Pines Resident Family Portal
Welcome to our information and sharing portal for The Pines Resident Families and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
CEDAR - No Visitor restrictions at this time. General Visitors are currently allowed.
MAPLE - No Visitor restrictions at this time. General Visitors are currently allowed.
OAK – No Visitor restrictions at this time. General Visitors are currently allowed
BIRCH - No Visitor restrictions at this time. General Visitors are currently allowed.
SPRUCE - No Visitor restrictions at this time. General Visitors are currently allowed.
Welcome to our information and sharing portal for The Pines Resident Families and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
CEDAR - No Visitor restrictions at this time. General Visitors are currently allowed.
MAPLE - No Visitor restrictions at this time. General Visitors are currently allowed.
OAK – No Visitor restrictions at this time. General Visitors are currently allowed
BIRCH - No Visitor restrictions at this time. General Visitors are currently allowed.
SPRUCE - No Visitor restrictions at this time. General Visitors are currently allowed.
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Ginger's Retirement
Share on Facebook Share on Twitter Share on Linkedin Email this linkGinger’s Retirement Celebration will be on Wednesday, March 27th at 2 pm in the Celebration Diningroom. Please stop by to have a snack and drink and wish Ginger well on her retirement.
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Oak Outbreak Update March 18, 2024
Share on Facebook Share on Twitter Share on Linkedin Email this linkThe Oak Home Area remains in a Respiratory Outbreak with residents showing symptoms such as runny nose, nasal congestion, hoarse voice, and/or fever. There are currently (5) five residents isolated with seven (7) residents affected. Family members of those residents affected have been notified. Testing through Public Health has determined the source of the infection as Human Coronavirus (a strain of the common cold).
The following infection control measures are to be implemented or continued at this time:
- Masks and eye protection to be worn in the Oak Home Area
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening on Oak
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on the unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Oak home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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We Need Your Feedback!
Share on Facebook Share on Twitter Share on Linkedin Email this linkThank you for taking part in our 2023 Resident & Family Engagement Survey. We have carefully reviewed the feedback provided by you, and we would like to ask a few more questions to assist us in preparing our annual quality improvement plan. Your feedback is essential to us.
We would appreciate it if you could take a couple of minutes to answer six (6) more questions by clicking on the link provided below. We value your time and effort and thank you for your participation.
https://www.engagemuskoka.ca/embeds/projects/20047/survey-tools/45360
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Oak Respiratory Outbreak Update March 15, 2024
Share on Facebook Share on Twitter Share on Linkedin Email this linkThe Oak Home Area remains in a Respiratory Outbreak with five (5) residents showing symptoms such as runny nose, nasal congestion, hoarse voice, and/or fever. Family members of those residents affected have been notified. Testing through Public Health has determined the source of the infection as Human Coronavirus (a strain of the common cold).
The following infection control measures are to be implemented or continued at this time:
- Masks and eye protection to be worn in the Oak Home Area
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening on Oak
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on the unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Oak home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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CareRx Resident Health & Wellbeing Newsletter
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Oak Respiratory Outbreak Update- March 14, 2024
Share on Facebook Share on Twitter Share on Linkedin Email this linkThe Oak Home Area remains in a Respiratory Outbreak with five (5) residents showing symptoms such as runny nose, nasal congestion, hoarse voice and/or fever. Family members of those residents affected have been notified. We are currently waiting on test results from Public Health.
The following infection control measures are to be implemented or continued at this time:
- Masks and eye protection to be worn in the Oak Home Area
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening on Oak
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on the unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Oak home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Respiratory Outbreak Declared Oak Home Area March 13, 2024
Share on Facebook Share on Twitter Share on Linkedin Email this linkIn collaboration with Public Health, the Oak Home Area has declared a Respiratory Outbreak with five (5) residents showing symptoms such as runny nose, nasal congestion, and/or fever. Family members of those residents affected have been notified. We are currently waiting on test results from Public Health.
The following infection control measures are to be implemented or continued at this time:
- Masks and eye protection to be worn in the Oak Home Area
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening on Oak
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on the unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Oak home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Monthly Virtual Family Update Meeting- March 20, 2024
Share on Facebook Share on Twitter Share on Linkedin Email this linkMonthly Family Update Meeting
When: Wednesday, March 20, 2024, 6:30 p.m.
Where: Join Zoom Meeting Link (below), 6:30 p.m.Please note: meetings will only be virtual moving forward
https://us02web.zoom.us/j/82942296115?pwd=Rks4eDY3UVFSM1ZTeXFYOXAvTDhhZz09
Meeting ID: 829 4229 6115
Passcode: 656014
Find your local number: https://us02web.zoom.us/u/kL9RPl8mM
Join us for the family update meeting using the link above.
This month we will have Natasha Thompson and Andrea Groomes to speak about Palliative Care at the Pines.
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Enhanced Surveillance Lifted March 12, 2024
Share on Facebook Share on Twitter Share on Linkedin Email this linkPublic Health has announced that the enhanced surveillance for Maple and Birch is now over as of March 12, 2024. We kindly request you screen yourself before visiting the home, and if you feel unwell, please refrain from visiting until you have fully recovered. We appreciate your cooperation.
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Caregiver Education Workshop
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Follow Project
Key Staff Contacts
Upcoming Family Events
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March 20 2024
Family Council
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2024
- Family Council Agenda 2024 02 21 lr.pdf (251 KB) (pdf)
- Family Council Agenda 2024 01 17 lr.pdf (235 KB) (pdf)
- 2024 01 17 Family Council Minutes.lr.pdf (266 KB) (pdf)
- TP 2024 01 17 New Voicemail.pdf (36.1 KB) (pdf)
- FC_The RD has many roles around the dining experience_RD Celine Small_.Jan 17 2024pdf.pdf (62.5 KB) (pdf)
- FC Dietary Manager_Scot Gray Report_Dining Experience January 17 2024.pdf (67.9 KB) (pdf)
- FC Admin Report_Health Services Update_N Barrette_ 1 16 2024-1.pdf (581 KB) (pdf)
- FC Activity Report - January 17 2024.pdf (50.1 KB) (pdf)
- 2024 01 17_Dining Experience at TP-Discussion Guideline.pdf (59.2 KB) (pdf)
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2023
- 2023 12 20 FC Agenda.pdf (238 KB) (pdf)
- Council Approves 2024 District of Muskoka Budget.pdf (481 KB) (pdf)
- FC Flyer Approved Dec 20 2023 Terms of Reference.pdf (64.2 KB) (pdf)
- 2023 12 20 Family Council Minutes.pdf (249 KB) (pdf)
- Health Services Overview for Family Council - December 20, 2023.pdf (739 KB) (pdf)
- Council approves 2024 District of Muskoka budget.pdf (481 KB) (pdf)
- FC Flyer Approved Dec 20 2023 Terms of Reference - Copy.pdf (64.2 KB) (pdf)
- Health Services Overview for Family Council - December 20, 2023.pdf (739 KB) (pdf)
- FC Flyer Draft 3 Dec 2023.pdf (75.1 KB) (pdf)
- 2023 11 15 FC Agenda (248 KB) (pdf)
- Family Council Job Descriptions Approved October 18 2023.pdf (220 KB) (pdf)
- October 2023 Family Update.pdf (960 KB) (pdf)
- Updated- Code White and Abuse Reporting 2023.pdf (1.46 MB) (pdf)
- HR-001 RespectfulWorkplace_FINAL.pdf (393 KB) (pdf)
- Sched B -Code of Conduct - final (Feb.20.20).pdf (100 KB) (pdf)
- Assistant-Director-of-Care---2021-12.pdf (148 KB) (pdf)
- Director-of-Care---2021-12.pdf (64.8 KB) (pdf)
- 2023 10 18 Family Council Minutes.lr.FINAL.pdf (278 KB) (pdf)
- 2023 10 18 Family Council Agenda.pdf (249 KB) (pdf)
- 2023 09 20 FC Agenda.pdf (219 KB) (pdf)
- 2023 09 20 Family Council Minutes.pdf (234 KB) (pdf)
- Administrator September 2023 Family Update.pdf (623 KB) (pdf)
- Audiology TP 2023.jpg (2.86 MB) (jpg)
- Social Work at The Pines.pdf (7.25 MB) (pdf)
- Family Council Terms of Reference Accepted 2023 09 20.pdf (188 KB) (pdf)
- 2023 06 21 FC Minutes.pdf (243 KB) (pdf)
- June 2023 Family Update.pdf (1.19 MB) (pdf)
- CQI Report June.pdf (103 KB) (pdf)
- 2023 06 21 FC Agenda.pdf (636 KB) (pdf)
- 2023 05 17 FC Minutes.pdf (309 KB) (pdf)
- 6.-Continuous-Quality-Improvement-Fact-Sheet-EN.pdf (827 KB) (pdf)
- 2023 05 17 Licensee's Verbal Plan Reported to Family Council for Achieving Compliance.pdf (54.9 KB) (pdf)
- 2023 01 MLTC Inspection Report.pdf (244 KB) (pdf)
- Powers of FC FLTC Act.pdf (46.2 KB) (pdf)
- May 2023 Family Update.pdf (991 KB) (pdf)
- 2023 05 17 FC Agenda.pdf (168 KB) (pdf)
- April 2023 Family Update.pdf (1.85 MB) (pdf)
- 2023 04 19 FC Minutes.pdf (242 KB) (pdf)
- Family Council Agenda April 2023.pdf (631 KB) (pdf)
- 2023 03 15 FC Minutes Final.lr .pdf (238 KB) (pdf)
- March 2023 Family Update.JR.pdf (431 KB) (pdf)
- FC Mar 2023 PT Reza Falls Report.pdf (66.9 KB) (pdf)
- Family Council Agenda March 2023.pdf (624 KB) (pdf)
- 2023 02 15 FC Minutes.pdf (249 KB) (pdf)
- 2023 02 15 Family Updates, TPLTC Admin. Jennifer Ridgley.pdf (917 KB) (pdf)
- 2023 02 15 Palliative Approach to Care, Inge de Bruijn.pdf (2.32 MB) (pdf)
- Family Council Agenda February 15 2023.pdf (161 KB) (pdf)
- 2023 01 18 FC Minutes.pdf (243 KB) (pdf)
- 2023 01 18 The Pines Care Planning Presentation.pdf (479 KB) (pdf)
- Adminsitrator's January 2023 Family Update.pdf (1.35 MB) (pdf)
- HS-1-2023-6-Results of an Abuse Investigation for The Pines Long-Term Care Home.pdf (140 KB) (pdf)
- The Ontario Caregiver Organization.pdf (8.66 KB) (pdf)
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form
Helpful Documents
- Admission Handbook (17.1 MB) (pdf)
- Long-Term Care Action Line (18.3 KB) (pdf)
- Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
- Resources for Patients Family Members and Caregivers.png (411 KB) (png)
- 2023-10-06-01-EN-Resident_Vaccination.pdf (168 KB) (pdf)
- 2023-10-06-01-EN-Staff_Visitor_Vaccination_2023.pdf (250 KB) (pdf)
FAQs
- Are there current provincial or local requirements that apply to visitors at The Pines?
- With the vaccination of residents, staff and Essential Caregivers well underway, when will measures be lifted?
- Will additional vaccination clinics be offered at the Pines?
- Can Visitors bring in a pet?
- What is the process for entering and exiting the Home?
Emergency Preparedness Plans
- The Pines Cultural Competency Plan 2023.pdf (197 KB) (pdf)
- Emergency Response Plan Overview September 2023.pdf (526 KB) (pdf)
- Fire plan 2023 - updated October 2023.pdf (1.32 MB) (pdf)
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Departmental Contingency Plans
- Updated November 2023- Administrative Contingency Plan.pdf (203 KB) (pdf)
- Updated November 2023- Dietary Contingency Plan.pdf (216 KB) (pdf)
- Updated November 2023- Environmental Contingency Plan.pdf (219 KB) (pdf)
- Updated November 2023- Nursing Contingency Plan.pdf (240 KB) (pdf)
- Updated November 2023- Activities Contingency Plan.pdf (196 KB) (pdf)
Infection Control Resources
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -