The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

  • November 29, 2024- Spruce Outbreak Update

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    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the Spruce Home Area remains in a Respiratory outbreak. Residents with symptoms such as cough, nasal congestion, runny nose, and/or sore throat. One (1) resident has tested positive for COVID.

    Home Area Active Cases Resolved Cases Total Cases

    Spruce 3 7 10

    Family members of those residents affected have been notified.

    The following infection control measures are to be implemented:

    • Surgical Masks to be worn in the Spruce Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Spruce Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching
    • No General Visitors at this time. Only two (2) essential caregivers at a time.

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions, don't hesitate to get in touch with the nurse in charge or Stephanie Albert, IPAC Lead- stephanie.albert@muskoka.on.ca

  • Gifts Over the Holidays

    Share Gifts Over the Holidays on Facebook Share Gifts Over the Holidays on Twitter Share Gifts Over the Holidays on Linkedin Email Gifts Over the Holidays link
    CLOSED: This discussion has concluded.

    It's the time of year when you might want to say thank you to the caregivers who provide quality care to your loved ones each day.

    But, please remember that personal gifts are not allowed within the home. If you would like to provide something to say thank you, please ensure that it is for the entire team in the home area where your loved one lives.

    If you have any questions regarding this, please get in touch with Jennifer Ridgley, Administrator. jennifer.ridgley@muskoka.on.ca

  • November 28, 2024- Spruce Outbreak Update

    Share November 28, 2024- Spruce Outbreak Update on Facebook Share November 28, 2024- Spruce Outbreak Update on Twitter Share November 28, 2024- Spruce Outbreak Update on Linkedin Email November 28, 2024- Spruce Outbreak Update link
    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the Spruce Home Area remains in a Respiratory outbreak. Ten (10) residents have symptoms such as cough, nasal congestion, runny nose, and/or sore throat. One (1) resident has tested positive for COVID. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented:

    • Surgical Masks to be worn in the Spruce Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Spruce Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching
    • No General Visitors at this time. Only two (2) essential caregivers at a time.

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions, don't hesitate to get in touch with the nurse in charge.

  • November 27, 2024- Spruce Outbreak Update

    Share November 27, 2024- Spruce Outbreak Update on Facebook Share November 27, 2024- Spruce Outbreak Update on Twitter Share November 27, 2024- Spruce Outbreak Update on Linkedin Email November 27, 2024- Spruce Outbreak Update link
    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the Spruce Home Area remains in a Respiratory outbreak. Ten (10) residents have symptoms such as cough, nasal congestion, runny nose, and/or sore throat. One (1) resident has tested positive for COVID. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented:

    • Surgical Masks to be worn in the Spruce Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Spruce Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching
    • No General Visitors at this time. Only two (2) essential caregivers at a time.

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions, don't hesitate to get in touch with the nurse in charge.

  • November 26, 2024- Spruce Outbreak Update

    Share November 26, 2024- Spruce Outbreak Update on Facebook Share November 26, 2024- Spruce Outbreak Update on Twitter Share November 26, 2024- Spruce Outbreak Update on Linkedin Email November 26, 2024- Spruce Outbreak Update link
    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the Spruce Home Area remains in a Respiratory outbreak. Ten (10) residents have symptoms such as cough, nasal congestion, runny nose, and/or sore throat. One (1) resident has tested positive for COVID. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented:

    • Surgical Masks to be worn in the Spruce Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Spruce Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching
    • No General Visitors at this time. Only two (2) essential caregivers at a time.

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions, don't hesitate to get in touch with the nurse in charge.

  • November 25, 2024- Spruce Outbreak Update

    Share November 25, 2024- Spruce Outbreak Update on Facebook Share November 25, 2024- Spruce Outbreak Update on Twitter Share November 25, 2024- Spruce Outbreak Update on Linkedin Email November 25, 2024- Spruce Outbreak Update link
    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the Spruce Home Area remains in a Respiratory outbreak. Ten (10) residents have symptoms such as cough, nasal congestion, runny nose, and/or sore throat. One (1) resident has tested positive for COVID. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented:

    • Surgical Masks to be worn in the Spruce Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Spruce Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching
    • No General Visitors at this time. Only two (2) essential caregivers at a time.

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions, don't hesitate to get in touch with the nurse in charge.

  • November 24, 2024- Spruce Outbreak Update

    Share November 24, 2024- Spruce Outbreak Update on Facebook Share November 24, 2024- Spruce Outbreak Update on Twitter Share November 24, 2024- Spruce Outbreak Update on Linkedin Email November 24, 2024- Spruce Outbreak Update link
    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the spruce Home Areareamins is experiencing a Respiratory outbreak. Six (6) residents have symptoms such as cough, nasal congestion, runny nose, and/or sore throat. One (1) resident has tested positive for COVID. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented:

    • Surgical Masks to be worn in the Spruce Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Spruce Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching
    • No General Visitors at this time. Only two (2) essential caregivers at a time.

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions, don't hesitate to get in touch with the nurse in charge.


  • November 23, 2024- Respiratory Outbreak Declared Spruce Home Area

    Share November 23, 2024- Respiratory Outbreak Declared Spruce Home Area on Facebook Share November 23, 2024- Respiratory Outbreak Declared Spruce Home Area on Twitter Share November 23, 2024- Respiratory Outbreak Declared Spruce Home Area on Linkedin Email November 23, 2024- Respiratory Outbreak Declared Spruce Home Area link
    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the spruce Home Area has declared a Respiratory outbreak with five (5) residents with symptoms such as cough, nasal congestion, runny nose, and/or sore throat. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented:

    • Surgical Masks to be worn in the Spruce Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Spruce Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching
    • No General Visitors at this time. Only two (2) essential caregivers at a time.

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions, please reach out to the nurse in charge.

  • November 22, 2024- Spruce Enhanced Surveillance Update

    Share November 22, 2024- Spruce Enhanced Surveillance Update on Facebook Share November 22, 2024- Spruce Enhanced Surveillance Update on Twitter Share November 22, 2024- Spruce Enhanced Surveillance Update on Linkedin Email November 22, 2024- Spruce Enhanced Surveillance Update link
    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the Spruce Home Area remains on enhanced surveillance with three (3) residents with symptoms such as cough, runny nose, nasal congestion, and/or hoarse voice. There are no new cases in the past 24 hours. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented:

    • Surgical Masks to be worn in the Spruce Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Spruce Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching
    • No impact on Visiting at this time; General Visitors are welcome

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please reach out to Stephanie Albert, IPAC Lead, ext. 4752 or stephanie.albert@muskoka.on.ca

  • November 21, 2024- Enhanced Surveillance Spruce Home Area

    Share November 21, 2024- Enhanced Surveillance Spruce Home Area on Facebook Share November 21, 2024- Enhanced Surveillance Spruce Home Area on Twitter Share November 21, 2024- Enhanced Surveillance Spruce Home Area on Linkedin Email November 21, 2024- Enhanced Surveillance Spruce Home Area link
    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the Spruce Home Area remains on enhanced surveillance with three (3) residents with symptoms such as cough, runny nose, nasal congestion, and/or hoarse voice. There are no new cases in the past 24 hours. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented:

    • Surgical Masks to be worn in the Spruce Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Spruce Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching
    • No impact on Visiting at this time; General Visitors are welcome

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please reach out to Stephanie Albert, IPAC Lead, ext. 4752 or stephanie.albert@muskoka.on.ca

Page last updated: 25 Apr 2025, 01:39 PM