The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

  • Updated Essential Caregiver Education Package

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    The education package has been updated for Essential Caregivers. Please review the package attached.

    New Essential Caregiver Request and Package


    If you have any questions, please connect with Stephanie Albert, IPAC Lead, at stephanie.albert@muskoka.on.ca

  • CareRx- Resident Health and Wellbeing Newsletter

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  • Infection Control Education

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  • Family Council Week June 7-13

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    Thank you to our Family Council for their continued support for quality care for the residents.

  • June is Pride Month - Support Rainbow Seniors

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    For more information, visit Elder Abuse Prevention Ontario at https://eapon.ca/pride-month-2023/

  • National Long Term Care Day- June 13th

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    Our residents and team will be celebrating National Long Term Care Day with an Ice Cream Sundae Event! We will have Ice Cream Sundaes in the afternoon on Friday, June 13th, for all residents and staff, as well as Ice Cream treats for our night staff team. Please join us for an ice cream sundae with your loved one to celebrate.

  • Volunteering at the Pines

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    Are you a current volunteer who is looking for ways that you can help out in the home?

    Here is a list of opportunities….

    • Rotary Garden Scavenger Hunt for Spruce 9:30am until 11:30am ( meet at Pines)
    • Walmart trip on Wednesday June 18th at 9:45am until 11:30am (meet at location)
    • Kirby's Beach trip on Friday June 20th at 9:45am-11:30am (meet at location)
    • June 23rd 5:45 p.m. Legion Pipe Band performing – Looking for assistance to help residents get to and from the program
    • Afternoon Scrabble game 1 x week
    • Assist resident with cleaning small personal fish tank 1 x week
    • Balcony visits with residents

    Monthly Birthday Party—1st Tuesday of the month

    If you’d like to become a new volunteer at The Pines, please contact Christina Rochette at: 705-645-4488 ext. 4824 OR email: Christina.rochette@muskoka.on.ca

  • From Crosswalks to Council: Help Build a More Accessible Muskoka

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    Tuesday, May 27, 2025 (Muskoka, ON) - In recognition of National AccessAbility Week, the District of Muskoka, together with its Accessibility Advisory Committee (AAC), is launching a community survey to gather feedback on accessibility within District-operated programs, services, and facilities.

    The goal is to better understand individual experiences and identify opportunities to reduce barriers, to help shape the next Multi-Year Accessibility Plan which guides accessibility priorities at the District level.

    “The District is working toward a future where accessibility is built in from the start. When we upgrade or build new, accessible features are becoming standard across Muskoka,” said Suzanne Olimer, Commissioner of Finance and Corporate Services and Chair of the Staff Accessibility Working Group. “We need your feedback to ensure everyone can access District services with confidence and independence.”

    The survey is open from May 27 to June 9, 2025, and includes seven short questions. Responses will help the District meet and strive to exceed requirements under the Accessibility for Ontarians with Disabilities Act (AODA).

    To share your feedback online, please visit www.engagemuskoka.ca/multi-year-accessibility-plan.

    Alternate versions of the survey are available. Residents can request a mailed copy with return postage or complete the survey by phone by contacting 705-645-2100 ext. 4228 or emailing clerk@muskoka.on.ca

  • Infection Control Education

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  • Important Update from Ministry of Long Term Care Regarding Accomodations Charges

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    Effective July 1, 2025, an inflationary increase of 2.4 per cent (%) will be applied to the co-payment rates for basic and preferred accommodation in Long-Term Care (LTC) Homes.

    The basic co-payment rate will increase from $66.95 (or $2,036.40 per month) to $68.56 per day (or $2,085.37 per month). This represents an increase of $1.61 per day. Residents who choose semi-private or private accommodation are charged an additional premium above the daily basic co-payment rate. The respective premiums for semi-private and private accommodation will also increase by 2.4%, effective July 1, 2025.

    Please refer to the enclosed bulletin for the applicable preferred accommodation rates for your home.


    As outlined in Ontario Regulation 246/22, the annual co-payment rate increase is based on the rate of inflation measured by the change in the prior year Canadian Consumer Price Index (CPI), and is capped at 2.5%. Given the change in the prior year CPI was 2.4%, an inflationary increase of 2.4% will be applied, effective July 1, 2025.


    MLTC Co-Payment LTCH Bulletin 2025-2026


Page last updated: 16 Sep 2025, 01:56 PM