The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, persons of importance, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.


Important Notice: Resident and Family Portal Retirement

Dear Residents and Families,

We would like to inform you that the Resident and Family Portal will be retiring effective August 31, 2026.

As part of our ongoing efforts to enhance communication and engagement, we have transitioned to using the Engage+ Health Bulletin Board by Evoke Health as our primary platform for sharing updates, announcements, events, and important information.

If you are a current family member and have not yet registered for Engage+, we encourage you to sign up before August 31, 2026, to ensure continued access to important communications and updates from The Pines.

Should you require assistance with registering for Engage+, please contact the home and a member of our team will be happy to help.

Thank you for your continued support and partnership as we make this transition.

The Pines Long-Term Care Home

VISITOR STATUS BY HOME AREA

Birch – General visitors are welcome at this time. There are currently no active outbreaks.

Spruce – General visitors are welcome at this time. There are currently no active outbreaks.

Oak – General visitors are welcome at this time. There are currently no active outbreaks.

Cedar – General visitors are welcome at this time. There are currently no active outbreaks.

Maple – General visitors are welcome at this time. There are currently no active outbreaks.

Welcome to our information and sharing portal for The Pines Residents, their Family members, persons of importance, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.


Important Notice: Resident and Family Portal Retirement

Dear Residents and Families,

We would like to inform you that the Resident and Family Portal will be retiring effective August 31, 2026.

As part of our ongoing efforts to enhance communication and engagement, we have transitioned to using the Engage+ Health Bulletin Board by Evoke Health as our primary platform for sharing updates, announcements, events, and important information.

If you are a current family member and have not yet registered for Engage+, we encourage you to sign up before August 31, 2026, to ensure continued access to important communications and updates from The Pines.

Should you require assistance with registering for Engage+, please contact the home and a member of our team will be happy to help.

Thank you for your continued support and partnership as we make this transition.

The Pines Long-Term Care Home

VISITOR STATUS BY HOME AREA

Birch – General visitors are welcome at this time. There are currently no active outbreaks.

Spruce – General visitors are welcome at this time. There are currently no active outbreaks.

Oak – General visitors are welcome at this time. There are currently no active outbreaks.

Cedar – General visitors are welcome at this time. There are currently no active outbreaks.

Maple – General visitors are welcome at this time. There are currently no active outbreaks.

  • June Edition- CareRx Resident Health and Wellbeing Newsletter

    Share June Edition- CareRx Resident Health and Wellbeing Newsletter on Facebook Share June Edition- CareRx Resident Health and Wellbeing Newsletter on X (formerly Twitter) Share June Edition- CareRx Resident Health and Wellbeing Newsletter on Linkedin Email June Edition- CareRx Resident Health and Wellbeing Newsletter link
    CLOSED: This discussion has concluded.

    Click the link to review the June edition of CareRx Resident Health and Wellbeing Newsletter.

    CareRx June 2024 Resident and Family Newsletter

    Click the link to review the June edition of CareRx Resident Health and Wellbeing Newsletter.

    CareRx June 2024 Resident and Family Newsletter

  • June is Seniors Month

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    CLOSED: This discussion has concluded.

    Find out more about Seniors Month in Ontario by clicking on the link below or visit ontario.ca/seniorsmonth:

    2024 Seniors Month Tipsheet

    Find out more about Seniors Month in Ontario by clicking on the link below or visit ontario.ca/seniorsmonth:

    2024 Seniors Month Tipsheet

  • Pines Support Committee Courtyard Beautification

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    CLOSED: This discussion has concluded.

  • The Pines Family Council is Looking for You!

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    CLOSED: This discussion has concluded.

    Thank you to those who attended the virtual Family Council meeting on May 15th. Please review the minutes, presentation, and recording below.

    May 2024 Family Council Agenda

    Family Council Draft Minutes May 2024

    May 2024 Family Update

    Family Council Recording May 2024

    Passcode: 7Imx@3^P

    Family Council meeting for June will be in-person (with a virtual option if needed):

    We need to hear from you!

    Come with ideas on what you would like Family Council to be at the Pines, any goals you might have, and what you are interested in hearing more about, education topics, and feedback.


    Family Councils Ontario

    Thank you to those who attended the virtual Family Council meeting on May 15th. Please review the minutes, presentation, and recording below.

    May 2024 Family Council Agenda

    Family Council Draft Minutes May 2024

    May 2024 Family Update

    Family Council Recording May 2024

    Passcode: 7Imx@3^P

    Family Council meeting for June will be in-person (with a virtual option if needed):

    We need to hear from you!

    Come with ideas on what you would like Family Council to be at the Pines, any goals you might have, and what you are interested in hearing more about, education topics, and feedback.


    Family Councils Ontario

  • Resident & Family Program Input and Feedback Meetings

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    CLOSED: This discussion has concluded.

    The activities team is looking for resident and family feedback about programs that they would like to see in their home area. Please see the schedule below and we hope to see you there.

    Monday, June 10th – 10 a.m. Spruce (Spruce Courtyard)

    Monday, June 10th – 10:15 a.m. Birch (Chapel)

    Monday, June 10th – 1:30 p.m. Maple (Chapel)

    Tuesday, June 11th – 3:00 p.m. Oak (Oak Courtyard)

    Friday, June 14th – 10 a.m. Cedar (Chapel)

    The activities team is looking for resident and family feedback about programs that they would like to see in their home area. Please see the schedule below and we hope to see you there.

    Monday, June 10th – 10 a.m. Spruce (Spruce Courtyard)

    Monday, June 10th – 10:15 a.m. Birch (Chapel)

    Monday, June 10th – 1:30 p.m. Maple (Chapel)

    Tuesday, June 11th – 3:00 p.m. Oak (Oak Courtyard)

    Friday, June 14th – 10 a.m. Cedar (Chapel)

  • National Long-Term Care Day

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    CLOSED: This discussion has concluded.

  • IDEA Grant Program is Open for Applications!

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    CLOSED: This discussion has concluded.
    supporting image

    The District’s IDEA Grant Program is now open for applications!

    The purpose of the IDEA Advisory Group’s IDEA Grant Program 2024 is to amplify the efforts of the IDEA Advisory Group in creating opportunities for community engagement and public education around the IDEA principles of Inclusion, Diversity, Equity and Anti-racism or Anti-hate.

    Grant amounts of up to $2500 may be provided to eligible organizations who demonstrate how their proposed initiative will meet the purpose of the IDEA Grant Program.

    For More Information

    For the News Release

    The District’s IDEA Grant Program is now open for applications!

    The purpose of the IDEA Advisory Group’s IDEA Grant Program 2024 is to amplify the efforts of the IDEA Advisory Group in creating opportunities for community engagement and public education around the IDEA principles of Inclusion, Diversity, Equity and Anti-racism or Anti-hate.

    Grant amounts of up to $2500 may be provided to eligible organizations who demonstrate how their proposed initiative will meet the purpose of the IDEA Grant Program.

    For More Information

    For the News Release

  • Infection Control Education For May

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    CLOSED: This discussion has concluded.

    Hand Hygiene is an important aspect of infection prevention and control. It is the most important step in breaking the chain of infection. Please take a look at the information above and the video below. If you have any questions, don't hesitate to get in touch with John Iskander, IPAC lead at ext. 4752.

    How to Wash Your Hands

    Hand Hygiene is an important aspect of infection prevention and control. It is the most important step in breaking the chain of infection. Please take a look at the information above and the video below. If you have any questions, don't hesitate to get in touch with John Iskander, IPAC lead at ext. 4752.

    How to Wash Your Hands

  • Care Conferences

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    CLOSED: This discussion has concluded.

  • The Pines Phone System Automation

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    CLOSED: This discussion has concluded.

    To better serve visitors and family members, we have changed the phone system for the home. After you listen to the initial part of the voicemail you can listen to the list of options and push the number that corresponds to the extension. This new process is for all hours of the day.

    We appreciate your patience as we know process changes are difficult, but we are always looking for ways to improve how we serve our stakeholders.

    To better serve visitors and family members, we have changed the phone system for the home. After you listen to the initial part of the voicemail you can listen to the list of options and push the number that corresponds to the extension. This new process is for all hours of the day.

    We appreciate your patience as we know process changes are difficult, but we are always looking for ways to improve how we serve our stakeholders.

Page last updated: 10 Aug 2026, 02:15 PM