The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.


VISITOR STATUS BY HOME AREA

CEDAR - No Visitor restrictions currently. General Visitors are allowed.

MAPLE - No Visitor restrictions currently. General Visitors are allowed.

OAK No Visitor restrictions currently. General Visitors are allowed.

BIRCH - No Visitor restrictions currently. General Visitors are allowed.

SPRUCE - No Visitor restrictions currently. General Visitors are allowed.


Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.


VISITOR STATUS BY HOME AREA

CEDAR - No Visitor restrictions currently. General Visitors are allowed.

MAPLE - No Visitor restrictions currently. General Visitors are allowed.

OAK No Visitor restrictions currently. General Visitors are allowed.

BIRCH - No Visitor restrictions currently. General Visitors are allowed.

SPRUCE - No Visitor restrictions currently. General Visitors are allowed.


  • Outbreak Update- October 23, 2023

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    Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has five (5) resident isolated and Cedar has two (2) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.

    We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.

    The following infection control measures to be implement or continued at this time:

    • N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
    • BID respiratory symptom screening on Oak and Cedar.
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of staff, when possible.
    • Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
    • Twice daily high touch surface cleaning on Oak and Cedar.
    • Increased hand hygiene and PPE audits on unit.
    • Increased resident hand hygiene.
    • Use of red dietary trays for isolated residents.
    • Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
    • No General Visiting to the OAK and CEDAR Home Areas
    • *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.

    We will continue to provide updates as we move through the outbreak.

  • Outbreak Update- October 22, 2023

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    Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has seven (7) resident isolated and Cedar has two (2) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.

    We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.

    The following infection control measures to be implement or continued at this time:

    • N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
    • BID respiratory symptom screening on Oak and Cedar.
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of staff, when possible.
    • Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
    • Twice daily high touch surface cleaning on Oak and Cedar.
    • Increased hand hygiene and PPE audits on unit.
    • Increased resident hand hygiene.
    • Use of red dietary trays for isolated residents.
    • Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
    • No General Visiting to the OAK and CEDAR Home Areas
    • *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.

    We will continue to provide updates as we move through the outbreak.

  • Outbreak Update- October 21, 2023

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    Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has nine (9) resident isolated and Cedar has four (4) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.

    We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.

    The following infection control measures to be implement or continued at this time:

    • N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
    • BID respiratory symptom screening on Oak and Cedar.
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of staff, when possible.
    • Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
    • Twice daily high touch surface cleaning on Oak and Cedar.
    • Increased hand hygiene and PPE audits on unit.
    • Increased resident hand hygiene.
    • Use of red dietary trays for isolated residents.
    • Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
    • No General Visiting to the OAK and CEDAR Home Areas
    • *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.

    We will continue to provide updates as we move through the outbreak.

  • October Family Council Meeting Recording

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    Thank you to those that were able to attend the meeting. Below is a copy of the recording and the September minutes that were approved at the meeting.

    October Family Council Meeting Recording

    Passcode: 9?wdZx.e


    2023 09 20 Family Council Minutes

    Social Work at the Pines- Presented at Family Council September 20, 2023

    Administrator September 2023 Family Update

  • Outbreak Update- October 20, 2023

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    Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has eleven (11) resident isolated and Cedar has five (5) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.

    We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.

    The following infection control measures to be implement or continued at this time:

    • N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
    • BID respiratory symptom screening on Oak and Cedar.
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of staff, when possible.
    • Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
    • Twice daily high touch surface cleaning on Oak and Cedar.
    • Increased hand hygiene and PPE audits on unit.
    • Increased resident hand hygiene.
    • Use of red dietary trays for isolated residents.
    • Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
    • No General Visiting to the OAK and CEDAR Home Areas
    • *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.

    We will continue to provide updates as we move through the outbreak.

  • Outbreak Update- October 19, 2023

    Share Outbreak Update- October 19, 2023 on Facebook Share Outbreak Update- October 19, 2023 on Twitter Share Outbreak Update- October 19, 2023 on Linkedin Email Outbreak Update- October 19, 2023 link

    Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has nine (9) resident isolated and Cedar has six (6) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.

    We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.

    The following infection control measures to be implement or continued at this time:

    • N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
    • BID respiratory symptom screening on Oak and Cedar.
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of staff, when possible.
    • Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
    • Twice daily high touch surface cleaning on Oak and Cedar.
    • Increased hand hygiene and PPE audits on unit.
    • Increased resident hand hygiene.
    • Use of red dietary trays for isolated residents.
    • Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
    • No General Visiting to the OAK and CEDAR Home Areas
    • *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.

    We will continue to provide updates as we move through the outbreak.

  • Ministry of Long-Term Care: October 18, 2023 — Respiratory Illness Preparedness Webinars for Residents and Families (English and French)

    Share Ministry of Long-Term Care: October 18, 2023 — Respiratory Illness Preparedness Webinars for Residents and Families (English and French) on Facebook Share Ministry of Long-Term Care: October 18, 2023 — Respiratory Illness Preparedness Webinars for Residents and Families (English and French) on Twitter Share Ministry of Long-Term Care: October 18, 2023 — Respiratory Illness Preparedness Webinars for Residents and Families (English and French) on Linkedin Email Ministry of Long-Term Care: October 18, 2023 — Respiratory Illness Preparedness Webinars for Residents and Families (English and French) link

    The Ministry is partnering with the Ontario Association of Residents’ Councils (OARC) and Family Councils Ontario to host information sessions for residents and families about respiratory illness preparedness. Following a brief presentation, participants will have an opportunity to have their questions answered during an interactive Question and Answer session. Licensees are encouraged to share the following opportunities with residents, caregivers and families (including Residents’ and Family Councils) and support their participation:

    Information Session for Caregivers and Families (English) — hosted by Family Councils Ontario

    Date: October 26, 2023
    Time: 1:30pm EST
    Pre-Register here:
    https://us06web.zoom.us/webinar/register/WN_NW4QUKXDRxSQlMJjYm4Z-g#/registration

  • Outbreak Update- October 18, 2023

    Share Outbreak Update- October 18, 2023 on Facebook Share Outbreak Update- October 18, 2023 on Twitter Share Outbreak Update- October 18, 2023 on Linkedin Email Outbreak Update- October 18, 2023 link

    Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has nine (9) resident isolated and Cedar has six (6) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.

    We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.

    The following infection control measures to be implement or continued at this time:

    • N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
    • BID respiratory symptom screening on Oak and Cedar.
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of staff, when possible.
    • Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
    • Twice daily high touch surface cleaning on Oak and Cedar.
    • Increased hand hygiene and PPE audits on unit.
    • Increased resident hand hygiene.
    • Use of red dietary trays for isolated residents.
    • Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
    • No General Visiting to the OAK and CEDAR Home Areas
    • *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.

    We will continue to provide updates as we move through the outbreak.

  • Outbreak Update October 17, 2023

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    Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has nine (9) resident isolated and Cedar has five (5) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.

    We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.

    The following infection control measures to be implement or continued at this time:

    • N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
    • BID respiratory symptom screening on Oak and Cedar.
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of staff, when possible.
    • Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
    • Twice daily high touch surface cleaning on Oak and Cedar.
    • Increased hand hygiene and PPE audits on unit.
    • Increased resident hand hygiene.
    • Use of red dietary trays for isolated residents.
    • Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
    • No General Visiting to the OAK and CEDAR Home Areas
    • *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.

    We will continue to provide updates as we move through the outbreak.

  • Outbreak Update & Heightened Surveillance Declared Over- October 16, 2023

    Share Outbreak Update & Heightened Surveillance Declared Over- October 16, 2023 on Facebook Share Outbreak Update & Heightened Surveillance Declared Over- October 16, 2023 on Twitter Share Outbreak Update & Heightened Surveillance Declared Over- October 16, 2023 on Linkedin Email Outbreak Update & Heightened Surveillance Declared Over- October 16, 2023 link

    Birch Heightened Surveillance declared over in collaboration with Public Health on October 16, 2023.

    Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has eleven (11) resident cases and Cedar has five (5) resident cases. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.

    We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.

    The following infection control measures to be implement or continued at this time:

    • N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
    • BID respiratory symptom screening on Oak and Cedar.
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of staff, when possible.
    • Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
    • Twice daily high touch surface cleaning on Oak and Cedar.
    • Increased hand hygiene and PPE audits on unit.
    • Increased resident hand hygiene.
    • Use of red dietary trays for isolated residents.
    • Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
    • No General Visiting to the OAK and CEDAR Home Areas
    • *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.

    We will continue to provide updates as we move through the outbreak.

Page last updated: 17 May 2024, 01:31 PM