The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
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Infection Control Education: Respiratory Etiquette
Share Infection Control Education: Respiratory Etiquette on Facebook Share Infection Control Education: Respiratory Etiquette on Twitter Share Infection Control Education: Respiratory Etiquette on Linkedin Email Infection Control Education: Respiratory Etiquette linkCLOSED: This discussion has concluded.From Public Health Ontario
Throughout the COVID-19 pandemic, everyday infection prevention measures have been placed in the spotlight as important ways to help prevent the spread of the virus. Respiratory etiquette is one of these prevention measures.
What is respiratory etiquette?
Respiratory etiquette is a fancy way of describing the simple everyday actions everyone can take to limit their risk of spreading respiratory viruses. These personal practices primarily consist of covering your coughs and sneezes, regular and thorough hand cleaning, and staying home and keeping to yourself when you are sick.
Respiratory etiquette is a simple yet effective way to prevent illness, and is comprised of a few easy steps:
- Cover your cough and sneeze. Turn your head away from others and cover your mouth and nose with a tissue. If you don’t have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. Discard tissues immediately after use into the nearest garbage can.
- Practice effective hand hygiene. Thoroughly clean your hands with either soap and water or alcohol based hand rub regularly, especially after coughing or sneezing.
- Wear a mask to protect others. When you are sick, wearing a mask can help to prevent the spread of germs and viruses that make us ill.
- Environmental cleaning. Some important ways to help prevent the spread of germs are cleaning and disinfecting high touch surfaces and general cleaning of shared spaces.
Importance of respiratory etiquette
According to Statistics Canada and the Public Health Agency of Canada, respiratory infections such as influenza and COVID-19 are ranked among the top 10 leading causes of death in Canada. Nationally, respiratory infections such as influenza cause 12,220 hospitalizations and 3,500 deaths from annually. In 2020, COVID-19 became the third leading cause of death in Canada, accounting for 5.3% of deaths. Many respiratory infections can be prevented with the implementation of infection prevention and control measures, and everyday practices including respiratory etiquette.
We all have a role to play in preventing the spread of germs and viruses to keep both ourselves and our communities safe and healthy.
For more infection control and prevention tips, visit our website (see the link above).
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Bake Sale!
Share Bake Sale! on Facebook Share Bake Sale! on Twitter Share Bake Sale! on Linkedin Email Bake Sale! linkCLOSED: This discussion has concluded.We will be hosting a Bake Sale in the Country Kitchen on Friday, May 17th, 2024 from 10:00 am to 3:00 pm. We welcome donations of baked goods toward the sale. All proceeds are donated to the Pines Residents' Council. If you would like to donate or have questions. Please connect with Christina Rochette, ext. 4824
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National Volunteer Week
Share National Volunteer Week on Facebook Share National Volunteer Week on Twitter Share National Volunteer Week on Linkedin Email National Volunteer Week linkCLOSED: This discussion has concluded.We celebrated our volunteers last week at the home. If you are interested in becoming a volunteer or know someone who is. Please reach out to, Christina Rochette at ext. 4824
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Pajama Day Coming Up!
Share Pajama Day Coming Up! on Facebook Share Pajama Day Coming Up! on Twitter Share Pajama Day Coming Up! on Linkedin Email Pajama Day Coming Up! linkCLOSED: This discussion has concluded.Join Us on Wednesday, May 1st for P.J. Day at the Pines. Residents and staff will be wearing their comfy P.J.s and we hope to see you cozy as well.
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Updates to Ontario Regulation 246/22 Coming into Effect May 1 and July 1, 2024
Share Updates to Ontario Regulation 246/22 Coming into Effect May 1 and July 1, 2024 on Facebook Share Updates to Ontario Regulation 246/22 Coming into Effect May 1 and July 1, 2024 on Twitter Share Updates to Ontario Regulation 246/22 Coming into Effect May 1 and July 1, 2024 on Linkedin Email Updates to Ontario Regulation 246/22 Coming into Effect May 1 and July 1, 2024 linkCLOSED: This discussion has concluded.The Ministry will be hosting information sessions, see below to register:
Resident in English - Wednesday, May 8 at 2:00 pm
https://us06web.zoom.us/webinar/register/WN_XlVHohwoRgWDZBI6d43q0A#/registration
Families in English - Thursday, May 9 at 10:30 am
https://us06web.zoom.us/webinar/register/WN_3Vf66SNHRh-Rpx5iVzvQaA#/registration
Resident and Families in French - Tuesday, May 7 at 2:00 pm https://us06web.zoom.us/webinar/register/WN_HdBsaLEiQQyvmzeZJAsnRQ#/registration
The above document can also be accessed below:
Regulation Changes: Information for Residents, Families, and Caregivers
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Cedar Home Area Outbreak Declared Over April 22, 2024
Share Cedar Home Area Outbreak Declared Over April 22, 2024 on Facebook Share Cedar Home Area Outbreak Declared Over April 22, 2024 on Twitter Share Cedar Home Area Outbreak Declared Over April 22, 2024 on Linkedin Email Cedar Home Area Outbreak Declared Over April 22, 2024 linkCLOSED: This discussion has concluded.In collaboration with Public Health, the Cedar Home Area Respiratory Outbreak has been declared over. Thank you for your patience as we worked through the outbreak. Again, please do not attend the home if you are feeling unwell or have come into contact with someone unwell.
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Respiratory Outbreak Update Cedar Home Area April 21, 2024
Share Respiratory Outbreak Update Cedar Home Area April 21, 2024 on Facebook Share Respiratory Outbreak Update Cedar Home Area April 21, 2024 on Twitter Share Respiratory Outbreak Update Cedar Home Area April 21, 2024 on Linkedin Email Respiratory Outbreak Update Cedar Home Area April 21, 2024 linkCLOSED: This discussion has concluded.The Cedar Home area remains in outbreak with one (1) resident continuing to have symptoms of influenza A. Family members have been updated. We will continue to provide updates as we work through the outbreak. Thank you for being so patient.
The following infection control measures are to be implemented or continued at this time:
- Masks and eye protection to be worn in the Cedar Home Area
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening in Cedar Home Areas
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on the unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Cedar home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Oak Outbreak Declared Over April 20, 2024 Cedar Continues in Outbreak
Share Oak Outbreak Declared Over April 20, 2024 Cedar Continues in Outbreak on Facebook Share Oak Outbreak Declared Over April 20, 2024 Cedar Continues in Outbreak on Twitter Share Oak Outbreak Declared Over April 20, 2024 Cedar Continues in Outbreak on Linkedin Email Oak Outbreak Declared Over April 20, 2024 Cedar Continues in Outbreak linkCLOSED: This discussion has concluded.In collaboration with Public Health the Oak Respiratory Outbreak has been declared over. The Cedar Home area remains in outbreak with one resident continuing to have symptoms of influenza A. Family members have been updated. We will continue to provide updates as we work through the outbreak. Thank you for being so patient.
The following infection control measures are to be implemented or continued at this time:
- Masks and eye protection to be worn in the Cedar Home Area
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening in Cedar Home Areas
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on the unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Cedar home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Fact Sheet for Long-Term Care Residents: Vaccinations & Therapeutics Spring 2024
Share Fact Sheet for Long-Term Care Residents: Vaccinations & Therapeutics Spring 2024 on Facebook Share Fact Sheet for Long-Term Care Residents: Vaccinations & Therapeutics Spring 2024 on Twitter Share Fact Sheet for Long-Term Care Residents: Vaccinations & Therapeutics Spring 2024 on Linkedin Email Fact Sheet for Long-Term Care Residents: Vaccinations & Therapeutics Spring 2024 linkCLOSED: This discussion has concluded. -
Respiratory Outbreak Update Oak & Cedar Home Areas April 19, 2024
Share Respiratory Outbreak Update Oak & Cedar Home Areas April 19, 2024 on Facebook Share Respiratory Outbreak Update Oak & Cedar Home Areas April 19, 2024 on Twitter Share Respiratory Outbreak Update Oak & Cedar Home Areas April 19, 2024 on Linkedin Email Respiratory Outbreak Update Oak & Cedar Home Areas April 19, 2024 linkCLOSED: This discussion has concluded.The Oak and Cedar Home Areas remain in a Respiratory Outbreak with one (1) resident showing symptoms such as cough, runny nose, nasal congestion, and/or fever. There have been a total of six (6) residents affected. Family members of those residents affected have been notified. Test results show Influenza A for one resident and Human Coronavirus for another.
The following infection control measures are to be implemented or continued at this time:
- Masks and eye protection to be worn in the Oak & Cedar Home Areas
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening in Oak and Cedar Home Areas
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on the unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Oak & Cedar home areas
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
Follow Project
Family Council
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2025
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Family Council Agenda June 18 2025.pdf (132 KB) (pdf)
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Family Council TERMS OF REFERENCE Final Copy April 2025.pdf (157 KB) (pdf)
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Family Council Agenda April 16 2025.pdf (44.3 KB) (pdf)
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19_ 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15_ 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
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August 05 2025
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August 11 2025
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August 13 2025
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August 23 2025
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August 24 2025
Key Staff Contacts
Staying Safe at The Pines
Menus and Activities Monthly Calendar
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Dietary Menus
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July Spruce Activity Centre.pdf (74.8 KB) (pdf)
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July Oak Activity Calendar.pdf (65.9 KB) (pdf)
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July Cedar Activity Calendar.pdf (74.5 KB) (pdf)
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July Birch Activity Calendar.pdf (73.5 KB) (pdf)
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July Maple Activity Calendar.pdf (31.4 KB) (pdf)
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June 2025 Cedar Activity Calendar.pdf (37.6 KB) (pdf)
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June 2025 Oak Activity Calendar.pdf (38.4 KB) (pdf)
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June 2025 Birch Activity Calendar.pdf (37.4 KB) (pdf)
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June 2025 Spruce Activity Calendar.pdf (38.5 KB) (pdf)
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June 2025 Maple Activity Calendar.pdf (37.6 KB) (pdf)
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
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Family Councils of Ontario LTC Navigation Guide (5.28 MB) (pdf)
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Visiting Tips for Persons of Importance (112 KB) (pdf)
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Stepping In- What you May need to know- Helpful tool for SDM-POA (229 KB) (pdf)
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Risk factors for dementia — 2024 update - Lancet Study.jpg (514 KB) (jpg)
Emergency Preparedness Plans
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The Pines Emergency Preparedness Manual 2025 (11 MB) (pdf)
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Fire plan 2024 - updated October 2024.pdf (1.35 MB) (pdf)
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Departmental Contingency Plans
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Updated November 2024- Administrative Contingency Plan (261 KB) (pdf)
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Updated November 2024- Dietary Contingency Plan (213 KB) (pdf)
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Updated November 2024- Environmental Contingency Plan (219 KB) (pdf)
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Updated November 2024 - Nursing Contingency Plan (247 KB) (pdf)
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Updated November 2024- Activities Contingency Plan (196 KB) (pdf)
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Pandemic Management Plan- 2025 (912 KB) (pdf)
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Natural Disasters and Extreme Weather Events- 2025 (1.33 MB) (pdf)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan- updated January 2025.pdf (282 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025 (2.65 MB) (pdf)
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The Pines Equity, Inclusion, & Cultural Competency Plan 2024.pdf (203 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -