The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
-
Heightened Surveillance Maple and Birch Home Area
Share Heightened Surveillance Maple and Birch Home Area on Facebook Share Heightened Surveillance Maple and Birch Home Area on Twitter Share Heightened Surveillance Maple and Birch Home Area on Linkedin Email Heightened Surveillance Maple and Birch Home Area linkSimcoe Muskoka District Health Unit has placed the Maple and Birch Home Areas in heightened surveillance as of April 4, 2022. Two staff members have tested positive for COVID-19 at this time, but do not have a link within the home. A handful of residents required isolation related to high-risk contact. The family members of the affected residents have been notified and we will continue to update with any changes.
-
Recording of Family Zoom Meeting for March
Share Recording of Family Zoom Meeting for March on Facebook Share Recording of Family Zoom Meeting for March on Twitter Share Recording of Family Zoom Meeting for March on Linkedin Email Recording of Family Zoom Meeting for March linkThank you to all that were able to attend. Please click on the link below to view the recording:
https://us02web.zoom.us/rec/share/FUBHsd-joh5NmhCiZVN4W29H5bjJGoI97j0TWLG0x0ZeVDnZQKjjsfQKARKfuBI-.jR_yJqf4-pWoG_fePasscode: JY*$g38W
As always, if you have any questions, please reach out.
-
Updated Ministry of LTC Snapshots & Key Messages
Share Updated Ministry of LTC Snapshots & Key Messages on Facebook Share Updated Ministry of LTC Snapshots & Key Messages on Twitter Share Updated Ministry of LTC Snapshots & Key Messages on Linkedin Email Updated Ministry of LTC Snapshots & Key Messages linkPlease click on the links below to access the documents (links are green):
Visitor, Absences & Social Gathering Snapshot- March 14, 2022- https://www.engagemuskoka.ca/20047/widgets/86417/documents/77188
What Residents Can Expect- March 14, 2022- https://www.engagemuskoka.ca/20047/widgets/86417/documents/77190
Key Messages to Support Residents and Families- March 14, 2022- https://www.engagemuskoka.ca/20047/widgets/86417/documents/77191
-
Vaccination Policy Updated March 11, 2022
Share Vaccination Policy Updated March 11, 2022 on Facebook Share Vaccination Policy Updated March 11, 2022 on Twitter Share Vaccination Policy Updated March 11, 2022 on Linkedin Email Vaccination Policy Updated March 11, 2022 linkThe Ministry is shifting to a guidance- based approach to support long-term care homes with employer-driven immunization policies. Please review the attached Updated Vaccination Policy from The Pines LTC Home with guidance from the Ministry of Long Term Care and the District Municipality of Muskoka to ensure that our policies aligns.
COVID-19 Vaccination Policy Updated March 11, 2022
General Visitors will require to show proof of full vaccination effective March 14, 2022, if five (5) years of age or older. This will continue until March 21, 2022, after this date General Visitors will be able to enter the home without proof of vaccination. If proof is not provided by the general visitor, the visit with the resident will be restricted to their bedroom only.
All IPAC practices continue at this time:
physical distancing;
medical masks at all times in the home;
No eating or drinking with residents;
Use of designated areas for eating and drinking if required
-
Surveillance Testing Updates Effective March 14, 2022
Share Surveillance Testing Updates Effective March 14, 2022 on Facebook Share Surveillance Testing Updates Effective March 14, 2022 on Twitter Share Surveillance Testing Updates Effective March 14, 2022 on Linkedin Email Surveillance Testing Updates Effective March 14, 2022 linkThe Ministry has updated the Minister's Directive on Surveillance testing and access to homes to reflect the most recent advice from the Office of the Chief Medical Officer of Health. Updates will be effective March 14, 2022:
- Individuals who have had a confirmed case of COVID-19 infection will be required to resume surveillance testing 90 days post-infection (previously 30 days post-infection).
- Surveillance testing will no longer be required for outdoor visits. (Masks will still be required for outdoor visits)
- Recommend using combined oral and nasal sampling when using rapid antigen tests for surveillance testing.
Daily active screening and rapid antigen testing will continue for all individuals entering the LTC home unless an exception applies, as noted above.
-
Further Easing of Temporary Measures Effective March 14, 2022
Share Further Easing of Temporary Measures Effective March 14, 2022 on Facebook Share Further Easing of Temporary Measures Effective March 14, 2022 on Twitter Share Further Easing of Temporary Measures Effective March 14, 2022 on Linkedin Email Further Easing of Temporary Measures Effective March 14, 2022 linkThe Ministry of Long-Term Care continues with the easing of the temporary measures that were put in place to reduce the impact of the Omicron wave on Long-term care residents. Consistent with their shared goal to strike an appropriate balance between the risk of COVID-19 and overall resident quality of life and health and wellbeing. The following changes are being made effective March 14, 2022:
- All general visitors, including children under the age of five (5), can resume visits. General visitors, with the exception of children under the age of five (5), will need to follow the vaccination policy of the individual long-term care home.
- Limits on outdoor visits will be lifted and homes can return to their regular practices on the use of available outdoor spaces.
- The limit on indoor visits will increase to four (4) general visitors and/or caregivers per resident at a time, as previously communicated.
- All residents will be able to go on overnight absences.
- Testing of residents returning from a day or overnight absences at established intervals will continue until further notice, to identify as early as possible any individual who may become infected with COVID-19 in order to reduce transmission in the home.
- Cohorting will no longer be required for social activities although this practice must be maintained for dining.
- Social group activities can be increased in size (i.e. more than 10) while larger social group activities, where potential crowding can occur, should continue to be avoided, and IPAC measures should continue to be followed by staff, residents, and visitors to promote safety and wellbeing (e.g., masking, distancing, good ventilation, etc. )
- Vaccinated visitors will be able to assist their loved one in the dining room or to an activity, but are unable to eat or drink with the resident at this time.
-
IPAC Flooring Replacement
Share IPAC Flooring Replacement on Facebook Share IPAC Flooring Replacement on Twitter Share IPAC Flooring Replacement on Linkedin Email IPAC Flooring Replacement linkThe carpeting on the main floor will be replaced with vinyl plank glue-down flooring. The work will take place over two weeks, each day between 7:30 pm and 4:30 am starting March 2, 2022. The carpet will first be removed over the course of three or four days before the new floor will be glued down. Maintenance staff will be on-site 3 pm to 11 pm for that two weeks to assist. There is the potential for dust and the furnace will be removed in areas as this is taking place. We will try to prevent any trip hazards but please be vigilant when you are walking in the area and let us know immediately if you have any concerns. This project is being funded through the Ministry of LTC Infection Prevention and Containment funding.
-
February Family Zoom Meeting Recording
Share February Family Zoom Meeting Recording on Facebook Share February Family Zoom Meeting Recording on Twitter Share February Family Zoom Meeting Recording on Linkedin Email February Family Zoom Meeting Recording linkThank you to all that were able to attend the meetings this week. Please click on the link below to review the recording:
-
Employee Recognition Program
Share Employee Recognition Program on Facebook Share Employee Recognition Program on Twitter Share Employee Recognition Program on Linkedin Email Employee Recognition Program linkThe leadership team completed a survey in the fall to determine what recognition meant to Staff.
We have started a program based on the feedback that they provided.
So, watch out for these posters throughout the home along with the bins to be able to participate in the program.
We are hoping to continue to improve and are looking for your feedback.
Help us show the staff a little appreciation for all that they do and have some fun!
Supported by the Leadership Team, Driven by Peers
-
Update Policies for Essential Caregivers and Resident Absences
Share Update Policies for Essential Caregivers and Resident Absences on Facebook Share Update Policies for Essential Caregivers and Resident Absences on Twitter Share Update Policies for Essential Caregivers and Resident Absences on Linkedin Email Update Policies for Essential Caregivers and Resident Absences linkPlease review the attached policies related to Ministry changes that took effect on February 7, 2022
Pines Policy Absences February 7, 2022
Follow Project
Family Council
-
2025
-
2024
-
2023
-
December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
-
2023 11 15 FC Agenda (248 KB) (pdf)
-
October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
-
September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
-
June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
-
May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
-
April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
-
March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
-
February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
-
January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
-
Upcoming Family Events
-
April 29 2025
-
April 28 → May 09 2025
-
April 29 2025
-
May 13 2025
-
May 27 2025
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
-
Resident Admission Handbook (16.2 MB) (pdf)
-
Long-Term Care Action Line (18.3 KB) (pdf)
-
Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
-
Resources for Patients Family Members and Caregivers.png (411 KB) (png)
-
9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
-
Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
-
Family Councils of Ontario LTC Navigation Guide (5.28 MB) (pdf)
Emergency Preparedness Plans
-
The Pines Emergency Preparedness Manual 2025 (11 MB) (pdf)
-
Fire plan 2024 - updated October 2024.pdf (1.35 MB) (pdf)
-
Departmental Contingency Plans
-
Updated November 2024- Administrative Contingency Plan (261 KB) (pdf)
-
Updated November 2024- Dietary Contingency Plan (213 KB) (pdf)
-
Updated November 2024- Environmental Contingency Plan (219 KB) (pdf)
-
Updated November 2024 - Nursing Contingency Plan (247 KB) (pdf)
-
Updated November 2024- Activities Contingency Plan (196 KB) (pdf)
-
-
Pandemic Management Plan- 2025 (912 KB) (pdf)
-
Natural Disasters and Extreme Weather Events- 2025 (1.33 MB) (pdf)
Infection Control Resources
Continuous Quality Improvement
-
2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
-
Home Specific Outbreak Plan- updated January 2025.pdf (282 KB) (pdf)
-
The Pines- CQI and QIP Report 2024-2025.pdf (1.64 MB) (pdf)
-
The Pines Equity, Inclusion, & Cultural Competency Plan 2024.pdf (203 KB) (pdf)
-
2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
-
Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
-
Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -