The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
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Enhanced Surveillance Continues in Oak April 8, 2024
Share Enhanced Surveillance Continues in Oak April 8, 2024 on Facebook Share Enhanced Surveillance Continues in Oak April 8, 2024 on Twitter Share Enhanced Surveillance Continues in Oak April 8, 2024 on Linkedin Email Enhanced Surveillance Continues in Oak April 8, 2024 linkCLOSED: This discussion has concluded.Oak Home Area remains on Enhanced Surveillance due to one (1) resident testing positive for COVID-19 with symptoms. Family members of the affected resident have been updated. There is no impact on visiting at this time.
Infection Control Measures in place:
- Masks to be worn on Oak Home Area
- Personal Protective Equipment to be used when entering the room of any of the residents currently isolated
- Hand Hygiene is imperative at all times
- Cohorting for residents in the Oak Home Area.
- Continue to monitor for any new symptoms from residents
As we receive further updates from Public Health, we will send updates accordingly.
If you have any questions, please reach out to John (IPAC Lead) at ext. 4752
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Enhanced Surveillance Oak Home Area April 6, 2024
Share Enhanced Surveillance Oak Home Area April 6, 2024 on Facebook Share Enhanced Surveillance Oak Home Area April 6, 2024 on Twitter Share Enhanced Surveillance Oak Home Area April 6, 2024 on Linkedin Email Enhanced Surveillance Oak Home Area April 6, 2024 linkCLOSED: This discussion has concluded.Please be advised, in collaboration with Public Health our Oak Home Area has been placed on Enhanced Surveillance due to one (1) resident testing positive for COVID-19 with symptoms. Family members of the affected resident have been updated. There is no impact on visiting at this time.
Infection Control Measures in place:
- Masks to be worn on Oak Home Area
- Personal Protective Equipment to be used when entering the room of any of the residents currently isolated
- Hand Hygiene is imperative at all times
- Cohorting for residents in the Oak Home Area.
- Continue to monitor for any new symptoms from residents
As we receive further updates from Public Health, we will send updates accordingly.
If you have any questions, please reach out to John (IPAC Lead) at ext. 4752
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Solar Eclipse Information & Safety
Share Solar Eclipse Information & Safety on Facebook Share Solar Eclipse Information & Safety on Twitter Share Solar Eclipse Information & Safety on Linkedin Email Solar Eclipse Information & Safety linkCLOSED: This discussion has concluded.Preparedness for Total Solar Eclipse
To ensure the safety of long-term care home staff and residents, the Ministry of Long-Term Care would like to provide information and recommendations to prepare for the upcoming total solar eclipse.
To support these communication efforts, please see the below memo as well as a Solar Eclipse Information and Safety poster that long-term care homes may use to convey precautions residents and families may take.
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Spring is in the Air and Our Courtyards need your Help
Share Spring is in the Air and Our Courtyards need your Help on Facebook Share Spring is in the Air and Our Courtyards need your Help on Twitter Share Spring is in the Air and Our Courtyards need your Help on Linkedin Email Spring is in the Air and Our Courtyards need your Help linkCLOSED: This discussion has concluded. -
Recruiting Volunteers at The Pines
Share Recruiting Volunteers at The Pines on Facebook Share Recruiting Volunteers at The Pines on Twitter Share Recruiting Volunteers at The Pines on Linkedin Email Recruiting Volunteers at The Pines linkCLOSED: This discussion has concluded. -
Four Moments of Hand Hygiene
Share Four Moments of Hand Hygiene on Facebook Share Four Moments of Hand Hygiene on Twitter Share Four Moments of Hand Hygiene on Linkedin Email Four Moments of Hand Hygiene linkCLOSED: This discussion has concluded.As part of our continuing IPAC education program requirement, we wanted to review Four Moments of Hand Hygiene.
The four moments include:
1. Moment 1: BEFORE first touching the resident or their environment
2. Moment 2: BEFORE aseptic procedures
3. Moment 3: AFTER body fluid exposure risk
4. Moment 4: AFTER touching the resident or their environment
As part of the 4 Moments of Hand Hygiene, an assessment should be done to determine what is considered the resident environment and what is considered the health care environment.
Please review the attached documents with frequently asked questions such as what Hand Hygiene moments, when, and how to perform Hand Hygiene among other concerns.
Please reach out to our IPAC Lead, John at john.iskander@muskoka.on.ca with any questions you may have.
Public Health Frequently Asked Questions Four Moments of Hand Hygiene
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April Monthly Family Update Meeting
Share April Monthly Family Update Meeting on Facebook Share April Monthly Family Update Meeting on Twitter Share April Monthly Family Update Meeting on Linkedin Email April Monthly Family Update Meeting linkCLOSED: This discussion has concluded.Monthly Family Update Meeting
When: Wednesday, April 17, 2024, 6:30 p.m.
Where: Join Zoom Meeting Link (below), 6:30 p.m.
Please note: meetings will only be virtual moving forward
https://us02web.zoom.us/j/82942296115?pwd=Rks4eDY3UVFSM1ZTeXFYOXAvTDhhZz09
Meeting ID: 829 4229 6115
Passcode: 656014
Find your local number: https://us02web.zoom.us/u/kL9RPl8mM
Join us for the family update meeting using the link above.
We will have Steve Files to discuss Environmental Services (Laundry, Housekeeping, and Maintenance) this month.
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Episode Two of It's What We Do
Share Episode Two of It's What We Do on Facebook Share Episode Two of It's What We Do on Twitter Share Episode Two of It's What We Do on Linkedin Email Episode Two of It's What We Do linkCLOSED: This discussion has concluded.The District is thrilled to announce the launch of Episode 2 of our "It’s What We Do" campaign, highlighting the District’s role in Long Term Care, and the positive impact our staff make in the lives of residents and families at the Pines and Fairvern.
This video showcases the commitment our staff demonstrates every day of the year – even during long weekends. It serves as a powerful reminder of the District teams that work around the clock, to ensure services and support are always delivered to our communities, regardless of the day or schedule.
Where can I check it out?
- The video has been uploaded to the District’s YouTube channel at the following link: https://youtu.be/fHS1LDpiQt8
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Welcome Dr. Hammell Thank you and Farewell to Dr. Mittal
Share Welcome Dr. Hammell Thank you and Farewell to Dr. Mittal on Facebook Share Welcome Dr. Hammell Thank you and Farewell to Dr. Mittal on Twitter Share Welcome Dr. Hammell Thank you and Farewell to Dr. Mittal on Linkedin Email Welcome Dr. Hammell Thank you and Farewell to Dr. Mittal linkCLOSED: This discussion has concluded.Dr.Jennifer Hammell is a new family physician in Bracebridge who graduated medical school at the Northern Ontario School of Medicine. She completed her third-year community clerkship and residency in Bracebridge. She has a special interest in geriatric and palliative care and holds an Honours Bachelor of Health Science with a minor in Gerontology from the University of Ottawa. She is a Port Carling native and is excited to be back in Muskoka to provide care to her community. In her free time, she enjoys board games and hiking with her husband.
Dr. Hammell will be taking over for Dr. Mittal at the home starting the week of April 1st, 2024. We would like to thank Dr. Mittal for her time with us and care for the residents.
Please help us in welcoming Dr. Hammell!
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Oak Outbreak Declared Over March 27, 2024
Share Oak Outbreak Declared Over March 27, 2024 on Facebook Share Oak Outbreak Declared Over March 27, 2024 on Twitter Share Oak Outbreak Declared Over March 27, 2024 on Linkedin Email Oak Outbreak Declared Over March 27, 2024 linkCLOSED: This discussion has concluded.In collaboration with public health, the Oak Home area respiratory outbreak was declared on March 27, 2024. Thank you for being so patient as we moved through this most recent outbreak. Please ensure that you are screening yourself for symptoms before attending the home. If you are feeling unwell, please do not visit. Thank you.
Follow Project
Family Council
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2025
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Family Council Agenda June 18 2025.pdf (132 KB) (pdf)
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Family Council TERMS OF REFERENCE Final Copy April 2025.pdf (157 KB) (pdf)
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Family Council Agenda April 16 2025.pdf (44.3 KB) (pdf)
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19_ 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15_ 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
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August 05 2025
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August 11 2025
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August 13 2025
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August 23 2025
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August 24 2025
Key Staff Contacts
Staying Safe at The Pines
Menus and Activities Monthly Calendar
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Dietary Menus
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July Spruce Activity Centre.pdf (74.8 KB) (pdf)
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July Oak Activity Calendar.pdf (65.9 KB) (pdf)
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July Cedar Activity Calendar.pdf (74.5 KB) (pdf)
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July Birch Activity Calendar.pdf (73.5 KB) (pdf)
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July Maple Activity Calendar.pdf (31.4 KB) (pdf)
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June 2025 Cedar Activity Calendar.pdf (37.6 KB) (pdf)
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June 2025 Oak Activity Calendar.pdf (38.4 KB) (pdf)
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June 2025 Birch Activity Calendar.pdf (37.4 KB) (pdf)
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June 2025 Spruce Activity Calendar.pdf (38.5 KB) (pdf)
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June 2025 Maple Activity Calendar.pdf (37.6 KB) (pdf)
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
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Family Councils of Ontario LTC Navigation Guide (5.28 MB) (pdf)
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Visiting Tips for Persons of Importance (112 KB) (pdf)
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Stepping In- What you May need to know- Helpful tool for SDM-POA (229 KB) (pdf)
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Risk factors for dementia — 2024 update - Lancet Study.jpg (514 KB) (jpg)
Emergency Preparedness Plans
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The Pines Emergency Preparedness Manual 2025 (11 MB) (pdf)
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Fire plan 2024 - updated October 2024.pdf (1.35 MB) (pdf)
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Departmental Contingency Plans
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Updated November 2024- Administrative Contingency Plan (261 KB) (pdf)
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Updated November 2024- Dietary Contingency Plan (213 KB) (pdf)
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Updated November 2024- Environmental Contingency Plan (219 KB) (pdf)
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Updated November 2024 - Nursing Contingency Plan (247 KB) (pdf)
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Updated November 2024- Activities Contingency Plan (196 KB) (pdf)
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Pandemic Management Plan- 2025 (912 KB) (pdf)
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Natural Disasters and Extreme Weather Events- 2025 (1.33 MB) (pdf)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan- updated January 2025.pdf (282 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025 (2.65 MB) (pdf)
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The Pines Equity, Inclusion, & Cultural Competency Plan 2024.pdf (203 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -