The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, persons of importance, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

VISITOR STATUS BY HOME AREA

Oak – Respiratory Outbreak Declared March 19, 2026. No general visitors permitted at this time. Visitation is limited to Essential Caregivers only, with a maximum of two (2) at a time.

Spruce – General visitors are welcome at this time. There are currently no active outbreaks.

Birch – General visitors are welcome at this time. There are currently no active outbreaks.

Cedar – General visitors are welcome at this time. There are currently no active outbreaks.

Maple – General visitors are welcome at this time. There are currently no active outbreaks.

Welcome to our information and sharing portal for The Pines Residents, their Family members, persons of importance, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

VISITOR STATUS BY HOME AREA

Oak – Respiratory Outbreak Declared March 19, 2026. No general visitors permitted at this time. Visitation is limited to Essential Caregivers only, with a maximum of two (2) at a time.

Spruce – General visitors are welcome at this time. There are currently no active outbreaks.

Birch – General visitors are welcome at this time. There are currently no active outbreaks.

Cedar – General visitors are welcome at this time. There are currently no active outbreaks.

Maple – General visitors are welcome at this time. There are currently no active outbreaks.

  • February 28, 2026 - Respiratory Outbreak Update

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    In collaboration with Public Health, the Whole Home has now been placed in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.

    Home Area Current Cases Resolved Cases Total Cases
    Spruce 6 13 19
    Birch 3 2 5
    Cedar 1 1 2
    Oak 0 5 5
    Maple 0 0 0


    If you have any questions about these precautions during your visit, please speak with the nursing staff.

    The following infection control measures are to be implemented and followed:

    • Masks are now required throughout the entire home
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • No General Visitors to the Home at this time
    • Essential Caregivers two (2) at a time for visiting only
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

    Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

  • February 27, 2026- Respiratory Outbreak Update

    Share February 27, 2026- Respiratory Outbreak Update on Facebook Share February 27, 2026- Respiratory Outbreak Update on Twitter Share February 27, 2026- Respiratory Outbreak Update on Linkedin Email February 27, 2026- Respiratory Outbreak Update link

    In collaboration with Public Health, the Whole Home has now been placed in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.

    Home Area Current Cases Resolved Cases Total Cases
    Spruce 8 11 19
    Birch 3 2 5
    Cedar 1 1 2
    Oak 0 5 5
    Maple 0 0 0


    If you have any questions about these precautions during your visit, please speak with the nursing staff.

    The following infection control measures are to be implemented and followed:

    • Masks are now required throughout the entire home
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • No General Visitors to the Home at this time
    • Essential Caregivers two (2) at a time for visiting only
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

    Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

  • Germany Day Team Spirit

    Share Germany Day Team Spirit on Facebook Share Germany Day Team Spirit on Twitter Share Germany Day Team Spirit on Linkedin Email Germany Day Team Spirit link

    On February 26th, our residents enjoyed a full day themed around Germany, complete with authentic cuisine and engaging life enrichment programs.

    A heartfelt thank‑you to the staff who added those extra special touches to make the day memorable—you brought a lot of smiles to many faces.


  • See the Signs, Say the Word, Delirium

    Share See the Signs, Say the Word, Delirium on Facebook Share See the Signs, Say the Word, Delirium on Twitter Share See the Signs, Say the Word, Delirium on Linkedin Email See the Signs, Say the Word, Delirium link

    Delirium is a sudden change in the way a person thinks, behaves, or understands what’s going on around them. Someone with delirium may seem confused, see or hear things that aren’t there, or become unusually quiet, withdrawn, or sleepy. Others may feel anxious, restless, agitated, or even angry.

    Delirium is often caused by physical problems in the body, such as dehydration, infection, or recovery after surgery. People who have had delirium are more likely to have it again. Delirium is a medical emergency, but it is sometimes mistaken for another condition, such as dementia, and can be missed.

    The good news is that harm from delirium can often be prevented when it’s recognized early. Friends and family are usually the first to notice these changes, so please speak up if something doesn’t seem right – See the Signs, Say the Word: Delirium. By working together, we can make sure delirium is recognized and treated quickly.

    Join North Simcoe Muskoka Specialized Geriatric Services as we take action together for World Delirium Awareness Day for a public education session, intended for older adults, care partners, and the public. Wednesday March 11, 2026 at 10 am. The webinar will be archived for later viewing.

    Register here: https://waypointcentre-ca.zoom.us/webinar/register/WN_h2ZIKK55SCS_UMhzxX0WxQ

    You can learn more about delirium here: https://www.hqontario.ca/Portals/0/documents/evidence/quality-standards/qs-delirium-patient-guide-en.pdf

  • Celebrating Social Work Week

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    supporting image

    Help us celebrate our incredible Social Worker, Andrea Groomes, next week!


    Andrea is a highly valued member of our leadership team and an essential part of our home. She is supportive, caring, and kind—and truly the glue that helps keep our residents, teams, and families connected and supported.

    

    Please take a moment next week to stop by and thank Andrea for all she does. Her dedication makes a meaningful difference every day.

  • February 26, 2026- Respiratory Outbreak Update

    Share February 26, 2026- Respiratory Outbreak Update on Facebook Share February 26, 2026- Respiratory Outbreak Update on Twitter Share February 26, 2026- Respiratory Outbreak Update on Linkedin Email February 26, 2026- Respiratory Outbreak Update link

    In collaboration with Public Health, the Whole Home has now been placed in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.

    Home Area Current Cases Resolved Cases Total Cases
    Spruce 9 10 19
    Birch 3 2 5
    Cedar 1 1 2
    Oak 0 5 5
    Maple 0 0 0


    If you have any questions about these precautions during your visit, please speak with the nursing staff.

    The following infection control measures are to be implemented and followed:

    • Masks are now required throughout the entire home
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • No General Visitors to the Home at this time
    • Essential Caregivers two (2) at a time for visiting only
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

    Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

  • February 25, 2026 - Respiratory Outbreak Updates

    Share February 25, 2026 - Respiratory Outbreak Updates on Facebook Share February 25, 2026 - Respiratory Outbreak Updates on Twitter Share February 25, 2026 - Respiratory Outbreak Updates on Linkedin Email February 25, 2026 - Respiratory Outbreak Updates link

    In collaboration with Public Health, the Whole Home has now been placed in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.

    Home Area Current Cases Resolved Cases Total Cases
    Spruce 9 10 19
    Birch 5 0 5
    Cedar 1 1 2
    Oak 0 5 5
    Maple 0 0 0


    If you have any questions about these precautions during your visit, please speak with the nursing staff.

    The following infection control measures are to be implemented and followed:

    • Masks are now required throughout the entire home
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • No General Visitors to the Home at this time
    • Essential Caregivers two (2) at a time for visiting only
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

    Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

  • February 24, 2026- Respiratory Outbreak Update

    Share February 24, 2026- Respiratory Outbreak Update on Facebook Share February 24, 2026- Respiratory Outbreak Update on Twitter Share February 24, 2026- Respiratory Outbreak Update on Linkedin Email February 24, 2026- Respiratory Outbreak Update link

    In collaboration with Public Health, the Whole Home has now been placed in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.

    Home Area Current Cases Resolved Cases Total Cases
    Spruce 12 7 19
    Birch 5 0 5
    Cedar 1 1 2
    Oak 0 5 5
    Maple 0 0 0


    If you have any questions about these precautions during your visit, please speak with the nursing staff.

    The following infection control measures are to be implemented and followed:

    • Masks are now required throughout the entire home
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • No General Visitors to the Home at this time
    • Essential Caregivers two (2) at a time for visiting only
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

    Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

  • February 23, 2026- Respiratory Outbreak Update

    Share February 23, 2026- Respiratory Outbreak Update on Facebook Share February 23, 2026- Respiratory Outbreak Update on Twitter Share February 23, 2026- Respiratory Outbreak Update on Linkedin Email February 23, 2026- Respiratory Outbreak Update link

    In collaboration with Public Health, the Whole Home has now been placed in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.

    Home Area Current Cases Resolved Cases Total Cases
    Spruce 13 6 19
    Birch 5 0 5
    Cedar 2 0 2
    Oak 0 5 5
    Maple 0 0 0


    If you have any questions about these precautions during your visit, please speak with the nursing staff.

    The following infection control measures are to be implemented and followed:

    • Masks are now required throughout the entire home
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • No General Visitors to the Home at this time
    • Essential Caregivers two (2) at a time for visiting only
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

    Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

  • February 22, 2026- Respiratory Outbreak Update

    Share February 22, 2026- Respiratory Outbreak Update on Facebook Share February 22, 2026- Respiratory Outbreak Update on Twitter Share February 22, 2026- Respiratory Outbreak Update on Linkedin Email February 22, 2026- Respiratory Outbreak Update link

    In collaboration with Public Health, the Whole Home has now been placed in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.

    Home Area Current Cases Resolved Cases Total Cases
    Spruce 13 5 18
    Birch 5 0 5
    Cedar 2 0 2
    Oak 0 5 5
    Maple 0 0 0


    If you have any questions about these precautions during your visit, please speak with the nursing staff.

    The following infection control measures are to be implemented and followed:

    • Masks are now required throughout the entire home
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • No General Visitors to the Home at this time
    • Essential Caregivers two (2) at a time for visiting only
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

    Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca (External link)or ext. 4752

Page last updated: 22 Mar 2026, 09:37 AM