The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

VISITOR STATUS BY HOME AREA

Oak – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area. Outbreak Declared over October 2, 2025.

Cedar – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.

Birch – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.

Maple – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.

Spruce – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.

Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

VISITOR STATUS BY HOME AREA

Oak – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area. Outbreak Declared over October 2, 2025.

Cedar – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.

Birch – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.

Maple – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.

Spruce – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.

  • Staffing Announcement - ADOC- The Pines

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    CLOSED: This discussion has concluded.
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    It is with great pleasure that we welcome Kimberly Sander to the Nursing Leadership Team as an Assistant Director of Care.

    Kim is a Registered Nurse with over 15 years of experience in the nursing field including leadership roles. Most recently she has been the Client Service Leader for One Kids Place and prior to that was the Program Manager for Perioperative and Perianesthesia Services at the Orillia Hospital. Kim brings to the ADOC role professionalism, passion for leading the nursing team and a deep understanding of clinical care. Kim holds her BScN from the University of Ontario and is currently completing her Masters of Science in Nursing. We believe that she will assist in strengthening the nursing leadership team and growing our Pines LTC home team. Kim officially starts on Monday November 21, 2022 and will report to Tara MacLellan, DOC as well as working alongside Jennifer Carriere, ADOC. She can be reached at ext. 4861.

    Please join us in congratulating Kim on her role and welcoming her to the Pines!

  • Outbreak Update November 1, 2022

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    CLOSED: This discussion has concluded.

    We continue to be on outbreak on Cedar with 1 confirmed case of influenza and are awaiting lab results. We currently have 3 residents in Isolation.

    We continue to be in an mixed Outbreak on Spruce with 2 resident confirmed cases of Covid-19, and other cases of Entero/Rhino Virus. Total of 8 residents in isolation on Spruce home area.

    • Please continue wearing Eye protection and appropriate masks (N95 for Spruce)
    • Please continue using appropriate PPE according to the signage on the residents door
    • Please continue hand hygiene

    Please reach out if you have any questions! 😊

    Melissa Muir-Clark (she/her)
    IPAC Lead

    Phone: (705) 645-4488 x4752
    Fax: (705) 645-6857
    www.thepinesltc.ca

    Our Mission: Optimizing life with excellent care, compassion and comforts of home. Our Vision: Continuously improve care, safety and quality of life in partnership with residents, their families and our community.

  • Outbreak Update October 31, 2022

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    CLOSED: This discussion has concluded.

    Cedar remains with three (3) residents in isolation and is still considered influenza outbreak.

    Spruce is now in COVID-19 & Respiratory Outbreak. Currently, we have two (2) COVID Positive residents on this unit, and six (6) other residents with respiratory symptoms.

  • Essential Caregiver and General Visitor Policy Updates

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    The leadership team has updated the policy based on the most recent MLTC changes. Please clink on the link below

    Essential Caregiver Policy

    If you would like to sign up as an essential caregiver. Essential Caregivers, may visit in the resident's bedroom to provide direct care to the resident (e.g., supporting feeding, mobility, personal hygiene, cognitive stimulation, communication, meaningful connection, relational continuity and assistance in decision- making).

    Essential Caregiver Request Form

    Please complete the attached form and return to jennifer.ridgley@muskoka.on.ca

    The leadership team has updated the General Visitor Policy related to the most recent MLTC update. Please click on the link below to review.

    General Visitor Policy

  • Outbreak Update October 28, 2022

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    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the home as been placed in Respiratory Outbreak for the Spruce home area on October 27, 2022 and an Influenza Outbreak for the Cedar home area on October 26, 2022. The following is direction from Public Health at this time:

    There are currently four (4) residents in Cedar and eight (8) residents in Spruce with respiratory symptoms that include nasal congestion, cough and mild fever.

    The pathogen/virus has been identified for the ill residents on Cedar and Spruce, it is not COVID and therefore this means a 5 day isolation period for residents who are symptomatic, with symptom improvement.

    No General Visitors, only Essential Caregivers at a maximum of two (2) at a time for each resident to the Spruce and Cedar home areas.

    The following enhanced measures have been implemented.

    • Symptomatic residents are in isolation on droplet/contact precautions
    • Enhanced cleaning of high touch surfaces twice per day
    • Surveillance of residents to identify any changes or development of symptoms
    • The required PPE when on the unit is surgical mask and eye protection.
    • The required PPE for isolated residents is droplet contact precautions including surgical mask, eye protection, gowns and gloves

    Please reach out if you have any questions in Melissa Muir-Clark at the home.

  • Respiratory Outbreak Spruce Home Area October 27, 2022

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    CLOSED: This discussion has concluded.

    In collaboration with Public Health, Spruce Home Area has declared a Respiratory Outbreak as of this morning.

    We currently have three (3) symptomatic residents with an unknown pathogen.

    Cedar Home Area remains in Influenza Outbreak at this time.

    Essential Caregivers are the only visits able to enter both of these home areas and only two (2) at a time. Family members of those affected residents have been notified. We will continue to keep you updated as we work through this most recent outbreak.

  • Evacuation Exercise Complete!

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    CLOSED: This discussion has concluded.
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    Thank you to everyone that volunteered to help and to all the staff and residents for their patience as we worked through the exercise. What a great learning opportunity for our team!

  • Influenza Outbreak Cedar Home Area October 26, 2022

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    CLOSED: This discussion has concluded.

    The outbreak in Oak has been declared over at this time.

    Unfortunately, we now have an influenza case in Cedar with two other resident with symptoms as well. In collaboration with Public Health, Cedar has now been placed on outbreak as of October 26, 2022. Currently there are three (3) residents with symptoms and once (1) of which is confirmed on the home area and family members of those affected have been updated. We will continue to provide updates as we work through this most recent outbreak.

  • Family Council & Family Meeting Recording

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    CLOSED: This discussion has concluded.

    Thank you to those that were able to attend the meeting. If you would like to review the recording, please click on the link below.

    https://us02web.zoom.us/rec/share/LSHQzYx4Awkbuby5cT2L2wh6NI1u8OUcsN8uU7Xrkk0cbpgGCnVuJ3BrOpJkHIM.Evz_k8Wm8g6nGLjQ?startTime=1666219163000

    Passcode: Duaeh*8u

  • October 20 - Outbreak Update

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    CLOSED: This discussion has concluded.

    The pathogen/virus has been identified for the ill residents on Oak, it is not COVID and therefore this means a 5 day isolation period for residents who are symptomatic, with symptom improvement. The required PPE when on the unit is surgical mask and eye protection. The required PPE for isolated residents is droplet contact precautions including surgical mask, eye protection, gowns and gloves.

    Updated October 24, 2022.

Page last updated: 07 Nov 2025, 01:29 PM