The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, persons of importance, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Important Notice: Resident and Family Portal Retirement
Dear Residents and Families,
We would like to inform you that the Resident and Family Portal will be retiring effective August 31, 2026.
As part of our ongoing efforts to enhance communication and engagement, we have transitioned to using the Engage+ Health Bulletin Board by Evoke Health as our primary platform for sharing updates, announcements, events, and important information.
If you are a current family member and have not yet registered for Engage+, we encourage you to sign up before August 31, 2026, to ensure continued access to important communications and updates from The Pines.
Should you require assistance with registering for Engage+, please contact the home and a member of our team will be happy to help.
Thank you for your continued support and partnership as we make this transition.
The Pines Long-Term Care Home
VISITOR STATUS BY HOME AREA
Birch – General visitors are welcome at this time. There are currently no active outbreaks.
Spruce – General visitors are welcome at this time. There are currently no active outbreaks.
Oak – General visitors are welcome at this time. There are currently no active outbreaks.
Cedar – General visitors are welcome at this time. There are currently no active outbreaks.
Maple – General visitors are welcome at this time. There are currently no active outbreaks.
Welcome to our information and sharing portal for The Pines Residents, their Family members, persons of importance, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Important Notice: Resident and Family Portal Retirement
Dear Residents and Families,
We would like to inform you that the Resident and Family Portal will be retiring effective August 31, 2026.
As part of our ongoing efforts to enhance communication and engagement, we have transitioned to using the Engage+ Health Bulletin Board by Evoke Health as our primary platform for sharing updates, announcements, events, and important information.
If you are a current family member and have not yet registered for Engage+, we encourage you to sign up before August 31, 2026, to ensure continued access to important communications and updates from The Pines.
Should you require assistance with registering for Engage+, please contact the home and a member of our team will be happy to help.
Thank you for your continued support and partnership as we make this transition.
The Pines Long-Term Care Home
VISITOR STATUS BY HOME AREA
Birch – General visitors are welcome at this time. There are currently no active outbreaks.
Spruce – General visitors are welcome at this time. There are currently no active outbreaks.
Oak – General visitors are welcome at this time. There are currently no active outbreaks.
Cedar – General visitors are welcome at this time. There are currently no active outbreaks.
Maple – General visitors are welcome at this time. There are currently no active outbreaks.
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See the Signs, Say the Word, Delirium
Share See the Signs, Say the Word, Delirium on Facebook Share See the Signs, Say the Word, Delirium on X (formerly Twitter) Share See the Signs, Say the Word, Delirium on Linkedin Email See the Signs, Say the Word, Delirium link
Delirium is a sudden change in the way a person thinks, behaves, or understands what’s going on around them. Someone with delirium may seem confused, see or hear things that aren’t there, or become unusually quiet, withdrawn, or sleepy. Others may feel anxious, restless, agitated, or even angry.
Delirium is often caused by physical problems in the body, such as dehydration, infection, or recovery after surgery. People who have had delirium are more likely to have it again. Delirium is a medical emergency, but it is sometimes mistaken for another condition, such as dementia, and can be missed.
The good news is that harm from delirium can often be prevented when it’s recognized early. Friends and family are usually the first to notice these changes, so please speak up if something doesn’t seem right – See the Signs, Say the Word: Delirium. By working together, we can make sure delirium is recognized and treated quickly.
Join North Simcoe Muskoka Specialized Geriatric Services as we take action together for World Delirium Awareness Day for a public education session, intended for older adults, care partners, and the public. Wednesday March 11, 2026 at 10 am. The webinar will be archived for later viewing.
Register here: https://waypointcentre-ca.zoom.us/webinar/register/WN_h2ZIKK55SCS_UMhzxX0WxQ
You can learn more about delirium here: https://www.hqontario.ca/Portals/0/documents/evidence/quality-standards/qs-delirium-patient-guide-en.pdf

Delirium is a sudden change in the way a person thinks, behaves, or understands what’s going on around them. Someone with delirium may seem confused, see or hear things that aren’t there, or become unusually quiet, withdrawn, or sleepy. Others may feel anxious, restless, agitated, or even angry.
Delirium is often caused by physical problems in the body, such as dehydration, infection, or recovery after surgery. People who have had delirium are more likely to have it again. Delirium is a medical emergency, but it is sometimes mistaken for another condition, such as dementia, and can be missed.
The good news is that harm from delirium can often be prevented when it’s recognized early. Friends and family are usually the first to notice these changes, so please speak up if something doesn’t seem right – See the Signs, Say the Word: Delirium. By working together, we can make sure delirium is recognized and treated quickly.
Join North Simcoe Muskoka Specialized Geriatric Services as we take action together for World Delirium Awareness Day for a public education session, intended for older adults, care partners, and the public. Wednesday March 11, 2026 at 10 am. The webinar will be archived for later viewing.
Register here: https://waypointcentre-ca.zoom.us/webinar/register/WN_h2ZIKK55SCS_UMhzxX0WxQ
You can learn more about delirium here: https://www.hqontario.ca/Portals/0/documents/evidence/quality-standards/qs-delirium-patient-guide-en.pdf
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Celebrating Social Work Week
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Help us celebrate our incredible Social Worker, Andrea Groomes, next week!
Andrea is a highly valued member of our leadership team and an essential part of our home. She is supportive, caring, and kind—and truly the glue that helps keep our residents, teams, and families connected and supported.
Please take a moment next week to stop by and thank Andrea for all she does. Her dedication makes a meaningful difference every day.
Help us celebrate our incredible Social Worker, Andrea Groomes, next week!
Andrea is a highly valued member of our leadership team and an essential part of our home. She is supportive, caring, and kind—and truly the glue that helps keep our residents, teams, and families connected and supported.
Please take a moment next week to stop by and thank Andrea for all she does. Her dedication makes a meaningful difference every day.
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February 26, 2026- Respiratory Outbreak Update
Share February 26, 2026- Respiratory Outbreak Update on Facebook Share February 26, 2026- Respiratory Outbreak Update on X (formerly Twitter) Share February 26, 2026- Respiratory Outbreak Update on Linkedin Email February 26, 2026- Respiratory Outbreak Update linkIn collaboration with Public Health, the Whole Home has now been placed in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.
Home Area Current Cases Resolved Cases Total Cases Spruce 9 10 19 Birch 3 2 5 Cedar 1 1 2 Oak 0 5 5 Maple 0 0 0 If you have any questions about these precautions during your visit, please speak with the nursing staff.
The following infection control measures are to be implemented and followed:
- Masks are now required throughout the entire home
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- No General Visitors to the Home at this time
- Essential Caregivers two (2) at a time for visiting only
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- Immediate isolation of any residents with new symptom onset
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal
Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752
In collaboration with Public Health, the Whole Home has now been placed in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.
Home Area Current Cases Resolved Cases Total Cases Spruce 9 10 19 Birch 3 2 5 Cedar 1 1 2 Oak 0 5 5 Maple 0 0 0 If you have any questions about these precautions during your visit, please speak with the nursing staff.
The following infection control measures are to be implemented and followed:
- Masks are now required throughout the entire home
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- No General Visitors to the Home at this time
- Essential Caregivers two (2) at a time for visiting only
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- Immediate isolation of any residents with new symptom onset
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal
Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752
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February 25, 2026 - Respiratory Outbreak Updates
Share February 25, 2026 - Respiratory Outbreak Updates on Facebook Share February 25, 2026 - Respiratory Outbreak Updates on X (formerly Twitter) Share February 25, 2026 - Respiratory Outbreak Updates on Linkedin Email February 25, 2026 - Respiratory Outbreak Updates linkIn collaboration with Public Health, the Whole Home has now been placed in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.
Home Area Current Cases Resolved Cases Total Cases Spruce 9 10 19 Birch 5 0 5 Cedar 1 1 2 Oak 0 5 5 Maple 0 0 0 If you have any questions about these precautions during your visit, please speak with the nursing staff.
The following infection control measures are to be implemented and followed:
- Masks are now required throughout the entire home
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- No General Visitors to the Home at this time
- Essential Caregivers two (2) at a time for visiting only
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- Immediate isolation of any residents with new symptom onset
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal
Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752
In collaboration with Public Health, the Whole Home has now been placed in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.
Home Area Current Cases Resolved Cases Total Cases Spruce 9 10 19 Birch 5 0 5 Cedar 1 1 2 Oak 0 5 5 Maple 0 0 0 If you have any questions about these precautions during your visit, please speak with the nursing staff.
The following infection control measures are to be implemented and followed:
- Masks are now required throughout the entire home
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- No General Visitors to the Home at this time
- Essential Caregivers two (2) at a time for visiting only
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- Immediate isolation of any residents with new symptom onset
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal
Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752
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February 24, 2026- Respiratory Outbreak Update
Share February 24, 2026- Respiratory Outbreak Update on Facebook Share February 24, 2026- Respiratory Outbreak Update on X (formerly Twitter) Share February 24, 2026- Respiratory Outbreak Update on Linkedin Email February 24, 2026- Respiratory Outbreak Update linkIn collaboration with Public Health, the Whole Home has now been placed in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.
Home Area Current Cases Resolved Cases Total Cases Spruce 12 7 19 Birch 5 0 5 Cedar 1 1 2 Oak 0 5 5 Maple 0 0 0 If you have any questions about these precautions during your visit, please speak with the nursing staff.
The following infection control measures are to be implemented and followed:
- Masks are now required throughout the entire home
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- No General Visitors to the Home at this time
- Essential Caregivers two (2) at a time for visiting only
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- Immediate isolation of any residents with new symptom onset
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal
Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752
In collaboration with Public Health, the Whole Home has now been placed in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.
Home Area Current Cases Resolved Cases Total Cases Spruce 12 7 19 Birch 5 0 5 Cedar 1 1 2 Oak 0 5 5 Maple 0 0 0 If you have any questions about these precautions during your visit, please speak with the nursing staff.
The following infection control measures are to be implemented and followed:
- Masks are now required throughout the entire home
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- No General Visitors to the Home at this time
- Essential Caregivers two (2) at a time for visiting only
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- Immediate isolation of any residents with new symptom onset
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal
Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752
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February 23, 2026- Respiratory Outbreak Update
Share February 23, 2026- Respiratory Outbreak Update on Facebook Share February 23, 2026- Respiratory Outbreak Update on X (formerly Twitter) Share February 23, 2026- Respiratory Outbreak Update on Linkedin Email February 23, 2026- Respiratory Outbreak Update linkIn collaboration with Public Health, the Whole Home has now been placed in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.
Home Area Current Cases Resolved Cases Total Cases Spruce 13 6 19 Birch 5 0 5 Cedar 2 0 2 Oak 0 5 5 Maple 0 0 0 If you have any questions about these precautions during your visit, please speak with the nursing staff.
The following infection control measures are to be implemented and followed:
- Masks are now required throughout the entire home
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- No General Visitors to the Home at this time
- Essential Caregivers two (2) at a time for visiting only
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- Immediate isolation of any residents with new symptom onset
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal
Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752
In collaboration with Public Health, the Whole Home has now been placed in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.
Home Area Current Cases Resolved Cases Total Cases Spruce 13 6 19 Birch 5 0 5 Cedar 2 0 2 Oak 0 5 5 Maple 0 0 0 If you have any questions about these precautions during your visit, please speak with the nursing staff.
The following infection control measures are to be implemented and followed:
- Masks are now required throughout the entire home
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- No General Visitors to the Home at this time
- Essential Caregivers two (2) at a time for visiting only
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- Immediate isolation of any residents with new symptom onset
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal
Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752
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February 22, 2026- Respiratory Outbreak Update
Share February 22, 2026- Respiratory Outbreak Update on Facebook Share February 22, 2026- Respiratory Outbreak Update on X (formerly Twitter) Share February 22, 2026- Respiratory Outbreak Update on Linkedin Email February 22, 2026- Respiratory Outbreak Update linkIn collaboration with Public Health, the Whole Home has now been placed in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.
Home Area Current Cases Resolved Cases Total Cases Spruce 13 5 18 Birch 5 0 5 Cedar 2 0 2 Oak 0 5 5 Maple 0 0 0 If you have any questions about these precautions during your visit, please speak with the nursing staff.
The following infection control measures are to be implemented and followed:
- Masks are now required throughout the entire home
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- No General Visitors to the Home at this time
- Essential Caregivers two (2) at a time for visiting only
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- Immediate isolation of any residents with new symptom onset
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal
Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca (External link)or ext. 4752
In collaboration with Public Health, the Whole Home has now been placed in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.
Home Area Current Cases Resolved Cases Total Cases Spruce 13 5 18 Birch 5 0 5 Cedar 2 0 2 Oak 0 5 5 Maple 0 0 0 If you have any questions about these precautions during your visit, please speak with the nursing staff.
The following infection control measures are to be implemented and followed:
- Masks are now required throughout the entire home
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- No General Visitors to the Home at this time
- Essential Caregivers two (2) at a time for visiting only
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- Immediate isolation of any residents with new symptom onset
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal
Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca (External link)or ext. 4752
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February 21, 2026- Whole Home Respiratory Outbreak Declared
Share February 21, 2026- Whole Home Respiratory Outbreak Declared on Facebook Share February 21, 2026- Whole Home Respiratory Outbreak Declared on X (formerly Twitter) Share February 21, 2026- Whole Home Respiratory Outbreak Declared on Linkedin Email February 21, 2026- Whole Home Respiratory Outbreak Declared linkIn collaboration with Public Health, the Whole Home has now been placed in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.
Home Area Current Cases Resolved Cases Total Cases Spruce 16 2 18 Birch 4 0 4 Cedar 2 0 2 Oak 0 5 5 Maple 0 0 0 If you have any questions about these precautions during your visit, please speak with the nursing staff.
The following infection control measures are to be implemented and followed:
- Masks are now required throughout the entire home
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- No General Visitors to the Home at this time
- Essential Caregivers two (2) at a time for visiting only
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- Immediate isolation of any residents with new symptom onset
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal
Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752
In collaboration with Public Health, the Whole Home has now been placed in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.
Home Area Current Cases Resolved Cases Total Cases Spruce 16 2 18 Birch 4 0 4 Cedar 2 0 2 Oak 0 5 5 Maple 0 0 0 If you have any questions about these precautions during your visit, please speak with the nursing staff.
The following infection control measures are to be implemented and followed:
- Masks are now required throughout the entire home
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- No General Visitors to the Home at this time
- Essential Caregivers two (2) at a time for visiting only
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- Immediate isolation of any residents with new symptom onset
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal
Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752
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February Family Council Meeting Recording
Share February Family Council Meeting Recording on Facebook Share February Family Council Meeting Recording on X (formerly Twitter) Share February Family Council Meeting Recording on Linkedin Email February Family Council Meeting Recording linkThank you to everyone who was able to join us for the February meeting. Our Life Enrichment team continues to work hard to ensure that every resident has opportunities to engage in activities that bring meaning and purpose to their day. If you weren’t able to attend, you can watch the meeting recording below.
Recording: February 2026 Family Council Meeting
Passcode: n5$95Uxu
Looking ahead to March, Jennifer Ridgley, Administrator, will be sharing the results of the Resident and Family Engagement Survey, along with an overview of the Quality Improvement Plan. We look forward to having you with us.
Thank you to everyone who was able to join us for the February meeting. Our Life Enrichment team continues to work hard to ensure that every resident has opportunities to engage in activities that bring meaning and purpose to their day. If you weren’t able to attend, you can watch the meeting recording below.
Recording: February 2026 Family Council Meeting
Passcode: n5$95Uxu
Looking ahead to March, Jennifer Ridgley, Administrator, will be sharing the results of the Resident and Family Engagement Survey, along with an overview of the Quality Improvement Plan. We look forward to having you with us.
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Enjoying a Meal with a Resident
Share Enjoying a Meal with a Resident on Facebook Share Enjoying a Meal with a Resident on X (formerly Twitter) Share Enjoying a Meal with a Resident on Linkedin Email Enjoying a Meal with a Resident linkPlease contact the Administration team at least 24 hours in advance to reserve your spot.
Meal pricing is as follows:
- Breakfast: $5.00
- Lunch: $5.00
- Dinner: $10.00
Payment can be made on the day of your visit.
We can accommodate up to three guests per resident (a table of four).
Once payment is received, the Administration team will provide you with a meal ticket, which should be given to the staff member taking your order on the day of your reservation.
Please contact the Administration team at least 24 hours in advance to reserve your spot.
Meal pricing is as follows:
- Breakfast: $5.00
- Lunch: $5.00
- Dinner: $10.00
Payment can be made on the day of your visit.
We can accommodate up to three guests per resident (a table of four).
Once payment is received, the Administration team will provide you with a meal ticket, which should be given to the staff member taking your order on the day of your reservation.
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2026
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2025
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Family Council Agenda October 15 2025.pdf (123 KB) (pdf)
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Family Council Agenda September 2025.pdf (128 KB) (pdf)
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Family Council Agenda June 18 2025.pdf (132 KB) (pdf)
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Family Council TERMS OF REFERENCE Final Copy April 2025.pdf (157 KB) (pdf)
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Family Council Agenda April 16 2025.pdf (44.3 KB) (pdf)
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19_ 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15_ 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Resident Admission Handbook (47 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
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Family Councils of Ontario LTC Navigation Guide (5.28 MB) (pdf)
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Visiting Tips for Persons of Importance (112 KB) (pdf)
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Stepping In- What you May need to know- Helpful tool for SDM-POA (229 KB) (pdf)
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Risk factors for dementia — 2024 update - Lancet Study.jpg (514 KB) (jpg)
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -