The Pines Resident & Family Portal

In collaboration with Public Health, the Whole Home Respiratory Outbreak has been declared over as of today.

Cedar and Oak home areas remain in outbreak at this time.

Essential Caregivers only at this time, no General Visitors to the Cedar and Oak Home Areas.

Current Outbreak Details

Infection Control Guidelines for Cedar and Oak Home Areas:

Please follow these steps to help keep everyone safe:

Wear Surgical Masks

• Everyone must wear a surgical mask in Cedar and Oak.

Wash your hands thoroughly

• Before touching a resident.
• After touching a resident or their surroundings.

Help Residents Clean Their Hands

• Make sure residents clean their hands before every meal and regularly throughout the day.

Use Personal Protective Equipment (PPE) Correctly

• Put on PPE (like gloves, gowns, and masks) before entering an isolated resident’s room.
• Take off all PPE before leaving the room to avoid spreading germs.

Keep Residents in the Affected Home Area

• Residents must stay in the affected Home Area at this time to reduce the risk of spreading illness.

If Residents Want to Leave the Area

• If a resident insists on leaving, help them wear a mask or visor to protect others. Encourage outdoor visits instead of indoor ones when possible.

If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

Public Health is recommending a spring COVID-19 booster for people who live in Long-Term Care homes. They have also recommended that those who did not receive the RSV Vaccine in the fall consider getting this in the spring.

If you wish your loved one to receive the COVID-19 booster and/or the RSV vaccine this spring, could you please contact

Stephanie Albert RPN, IIWCC, LTC-CIP

705-645-4488 ext 4752, or you can email at

Stephanie.albert@muskoka.on.ca

Please leave a message with who the resident is and your name, and contact information

In collaboration with Public Health, we are in a Whole Home Respiratory Outbreak with confirmed cases of Influenza A.

Essential Caregivers only at this time, no General Visitors to the entire home. Masks are mandatory facility-wide wide so please ensure you are wearing one at all times. Please avoid taking residents off of units, but if you do, please ensure they are also wearing a mask.

Infection Control Guidelines for all Home Areas
Please follow these steps to help keep everyone safe:

Wear Surgical Masks

• Everyone must wear a surgical mask facility-wide.

Wash your hands thoroughly

• Before touching a resident.
• After touching a resident or their surroundings.

Help Residents Clean Their Hands

• Make sure residents clean their hands before every meal and regularly throughout the day.

Use Personal Protective Equipment (PPE) Correctly

• Put on PPE (like gloves, gowns, and masks) before entering an isolated resident’s room.
• Take off all PPE before leaving the room to avoid spreading germs.

Keep Residents in the Affected Home Area

• Residents are to remain in the affected home area at this time to reduce the risk of spreading illness.

If Residents Want to Leave the Area

• If a resident insists on leaving, help them wear a mask or visor to protect others. Encourage outdoor visits instead of indoor ones when possible.

By following these steps, we can work together to keep our residents, staff, and visitors safe!

If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

In collaboration with Public Health, we are in a Whole Home Respiratory Outbreak with confirmed cases of Influenza A.

Essential Caregivers only at this time, no General Visitors to the entire home. Masks are mandatory facility-wide wide so please ensure you are wearing one at all times. Please avoid taking residents off of units, but if you do, please ensure they are also wearing a mask.

Infection Control Guidelines for all Home Areas
Please follow these steps to help keep everyone safe:

Wear Surgical Masks

• Everyone must wear a surgical mask facility-wide.

Wash your hands thoroughly

• Before touching a resident.
• After touching a resident or their surroundings.

Help Residents Clean Their Hands

• Make sure residents clean their hands before every meal and regularly throughout the day.

Use Personal Protective Equipment (PPE) Correctly

• Put on PPE (like gloves, gowns, and masks) before entering an isolated resident’s room.
• Take off all PPE before leaving the room to avoid spreading germs.

Keep Residents in the Affected Home Area

• Residents are to remain in the affected home area at this time to reduce the risk of spreading illness.

If Residents Want to Leave the Area

• If a resident insists on leaving, help them wear a mask or visor to protect others. Encourage outdoor visits instead of indoor ones when possible.

By following these steps, we can work together to keep our residents, staff, and visitors safe!

If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

The next outbreak update will be provided on Monday, April 7, 2025.

In collaboration with Public Health, we are in a Whole Home Respiratory Outbreak with confirmed cases of Influenza A.

Essential Caregivers only at this time, no General Visitors to the entire home. Masks are mandatory facility wide so please ensure you are wearing one at all times. Please avoid taking residents off of units, but if you do, please ensure they are also are wearing a mask.

Infection Control Guidelines for all Home Areas
Please follow these steps to help keep everyone safe:

Wear Surgical Masks

• Everyone must wear a surgical mask facility wide.

Wash your hands thoroughly

• Before touching a resident.
• After touching a resident or their surroundings.

Help Residents Clean Their Hands

• Make sure residents clean their hands before every meal and regularly throughout the day.

Use Personal Protective Equipment (PPE) Correctly

• Put on PPE (like gloves, gowns, and masks) before entering an isolated resident’s room.
• Take off all PPE before leaving the room to avoid spreading germs.

Keep Residents in the Affected Home Area

• Residents are to remain in the affected home area at this time to reduce the risk of spreading illness.

If Residents Want to Leave the Area

• If a resident insists on leaving, help them wear a mask or visor to protect others. Encourage outdoor visits instead of indoor ones when possible.

By following these steps, we can work together to keep our residents, staff, and visitors safe!

If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

A Public Inspection and Order Report has been posted on the ministry's Reports on Long-Term Care Homes website, and can be accessed through this link.

In collaboration with Public Health, we are in a Whole Home Respiratory Outbreak with confirmed cases of Influenza A.

Essential Caregivers only at this time, no General Visitors to the entire home. Masks are mandatory facility wide so please ensure you are wearing one at all times. Please avoid taking residents off of units, but if you do, please ensure they are also are wearing a mask.

Infection Control Guidelines for all Home Areas
Please follow these steps to help keep everyone safe:

Wear Surgical Masks

• Everyone must wear a surgical mask facility wide.

Wash your hands thoroughly

• Before touching a resident.
• After touching a resident or their surroundings.

Help Residents Clean Their Hands

• Make sure residents clean their hands before every meal and regularly throughout the day.

Use Personal Protective Equipment (PPE) Correctly

• Put on PPE (like gloves, gowns, and masks) before entering an isolated resident’s room.
• Take off all PPE before leaving the room to avoid spreading germs.

Keep Residents in the Affected Home Area

• Residents are to remain in the affected home area at this time to reduce the risk of spreading illness.

If Residents Want to Leave the Area

• If a resident insists on leaving, help them wear a mask or visor to protect others. Encourage outdoor visits instead of indoor ones when possible.

By following these steps, we can work together to keep our residents, staff, and visitors safe!

If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

In collaboration with Public Health, we are in a Whole Home Respiratory Outbreak with confirmed cases of Influenza A.

Essential Caregivers only at this time, no General Visitors to the entire home. Masks are mandatory facility wide so please ensure you are wearing one at all times. Please avoid taking residents off of units, but if you do, please ensure they are also are wearing a mask.

Infection Control Guidelines for all Home Areas
Please follow these steps to help keep everyone safe:

Wear Surgical Masks

• Everyone must wear a surgical mask facility wide.

Wash your hands thoroughly

• Before touching a resident.
• After touching a resident or their surroundings.

Help Residents Clean Their Hands

• Make sure residents clean their hands before every meal and regularly throughout the day.

Use Personal Protective Equipment (PPE) Correctly

• Put on PPE (like gloves, gowns, and masks) before entering an isolated resident’s room.
• Take off all PPE before leaving the room to avoid spreading germs.

Keep Residents in the Affected Home Area

• Residents are to remain in the affected home area at this time to reduce the risk of spreading illness.

If Residents Want to Leave the Area

• If a resident insists on leaving, help them wear a mask or visor to protect others. Encourage outdoor visits instead of indoor ones when possible.

By following these steps, we can work together to keep our residents, staff, and visitors safe!

If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

In collaboration with Public Health, we are in a Whole Home Respiratory Outbreak with confirmed cases of Influenza A.

Oak – 8 residents in isolation – confirmed cases
Cedar – 4 residents in isolation – confirmed cases
Spruce – 9 residents in isolation – confirmed cases
Maple – 8 residents in isolation – confirmed cases
Birch – 4 residents in isolation – confirmed cases

Essential Caregivers only at this time, no General Visitors to the entire home. Masks are mandatory facility while so please ensure you are wearing one at all times. Please avoid taking residents off of units, but if you do, please ensure they are also are wearing a mask.

Infection Control Guidelines for all Home Areas
Please follow these steps to help keep everyone safe:

Wear Surgical Masks

• Everyone must wear a surgical mask facility wide.

Wash your hands thoroughly

• Before touching a resident.
• After touching a resident or their surroundings.

Help Residents Clean Their Hands

• Make sure residents clean their hands before every meal and regularly throughout the day.

Use Personal Protective Equipment (PPE) Correctly

• Put on PPE (like gloves, gowns, and masks) before entering an isolated resident’s room.
• Take off all PPE before leaving the room to avoid spreading germs.

Keep Residents in the Affected Home Area

• Residents are to remain in the affected home area at this time to reduce the risk of spreading illness.

If Residents Want to Leave the Area

• If a resident insists on leaving, help them wear a mask or visor to protect others. Encourage outdoor visits instead of indoor ones when possible.

By following these steps, we can work together to keep our residents, staff, and visitors safe!

If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca