The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

  • Family Council Meeting March 19, 2025

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    Are you looking for more information about the Pines or the different departments? If you are, the Family Council Meeting is the right place for you! This month we will be hearing from members of the responsive behaviours committee. Attend to find out what are responsive behaviours and what our team is doing to support residents, family members, and staff related to responsive behaviours.

    When: Wednesday, March 19, 2025 at 6:30 pm

    Where: Virtual using the link below

    https://us02web.zoom.us/j/82942296115?pwd=Rks4eDY3UVFSM1ZTeXFYOXAvTDhhZz09

    Meeting ID: 829 4229 6115

    Passcode: 656014

    If you have questions and want to learn more about Family Council. Please reach out to Christina Rochette, Activities Manager, and Family Council Liasion to connect you with a member of the Family Council.

  • Outbreak Update - March 18, 2025

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    In collaboration with Public Health, the Cedar and Oak Home Areas are in Respiratory Outbreak. We currently have (8) active residents on Cedar and (11) on Oak. Family members of those residents affected have been contacted.

    Infection Control Guidelines for the Cedar and Oak Home Areas

    Please follow these steps to help keep everyone safe:

    Wear Surgical Masks

    • Everyone must wear a surgical mask in the Cedar and Oak Home Areas at all times.

    Wash your hands thoroughly

    • Before touching a resident.
    • After touching a resident or their surroundings.

    Help Residents Clean Their Hands

    • Make sure residents clean their hands before every meal and regularly throughout the day.

    Use Personal Protective Equipment (PPE) Correctly

    • Put on PPE (like gloves, gowns, and masks) before entering an isolated resident’s room.
    • Take off all PPE before leaving the room to avoid spreading germs.

    Keep Residents in the Affected Home Area

    • Residents should stay in the Cedar and Oak Home Areas for now to reduce the risk of spreading illness.

    If Residents Want to Leave the Area

    • If a resident insists on leaving, help them wear a mask or visor to protect others. Encourage outdoor visits instead of indoor ones when possible.

    No General Visitors currently on Cedar or Oak. Only two (2) essential caregivers at a time.

    By following these steps, we can work together to keep our residents, staff, and visitors safe!

    If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

  • Respiratory Outbreak Declared on Cedar and Oak Home Areas, March 17, 2025

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    In collaboration with Public Health, the Cedar and Oak Home Areas have been declared in a Respiratory Outbreak. On Oak, we currently have seven (7) active residents with symptoms such as cough, sore throat and congestion. On Cedar, we currently have three (3) active residents insolation. Family members of those residents affected have been contacted.

    Infection Control Guidelines for the Cedar and Oak Home Areas

    Please follow these steps to help keep everyone safe:

    Wear Surgical Masks

    • Everyone must wear a surgical mask in the Cedar and Oak Home Areas at all times.

    Wash your hands thoroughly

    • Before touching a resident.
    • After touching a resident or their surroundings.

    Help Residents Clean Their Hands

    • Make sure residents clean their hands before every meal and regularly throughout the day.

    Use Personal Protective Equipment (PPE) Correctly

    • Put on PPE (like gloves, gowns, and masks) before entering an isolated resident’s room.
    • Take off all PPE before leaving the room to avoid spreading germs.

    Keep Residents in the Affected Home Area

    • Residents should stay in the Cedar and Oak Home Areas for now to reduce the risk of spreading illness.

    If Residents Want to Leave the Area

    • If a resident insists on leaving, help them wear a mask or visor to protect others. Encourage outdoor visits instead of indoor ones when possible.

    No General Visitors currently on Cedar or Oak. Only two (2) essential caregivers at a time.

    By following these steps, we can work together to keep our residents, staff, and visitors safe!

    If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

  • Oak Respiratory Outbreak Declared Over - March 10, 2025

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    In collaboration with Public Health, the Oak Home Area Respiratory Outbreak has been declared over.

    If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

    Please ensure that you screen yourself before your visit, and if you feel unwell, please postpone your visit. Please also ensure you are diligent with hand hygiene when in the home.

    Thank you for your patience as we worked through the outbreak.

  • Outbreak Update - March 7 to 9, 2025

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    The Oak home area remains in a respiratory outbreak, with symptoms such as runny nose, cough, congestion, and or sore throat. Family members of those affected have been notified.

    The next outbreak update will be provided on Monday, March 10, 2025.

    Current Outbreak Details

    Home Area Type Active Cases Resolved Cases Total Cases
    Oak Respiratory 2 10 12


    Infection Control Guidelines for the Oak Home Area

    Please follow these steps to help keep everyone safe:

    Wear Surgical Masks

    • Everyone must wear a surgical mask in the Oak Home Area at all times.

    Wash your hands thoroughly

    • Before touching a resident.
    • After touching a resident or their surroundings.

    Help Residents Clean Their Hands

    • Make sure residents clean their hands before every meal and regularly throughout the day.

    Use Personal Protective Equipment (PPE) Correctly

    • Put on PPE (like gloves, gowns, and masks) before entering an isolated resident’s room.
    • Take off all PPE before leaving the room to avoid spreading germs.

    Keep Residents in the Affected Home Area

    • Residents should stay in the Oak Home Area for now to reduce the risk of spreading illness.

    If Residents Want to Leave the Area

    • If a resident insists on leaving, help them wear a mask or visor to protect others. Encourage outdoor visits instead of indoor ones when possible.

    By following these steps, we can work together to keep our residents, staff, and visitors safe!

    If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

  • Outbreak Update - March 6, 2025

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    The Oak home area remains in a respiratory outbreak, with symptoms such as runny nose, cough, congestion, and or sore throat. Family members of those affected have been notified.

    Current Outbreak Details

    Home Area Type Active Cases Resolved Cases Total Cases
    Oak Respiratory 2 10 12


    Infection Control Guidelines for the Oak Home Area

    Please follow these steps to help keep everyone safe:

    Wear Surgical Masks

    • Everyone must wear a surgical mask in the Oak Home Area at all times.

    Wash your hands thoroughly

    • Before touching a resident.
    • After touching a resident or their surroundings.

    Help Residents Clean Their Hands

    • Make sure residents clean their hands before every meal and regularly throughout the day.

    Use Personal Protective Equipment (PPE) Correctly

    • Put on PPE (like gloves, gowns, and masks) before entering an isolated resident’s room.
    • Take off all PPE before leaving the room to avoid spreading germs.

    Keep Residents in the Affected Home Area

    • Residents should stay in the Oak Home Area for now to reduce the risk of spreading illness.

    If Residents Want to Leave the Area

    • If a resident insists on leaving, help them wear a mask or visor to protect others. Encourage outdoor visits instead of indoor ones when possible.

    By following these steps, we can work together to keep our residents, staff, and visitors safe!

    If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

  • Outbreak Update - March 5, 2025

    Share Outbreak Update - March 5, 2025 on Facebook Share Outbreak Update - March 5, 2025 on Twitter Share Outbreak Update - March 5, 2025 on Linkedin Email Outbreak Update - March 5, 2025 link

    The Oak home area remains in a respiratory outbreak, with symptoms such as runny nose, cough, congestion, and or sore throat. Family members of those affected have been notified.

    Current Outbreak Details

    Home Area Type Active Cases Resolved Cases Total Cases
    Oak Respiratory 2 10 12


    Infection Control Guidelines for the Oak Home Area

    Please follow these steps to help keep everyone safe:

    Wear Surgical Masks

    • Everyone must wear a surgical mask in the Oak Home Area at all times.

    Wash your hands thoroughly

    • Before touching a resident.
    • After touching a resident or their surroundings.

    Help Residents Clean Their Hands

    • Make sure residents clean their hands before every meal and regularly throughout the day.

    Use Personal Protective Equipment (PPE) Correctly

    • Put on PPE (like gloves, gowns, and masks) before entering an isolated resident’s room.
    • Take off all PPE before leaving the room to avoid spreading germs.

    Keep Residents in the Affected Home Area

    • Residents should stay in the Oak Home Area for now to reduce the risk of spreading illness.

    If Residents Want to Leave the Area

    • If a resident insists on leaving, help them wear a mask or visor to protect others. Encourage outdoor visits instead of indoor ones when possible.

    By following these steps, we can work together to keep our residents, staff, and visitors safe!

    If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

  • Outbreak Update - March 4, 2025

    Share Outbreak Update - March 4, 2025 on Facebook Share Outbreak Update - March 4, 2025 on Twitter Share Outbreak Update - March 4, 2025 on Linkedin Email Outbreak Update - March 4, 2025 link

    The Oak home area remains in a respiratory outbreak, with symptoms such as runny nose, cough, congestion, and or sore throat. Family members of those affected have been notified.

    Current Outbreak Details

    Home Area Type Active Cases Resolved Cases Total Cases
    Oak Respiratory 2 10 12


    Infection Control Guidelines for the Oak Home Area

    Please follow these steps to help keep everyone safe:

    Wear Surgical Masks

    • Everyone must wear a surgical mask in the Oak Home Area at all times.

    Wash your hands thoroughly

    • Before touching a resident.
    • After touching a resident or their surroundings.

    Help Residents Clean Their Hands

    • Make sure residents clean their hands before every meal and regularly throughout the day.

    Use Personal Protective Equipment (PPE) Correctly

    • Put on PPE (like gloves, gowns, and masks) before entering an isolated resident’s room.
    • Take off all PPE before leaving the room to avoid spreading germs.

    Keep Residents in the Affected Home Area

    • Residents should stay in the Oak Home Area for now to reduce the risk of spreading illness.

    If Residents Want to Leave the Area

    • If a resident insists on leaving, help them wear a mask or visor to protect others. Encourage outdoor visits instead of indoor ones when possible.

    By following these steps, we can work together to keep our residents, staff, and visitors safe!

    If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

  • Outbreak Update - March 3, 2025

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    The Oak home area remains in a respiratory outbreak, with symptoms such as runny nose, cough, congestion, and or sore throat. Family members of those affected have been notified.

    Current Outbreak Details

    Home Area Type Active Cases Resolved Cases Total Cases
    Oak Respiratory 2 10 12


    Infection Control Guidelines for the Oak Home Area

    Please follow these steps to help keep everyone safe:

    Wear Surgical Masks

    • Everyone must wear a surgical mask in the Oak Home Area at all times.

    Wash your hands thoroughly

    • Before touching a resident.
    • After touching a resident or their surroundings.

    Help Residents Clean Their Hands

    • Make sure residents clean their hands before every meal and regularly throughout the day.

    Use Personal Protective Equipment (PPE) Correctly

    • Put on PPE (like gloves, gowns, and masks) before entering an isolated resident’s room.
    • Take off all PPE before leaving the room to avoid spreading germs.

    Keep Residents in the Affected Home Area

    • Residents should stay in the Oak Home Area for now to reduce the risk of spreading illness.

    If Residents Want to Leave the Area

    • If a resident insists on leaving, help them wear a mask or visor to protect others. Encourage outdoor visits instead of indoor ones when possible.

    By following these steps, we can work together to keep our residents, staff, and visitors safe!

    If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

  • Outbreak Update - February 28 to March 2, 2025

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    The Oak home area remains in a respiratory outbreak, with symptoms such as runny nose, cough, congestion, and or sore throat. Family members of those affected have been notified.

    The next outbreak update will be provided on Monday, March 3, 2025.

    Current Outbreak Details

    Home Area Type Active Cases Resolved Cases Total Cases
    Oak Respiratory 11 1 12


    Infection Control Guidelines for the Oak Home Area

    Please follow these steps to help keep everyone safe:

    Wear Surgical Masks

    • Everyone must wear a surgical mask in the Oak Home Area at all times.

    Wash your hands thoroughly

    • Before touching a resident.
    • After touching a resident or their surroundings.

    Help Residents Clean Their Hands

    • Make sure residents clean their hands before every meal and regularly throughout the day.

    Use Personal Protective Equipment (PPE) Correctly

    • Put on PPE (like gloves, gowns, and masks) before entering an isolated resident’s room.
    • Take off all PPE before leaving the room to avoid spreading germs.

    Keep Residents in the Affected Home Area

    • Residents should stay in the Oak Home Area for now to reduce the risk of spreading illness.

    If Residents Want to Leave the Area

    • If a resident insists on leaving, help them wear a mask or visor to protect others. Encourage outdoor visits instead of indoor ones when possible.

    By following these steps, we can work together to keep our residents, staff, and visitors safe!

    If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

Page last updated: 16 Sep 2025, 01:56 PM