The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
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Hand Hygiene - The Facts
Share Hand Hygiene - The Facts on Facebook Share Hand Hygiene - The Facts on Twitter Share Hand Hygiene - The Facts on Linkedin Email Hand Hygiene - The Facts linkCLOSED: This discussion has concluded.Hands have good germs that your body needs to stay healthy. Hands can also have bad germs on them that make you sick.
Alcohol-based hand sanitizer kills most of the bad germs that make you sick.
Alcohol-based hand sanitizers kill the good and bad germs, but the good germs quickly come back on your hands.
Alcohol-based hand sanitizer does not create antimicrobial-resistant germs.
- Alcohol-based hand sanitizers kill germs quickly and in a different way than antibiotics.
Using alcohol-based hand sanitizers to clean your hands does not cause antimicrobial resistance.
Steps To Take
When residents and visitors should clean their hands
- Before touching your eyes, nose, or mouth.
- Before preparing or eating food.
- Before and after changing wound dressings or bandages.
- After using the restroom.
- After blowing your nose, coughing, or sneezing.
- After touching hospital surfaces such as bed rails, bedside tables, doorknobs, remote controls, or the phone.
How to clean hands -With an alcohol-based hand sanitizer:
- Put product on hands and rub hands together.
- Cover all surfaces until hands feel dry. This should take around 20 seconds.
How to clean hands - With soap and water:
- Wet your hands with warm water. Use liquid soap if possible. Apply a nickel- or quarter-sized amount of soap to your hands.
- Rub your hands together until the soap forms a lather and then rub all over the top of your hands, in between your fingers and the area around and under the fingernails.
- Continue rubbing your hands for at least 15 seconds. Need a timer? Imagine singing the "Happy Birthday" song twice.
- Rinse your hands well under running water.
- Dry your hands using a paper towel if possible. Then use your paper towel to turn off the faucet and to open the door if needed.
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Front Balcony Repair Complete
Share Front Balcony Repair Complete on Facebook Share Front Balcony Repair Complete on Twitter Share Front Balcony Repair Complete on Linkedin Email Front Balcony Repair Complete linkCLOSED: This discussion has concluded.The front balcony repair is complete as of Friday, September 27th. You may now enjoy this space in the home. Thank you for your co-operation as we made this needed repair.
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September Family Council Meeting Recording and Family Council Lead Update
Share September Family Council Meeting Recording and Family Council Lead Update on Facebook Share September Family Council Meeting Recording and Family Council Lead Update on Twitter Share September Family Council Meeting Recording and Family Council Lead Update on Linkedin Email September Family Council Meeting Recording and Family Council Lead Update linkCLOSED: This discussion has concluded.Please be aware that Delynne Patterson has resigned as the Lead for Family Council. We thank her for her contributions and leadership and wish her well. At this time, the Council has not selected a new lead.
You can view the recording from the September meeting by clicking on the link below. You can also find the family Update presentation and the package from Andrea Groomes, Social Worker, that was discussed at the meet, below.
September Family Council Recording
Passcode: @uHAbrY4
Peer Support Program Description Package
If you have questions related to Family Council at the Pines, please connect with Jennifer Ridgley, administrator at pines.administrator@muskoka.on.ca or ext. 4877.
The next meeting is scheduled for October 16th, 2024 at 6:30pm.
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Reminder: Social Work Support is Available
Share Reminder: Social Work Support is Available on Facebook Share Reminder: Social Work Support is Available on Twitter Share Reminder: Social Work Support is Available on Linkedin Email Reminder: Social Work Support is Available linkCLOSED: This discussion has concluded. -
Universal Influenza Immunization Program (UIIP) 2024-2025
Share Universal Influenza Immunization Program (UIIP) 2024-2025 on Facebook Share Universal Influenza Immunization Program (UIIP) 2024-2025 on Twitter Share Universal Influenza Immunization Program (UIIP) 2024-2025 on Linkedin Email Universal Influenza Immunization Program (UIIP) 2024-2025 linkCLOSED: This discussion has concluded.We have received notice from Public Health that Influenza vaccines will be available at the beginning of October. Please watch for a registered staff member to connect regarding consent for your loved one if they are not self-consenting.
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Infection Control Education: Respiratory Etiquette
Share Infection Control Education: Respiratory Etiquette on Facebook Share Infection Control Education: Respiratory Etiquette on Twitter Share Infection Control Education: Respiratory Etiquette on Linkedin Email Infection Control Education: Respiratory Etiquette linkCLOSED: This discussion has concluded.From Public Health Ontario
Throughout the COVID-19 pandemic, everyday infection prevention measures have been placed in the spotlight as important ways to help prevent the spread of the virus. Respiratory etiquette is one of these prevention measures.
What is respiratory etiquette?
Respiratory etiquette is a fancy way of describing the simple everyday actions everyone can take to limit their risk of spreading respiratory viruses. These personal practices primarily consist of covering your coughs and sneezes, regular and thorough hand cleaning, and staying home and keeping to yourself when you are sick.
is a simple yet effective way to prevent illness, and is comprised of a few easy steps:
- Cover your cough and sneeze. Turn your head away from others and cover your mouth and nose with a tissue. If you don’t have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. Discard tissues immediately after use into the nearest garbage can.
- Practice effective hand hygiene. Thoroughly clean your hands with either soap and water or alcohol based hand rub regularly, especially after coughing or sneezing.
- Wear a mask to protect others. When you are sick, wearing a mask can help to prevent the spread of germs and viruses that make us ill.
- Environmental cleaning. Some important ways to help prevent the spread of germs are cleaning and disinfecting high touch surfaces and general cleaning of shared spaces.
Importance of respiratory etiquette
According to Statistics Canada
and the Public Health Agency of Canada
, respiratory infections such as influenza and COVID-19 are ranked among the top 10 leading causes of death in Canada. Nationally, respiratory infections such as influenza cause 12,220 hospitalizations and 3,500 deaths from annually. In 2020, COVID-19 became the third leading cause of death in Canada, accounting for 5.3% of deaths. Many respiratory infections can be prevented with the implementation of infection prevention and control measures, and everyday practices including respiratory etiquette.
We all have a role to play in preventing the spread of germs and viruses to keep both ourselves and our communities safe and healthy.
For more infection control and prevention tips, visit our website
(see the link above).
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Between Two Pines Newsletter Subscription
Share Between Two Pines Newsletter Subscription on Facebook Share Between Two Pines Newsletter Subscription on Twitter Share Between Two Pines Newsletter Subscription on Linkedin Email Between Two Pines Newsletter Subscription linkCLOSED: This discussion has concluded.Between Two Pines is our new monthly e-newsletter and is your go-to source for the latest happenings at the District, offering connections to District Council Insights, upcoming events, and community engagements. Click on the link below to take you to the webpage to subscribe.
Read the editions below:
https://www.muskoka.on.ca/en/feedback-and-engagement/between-two-pines-newsletter-subscription.aspx
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The District of Muskoka's Inclusive Language Guide
Share The District of Muskoka's Inclusive Language Guide on Facebook Share The District of Muskoka's Inclusive Language Guide on Twitter Share The District of Muskoka's Inclusive Language Guide on Linkedin Email The District of Muskoka's Inclusive Language Guide linkCLOSED: This discussion has concluded.The District of Muskoka (District) is committed to being an inclusive workplace that is free from discrimination, hate, and racism, that welcomes and celebrates diversity, and that strives for equity in all practices, programs, and services – both as an employer and service provider. This Inclusive Language Guide was developed to help support this vision and help staff feel confident when working with diverse clients, customers, colleagues, and community members. Inclusive language is the language that is free from words, phrases, or tones that reflect prejudiced, stereotyped, or discriminatory views of particular people or groups. It is also language that does not deliberately or inadvertently exclude people from feeling respected and accepted. Using inclusive language helps us honour the District’s corporate values of Respect, Innovation, Service, and Equity (RISE). It also honours the values that reflect Inclusion, Diversity, Equity, and Anti-racism/Anti-hate (IDEA) which are respect, learning, change, and safety. We feel that this is important to share as we embrace a respectful and inclusive environment in the home.
Inclusion Language Guide:
Inclusive Language Pocket Guide
The importance of inclusive language:
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Family Council Lead Update
Share Family Council Lead Update on Facebook Share Family Council Lead Update on Twitter Share Family Council Lead Update on Linkedin Email Family Council Lead Update linkCLOSED: This discussion has concluded.Please be aware that Delynne Patterson has resigned as the Lead for Family Council. We thank her for her contributions and leadership and wish her well. At this time, the Council has not selected a new lead. If you have questions related to Family Council at the Pines, please connect with Jennifer Ridgley, administrator at pines.administrator@muskoka.on.ca or ext. 4877.
The next meeting is scheduled for October 16th, 2024 at 6:30pm.
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September Family Council Meeting
Share September Family Council Meeting on Facebook Share September Family Council Meeting on Twitter Share September Family Council Meeting on Linkedin Email September Family Council Meeting linkCLOSED: This discussion has concluded.Family Council meeting for September will be in-person & virtual:
- When: September 18th, 2024
- Time: 6:30 pm
- Location: The Pines in the Fran Coleman Committee Room and virtual if you require
https://us02web.zoom.us/j/82942296115?pwd=Rks4eDY3UVFSM1ZTeXFYOXAvTDhhZz09
Meeting ID: 829 4229 6115
Passcode: 656014
Andrea Groomes, Social Worker, will be the guest speaker this month.
- Refreshments will be served
Are you wondering if Family Council is the right place for you? Come and join us for a meeting!
We look forward to seeing you there!
If you have questions and want to learn more about Family Council. Please reach out to Delynne Patterson (Family Council Chair) at delynne.patterson@gmail.com or Jennifer Ridgley (Administrator) at jennifer.ridgley@muskoka.on.ca
Follow Project
Family Council
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2025
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
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April 29 2025
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April 28 → May 09 2025
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April 29 2025
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May 13 2025
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May 27 2025
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
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Family Councils of Ontario LTC Navigation Guide (5.28 MB) (pdf)
Emergency Preparedness Plans
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The Pines Emergency Preparedness Manual 2025 (11 MB) (pdf)
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Fire plan 2024 - updated October 2024.pdf (1.35 MB) (pdf)
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Departmental Contingency Plans
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Updated November 2024- Administrative Contingency Plan (261 KB) (pdf)
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Updated November 2024- Dietary Contingency Plan (213 KB) (pdf)
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Updated November 2024- Environmental Contingency Plan (219 KB) (pdf)
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Updated November 2024 - Nursing Contingency Plan (247 KB) (pdf)
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Updated November 2024- Activities Contingency Plan (196 KB) (pdf)
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Pandemic Management Plan- 2025 (912 KB) (pdf)
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Natural Disasters and Extreme Weather Events- 2025 (1.33 MB) (pdf)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan- updated January 2025.pdf (282 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025.pdf (1.64 MB) (pdf)
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The Pines Equity, Inclusion, & Cultural Competency Plan 2024.pdf (203 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -