The Pines Resident & Family Portal

Share The Pines Resident & Family Portal on Facebook Share The Pines Resident & Family Portal on Twitter Share The Pines Resident & Family Portal on Linkedin Email The Pines Resident & Family Portal link

Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

  • Birch and Maple Outbreak Update, August 14, 2024

    Share Birch and Maple Outbreak Update, August 14, 2024 on Facebook Share Birch and Maple Outbreak Update, August 14, 2024 on Twitter Share Birch and Maple Outbreak Update, August 14, 2024 on Linkedin Email Birch and Maple Outbreak Update, August 14, 2024 link
    CLOSED: This discussion has concluded.

    Birch Home Area remains in a COVID Outbreak with two (2) confirmed cases of COVID, and two (2) other residents with respiratory symptoms who tested negative for COVID. All four (4) residents are now on Day 7 and are able to come out of their room as long as symptoms continue to improve and masking is in place for a further 3 days. Maple Home Area remains in a COVID Outbreak as of August 13, 2024, with two (2) confirmed cases. one (1) resident is now on Day 5 and is able to come out of their room as long as symptoms continue to improve and masking is in place for a further 5 days. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented or continued at this time:

    • Surgical Masks or N95 Masks in Birch and Maple Home Areas (N95 Masks must be worn in the COVID-affected resident rooms) * N95 masks are highly recommended
    • Limit of two (2) essential caregivers at a time in the Birch and Maple Home Areas only
    • No General Visiting to the Birch and Maple Home Areas
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home areas at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Birch and Maple Home Areas
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time

    We will continue to provide updates as we move through the outbreak,

    If you have any questions please contact Jennifer Carriere, ADOC at ext. 4842 or Kim Sander, DOC at ext. 4861

  • Staffing Announcement - Infection Prevention and Control Lead

    Share Staffing Announcement - Infection Prevention and Control Lead on Facebook Share Staffing Announcement - Infection Prevention and Control Lead on Twitter Share Staffing Announcement - Infection Prevention and Control Lead on Linkedin Email Staffing Announcement - Infection Prevention and Control Lead link
    CLOSED: This discussion has concluded.
    supporting image

    It is with great pleasure that we congratulate Stephanie Albert as the successful candidate as the Infection Prevention and Control Lead at The Pines.

    Stephanie graduated as a Registered Practical Nurse in 2007 and has fulfilled such roles Wound Care Specialist, Clinical Educator and now IPAC Lead.

    Stephanie’s positive attitude and her dedication to keeping our residents and staff safe will be an asset to the team!

    In her free time, Stephanie enjoys spending time with her husband, blended family of 10 and her 3 grandchildren.

    Stephanie’s official start date is August 26th and will be reporting to me. She can be reached at stephanie.albert@muskoka.on.ca or extension x4752

    Please join us in congratulating Stephanie!

    Kimberly Sander, BScN, RN

  • Maple Declared Outbreak and Birch Outbreak Update, August 13, 2024

    Share Maple Declared Outbreak and Birch Outbreak Update, August 13, 2024 on Facebook Share Maple Declared Outbreak and Birch Outbreak Update, August 13, 2024 on Twitter Share Maple Declared Outbreak and Birch Outbreak Update, August 13, 2024 on Linkedin Email Maple Declared Outbreak and Birch Outbreak Update, August 13, 2024 link
    CLOSED: This discussion has concluded.

    Birch Home Area remains in a COVID Outbreak with two (2) confirmed cases of COVID, and two (2) other residents with respiratory symptoms who tested negative for COVID. All four (4) residents are now on Day 5 and are able to come out of their room as long as symptoms continue to improve and masking is in place for a further 4 days. Family members of those residents affected have been notified.

    Maple Home Area is now in COVID Outbreak as of August 13, 2024, with two (2) confirmed cases. Family members of those residents affected have been notified.


    The following infection control measures are to be implemented or continued at this time:

    Surgical Masks or N95 Masks in Birch and Maple Home Areas (N95 Masks must be worn in the COVID-affected resident rooms) * N95 masks are highly recommended

    Limit of two (2) essential caregivers at a time in the Birch and Maple Home Areas only

    No General Visiting to the Birch and Maple Home Areas

    Ensure the Public Health 4 moments of Hand Hygiene are followed

    Resident's Hand Hygiene before all meals and regularly throughout the day

    Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room

    Residents are to remain in the affected home area at this time to reduce the risk of spread

    *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.

    Twice daily respiratory symptom screening in Birch and Maple Home Areas

    Immediate isolation of any residents with new symptom onset

    Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.

    Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time

    We will continue to provide updates as we move through the outbreak,

    If you have any questions please contact Jennifer Carriere, ADOC at ext. 4842 or Kim Sander, DOC at ext. 4861

  • Birch Outbreak and Maple Enhanced Surveillance Update August 12, 2024

    Share Birch Outbreak and Maple Enhanced Surveillance Update August 12, 2024 on Facebook Share Birch Outbreak and Maple Enhanced Surveillance Update August 12, 2024 on Twitter Share Birch Outbreak and Maple Enhanced Surveillance Update August 12, 2024 on Linkedin Email Birch Outbreak and Maple Enhanced Surveillance Update August 12, 2024 link
    CLOSED: This discussion has concluded.

    Birch Home Area remains in a COVID Outbreak with 2 confirmed cases of COVID, and 2 other residents with respiratory symptoms who tested negative for COVID. All 4 residents are now on Day 5 and are able to come out of their room as long as symptoms continue to improve and with masking in place for a further 5 days. Family members of those residents affected have been notified.


    The following infection control measures are to be implemented or continued at this time:


    Surgical Masks or N95 Masks in Birch Home Area (N95 Masks must be worn in the COVID-affected resident rooms) * N95 masks are highly recommended

    Limit of two (2) essential caregivers at a time in the Birch Home Area only

    No General Visiting to the Birch Home Area

    Ensure the Public Health 4 moments of Hand Hygiene are followed

    Resident's Hand Hygiene before all meals and regularly throughout the day

    Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room

    Residents are to remain in the affected home area at this time to reduce the risk of spread

    *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.

    Twice daily respiratory symptom screening in Birch Home Area

    Immediate isolation of any residents with new symptom onset

    Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.

    Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time

    Masks are optional on the home area, but recommended. Personal Protective equipment must be worn in the isolated resident's room.

    We will continue to provide updates as we move through the outbreak,

    If you have any questions please contact Jennifer Carriere, ADOC at ext. 4842 or Kim Sander, DOC at ext. 4861

  • The Birch aoutbreak and Maple Enhanced Surveillance Update, August 11, 2024

    Share The Birch aoutbreak and Maple Enhanced Surveillance Update, August 11, 2024 on Facebook Share The Birch aoutbreak and Maple Enhanced Surveillance Update, August 11, 2024 on Twitter Share The Birch aoutbreak and Maple Enhanced Surveillance Update, August 11, 2024 on Linkedin Email The Birch aoutbreak and Maple Enhanced Surveillance Update, August 11, 2024 link
    CLOSED: This discussion has concluded.

    The Birch Home Area is in a COVID Outbreak with four (4) symptomatic resident cases. The team added two (2) cases in the last 24 hours of residents showing symptoms, but not testing positive currently. Further testing is taking place through Public Health today and we will send an update once we receive results. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented or continued at this time:

    • Surgical Masks or N95 Masks in Birch Home Area (N95 Masks must be worn in the COVID-affected resident rooms) * N95 masks are highly recommended
    • Limit of two (2) essential caregivers at a time in the Birch Home Area only
    • No General Visiting to the Birch Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Birch Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Limit of two (2) essential caregivers at a time in Cedar and Oak Home Areas only
    • No General Visiting to Cedar and Oak Home Areas

    Maple home area has one resident that has tested positive for COVID. The team has connected with Public Health and will be monitoring the situation carefully.

    Masks are optional on the home area, but recommended. Personal Protective equipment must be worn in the isolated resident's room. Family members of the effected resident has been notified.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact Jennifer Carriere, ADOC at ext. 4842 or Kim Sander, DOC at ext. 4861

  • Maple Home Area in Enhanced Surveillance, August 10, 2024

    Share Maple Home Area in Enhanced Surveillance, August 10, 2024 on Facebook Share Maple Home Area in Enhanced Surveillance, August 10, 2024 on Twitter Share Maple Home Area in Enhanced Surveillance, August 10, 2024 on Linkedin Email Maple Home Area in Enhanced Surveillance, August 10, 2024 link
    CLOSED: This discussion has concluded.

    Maple home area has one resident that has tested positive for COVID. The team has connected with Public Health and will be monitoring the situation carefully.

    Masks are optional on the home area, but recommended. Personal Protective equipment must be worn in the isolated resident's room. Family members of the effected resident has been notified.

    We will continue to provide updates.


  • The Birch Home Are Outbreak Update, August 10, 2024

    Share The Birch Home Are Outbreak Update, August 10, 2024 on Facebook Share The Birch Home Are Outbreak Update, August 10, 2024 on Twitter Share The Birch Home Are Outbreak Update, August 10, 2024 on Linkedin Email The Birch Home Are Outbreak Update, August 10, 2024 link
    CLOSED: This discussion has concluded.

    The Birch Home Area is in a COVID Outbreak with four (4) symptomatic resident cases. The team added two (2) cases in the last 24 hours of residents showing symptoms, but not testing positive currently. Further testing is taking place through Public Health today and we will send an update once we receive results. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented or continued at this time:

    • Surgical Masks or N95 Masks in Birch Home Area (N95 Masks must be worn in the COVID-affected resident rooms) * N95 masks are highly recommended
    • Limit of two (2) essential caregivers at a time in the Birch Home Area only
    • No General Visiting to the Birch Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Birch Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Limit of two (2) essential caregivers at a time in Cedar and Oak Home Areas only
    • No General Visiting to Cedar and Oak Home Areas

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact Jennifer Carriere, ADOC at ext. 4842 or Kim Sander, DOC at ext. 4861

  • Wheelchair/Walker Cleaning Clinic - August 15, 2024

    Share Wheelchair/Walker Cleaning Clinic - August 15, 2024 on Facebook Share Wheelchair/Walker Cleaning Clinic - August 15, 2024 on Twitter Share Wheelchair/Walker Cleaning Clinic - August 15, 2024 on Linkedin Email Wheelchair/Walker Cleaning Clinic - August 15, 2024 link
    CLOSED: This discussion has concluded.

    We will be having a wheelchair/walker cleaning clinic coming up, on August 15th, 2024 starting at 8:30 pm. An information poster is below.

  • Birch Home Area Outbreak Update, August 9, 2024

    Share Birch Home Area Outbreak Update, August 9, 2024 on Facebook Share Birch Home Area Outbreak Update, August 9, 2024 on Twitter Share Birch Home Area Outbreak Update, August 9, 2024 on Linkedin Email Birch Home Area Outbreak Update, August 9, 2024 link
    CLOSED: This discussion has concluded.

    The Birch Home Area is in a COVID Outbreak with four (4) symptomatic resident cases. The team added two (2) cases in the last 24 hours of residents showing symptoms, but not testing positive currently. Further testing is taking place through Public Health today and we will send an update once we receive results. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented or continued at this time:

    • Surgical Masks or N95 Masks in Birch Home Area (N95 Masks must be worn in the COVID-affected resident rooms) * N95 masks are highly recommended
    • Limit of two (2) essential caregivers at a time in the Birch Home Area only
    • No General Visiting to the Birch Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Birch Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Limit of two (2) essential caregivers at a time in Cedar and Oak Home Areas only
    • No General Visiting to Cedar and Oak Home Areas

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact Jennifer Carriere, ADOC at ext. 4842 or Kim Sander, DOC at ext. 4861

  • The District of Muskoka's Inclusive Language Guide

    Share The District of Muskoka's Inclusive Language Guide on Facebook Share The District of Muskoka's Inclusive Language Guide on Twitter Share The District of Muskoka's Inclusive Language Guide on Linkedin Email The District of Muskoka's Inclusive Language Guide link
    CLOSED: This discussion has concluded.
    supporting image

    The District of Muskoka (District) is committed to being an inclusive workplace that is free from discrimination, hate, and racism, that welcomes and celebrates diversity, and that strives for equity in all practices, programs, and services – both as an employer and service provider. This Inclusive Language Guide was developed to help support this vision and help staff feel confident when working with diverse clients, customers, colleagues, and community members. Inclusive language is the language that is free from words, phrases, or tones that reflect prejudiced, stereotyped, or discriminatory views of particular people or groups. It is also language that does not deliberately or inadvertently exclude people from feeling respected and accepted. Using inclusive language helps us honour the District’s corporate values of Respect, Innovation, Service, and Equity (RISE). It also honours the values that reflect Inclusion, Diversity, Equity, and Anti-racism/Anti-hate (IDEA) which are respect, learning, change, and safety. We feel that this is important to share as we embrace a respectful and inclusive environment in the home.

    Inclusion Language Guide:

    Inclusive Language Pocket Guide

    The importance of inclusive language:

    https://www.youtube.com/watch?v=FQMCQ7Bx6d0

Page last updated: 01 Aug 2025, 12:51 PM