The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
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Outbreak Update, Cedar Home Area, May 19, 2025
Share Outbreak Update, Cedar Home Area, May 19, 2025 on Facebook Share Outbreak Update, Cedar Home Area, May 19, 2025 on Twitter Share Outbreak Update, Cedar Home Area, May 19, 2025 on Linkedin Email Outbreak Update, Cedar Home Area, May 19, 2025 linkIn collaboration with Public Health, the Cedar home area remains in a Respiratory Outbreak. There is a total of nine (9) residents with respiratory symptoms such as runny nose, cough, and/or congestion. Respiratory isolation only requires ONE symptom for isolation. Masks are now required on this unit, so please ensure you are following proper hand hygiene and respiratory precautions. Family members of those affected have been notified.
The following infection control measures are to be implemented and followed:
- Surgical Masks are required in the Cedar Home Area
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- Twice Daily IPAC Surveillance screening
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
- Immediate isolation of any residents with new symptom onset
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal
- No General Visitors at this time. Only two (2) essential caregivers at a time.
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Outbreak Update, Cedar Home Area, May 18, 2025
Share Outbreak Update, Cedar Home Area, May 18, 2025 on Facebook Share Outbreak Update, Cedar Home Area, May 18, 2025 on Twitter Share Outbreak Update, Cedar Home Area, May 18, 2025 on Linkedin Email Outbreak Update, Cedar Home Area, May 18, 2025 linkIn collaboration with Public Health, the Cedar home area remains in a Respiratory Outbreak. There is a total of nine (9) residents with respiratory symptoms such as runny nose, cough, and/or congestion. Respiratory isolation only requires ONE symptom for isolation. Masks are now required on this unit, so please ensure you are following proper hand hygiene and respiratory precautions. Family members of those affected have been notified.
The following infection control measures are to be implemented and followed:
- Surgical Masks are required in the Cedar Home Area
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- Twice Daily IPAC Surveillance screening
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
- Immediate isolation of any residents with new symptom onset
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal
- No General Visitors at this time. Only two (2) essential caregivers at a time.
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Outbreak Update, Cedar Home Area, May 17, 2025
Share Outbreak Update, Cedar Home Area, May 17, 2025 on Facebook Share Outbreak Update, Cedar Home Area, May 17, 2025 on Twitter Share Outbreak Update, Cedar Home Area, May 17, 2025 on Linkedin Email Outbreak Update, Cedar Home Area, May 17, 2025 linkIn collaboration with Public Health, the Cedar home area remains in a Respiratory Outbreak. There is a total of seven (7) residents with respiratory symptoms such as runny nose, cough, and/or congestion. Respiratory isolation only requires ONE symptom for isolation. Masks are now required on this unit, so please ensure you are following proper hand hygiene and respiratory precautions. Family members of those affected have been notified.
The following infection control measures are to be implemented and followed:
- Surgical Masks are required in the Cedar Home Area
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- Twice Daily IPAC Surveillance screening
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
- Immediate isolation of any residents with new symptom onset
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal
- No General Visitors at this time. Only two (2) essential caregivers at a time.
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Cedar Home Area Declares Respiratory Outbreak May 16, 2025
Share Cedar Home Area Declares Respiratory Outbreak May 16, 2025 on Facebook Share Cedar Home Area Declares Respiratory Outbreak May 16, 2025 on Twitter Share Cedar Home Area Declares Respiratory Outbreak May 16, 2025 on Linkedin Email Cedar Home Area Declares Respiratory Outbreak May 16, 2025 linkIn collaboration with Public Health, the Cedar home area has declared a Respiratory Outbreak. There is a total of three (3) residents with respiratory symptoms such as runny nose, cough, and/or congestion. Respiratory isolation only requires ONE symptom for isolation. Masks are now required on this unit, so please ensure you are following proper hand hygiene and respiratory precautions. Family members of those affected have been notified.
The following infection control measures are to be implemented and followed:
- Surgical Masks are required in the Cedar Home Area
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- Twice Daily IPAC Surveillance screening
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
- Immediate isolation of any residents with new symptom onset
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal
- No General Visitors at this time. Only two (2) essential caregivers at a time.
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May Family Education Meeting Hosted by Family Council
Share May Family Education Meeting Hosted by Family Council on Facebook Share May Family Education Meeting Hosted by Family Council on Twitter Share May Family Education Meeting Hosted by Family Council on Linkedin Email May Family Education Meeting Hosted by Family Council linkJoin us for the Family Education Meeting hosted by Family Council this month to explore the process of Ministry of Long Term Care Inspections and Reports. We will have a guest speaker, Jennifer Ridgley, Administrator, to provide education about the process of a Ministry inspection and the process after a report has been received, and answer any questions that you might have.
When: Wednesday, May 21st, 2025, at 6:30 pm
Where: In-person in the Fran Coleman Room at the Pines or Virtual using the link below (this is an updated link)
https://us02web.zoom.us/j/88210402686?pwd=Y7e1HUhD07nm23kCr4iigiob3u1pHw.1
Meeting ID: 882 1040 2686
Passcode: 815834
If you have questions and want to learn more about Family Council. Please reach out to Christina Rochette, Life Enrichment Manager, and Family Council Liaison to connect you with a member of the Family Council.
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Alzheimer's Society Walk May 25th
Share Alzheimer's Society Walk May 25th on Facebook Share Alzheimer's Society Walk May 25th on Twitter Share Alzheimer's Society Walk May 25th on Linkedin Email Alzheimer's Society Walk May 25th link -
Thank you for Your Support of the Residents' Council
Share Thank you for Your Support of the Residents' Council on Facebook Share Thank you for Your Support of the Residents' Council on Twitter Share Thank you for Your Support of the Residents' Council on Linkedin Email Thank you for Your Support of the Residents' Council linkOur team participated in a Pie in the Face contest to support our Residents' Council, and we are happy to report that we raised $457.90. We would like to thank everyone who donated and participated in the event. We had a lot of fun!
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Infection Control Education
Share Infection Control Education on Facebook Share Infection Control Education on Twitter Share Infection Control Education on Linkedin Email Infection Control Education linkThis week, we focus on what to do if your loved one is isolated with an infection. Below is the process for removing your personal protective equipment (PPE) when you visit. The nursing team will let you know if your loved one is isolated for any reason, and when you visit, you will remove the PPE before leaving your loved one's room. This is to protect yourself and your loved ones at home. If you need help removing your PPE, please see a nursing team member; they would be happy to help.
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Celebrating Our Nursing Team
Share Celebrating Our Nursing Team on Facebook Share Celebrating Our Nursing Team on Twitter Share Celebrating Our Nursing Team on Linkedin Email Celebrating Our Nursing Team linkWe would like to thank our Nursing Team for the kindness, compassion, and care they show each day for our residents. Help us say thank you by nominating someone for the Florence Nightingale Award. Show your appreciation and admiration for a nurse or PSW by nominating them for the Florence Nightingale Award. All staff and family members are invited to nominate one nurse or PSW they feel stands out! The nomination box is located on the desk where the sign-in/out iPads are.
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Lost and Found
Share Lost and Found on Facebook Share Lost and Found on Twitter Share Lost and Found on Linkedin Email Lost and Found linkIf you happen to be missing an item of your loved ones, please check the lost and found that is located just past the laundry room on the first floor.
To help reduce the amount of items lost, we ask that you bring your new items to the laundry room to be labeled before giving them to your loved one. If it is not labeled ahead of time, it has a chance of going missing.
Follow Project
Family Council
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2025
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Family Council TERMS OF REFERENCE Final Copy April 2025.pdf (157 KB) (pdf)
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Family Council Agenda April 16 2025.pdf (44.3 KB) (pdf)
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19_ 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15_ 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
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June 24 2025
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
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Family Councils of Ontario LTC Navigation Guide (5.28 MB) (pdf)
Emergency Preparedness Plans
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The Pines Emergency Preparedness Manual 2025 (11 MB) (pdf)
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Fire plan 2024 - updated October 2024.pdf (1.35 MB) (pdf)
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Departmental Contingency Plans
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Updated November 2024- Administrative Contingency Plan (261 KB) (pdf)
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Updated November 2024- Dietary Contingency Plan (213 KB) (pdf)
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Updated November 2024- Environmental Contingency Plan (219 KB) (pdf)
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Updated November 2024 - Nursing Contingency Plan (247 KB) (pdf)
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Updated November 2024- Activities Contingency Plan (196 KB) (pdf)
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Pandemic Management Plan- 2025 (912 KB) (pdf)
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Natural Disasters and Extreme Weather Events- 2025 (1.33 MB) (pdf)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan- updated January 2025.pdf (282 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025 (2.65 MB) (pdf)
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The Pines Equity, Inclusion, & Cultural Competency Plan 2024.pdf (203 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -