The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
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Dr. Jones Moving on from The Pines
Share Dr. Jones Moving on from The Pines on Facebook Share Dr. Jones Moving on from The Pines on Twitter Share Dr. Jones Moving on from The Pines on Linkedin Email Dr. Jones Moving on from The Pines linkWe would like to thank Dr. Jones for her time with us. She is a very busy physician and, therefore, is stepping away from the Pines to focus on many other areas of her practice. The Nursing Leadership team and our medical director, Dr. Cross, are in the process of reviewing the residents that Dr. Jones was assisting to determine which physician is best to support the resident moving forward. The nursing team will connect with residents and family members who are affected by this change. We will now have four physicians supporting the residents at the Pines: Dr. Cross, Dr. Dechert, Dr. Whynot, and Dr. Hammel.
We wish Dr. Jones all the best!
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Updated Essential Caregiver Education Package
Share Updated Essential Caregiver Education Package on Facebook Share Updated Essential Caregiver Education Package on Twitter Share Updated Essential Caregiver Education Package on Linkedin Email Updated Essential Caregiver Education Package linkThe education package has been updated for Essential Caregivers. Please review the package attached.
New Essential Caregiver Request and Package
If you have any questions, please connect with Stephanie Albert, IPAC Lead, at stephanie.albert@muskoka.on.ca
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CareRx- Resident Health and Wellbeing Newsletter
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Infection Control Education
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Family Council Week June 7-13
Share Family Council Week June 7-13 on Facebook Share Family Council Week June 7-13 on Twitter Share Family Council Week June 7-13 on Linkedin Email Family Council Week June 7-13 linkThank you to our Family Council for their continued support for quality care for the residents.
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June is Pride Month - Support Rainbow Seniors
Share June is Pride Month - Support Rainbow Seniors on Facebook Share June is Pride Month - Support Rainbow Seniors on Twitter Share June is Pride Month - Support Rainbow Seniors on Linkedin Email June is Pride Month - Support Rainbow Seniors linkFor more information, visit Elder Abuse Prevention Ontario at https://eapon.ca/pride-month-2023/
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National Long Term Care Day- June 13th
Share National Long Term Care Day- June 13th on Facebook Share National Long Term Care Day- June 13th on Twitter Share National Long Term Care Day- June 13th on Linkedin Email National Long Term Care Day- June 13th linkOur residents and team will be celebrating National Long Term Care Day with an Ice Cream Sundae Event! We will have Ice Cream Sundaes in the afternoon on Friday, June 13th, for all residents and staff, as well as Ice Cream treats for our night staff team. Please join us for an ice cream sundae with your loved one to celebrate.
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Volunteering at the Pines
Share Volunteering at the Pines on Facebook Share Volunteering at the Pines on Twitter Share Volunteering at the Pines on Linkedin Email Volunteering at the Pines linkAre you a current volunteer who is looking for ways that you can help out in the home?
Here is a list of opportunities….
- Rotary Garden Scavenger Hunt for Spruce 9:30am until 11:30am ( meet at Pines)
- Walmart trip on Wednesday June 18th at 9:45am until 11:30am (meet at location)
- Kirby's Beach trip on Friday June 20th at 9:45am-11:30am (meet at location)
- June 23rd 5:45 p.m. Legion Pipe Band performing – Looking for assistance to help residents get to and from the program
- Afternoon Scrabble game 1 x week
- Assist resident with cleaning small personal fish tank 1 x week
- Balcony visits with residents
Monthly Birthday Party—1st Tuesday of the month
If you’d like to become a new volunteer at The Pines, please contact Christina Rochette at: 705-645-4488 ext. 4824 OR email: Christina.rochette@muskoka.on.ca
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From Crosswalks to Council: Help Build a More Accessible Muskoka
Share From Crosswalks to Council: Help Build a More Accessible Muskoka on Facebook Share From Crosswalks to Council: Help Build a More Accessible Muskoka on Twitter Share From Crosswalks to Council: Help Build a More Accessible Muskoka on Linkedin Email From Crosswalks to Council: Help Build a More Accessible Muskoka linkTuesday, May 27, 2025 (Muskoka, ON) - In recognition of National AccessAbility Week, the District of Muskoka, together with its Accessibility Advisory Committee (AAC), is launching a community survey to gather feedback on accessibility within District-operated programs, services, and facilities.
The goal is to better understand individual experiences and identify opportunities to reduce barriers, to help shape the next Multi-Year Accessibility Plan which guides accessibility priorities at the District level.
“The District is working toward a future where accessibility is built in from the start. When we upgrade or build new, accessible features are becoming standard across Muskoka,” said Suzanne Olimer, Commissioner of Finance and Corporate Services and Chair of the Staff Accessibility Working Group. “We need your feedback to ensure everyone can access District services with confidence and independence.”
The survey is open from May 27 to June 9, 2025, and includes seven short questions. Responses will help the District meet and strive to exceed requirements under the Accessibility for Ontarians with Disabilities Act (AODA).
To share your feedback online, please visit www.engagemuskoka.ca/multi-year-accessibility-plan.
Alternate versions of the survey are available. Residents can request a mailed copy with return postage or complete the survey by phone by contacting 705-645-2100 ext. 4228 or emailing clerk@muskoka.on.ca
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Infection Control Education
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Follow Project
Family Council
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2025
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Family Council Agenda June 18 2025.pdf (132 KB) (pdf)
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Family Council TERMS OF REFERENCE Final Copy April 2025.pdf (157 KB) (pdf)
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Family Council Agenda April 16 2025.pdf (44.3 KB) (pdf)
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19_ 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15_ 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
Key Staff Contacts
Staying Safe at The Pines
Menus and Activities Monthly Calendar
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Dietary Menus
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July Spruce Activity Centre.pdf (74.8 KB) (pdf)
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July Oak Activity Calendar.pdf (65.9 KB) (pdf)
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July Cedar Activity Calendar.pdf (74.5 KB) (pdf)
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July Birch Activity Calendar.pdf (73.5 KB) (pdf)
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July Maple Activity Calendar.pdf (31.4 KB) (pdf)
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June 2025 Cedar Activity Calendar.pdf (37.6 KB) (pdf)
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June 2025 Oak Activity Calendar.pdf (38.4 KB) (pdf)
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June 2025 Birch Activity Calendar.pdf (37.4 KB) (pdf)
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June 2025 Spruce Activity Calendar.pdf (38.5 KB) (pdf)
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June 2025 Maple Activity Calendar.pdf (37.6 KB) (pdf)
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
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Family Councils of Ontario LTC Navigation Guide (5.28 MB) (pdf)
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Visiting Tips for Persons of Importance (112 KB) (pdf)
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Stepping In- What you May need to know- Helpful tool for SDM-POA (229 KB) (pdf)
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Risk factors for dementia — 2024 update - Lancet Study.jpg (514 KB) (jpg)
Emergency Preparedness Plans
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The Pines Emergency Preparedness Manual 2025 (11 MB) (pdf)
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Fire plan 2024 - updated October 2024.pdf (1.35 MB) (pdf)
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Departmental Contingency Plans
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Updated November 2024- Administrative Contingency Plan (261 KB) (pdf)
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Updated November 2024- Dietary Contingency Plan (213 KB) (pdf)
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Updated November 2024- Environmental Contingency Plan (219 KB) (pdf)
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Updated November 2024 - Nursing Contingency Plan (247 KB) (pdf)
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Updated November 2024- Activities Contingency Plan (196 KB) (pdf)
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Pandemic Management Plan- 2025 (912 KB) (pdf)
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Natural Disasters and Extreme Weather Events- 2025 (1.33 MB) (pdf)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan- updated January 2025.pdf (282 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025 (2.65 MB) (pdf)
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The Pines Equity, Inclusion, & Cultural Competency Plan 2024.pdf (203 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -