The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

  • May 2023- Family Council Meeting Recording

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    CLOSED: This discussion has concluded.

    Thank you to those that were able to attend the meeting. Below is a copy of the recording as well as the April minutes that were approved at the meeting. Hope to see you at the next meeting.

    May 2023 Family Council Meeting Recording

    Passcode: jS30tB8^

    

    April 2023 Family Council Meeting Minutes

    April 2023 Family Update

    Fixing Long Term Care Act, Powers of Family Council

  • May 26, 2023- Birch Outbreak Declared Over

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    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the COVID-19 outbreak has been declared over as of May 26, 2023. Thank you for your patience as we worked through this most recent outbreak.

    General Visitors are allowed in all home areas at this time.

  • May 25, 2023- Birch Outbreak Update

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    CLOSED: This discussion has concluded.

    The Birch Home Area remains in a COVID outbreak at this time. There is currently, one (1) resident positive. Enhanced surveillance in the Cedar Home Area has been lifted. Family members of those affected residents as aware. No General Visitors at this time to Birch Home Area; essential caregiver at a maximum of two (2) at a time.

    We will send updates regularly as we work through this most recent outbreak.

    Measures at this time include:

    • N95 Masks for all on Birch with removal upon exit. Please change into a clean surgical mask when leaving the unit.
    • Eye Protection for all on Birch at all times. Please disinfect when leaving the unit.
    • On-unit activities for Birch residents only
    • twice daily symptom screening for residents on Birch
    • Prompt isolation of any symptomatic residents
    • Staff Cohorting where possible
    • Social distancing where possible
    • Resident hand hygiene before meals and snacks and whenever possible
    • Enhanced Environmental Cleaning on Birch and in shared spaces in the home

    If you have any questions, please connect with Melissa Muir-Clark at ext. 4752

  • May 24, 2023- Birch Outbreak Update

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    CLOSED: This discussion has concluded.

    The Birch Home Area remains in a COVID outbreak at this time. There are currently, three (3) residents positive. Enhanced surveillance in the Cedar Home Area has been lifted. Family members of those affected residents as aware. No General Visitors at this time to Birch Home Area; essential caregiver at a maximum of two (2) at a time.

    We will send updates regularly as we work through this most recent outbreak.

    Measures at this time include:

    • N95 Masks for all on Birch with removal upon exit. Please change into a clean surgical mask when leaving the unit.
    • Eye Protection for all on Birch at all times. Please disinfect when leaving the unit.
    • On-unit activities for Birch residents only
    • twice daily symptom screening for residents on Birch
    • Prompt isolation of any symptomatic residents
    • Staff Cohorting where possible
    • Social distancing where possible
    • Resident hand hygiene before meals and snacks and whenever possible
    • Enhanced Environmental Cleaning on Birch and in shared spaces in the home

    If you have any questions, please connect with Melissa Muir-Clark at ext. 4752

  • May 23, 2023- Birch Outbreak Update

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    CLOSED: This discussion has concluded.

    The Birch Home Area remains in a COVID outbreak at this time. There are currently, seventeen (17) residents positive. Enhanced surveillance in the Cedar Home Area has been lifted. Family members of those affected residents as aware. No General Visitors at this time to Birch Home Area; essential caregiver at a maximum of two (2) at a time.

    We will send updates regularly as we work through this most recent outbreak.

    Measures at this time include:

    • N95 Masks for all on Birch with removal upon exit. Please change into a clean surgical mask when leaving the unit.
    • Eye Protection for all on Birch at all times. Please disinfect when leaving the unit.
    • On-unit activities for Birch residents only
    • twice daily symptom screening for residents on Birch
    • Prompt isolation of any symptomatic residents
    • Staff Cohorting where possible
    • Social distancing where possible
    • Resident hand hygiene before meals and snacks and whenever possible
    • Enhanced Environmental Cleaning on Birch and in shared spaces in the home

    If you have any questions, please connect with Melissa Muir-Clark at ext. 4752

  • May 21, 2023- Birch Outbreak Update

    Share May 21, 2023- Birch Outbreak Update on Facebook Share May 21, 2023- Birch Outbreak Update on Twitter Share May 21, 2023- Birch Outbreak Update on Linkedin Email May 21, 2023- Birch Outbreak Update link
    CLOSED: This discussion has concluded.

    The Birch Home Area remains in a COVID outbreak at this time. There are currently, twenty (20) residents positive. Enhanced surveillance in the Cedar Home Area has been lifted. Family members of those affected residents as aware. No General Visitors at this time to Birch Home Area; essential caregiver at a maximum of two (2) at a time.

    We will send updates regularly as we work through this most recent outbreak.

    Measures at this time include:

    • N95 Masks for all on Birch with removal upon exit. Please change into a clean surgical mask when leaving the unit.
    • Eye Protection for all on Birch at all times. Please disinfect when leaving the unit.
    • On-unit activities for Birch residents only
    • twice daily symptom screening for residents on Birch
    • Prompt isolation of any symptomatic residents
    • Staff Cohorting where possible
    • Social distancing where possible
    • Resident hand hygiene before meals and snacks and whenever possible
    • Enhanced Environmental Cleaning on Birch and in shared spaces in the home

    If you have any questions, please connect with Melissa Muir-Clark at ext. 4752

  • May 20, 2023- Birch Outbreak Update

    Share May 20, 2023- Birch Outbreak Update on Facebook Share May 20, 2023- Birch Outbreak Update on Twitter Share May 20, 2023- Birch Outbreak Update on Linkedin Email May 20, 2023- Birch Outbreak Update link
    CLOSED: This discussion has concluded.

    The Birch Home Area remains in a COVID outbreak at this time. There are currently, twenty (20) residents positive. Enhanced surveillance in the Cedar Home Area has been lifted. Family members of those affected residents as aware. No General Visitors at this time to Birch Home Area; essential caregiver at a maximum of two (2) at a time.

    We will send updates regularly as we work through this most recent outbreak.

    Measures at this time include:

    • N95 Masks for all on Birch with removal upon exit. Please change into a clean surgical mask when leaving the unit.
    • Eye Protection for all on Birch at all times. Please disinfect when leaving the unit.
    • On-unit activities for Birch residents only
    • twice daily symptom screening for residents on Birch
    • Prompt isolation of any symptomatic residents
    • Staff Cohorting where possible
    • Social distancing where possible
    • Resident hand hygiene before meals and snacks and whenever possible
    • Enhanced Environmental Cleaning on Birch and in shared spaces in the home

    If you have any questions, please connect with Melissa Muir-Clark at ext. 4752

  • May 19, 2023- Birch Outbreak Update

    Share May 19, 2023- Birch Outbreak Update on Facebook Share May 19, 2023- Birch Outbreak Update on Twitter Share May 19, 2023- Birch Outbreak Update on Linkedin Email May 19, 2023- Birch Outbreak Update link
    CLOSED: This discussion has concluded.

    The Birch Home Area remains in a COVID outbreak at this time. There are currently, twenty (20) residents positive. Enhanced surveillance in the Cedar Home Area has been lifted. Family members of those affected residents as aware. No General Visitors at this time to Birch Home Area; essential caregiver at a maximum of two (2) at a time.

    We will send updates regularly as we work through this most recent outbreak.

    Measures at this time include:

    • N95 Masks for all on Birch with removal upon exit. Please change into a clean surgical mask when leaving the unit.
    • Eye Protection for all on Birch at all times. Please disinfect when leaving the unit.
    • On-unit activities for Birch residents only
    • twice daily symptom screening for residents on Birch
    • Prompt isolation of any symptomatic residents
    • Staff Cohorting where possible
    • Social distancing where possible
    • Resident hand hygiene before meals and snacks and whenever possible
    • Enhanced Environmental Cleaning on Birch and in shared spaces in the home

    If you have any questions, please connect with Melissa Muir-Clark at ext. 4752

  • May 18, 2023- Birch Outbreak and Cedar Enhanced Surveillance Update

    Share May 18, 2023- Birch Outbreak and Cedar Enhanced Surveillance Update on Facebook Share May 18, 2023- Birch Outbreak and Cedar Enhanced Surveillance Update on Twitter Share May 18, 2023- Birch Outbreak and Cedar Enhanced Surveillance Update on Linkedin Email May 18, 2023- Birch Outbreak and Cedar Enhanced Surveillance Update link
    CLOSED: This discussion has concluded.

    The Birch Home Area remains in a COVID outbreak at this time. There are currently, twenty-one (21) residents positive. Cedar Home Area has been placed in enhanced surveillance related to one (1) COVID case. Family members of those affected residents as aware. No General Visitors at this time to Birch Home Area; essential caregiver at a maximum of two (2) at a time. Visting is not impacted in Cedar at this time.

    We will send updates regularly as we work through this most recent outbreak.

    Measures at this time include:

    • N95 Masks for all on Birch with removal upon exit. Please change into a clean surgical mask when leaving the unit.
    • Eye Protection for all on Birch at all times. Please disinfect when leaving the unit.
    • On-unit activities for Birch and Cedar residents only
    • twice daily symptom screening for residents on Birch and Cedar
    • Prompt isolation of any symptomatic residents
    • Staff Cohorting where possible
    • Social distancing where possible
    • Resident hand hygiene before meals and snacks and whenever possible
    • Enhanced Environmental Cleaning on Birch, Cedar, and in shared spaces in the home

    If you have any questions, please connect with Melissa Muir-Clark at ext. 4752

  • May 17, 2023- Birch Outbreak and Cedar Enhanced Surveillance Update

    Share May 17, 2023- Birch Outbreak and Cedar Enhanced Surveillance Update on Facebook Share May 17, 2023- Birch Outbreak and Cedar Enhanced Surveillance Update on Twitter Share May 17, 2023- Birch Outbreak and Cedar Enhanced Surveillance Update on Linkedin Email May 17, 2023- Birch Outbreak and Cedar Enhanced Surveillance Update link
    CLOSED: This discussion has concluded.

    The Birch Home Area remains in a COVID outbreak at this time. There are currently, twenty (20) residents positive. Cedar Home Area has been placed in enhanced surveillance related to one (1) COVID case. Family members of those affected residents as aware. No General Visitors at this time to Birch Home Area; essential caregiver at a maximum of two (2) at a time. Visting is not impacted in Cedar at this time.

    We will send updates regularly as we work through this most recent outbreak.

    Measures at this time include:

    • N95 Masks for all on Birch with removal upon exit. Please change into a clean surgical mask when leaving the unit.
    • Eye Protection for all on Birch at all times. Please disinfect when leaving the unit.
    • On-unit activities for Birch and Cedar residents only
    • twice daily symptom screening for residents on Birch and Cedar
    • Prompt isolation of any symptomatic residents
    • Staff Cohorting where possible
    • Social distancing where possible
    • Resident hand hygiene before meals and snacks and whenever possible
    • Enhanced Environmental Cleaning on Birch, Cedar, and in shared spaces in the home

    If you have any questions, please connect with Melissa Muir-Clark at ext. 4752

Page last updated: 16 Sep 2025, 01:56 PM