Pines Resident Family Portal

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Welcome to our information and sharing portal for The Pines Resident Families and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.


VISITOR STATUS BY HOME AREA

CEDAR - No Visitor restrictions currently. General Visitors are allowed.

MAPLE - No Visitor restrictions currently. General Visitors are allowed.

OAK No Visitor restrictions currently. General Visitors are allowed.

BIRCH - No Visitor restrictions currently. General Visitors are allowed.

SPRUCE - No Visitor restrictions currently. General Visitors are allowed.

Welcome to our information and sharing portal for The Pines Resident Families and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.


VISITOR STATUS BY HOME AREA

CEDAR - No Visitor restrictions currently. General Visitors are allowed.

MAPLE - No Visitor restrictions currently. General Visitors are allowed.

OAK No Visitor restrictions currently. General Visitors are allowed.

BIRCH - No Visitor restrictions currently. General Visitors are allowed.

SPRUCE - No Visitor restrictions currently. General Visitors are allowed.

  • Spruce Outbreak Update February 16, 2024

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    Spruce Home Area remains in an outbreak related to COVID at this time. Currently, there are three (3) residents isolated with a total of twenty (20) residents that have been infected. Family members of those affected have been notified.

    The following infection control measures are to be implemented or continued at this time:

    • N95 Masks and eye protection are to be worn in the Spruce home area at all times.
    • Residents are to remain in the unit at this time to reduce the risk of spread
    • *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening on Spruce
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on unit.
    • Limit of two (2) essential caregivers at a time
    • No General Visiting to Spruce home area


    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752


  • Spruce Outbreak Update February 15, 2024

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    Spruce Home Area remains in an outbreak related to COVID at this time. Currently, there are five (5) residents isolated with a total of twenty (20) residents that have been infected. Family members of those affected have been notified.

    The following infection control measures are to be implemented or continued at this time:

    • N95 Masks and eye protection are to be worn in the Spruce home area at all times.
    • Residents are to remain in the unit at this time to reduce the risk of spread
    • *If residents insist on going off the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • twice daily respiratory symptom screening on Spruce
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on unit.
    • Limit of 2 essential caregivers at a time
    • No General Visiting to Spruce home area

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Spruce Outbreak Update February 14, 2024

    Share Spruce Outbreak Update February 14, 2024 on Facebook Share Spruce Outbreak Update February 14, 2024 on Twitter Share Spruce Outbreak Update February 14, 2024 on Linkedin Email Spruce Outbreak Update February 14, 2024 link

    Spruce Home Area remains in an outbreak related to COVID at this time. Currently, there are seven (7) residents isolated with a total of twenty (20) residents that have been infected. Family members of those affected have been notified.

    The following infection control measures are to be implemented or continued at this time:

    • N95 Masks and eye protection are to be worn in the Spruce home area at all times.
    • Residents are to remain in the unit at this time to reduce the risk of spread
    • *If residents insist on going off the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • twice daily respiratory symptom screening on Spruce
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on unit.
    • Limit of 2 essential caregivers at a time
    • No General Visiting to Spruce home area

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Spruce Outbreak Update February 13, 2024

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    Spruce Home Area remains in an outbreak related to COVID at this time. Currently, there are eight (8) residents isolated with a total of twenty (20) residents that have been infected. Family members of those affected have been notified.

    The following infection control measures are to be implemented or continued at this time:

    • N95 Masks and eye protection are to be worn in the Spruce home area at all times.
    • Residents are to remain in the unit at this time to reduce the risk of spread
    • *If residents insist on going off the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • twice daily respiratory symptom screening on Spruce
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on unit.
    • Limit of 2 essential caregivers at a time
    • No General Visiting to Spruce home area

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Spruce Outbreak Update February 12, 2024

    Share Spruce Outbreak Update February 12, 2024 on Facebook Share Spruce Outbreak Update February 12, 2024 on Twitter Share Spruce Outbreak Update February 12, 2024 on Linkedin Email Spruce Outbreak Update February 12, 2024 link

    Spruce Home Area remains in an outbreak related to COVID at this time. Currently, there are eleven (11) residents isolated with a total of nineteen (19) residents that have been infected. Family members of those affected have been notified.

    The following infection control measures are to be implemented or continued at this time:

    • N95 Masks and eye protection are to be worn in the Spruce home area at all times.
    • Residents are to remain in the unit at this time to reduce the risk of spread
    • *If residents insist on going off the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • twice daily respiratory symptom screening on Spruce
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on unit.
    • Limit of 2 essential caregivers at a time
    • No General Visiting to Spruce home area

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Spruce Outbreak Update February 10, 2024

    Share Spruce Outbreak Update February 10, 2024 on Facebook Share Spruce Outbreak Update February 10, 2024 on Twitter Share Spruce Outbreak Update February 10, 2024 on Linkedin Email Spruce Outbreak Update February 10, 2024 link

    Spruce Home Area remains in an outbreak related to COVID at this time. Currently, there are sixteen (16) residents isolated with a total of nineteen (19) residents that have been infected. Family members of those affected have been notified.

    The following infection control measures are to be implemented or continued at this time:

    • N95 Masks and eye protection are to be worn in the Spruce home area at all times.
    • Residents are to remain in the unit at this time to reduce the risk of spread
    • *If residents insist on going off the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • twice daily respiratory symptom screening on Spruce
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on unit.
    • Limit of 2 essential caregivers at a time
    • No General Visiting to Spruce home area

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Butterfly Logo Design Contest

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  • New Bedroom Furniture Arriving Soon

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    Our residents’ rooms will be outfitted with new bedroom furniture. This capital project will take place over four days starting the week of February 19, 2024! Our team will be working diligently to swap the old furniture with the new with the least amount of impact on our residents.

  • Creating our Campus of Care - Integration Project Updates

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    We are better together.

    Long-Term Care (LTC) is the District’s most significant operational division by number of staff. Over the next few years, we will transform how Fairvern and the Pines work together by integrating our strengths, resources, and know-how. Together, we will refine how we:

    • Deliver quality resident care
    • Create progressive services
    • Support the health and wellbeing of staff

    Several projects are happening to help us work towards our future together.

    The Pines Back Office Integration Project

    This project is about moving back-office systems the Pines currently uses for administrative tasks like payroll, scheduling, IT services, human resources, procurement, policies, and records management away from Extendicare, which currently provides these services, to the systems used by the District’s Corporate Services teams.

    HS-11-2023-2 – Long-Term Care Homes – Transition Plans – Status Report -This report outlines the Long-Term Care Homes integration status including implementation timelines to integrate The Pines Long-Term Care Home operations into the District’s corporate systems.

  • Parking At The Home

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    When parking at The Pines, individuals need to be sure to park either in the visitor parking at the front of the Pines building or the angle parking along the road. Please ensure that you are not parking in the McVittie building parking. Thank you

Page last updated: 26 Apr 2024, 02:30 PM