The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, persons of importance, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.


Important Notice: Resident and Family Portal Retirement

Dear Residents and Families,

We would like to inform you that the Resident and Family Portal will be retiring effective August 31, 2026.

As part of our ongoing efforts to enhance communication and engagement, we have transitioned to using the Engage+ Health Bulletin Board by Evoke Health as our primary platform for sharing updates, announcements, events, and important information.

If you are a current family member and have not yet registered for Engage+, we encourage you to sign up before August 31, 2026, to ensure continued access to important communications and updates from The Pines.

Should you require assistance with registering for Engage+, please contact the home and a member of our team will be happy to help.

Thank you for your continued support and partnership as we make this transition.

The Pines Long-Term Care Home

VISITOR STATUS BY HOME AREA

Birch – General visitors are welcome at this time. There are currently no active outbreaks.

Spruce – General visitors are welcome at this time. There are currently no active outbreaks.

Oak – General visitors are welcome at this time. There are currently no active outbreaks.

Cedar – General visitors are welcome at this time. There are currently no active outbreaks.

Maple – General visitors are welcome at this time. There are currently no active outbreaks.

Welcome to our information and sharing portal for The Pines Residents, their Family members, persons of importance, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.


Important Notice: Resident and Family Portal Retirement

Dear Residents and Families,

We would like to inform you that the Resident and Family Portal will be retiring effective August 31, 2026.

As part of our ongoing efforts to enhance communication and engagement, we have transitioned to using the Engage+ Health Bulletin Board by Evoke Health as our primary platform for sharing updates, announcements, events, and important information.

If you are a current family member and have not yet registered for Engage+, we encourage you to sign up before August 31, 2026, to ensure continued access to important communications and updates from The Pines.

Should you require assistance with registering for Engage+, please contact the home and a member of our team will be happy to help.

Thank you for your continued support and partnership as we make this transition.

The Pines Long-Term Care Home

VISITOR STATUS BY HOME AREA

Birch – General visitors are welcome at this time. There are currently no active outbreaks.

Spruce – General visitors are welcome at this time. There are currently no active outbreaks.

Oak – General visitors are welcome at this time. There are currently no active outbreaks.

Cedar – General visitors are welcome at this time. There are currently no active outbreaks.

Maple – General visitors are welcome at this time. There are currently no active outbreaks.

  • Happy Canada Day- July 1st, 2024

    Share Happy Canada Day- July 1st, 2024 on Facebook Share Happy Canada Day- July 1st, 2024 on X (formerly Twitter) Share Happy Canada Day- July 1st, 2024 on Linkedin Email Happy Canada Day- July 1st, 2024 link
    CLOSED: This discussion has concluded.

  • Between Two Pines

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    CLOSED: This discussion has concluded.
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    Between Two Pines is our new monthly e-newsletter and is your go-to source for the latest happenings at the District, offering connections to District Council Insights, upcoming events, and community engagements. Click on the link below to access the site to complete the subscription.

    https://www.muskoka.on.ca/en/feedback-and-engagement/between-two-pines-newsletter-subscription.aspx

    Between Two Pines is our new monthly e-newsletter and is your go-to source for the latest happenings at the District, offering connections to District Council Insights, upcoming events, and community engagements. Click on the link below to access the site to complete the subscription.

    https://www.muskoka.on.ca/en/feedback-and-engagement/between-two-pines-newsletter-subscription.aspx

  • Preventing Heat-Related Illnesses

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    CLOSED: This discussion has concluded.

    As we move into summer, our team will continue to monitor temperatures and extreme conditions to ensure that we are preventing and mitigating the risk factors and symptoms associated with excessive heat. Our home has air conditioning throughout including the resident bedrooms and we continue to complete preventative maintenance on the equipment to maintain good working order. We also follow the attached policy to ensure we monitor and react to any heat-related symptoms we might see.

    Preventing Heat-Related Illnesses Policy and Procedure

    As we move into summer, our team will continue to monitor temperatures and extreme conditions to ensure that we are preventing and mitigating the risk factors and symptoms associated with excessive heat. Our home has air conditioning throughout including the resident bedrooms and we continue to complete preventative maintenance on the equipment to maintain good working order. We also follow the attached policy to ensure we monitor and react to any heat-related symptoms we might see.

    Preventing Heat-Related Illnesses Policy and Procedure

  • The Pines Family Council

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    CLOSED: This discussion has concluded.

    Thank you to those that were able to attend the June meeting. What a great way to connect with other family members, have some great discussions, and provide feedback. Unfortunately, we do not have a recording to provide this month.

    Below is the family update that was provided during the meeting.

    If you have questions and would like to find out more about Family Council. Please reach out to Delynne Patterson (Famly Council Chair) at delynne.patterson@gmail.com or Jennifer Ridgley (Administrator for the Pines) at jennifer.ridgley@muskoka.on.ca

    June Family Update

    Family Council meeting for July will be in-person & virtual:

    • When: July 17th, 2024
    • Time: 6:30 pm
    • Location: The Pines in the Fran Coleman Committee Room and virtual if you require

    https://us02web.zoom.us/j/82942296115?pwd=Rks4eDY3UVFSM1ZTeXFYOXAvTDhhZz09

    Meeting ID: 829 4229 6115

    Passcode: 656014

    • Refreshments will be served

    We look forward to seeing you there!

    Family Councils Ontario

    Thank you to those that were able to attend the June meeting. What a great way to connect with other family members, have some great discussions, and provide feedback. Unfortunately, we do not have a recording to provide this month.

    Below is the family update that was provided during the meeting.

    If you have questions and would like to find out more about Family Council. Please reach out to Delynne Patterson (Famly Council Chair) at delynne.patterson@gmail.com or Jennifer Ridgley (Administrator for the Pines) at jennifer.ridgley@muskoka.on.ca

    June Family Update

    Family Council meeting for July will be in-person & virtual:

    • When: July 17th, 2024
    • Time: 6:30 pm
    • Location: The Pines in the Fran Coleman Committee Room and virtual if you require

    https://us02web.zoom.us/j/82942296115?pwd=Rks4eDY3UVFSM1ZTeXFYOXAvTDhhZz09

    Meeting ID: 829 4229 6115

    Passcode: 656014

    • Refreshments will be served

    We look forward to seeing you there!

    Family Councils Ontario

  • National Indigenous Peoples Day

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    In honour of National Indigenous History Month (June) and National Indigenous Peoples Day (June 21), we encourage everyone to celebrate by attending the first-ever traditional Powwow being held in Muskoka on June 29 and 30, 2024!

    See Muskoka Through Our Eyes is a historic event that invites everyone to join together and experience the beauty of a Powwow.

    The event takes place in Annie Williams Park in Bracebridge, and activities include traditional singing and dancing, Indigenous craft and food ventures, a speaker series, and more!

    The event is an opportunity for all of us to gather and learn about the rich cultural traditions and heritage of Indigenous peoples.

    Learn more about See Muskoka Through Our Eyes by visiting muskokapowwow.com.

    In honour of National Indigenous History Month (June) and National Indigenous Peoples Day (June 21), we encourage everyone to celebrate by attending the first-ever traditional Powwow being held in Muskoka on June 29 and 30, 2024!

    See Muskoka Through Our Eyes is a historic event that invites everyone to join together and experience the beauty of a Powwow.

    The event takes place in Annie Williams Park in Bracebridge, and activities include traditional singing and dancing, Indigenous craft and food ventures, a speaker series, and more!

    The event is an opportunity for all of us to gather and learn about the rich cultural traditions and heritage of Indigenous peoples.

    Learn more about See Muskoka Through Our Eyes by visiting muskokapowwow.com.

  • Happy Pride Month

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    CLOSED: This discussion has concluded.

  • Hand Hygiene

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    CLOSED: This discussion has concluded.

    Breaking the chain of infection and keeping everyone in the home safe and healthy is so important. This is an important reminder to please ensure you are sanitizing your hands when entering and exiting the home and while working with the residents. Please follow the 4 moments of hand hygiene. (see picture below)

    Breaking the chain of infection and keeping everyone in the home safe and healthy is so important. This is an important reminder to please ensure you are sanitizing your hands when entering and exiting the home and while working with the residents. Please follow the 4 moments of hand hygiene. (see picture below)

  • The Pines Family Council Meeting is June 19th at 6:30 pm

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    CLOSED: This discussion has concluded.

    Family Council meeting for June will be in-person (with a virtual option if needed):

    • When: June 19th, 2024
    • Time: 6:30 pm
    • Location: The Pines in the Fran Coleman Committee Room and virtual if you require

    https://us02web.zoom.us/j/82942296115?pwd=Rks4eDY3UVFSM1ZTeXFYOXAvTDhhZz09

    Meeting ID: 829 4229 6115

    Passcode: 656014

    • Refreshments will be served

    We need to hear from you!

    Come with ideas on what you would like Family Council to be at the Pines, any goals you might have, and what you are interested in hearing more about, education topics, and feedback.

    Family Councils Ontario

    Family Council meeting for June will be in-person (with a virtual option if needed):

    • When: June 19th, 2024
    • Time: 6:30 pm
    • Location: The Pines in the Fran Coleman Committee Room and virtual if you require

    https://us02web.zoom.us/j/82942296115?pwd=Rks4eDY3UVFSM1ZTeXFYOXAvTDhhZz09

    Meeting ID: 829 4229 6115

    Passcode: 656014

    • Refreshments will be served

    We need to hear from you!

    Come with ideas on what you would like Family Council to be at the Pines, any goals you might have, and what you are interested in hearing more about, education topics, and feedback.

    Family Councils Ontario

  • Notice of Assessment for 2023

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    CLOSED: This discussion has concluded.

    For residents in a basic room (sharing a washroom) - if your Notice of Assessment for 2023 hasn't been handed into the Administration Office, please do so as soon as possible so we can complete the rate reduction application for the July 1st cycle for eligible residents. If you have any questions, please reach out to Leigh Ball at ext. 4803.

    For residents in a basic room (sharing a washroom) - if your Notice of Assessment for 2023 hasn't been handed into the Administration Office, please do so as soon as possible so we can complete the rate reduction application for the July 1st cycle for eligible residents. If you have any questions, please reach out to Leigh Ball at ext. 4803.

  • Happy Father's Day

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    CLOSED: This discussion has concluded.

    You wish all the fathers at the Pines, near, and far a Happy Father's Day on Sunday, June 16th, 2024. Enjoy your day!

    You wish all the fathers at the Pines, near, and far a Happy Father's Day on Sunday, June 16th, 2024. Enjoy your day!

Page last updated: 10 Aug 2026, 02:15 PM