Education Opportunity July 8, 2021 at 2:00pm

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    CLOSED: This discussion has concluded.
    The Pines is connecting with Community Partners to provide some education sessions outside of the monthly family zoom meetings.

    Our first session will be with Inge, Registered Nurse from North Simcoe Muskoka Hospice Palliative Care Network on Thursday July 8, 2021 at 2:00pm

    Please click on the link below to join the session.

    Join Zoom Meeting

    Meeting ID: 899 0530 0266
    Passcode: 414525
    One tap mobile
    +12532158782,,89905300266#,,,,*414525# US (Tacoma)
    +13017158592,,89905300266#,,,,*414525# US (Washington DC)

    We look forward to connecting with you!

    We are looking for topics of interest and you can send them to administrator.pines@muskoka.on.ca

  • Family Council Zoom Meeting- July 21, 2021 at 7:00pm

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    On behalf of Krista McLaren, President of the Family Council for The Pines Long-Term Care Home is inviting you to a scheduled Zoom meeting.
    Wednesday July 21, 2021 at 7:00pm

    Please join the Family Council Meeting by clicking on the link below.


    Meeting ID: 816 7072 1015 Passcode: 674606
    One tap mobile +14388097799,,81670721015# Canada +15873281099,,81670721015# Canada
    Dial by your location +1 438 809 7799 Canada +1 587 328 1099 Canada
    +1 647 374 4685 Canada +1 647 558 0588 Canada
    Meeting ID: 816 7072 1015 Find your local number: https://us02web.zoom.us/u/kcgVeXtqtD

    Any questions related to these meetings can be directed to Krista McLaren.

  • Hairdresser Returns to the Home

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    Kerry McGuire, our wonderful hairdresser, has returned to the home with the most recent Ministry Directive updates and Ontario's transition to Stage 2 of the roadmap to re-opening. Please connect with Kerry directly if you are looking to set-up an appt for your loved one. 705-645-4488 Ext. 4885 for the salon. Kerry is currently working her way through the home unit by unit to try and connect with all of the residents. We are very happy to have Kerry back in the home!

  • Further Easing of Ministry of LTC Restrictions take effect July 7, 2021

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    The Ministry of Long-Term Care is being consistent with the cautious easing of measures set out in the province's Roadmap to Reopen. The latest changes that take effect July 7, 2021 have been informed by invaluable advice from residents and their families, public health experts, licensees, and other long-term care partners. Below is a summary of the changes that will take effective tomorrow.


    Essential Caregivers updates:

    • No limit on the number of caregivers per resident;
    • Must continue current process to designate persons as caregivers which includes approval by the POA/SMD and approval of the home prior to commencing visits.
    • Continue rapid testing processes, which is two to three times per week depending the number of visits. The screening staff and help determine if you require a testing.
    • Rapid testing takes place between 9:00 am and 4:30 pm, 7 days a week, but please be patient as staff require breaks throughout the day and may not be available the moment that you arrive to complete your test.
    • A resident may have 2 essential caregivers per visit indoors plus 2 general visitors indoors at a time (max 4 people in the room at a time with resident).


    General Visitors updates:

    • Outdoors- max 10 visitors including essential caregivers per resident at a time;
    • Indoors- max 2 visitors at a time per resident, no approval required ahead of time;
    • Indoor visitors must participate in surveillance testing for which is "day of testing" or proof of day before negative result. The screening staff can help you to determine if you require a test and please let the swabbing staff know if you are planning on visiting two days in a row as they will supply you with proof of a negative result for the following day.

    Resident Absences:

    • No changes to Ministry Directives


    Resident Social Gatherings:

    • Cohorting can be relaxed when resident activities are outside with or without immunization threshold.

  • Family Zoom Educational Opportunity July 8, 2021

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    CLOSED: This discussion has concluded.
    The Pines is connecting with Community Partners to provide some education sessions outside of the monthly family zoom meetings.

    We are looking for topics of interest and you can send them to administrator.pines@muskoka.on.ca

    Our first session will be with Inge, Registered Nurse from North Simcoe Muskoka Hospice Palliative Care Network on Thursday July 8, 2021 at 2pm

    Join Zoom Meeting

    Meeting ID: 899 0530 0266
    Passcode: 414525
    One tap mobile
    +12532158782,,89905300266#,,,,*414525# US (Tacoma)
    +13017158592,,89905300266#,,,,*414525# US (Washington DC)

  • Family Council Zoom Meeting- July

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    CLOSED: This discussion has concluded.

    On behalf of Krista McLaren, President of the Family Council for The Pines Long-Term Care Home is inviting you to a scheduled Zoom meeting.

    Wednesday July 21, 2021 at 7:00pm

    Please join the Family Council Meeting by clicking on the link below.


    Join Zoom Meeting https://us02web.zoom.us/j/81670721015?pwd=Rk5Ec3VNeTdSRDVjTXdVczlIWlk1dz09

    Meeting ID: 816 7072 1015 Passcode: 674606

    One tap mobile +14388097799,,81670721015# Canada +15873281099,,81670721015# Canada

    Dial by your location +1 438 809 7799 Canada +1 587 328 1099 Canada

    +1 647 374 4685 Canada +1 647 558 0588 Canada

    Meeting ID: 816 7072 1015 Find your local number: https://us02web.zoom.us/u/kcgVeXtqtD

    Any questions related to these meetings can be directed to Krista McLaren.