The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

  • Outbreaks Declared Over October 30, 2023

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    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the Cedar Home Area and Oak Home Area outbreak has been declared over as of October 30, 2023. Oak Home Area remains in heightened surveillance related to one (1) COVID case. N95 masks to be worn on the unit at this time. We will continue to provide updates.

    Thank you for your patience as our team worked through the most recent outbreaks.

  • First Planned Power Outage- October 30, 2023

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    CLOSED: This discussion has concluded.

    The new generator installation is going very smoothly and its completion is less than a month away. The remaining electrical work will require three to four power interruptions, each lasting up to 4 hours in duration. The first outage is planned for Monday October 30th from 11:00am to 3:00pm. During this outage we will be powered by our temporary generator which provides partial power to the building. As a reminder, resident rooms will not have power as they normally do during a power outage.

    Due to limited power in the main kitchen and the inability to keep meals hot, a modified cold lunch will be offered.

    Should you have any questions or concerns please reach out.

    Thank you for your patience

  • Outbreak Update- October 28, 2023

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    CLOSED: This discussion has concluded.

    Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has three (3) resident isolated and Cedar has one (1) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.

    We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.

    The following infection control measures to be implement or continued at this time:

    • N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
    • BID respiratory symptom screening on Oak and Cedar.
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of staff, when possible.
    • Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
    • Twice daily high touch surface cleaning on Oak and Cedar.
    • Increased hand hygiene and PPE audits on unit.
    • Increased resident hand hygiene.
    • Use of red dietary trays for isolated residents.
    • Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
    • No General Visiting to the OAK and CEDAR Home Areas
    • *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.

    We will continue to provide updates as we move through the outbreak.

  • Outbreak Update- October 27, 2023

    Share Outbreak Update- October 27, 2023 on Facebook Share Outbreak Update- October 27, 2023 on Twitter Share Outbreak Update- October 27, 2023 on Linkedin Email Outbreak Update- October 27, 2023 link
    CLOSED: This discussion has concluded.

    Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has three (3) resident isolated and Cedar has one (1) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.

    We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.

    The following infection control measures to be implement or continued at this time:

    • N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
    • BID respiratory symptom screening on Oak and Cedar.
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of staff, when possible.
    • Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
    • Twice daily high touch surface cleaning on Oak and Cedar.
    • Increased hand hygiene and PPE audits on unit.
    • Increased resident hand hygiene.
    • Use of red dietary trays for isolated residents.
    • Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
    • No General Visiting to the OAK and CEDAR Home Areas
    • *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.

    We will continue to provide updates as we move through the outbreak.

  • Outbreak Update- October 26, 2023

    Share Outbreak Update- October 26, 2023 on Facebook Share Outbreak Update- October 26, 2023 on Twitter Share Outbreak Update- October 26, 2023 on Linkedin Email Outbreak Update- October 26, 2023 link
    CLOSED: This discussion has concluded.

    Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has three (3) resident isolated and Cedar has two (2) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.

    We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.

    The following infection control measures to be implement or continued at this time:

    • N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
    • BID respiratory symptom screening on Oak and Cedar.
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of staff, when possible.
    • Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
    • Twice daily high touch surface cleaning on Oak and Cedar.
    • Increased hand hygiene and PPE audits on unit.
    • Increased resident hand hygiene.
    • Use of red dietary trays for isolated residents.
    • Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
    • No General Visiting to the OAK and CEDAR Home Areas
    • *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.

    We will continue to provide updates as we move through the outbreak.

  • Outbreak Update- October 25, 2023

    Share Outbreak Update- October 25, 2023 on Facebook Share Outbreak Update- October 25, 2023 on Twitter Share Outbreak Update- October 25, 2023 on Linkedin Email Outbreak Update- October 25, 2023 link
    CLOSED: This discussion has concluded.

    Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has three (3) resident isolated and Cedar has two (2) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.

    We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.

    The following infection control measures to be implement or continued at this time:

    • N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
    • BID respiratory symptom screening on Oak and Cedar.
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of staff, when possible.
    • Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
    • Twice daily high touch surface cleaning on Oak and Cedar.
    • Increased hand hygiene and PPE audits on unit.
    • Increased resident hand hygiene.
    • Use of red dietary trays for isolated residents.
    • Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
    • No General Visiting to the OAK and CEDAR Home Areas
    • *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.

    We will continue to provide updates as we move through the outbreak.

  • Outbreak Update- October 24, 2023

    Share Outbreak Update- October 24, 2023 on Facebook Share Outbreak Update- October 24, 2023 on Twitter Share Outbreak Update- October 24, 2023 on Linkedin Email Outbreak Update- October 24, 2023 link
    CLOSED: This discussion has concluded.

    Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has five (5) resident isolated and Cedar has two (2) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.

    We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.

    The following infection control measures to be implement or continued at this time:

    • N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
    • BID respiratory symptom screening on Oak and Cedar.
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of staff, when possible.
    • Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
    • Twice daily high touch surface cleaning on Oak and Cedar.
    • Increased hand hygiene and PPE audits on unit.
    • Increased resident hand hygiene.
    • Use of red dietary trays for isolated residents.
    • Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
    • No General Visiting to the OAK and CEDAR Home Areas
    • *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.

    We will continue to provide updates as we move through the outbreak.

  • Outbreak Update- October 23, 2023

    Share Outbreak Update- October 23, 2023 on Facebook Share Outbreak Update- October 23, 2023 on Twitter Share Outbreak Update- October 23, 2023 on Linkedin Email Outbreak Update- October 23, 2023 link
    CLOSED: This discussion has concluded.

    Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has five (5) resident isolated and Cedar has two (2) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.

    We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.

    The following infection control measures to be implement or continued at this time:

    • N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
    • BID respiratory symptom screening on Oak and Cedar.
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of staff, when possible.
    • Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
    • Twice daily high touch surface cleaning on Oak and Cedar.
    • Increased hand hygiene and PPE audits on unit.
    • Increased resident hand hygiene.
    • Use of red dietary trays for isolated residents.
    • Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
    • No General Visiting to the OAK and CEDAR Home Areas
    • *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.

    We will continue to provide updates as we move through the outbreak.

  • Outbreak Update- October 22, 2023

    Share Outbreak Update- October 22, 2023 on Facebook Share Outbreak Update- October 22, 2023 on Twitter Share Outbreak Update- October 22, 2023 on Linkedin Email Outbreak Update- October 22, 2023 link
    CLOSED: This discussion has concluded.

    Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has seven (7) resident isolated and Cedar has two (2) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.

    We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.

    The following infection control measures to be implement or continued at this time:

    • N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
    • BID respiratory symptom screening on Oak and Cedar.
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of staff, when possible.
    • Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
    • Twice daily high touch surface cleaning on Oak and Cedar.
    • Increased hand hygiene and PPE audits on unit.
    • Increased resident hand hygiene.
    • Use of red dietary trays for isolated residents.
    • Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
    • No General Visiting to the OAK and CEDAR Home Areas
    • *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.

    We will continue to provide updates as we move through the outbreak.

  • Outbreak Update- October 21, 2023

    Share Outbreak Update- October 21, 2023 on Facebook Share Outbreak Update- October 21, 2023 on Twitter Share Outbreak Update- October 21, 2023 on Linkedin Email Outbreak Update- October 21, 2023 link
    CLOSED: This discussion has concluded.

    Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has nine (9) resident isolated and Cedar has four (4) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.

    We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.

    The following infection control measures to be implement or continued at this time:

    • N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
    • BID respiratory symptom screening on Oak and Cedar.
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of staff, when possible.
    • Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
    • Twice daily high touch surface cleaning on Oak and Cedar.
    • Increased hand hygiene and PPE audits on unit.
    • Increased resident hand hygiene.
    • Use of red dietary trays for isolated residents.
    • Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
    • No General Visiting to the OAK and CEDAR Home Areas
    • *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.

    We will continue to provide updates as we move through the outbreak.

Page last updated: 16 Sep 2025, 01:56 PM