Pines Resident Family Portal

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Welcome to our information and sharing portal for The Pines Resident Families and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.




Welcome to our information and sharing portal for The Pines Resident Families and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.




  • Resumption of Hearing Aid Clinics

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    We will be resuming the hearing aid cleaning clinics offered free of charge by Hearing Life (formerly Kimberley Hearing Centre). The cleaning will be held off-site, starting May 13/22, and will be monthly moving forward (provided we are not in an outbreak status). The resident hearing aids will be collected in the morning and taken to the Clinic in individually labeled envelopes. The hearing aids can be expected to be gone for a few hours and will be returned after lunch. I know this will cause some inconvenience for some as they will not have their device, however, the benefits of the cleaning should outweigh this. If a resident declines to have his or her aid taken for cleaning, then they will be bypassed and we will try again at the next clinic.

    If you would like your loved one to be added to the clinic. Please contact Jennifer Carriere, ADOC at jennifer.carriere@muskoka.on.ca

  • New Physiotherapist for the Home

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    LifeMark is pleased to announce that Nadeem Mohammed, Registered Physiotherapist has accepted the position at The Pines. Nadeem will be taking over for Chirag Metha. We wish Chirag well in his new position and relocation to Barrie.

    Nadeem plans to be on-site two days a week at The Pines (Tuesdays and Thursdays). Chirag will be available to offer any assistance during Nadeem's first couple of weeks in his new position at your facility.

    Nadeem is no stranger to the Pines and we are happy to welcome him back. He can be found on the second floor in the physio room or by contacting the home by phone and asking to speak with him.

    Please join us in welcoming back Nadeem to The Pines Team!

  • COVID-19 Cases Continue to be High in Simcoe-Muskoka

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    The home continues to work with the Simcoe Muskoka District Health unit related to ongoing staff and resident cases of COVID-19. The home will continue to send updates as they are available and speak directly with family members of those residents affected. The guidelines continue to be adjusted as the Province continues to lift restrictions and make changes with the 6th wave of the pandemic.

  • Local Artist Creates Special Mural At The Pines In Thanks To The Community

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    April 22, 2022 (Bracebridge, ON) – Local artist Kimberly Rideout Chivers revealed a very special new mural at the Pine Long-Term Care home this week. Kimberly had announced earlier this year that she was looking to donate a mural as a way to pay it forward and thank the community that supported her during a health crisis. Her social media posts asked for suggestions from the community as to where the mural should go, and the Pines Long Term Care Home was the most popular suggestion.

    Pines staff worked with Kimberly to select a special space in the Home for the mural but left the design of the mural completely up to the artist. Kimberly began painting the mural earlier this week, and the space in the Home area was closed off during the process so that no one could see it before it was complete.

    “We’re just so humbled that the community voted for us, and thankful that we were chosen,” said Jennifer Ridgley, Pines Administrator. “The mural is located in a centralized location in the Home, so people will be able to enjoy it for years to come.”

    Kimberly Rideout Chivers presents the new mural to residents, family, and staff at the Pines Long-Term Care who had gathered for the big reveal.

    “This beautiful piece of artwork will help to add to the warmth and home-like atmosphere,” said Ridgley. “Everyone in attendance was amazed at the stunning piece of work Kimberly created.”

    To see more of Kimberly Rideout Chivers work, please visit: www.dreamscenes.ca

  • Care Conference to Re-Start May 2022

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    The home will be starting to reschedule the care conferences starting in early May. Administrative staff will be reaching out to assist with scheduling a care conference for your loved one. Thank you for your patients as we re-start this process for the residents. Please note in-person care conferences will be held in the Celebration Dining Room.

  • Family Zoom Meeting Recording April 19, 2022

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    Please click on the link below to review the recording from the Family Zoom Meeting for April:

    https://us02web.zoom.us/rec/share/cn84CbMmyGKqZ2tN7Ss1PMor7RcPTTDDL8caj45jFtQMNuDmp4U98Hbh4rth8Iz7.OBvQB5RSyhSdgtGE?startTime=1650405812000

    Passcode: u2RSa&2F

  • General Visitor & Absences Policy Updates

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    Click on the link below to review the updated policies for General Visitors and Resident Absences:

    General Visitors Policy and Procedure- updated April 5, 2022

    Updated Resident Absences Policy- March 14, 2022

    Please click on the links below to access the updated snapshot information:

    Visitor, Absences, Social Gatherings Snapshot March 14, 2022

    Key Messages to Support Residents and Families

    What Residents Can Expect March 14, 2022

  • The Pines Strategic Plan 2022-2025

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    The home is happy to share the updated Strategic Plan for the next 4 years. Please click on the link below to review the document and share any feedback that you might have.

    2022- 2025 The Pines Strategic Plan


  • Heightened Surveillance Maple and Birch Home Area

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    Simcoe Muskoka District Health Unit has placed the Maple and Birch Home Areas in heightened surveillance as of April 4, 2022. Two staff members have tested positive for COVID-19 at this time, but do not have a link within the home. A handful of residents required isolation related to high-risk contact. The family members of the affected residents have been notified and we will continue to update with any changes.

  • Recording of Family Zoom Meeting for March

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    Thank you to all that were able to attend. Please click on the link below to view the recording:
    https://us02web.zoom.us/rec/share/FUBHsd-joh5NmhCiZVN4W29H5bjJGoI97j0TWLG0x0ZeVDnZQKjjsfQKARKfuBI-.jR_yJqf4-pWoG_fe

    Passcode: JY*$g38W

    As always, if you have any questions, please reach out.

Page last updated: 30 Jun 2022, 01:53 PM