The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, persons of importance, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
Oak – Respiratory Outbreak Declared January 23, 2026. No General Visitors at this time. Essential Caregivers only during this outbreak.
Birch – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area. Respiratory Outbreak Declared over February 2, 2026.
Cedar – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area. Respiratory Outbreak Declared over January 30, 2026.
Maple – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.
Spruce – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.
Welcome to our information and sharing portal for The Pines Residents, their Family members, persons of importance, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
Oak – Respiratory Outbreak Declared January 23, 2026. No General Visitors at this time. Essential Caregivers only during this outbreak.
Birch – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area. Respiratory Outbreak Declared over February 2, 2026.
Cedar – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area. Respiratory Outbreak Declared over January 30, 2026.
Maple – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.
Spruce – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.
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February 6, 2026 - Oak Home Area Outbreak Update
Share February 6, 2026 - Oak Home Area Outbreak Update on Facebook Share February 6, 2026 - Oak Home Area Outbreak Update on Twitter Share February 6, 2026 - Oak Home Area Outbreak Update on Linkedin Email February 6, 2026 - Oak Home Area Outbreak Update linkIn collaboration with Public Health, the Oak Home Areas remain in a Respiratory Outbreak with residents showing symptoms of cough, congestion, and/or runny nose. Family members have been notified. We are currently waiting for test results for multiple residents through Public Health.
Home Area Current Cases Resolved Cases Oak 6 8If you have any questions about these precautions during your visit, please speak with the nursing staff.
The following infection control measures are to be implemented and followed:
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- No General Visitors to the Oak Home Areas at this time
- Essential Caregivers two (2) at a time for visiting only
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- Immediate isolation of any residents with new symptom onset
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal
Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752
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2026 Winter Olympics and Pines Olympics
Share 2026 Winter Olympics and Pines Olympics on Facebook Share 2026 Winter Olympics and Pines Olympics on Twitter Share 2026 Winter Olympics and Pines Olympics on Linkedin Email 2026 Winter Olympics and Pines Olympics link
The 2026 Winter Olympics, officially known as Milano Cortina 2026, officially begin today, February 6, 2026, with the Opening Ceremony at the San Siro Stadium in Milan. The Games will run through February 22, 2026, featuring 116 medal events across 16 sport disciplines.
Live Action & Upcoming Schedule
Competitive action in curling, ice hockey, and figure skating began in the days leading up to the official opening.
Date SportEvent/HighlightTime (ET)
Feb 6 Figure Skating, Team Event: Women's & Pairs Short Program (Ongoing)Morning
Feb 6 Opening Ceremony, Official start of the XXV Olympic Winter Games2:00 p.m.
Feb 7 Speed Skating, Women's 3000m Final (First medals)10:00 a.m.
Feb 7 Ice Hockey, Canada vs. Switzerland (Women's Preliminaries)3:10 p.m.
Feb 8 Alpine Skiing, Men's Downhill (Lindsey Vonn scheduled training/race)5:30 a.m.
Live coverage and full schedules are available on the Official Milano Cortina 2026 Website and major broadcasters such as CBC in Canada.
We look forward to watching the events!
The Pines Winter Olympics will be happening at the same time......
Pines Winter Olympic Hockey Game - Monday, Feb 9th, 10:15 am - 11:15 am in the Fran Coleman Room, each home area will represent a country to play. We will have children from Macaulay Public School here to help us play.
Pines Winter Olympic Luge (Obstacle Course race) - Tuesday, Feb 10th, 10:15 am - 11:15 am, in the Family Room.
Pines Winter Olympic Curling and Snowball Toss - Wednesday, Feb 11th, 10:00 am - 11:15 am in the Family Room.
Pines Winter Olympic Closing Ceremony - Wednesday, Feb 11th, 2:30 pm in the Family Room.
We encourage you to attend the fun with your loved one. We hope to see you there!
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Life Enrichment Moments this Month
Share Life Enrichment Moments this Month on Facebook Share Life Enrichment Moments this Month on Twitter Share Life Enrichment Moments this Month on Linkedin Email Life Enrichment Moments this Month linkHere are some opportunities to engage in meaningful events with your loved one. We hope you can join us.
- Monday, February 9th, Entertainment with Mary-Lou, Spencer, and the Band at 2 pm
- Saturday, February 14th, Valentine's Day Tea at 10 am
- Sunday, February 15th, Entertainment with Mary Lou and Spencer are in the family room at 10 am
- Tuesday, February 17th, Monthly Birthday Party at 2 pm
- Wednesday, February 18th, Entertainment with Meredith Warboyes at 10 am
- Friday, February 20th, Salvation Army Bible Study at 1:30 pm
- Friday, February 20th, Entertainment by The Patti & Mick Trio at 3 pm
- Wednesday, February 25th, United Church Service at 10:30 am with the band joining
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Volunteering at the Pines
Share Volunteering at the Pines on Facebook Share Volunteering at the Pines on Twitter Share Volunteering at the Pines on Linkedin Email Volunteering at the Pines linkVolunteering at the Pines can be as formal or informal as you would like. We have programming that you can help support, or you can drop in for visits with your pet. There are so many volunteer opportunities that we are sure there is something that is the right fit for you or another family member.
Do you know a teenager who needs to complete community hours?
The Pines is a great opportunity for students to complete their community volunteer hours and give back to the residents.
Please connect with Christina Rochette at ext. 4824 or by email at christina.rochette@muskoka.on.ca
We look forward to hearing from you!
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Care Conferences
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February 5, 2026- Oak Outbreak Update
Share February 5, 2026- Oak Outbreak Update on Facebook Share February 5, 2026- Oak Outbreak Update on Twitter Share February 5, 2026- Oak Outbreak Update on Linkedin Email February 5, 2026- Oak Outbreak Update linkIn collaboration with Public Health, the Oak Home Areas remain in a Respiratory Outbreak with residents showing symptoms of cough, congestion, and/or runny nose. Family members have been notified. We are currently waiting for test results for multiple residents through Public Health.
Home Area Current Cases Resolved Cases Oak 6 8If you have any questions about these precautions during your visit, please speak with the nursing staff.
The following infection control measures are to be implemented and followed:
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- No General Visitors to the Oak Home Areas at this time
- Essential Caregivers two (2) at a time for visiting only
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- Immediate isolation of any residents with new symptom onset
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal
Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752
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February 4, 2026 - Oak Outbreak Update
Share February 4, 2026 - Oak Outbreak Update on Facebook Share February 4, 2026 - Oak Outbreak Update on Twitter Share February 4, 2026 - Oak Outbreak Update on Linkedin Email February 4, 2026 - Oak Outbreak Update linkIn collaboration with Public Health, the Oak Home Areas remain in a Respiratory Outbreak with residents showing symptoms of cough, congestion, and/or runny nose. Family members have been notified. We are currently waiting for test results for multiple residents through Public Health.
Home Area Current Cases Resolved Cases Oak 6 8If you have any questions about these precautions during your visit, please speak with the nursing staff.
The following infection control measures are to be implemented and followed:
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- No General Visitors to the Oak Home Areas at this time
- Essential Caregivers two (2) at a time for visiting only
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- Immediate isolation of any residents with new symptom onset
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal
Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752
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February 3, 2026- Oak Outbreak Update
Share February 3, 2026- Oak Outbreak Update on Facebook Share February 3, 2026- Oak Outbreak Update on Twitter Share February 3, 2026- Oak Outbreak Update on Linkedin Email February 3, 2026- Oak Outbreak Update linkIn collaboration with Public Health, the Oak Home Areas remain in a Respiratory Outbreak with residents showing symptoms of cough, congestion, and/or runny nose. Family members have been notified. We are currently waiting for test results for multiple residents through Public Health.
Home Area Current Cases Resolved Cases Oak 8 6If you have any questions about these precautions during your visit, please speak with the nursing staff.
The following infection control measures are to be implemented and followed:
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- No General Visitors to the Oak Home Areas at this time
- Essential Caregivers two (2) at a time for visiting only
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- Immediate isolation of any residents with new symptom onset
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal
Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752
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February 2, 2026 - Birch Outbreak Declared Over; Oak Outbreak Update
Share February 2, 2026 - Birch Outbreak Declared Over; Oak Outbreak Update on Facebook Share February 2, 2026 - Birch Outbreak Declared Over; Oak Outbreak Update on Twitter Share February 2, 2026 - Birch Outbreak Declared Over; Oak Outbreak Update on Linkedin Email February 2, 2026 - Birch Outbreak Declared Over; Oak Outbreak Update linkIn collaboration with Public Health, the Birch Home Area declared the Respiratory Outbreak over on February 2, 2026.
Oak Home Areas remain in a Respiratory Outbreak with two (2) residents testing positive for COVID in Birch. There are residents with symptoms of cough, congestion, and/or runny nose. Family members have been notified. We are currently waiting for test results for multiple residents through Public Health.
Home Area Current Cases Resolved Cases Oak 12 2If you have any questions about these precautions during your visit, please speak with the nursing staff.
The following infection control measures are to be implemented and followed:
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- No General Visitors to the Oak Home Areas at this time
- Essential Caregivers two (2) at a time for visiting only
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- Immediate isolation of any residents with new symptom onset
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal
Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752
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January 30, 2026 - Cedar Outbreak Declared Over Oak & Birch Home Area Outbreak Update
Share January 30, 2026 - Cedar Outbreak Declared Over Oak & Birch Home Area Outbreak Update on Facebook Share January 30, 2026 - Cedar Outbreak Declared Over Oak & Birch Home Area Outbreak Update on Twitter Share January 30, 2026 - Cedar Outbreak Declared Over Oak & Birch Home Area Outbreak Update on Linkedin Email January 30, 2026 - Cedar Outbreak Declared Over Oak & Birch Home Area Outbreak Update linkIn collaboration with Public Health, the Cedar Home Area declared the Respiratory Outbreak over on January 30, 2026.
Oak & Birch Home Areas remain in a Respiratory Outbreak with two (2) residents testing positive for COVID in Birch. There are residents with symptoms of cough, congestion, and/or runny nose. Family members have been notified. We are currently waiting for test results for multiple residents through Public Health.
Home Area Current Cases Resolved Cases Birch 1 4 Oak 13 1If you have any questions about these precautions during your visit, please speak with the nursing staff.
The following infection control measures are to be implemented and followed:
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- No General Visitors to the Oak and Birch Home Areas at this time
- Essential Caregivers two (2) at a time for visiting only
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- Immediate isolation of any residents with new symptom onset
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal
Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752
Follow Project
Hate Stops Here Portal - The District Municipality of Muskoka
Family Council
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2025
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Family Council Agenda October 15 2025.pdf (123 KB) (pdf)
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Family Council Agenda September 2025.pdf (128 KB) (pdf)
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Family Council Agenda June 18 2025.pdf (132 KB) (pdf)
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Family Council TERMS OF REFERENCE Final Copy April 2025.pdf (157 KB) (pdf)
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Family Council Agenda April 16 2025.pdf (44.3 KB) (pdf)
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19_ 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15_ 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
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February 18 2026
Diversity Calendars
Key Staff Contacts
Menus and Activities Monthly Calendar
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Dietary Menus
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Birch Activity Calendar February 2026.pdf (22.7 KB) (pdf)
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Cedar Activity Calendar February 2026.pdf (21.6 KB) (pdf)
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Maple Activity Calendar February 2026.pdf (20.1 KB) (pdf)
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Oak Activity Calendar February 2026.pdf (24.6 KB) (pdf)
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Spruce Activity Calendar February 2026.pdf (24.2 KB) (pdf)
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
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Family Councils of Ontario LTC Navigation Guide (5.28 MB) (pdf)
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Visiting Tips for Persons of Importance (112 KB) (pdf)
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Stepping In- What you May need to know- Helpful tool for SDM-POA (229 KB) (pdf)
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Risk factors for dementia — 2024 update - Lancet Study.jpg (514 KB) (jpg)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan 2025.pdf (326 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025 (2.65 MB) (pdf)
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The Pines Equity Diversity Inclusion Cultural Competency Plan 2025 (249 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -