Pines Resident Family Portal

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Welcome to our information and sharing portal for The Pines Resident Families and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.


VISITOR STATUS BY HOME AREA

CEDAR - Respiratory Outbreak declared on April 12, 2024. No General Visitors allowed; Two (2) Essential Caregivers at a time.

MAPLE - No Visitor restrictions at this time. General Visitors are currently allowed.

OAK Respiratory Outbreak declared on April 12, 2024. No General Visitors allowed; Two (2) Essential Caregivers at a time.

BIRCH - No Visitor restrictions at this time. General Visitors are currently allowed.

SPRUCE - No Visitor restrictions at this time. General Visitors are currently allowed.

Welcome to our information and sharing portal for The Pines Resident Families and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.


VISITOR STATUS BY HOME AREA

CEDAR - Respiratory Outbreak declared on April 12, 2024. No General Visitors allowed; Two (2) Essential Caregivers at a time.

MAPLE - No Visitor restrictions at this time. General Visitors are currently allowed.

OAK Respiratory Outbreak declared on April 12, 2024. No General Visitors allowed; Two (2) Essential Caregivers at a time.

BIRCH - No Visitor restrictions at this time. General Visitors are currently allowed.

SPRUCE - No Visitor restrictions at this time. General Visitors are currently allowed.

  • Fact Sheet for Long-Term Care Residents: Vaccinations & Therapeutics Spring 2024

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  • Respiratory Outbreak Update Oak & Cedar Home Areas April 19, 2024

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    The Oak and Cedar Home Areas remain in a Respiratory Outbreak with one (1) resident showing symptoms such as cough, runny nose, nasal congestion, and/or fever. There have been a total of six (6) residents affected. Family members of those residents affected have been notified. Test results show Influenza A for one resident and Human Coronavirus for another.

    The following infection control measures are to be implemented or continued at this time:

    • Masks and eye protection to be worn in the Oak & Cedar Home Areas
    • Residents are to remain in the unit at this time to reduce the risk of spread
    • *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Oak and Cedar Home Areas
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on the unit.
    • Limit of two (2) essential caregivers at a time
    • No General Visiting to Oak & Cedar home areas

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Infection Prevention & Control Education: Four Moments of Hand Hygiene

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    As part of our continuing IPAC education program requirement, we wanted to review Four Moments of Hand Hygiene.

    The four moments include:

    1. Moment 1: BEFORE first touching the resident or their environment

    2. Moment 2: BEFORE aseptic procedures

    3. Moment 3: AFTER body fluid exposure risk

    4. Moment 4: AFTER touching the resident or their environment

    As part of the 4 Moments of Hand Hygiene, an assessment should be done to determine the resident and health care environments.

    Please take a look at the attached documents with frequently asked questions such as what Hand Hygiene moments, when, and how to perform Hand Hygiene among other concerns.

    Please reach out to our IPAC Lead, John at john.iskander@muskoka.on.ca with any questions you may have.

    Four Moments of Hand Hygiene

    Public Health Frequently Asked Questions Four Moments of Hand Hygiene

  • Family Council Lead for The Home

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    We are happy to report that we now have a Family Council Lead, Delynne Patterson. We will have formal Family Council Meetings starting again in May. Watch for more information regarding the Family Council and the education session for May.

  • April Monthly Family Update Meeting Recording

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    Thank you to those who could attend the Family Update Meeting on Wednesday evening. We are happy to report that we now have a Family Council Lead, Delynne Patterson. We will have formal Family Council Meetings starting again in May. Watch for more information regarding the Family Council and the education session for May. The recording and presentations are below from the meeting last evening. Thank you to Steve Files, Environmental Manager, for his overview, education, and answering questions.

    https://us02web.zoom.us/rec/share/Dp8212waKvSZqTpDaiVY0KmwTr5_BUfEKPc9cl8NNFzg_nBooGCJa-d3bO2Dvq8A.nnfo1XOXZcvSYaXQ

    Passcode: P^BV6*F&

    Presentation:

    April 2024 Support Services Presentation

    April 2024 Family Update

  • Respiratory Outbreak Update Cedar & Oak Home Area- April 18, 2024

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    The Oak and Cedar Home Areas remain in a Respiratory Outbreak with one (1) resident showing symptoms such as cough, runny nose, nasal congestion, and/or fever. There have been a total of six (6) residents affected. Family members of those residents affected have been notified. Test results show Influenza A for one resident and Human Coronavirus for another.

    The following infection control measures are to be implemented or continued at this time:

    • Masks and eye protection to be worn in the Oak & Cedar Home Areas
    • Residents are to remain in the unit at this time to reduce the risk of spread
    • *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Oak and Cedar Home Areas
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on the unit.
    • Limit of two (2) essential caregivers at a time
    • No General Visiting to Oak & Cedar home areas

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Respiratory Outbreak Update Cedar & Oak Home Areas- April 17, 2024

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    The Oak and Cedar Home Areas remain in a Respiratory Outbreak with one (1) resident showing symptoms such as cough, runny nose, nasal congestion, and/or fever. There have been a total of six (6) residents affected. Family members of those residents affected have been notified. Test results show Influenza A for one resident and Human Coronavirus for another.

    The following infection control measures are to be implemented or continued at this time:

    • Masks and eye protection to be worn in the Oak & Cedar Home Areas
    • Residents are to remain in the unit at this time to reduce the risk of spread
    • *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Oak and Cedar Home Areas
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on the unit.
    • Limit of two (2) essential caregivers at a time
    • No General Visiting to Oak & Cedar home areas

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Respiratory Outbreak Update- Cedar and Oak Home Areas April 16, 2024

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    The Oak and Cedar Home Areas remain in a Respiratory Outbreak with four (4) residents showing symptoms such as cough, runny nose, nasal congestion, and/or fever. There have been a total of five (5) residents affected. Family members of those residents affected have been notified. We are currently waiting on test results from Public Health.

    The following infection control measures are to be implemented or continued at this time:

    • Masks and eye protection to be worn in the Oak & Cedar Home Areas
    • Residents are to remain in the unit at this time to reduce the risk of spread
    • *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Oak and Cedar Home Areas
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on the unit.
    • Limit of two (2) essential caregivers at a time
    • No General Visiting to Oak & Cedar home areas

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Respiratory Outbreak Update Cedar & Oak- April 15, 2024

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    The Oak and Cedar Home Areas remain in a Respiratory Outbreak with four (4) residents showing symptoms such as cough, runny nose, nasal congestion, and/or fever. There have been a total of five (5) residents affected. Family members of those residents affected have been notified. We are currently waiting on test results from Public Health.

    The following infection control measures are to be implemented or continued at this time:

    • Masks and eye protection to be worn in the Oak & Cedar Home Areas
    • Residents are to remain in the unit at this time to reduce the risk of spread
    • *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Oak and Cedar Home Areas
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on the unit.
    • Limit of two (2) essential caregivers at a time
    • No General Visiting to Oak & Cedar home areas

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Respiratory Outbreak Oak & Cedar Home Areas April 14, 2024

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    The Oak and Cedar Home Areas remain in a Respiratory Outbreak with five (5) residents showing symptoms such as cough, runny nose, nasal congestion, and/or fever. Family members of those residents affected have been notified. We are currently waiting on test results from Public Health.

    The following infection control measures are to be implemented or continued at this time:

    • Masks and eye protection to be worn in the Oak & Cedar Home Areas
    • Residents are to remain in the unit at this time to reduce the risk of spread
    • *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Oak and Cedar Home Areas
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on the unit.
    • Limit of two (2) essential caregivers at a time
    • No General Visiting to Oak & Cedar home areas

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

Page last updated: 19 Apr 2024, 02:30 PM