Pines Resident Family Portal
Welcome to our information and sharing portal for The Pines Resident Families and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
CEDAR - Respiratory Outbreak declared over on April 22, 2024—No Visitor restrictions currently. General Visitors are allowed.
MAPLE - No Visitor restrictions currently. General Visitors are allowed.
OAK – Respiratory Outbreak declared over on April 20, 2024—No Visitor restrictions currently. General Visitors are allowed.
BIRCH - No Visitor restrictions currently. General Visitors are allowed.
SPRUCE - No Visitor restrictions currently. General Visitors are allowed.
Welcome to our information and sharing portal for The Pines Resident Families and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
CEDAR - Respiratory Outbreak declared over on April 22, 2024—No Visitor restrictions currently. General Visitors are allowed.
MAPLE - No Visitor restrictions currently. General Visitors are allowed.
OAK – Respiratory Outbreak declared over on April 20, 2024—No Visitor restrictions currently. General Visitors are allowed.
BIRCH - No Visitor restrictions currently. General Visitors are allowed.
SPRUCE - No Visitor restrictions currently. General Visitors are allowed.
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Family Council Meeting Wednesday, February 21, 2024
Share Family Council Meeting Wednesday, February 21, 2024 on Facebook Share Family Council Meeting Wednesday, February 21, 2024 on Twitter Share Family Council Meeting Wednesday, February 21, 2024 on Linkedin Email Family Council Meeting Wednesday, February 21, 2024 linkOn behalf of Family Council for The Pines Long-Term Care, all residents' families and persons of importance to residents are invited to the Family Council.
Meeting: Wednesday, February 21, 2024, 6:30 p.m.
Educational Topic: Resident & Family Satisfaction Survey & Quality Improvement Plan
Guest Speakers: Jennifer Ridgley, Administrator
Please note that the original education topic will be deferred to March.
The Mission of Family Council includes:
“To provide a forum where residents' families and residents' persons of importance (Family Council Members) come together to share experiences and explore ways to improve the quality of life and care of residents of the Pines Long Term Care Home”
Zoom Only Invitation to Family Council Meeting – Wednesday, February 21, 6:30 p.m. below:
https://us02web.zoom.us/j/89455264812?pwd=OXdVYnNodUJWSDZnWXlWM3huS1RMZz09
The agenda can be found here: https://www.engagemuskoka.ca/20047/widgets/116546/documents/124125
Meeting ID: 894 5526 4812 Passcode: 506904
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Spruce Outbreak Update February 18, 2024
Share Spruce Outbreak Update February 18, 2024 on Facebook Share Spruce Outbreak Update February 18, 2024 on Twitter Share Spruce Outbreak Update February 18, 2024 on Linkedin Email Spruce Outbreak Update February 18, 2024 linkSpruce Home Area remains in an outbreak related to COVID at this time. Currently, there is one (1) residents isolated with a total of twenty (20) residents that have been infected. Family members of those affected have been notified.
The following infection control measures are to be implemented or continued at this time:
- N95 Masks and eye protection are to be worn in the Spruce home area at all times.
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening on Spruce
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Spruce home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Security Screen Installation in Oak Dining Room February 22, 2024
Share Security Screen Installation in Oak Dining Room February 22, 2024 on Facebook Share Security Screen Installation in Oak Dining Room February 22, 2024 on Twitter Share Security Screen Installation in Oak Dining Room February 22, 2024 on Linkedin Email Security Screen Installation in Oak Dining Room February 22, 2024 linkTo improve safety for residents in the Oak home area. A security screen will be installed on the servery on February 22, 2024. The work will start between breakfast and lunch and finish between lunch and dinner to prevent disruption to the resident's meals.
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New Dishwasher Installation Starting February 22, 2024
Share New Dishwasher Installation Starting February 22, 2024 on Facebook Share New Dishwasher Installation Starting February 22, 2024 on Twitter Share New Dishwasher Installation Starting February 22, 2024 on Linkedin Email New Dishwasher Installation Starting February 22, 2024 linkWe are happy to report that a new dishwasher will be installed in the kitchen on February 22nd and 23rd, 2024. During this time frame, we will utilize disposable plates and cutlery for resident meals.
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New Bedroom Furniture Arriving February 27th, 2024
Share New Bedroom Furniture Arriving February 27th, 2024 on Facebook Share New Bedroom Furniture Arriving February 27th, 2024 on Twitter Share New Bedroom Furniture Arriving February 27th, 2024 on Linkedin Email New Bedroom Furniture Arriving February 27th, 2024 linkOur residents’ rooms will be outfitted with new bedroom furniture. Due to outbreak status and coordination of this large project. The project will take place starting February 27th, 2024! Our team will work diligently to swap the old furniture with the new one with the lowest impact on our residents.
If you have any questions related to the project or process. Please contact Steve Files, Environmental Manager at ext. 4804
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Spruce Outbreak Update February 16, 2024
Share Spruce Outbreak Update February 16, 2024 on Facebook Share Spruce Outbreak Update February 16, 2024 on Twitter Share Spruce Outbreak Update February 16, 2024 on Linkedin Email Spruce Outbreak Update February 16, 2024 linkSpruce Home Area remains in an outbreak related to COVID at this time. Currently, there are three (3) residents isolated with a total of twenty (20) residents that have been infected. Family members of those affected have been notified.
The following infection control measures are to be implemented or continued at this time:
- N95 Masks and eye protection are to be worn in the Spruce home area at all times.
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening on Spruce
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Spruce home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Spruce Outbreak Update February 15, 2024
Share Spruce Outbreak Update February 15, 2024 on Facebook Share Spruce Outbreak Update February 15, 2024 on Twitter Share Spruce Outbreak Update February 15, 2024 on Linkedin Email Spruce Outbreak Update February 15, 2024 linkSpruce Home Area remains in an outbreak related to COVID at this time. Currently, there are five (5) residents isolated with a total of twenty (20) residents that have been infected. Family members of those affected have been notified.
The following infection control measures are to be implemented or continued at this time:
- N95 Masks and eye protection are to be worn in the Spruce home area at all times.
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on going off the unit, please assist them with masking or a visor and encourage outdoor visiting.
- twice daily respiratory symptom screening on Spruce
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on unit.
- Limit of 2 essential caregivers at a time
- No General Visiting to Spruce home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Spruce Outbreak Update February 14, 2024
Share Spruce Outbreak Update February 14, 2024 on Facebook Share Spruce Outbreak Update February 14, 2024 on Twitter Share Spruce Outbreak Update February 14, 2024 on Linkedin Email Spruce Outbreak Update February 14, 2024 linkSpruce Home Area remains in an outbreak related to COVID at this time. Currently, there are seven (7) residents isolated with a total of twenty (20) residents that have been infected. Family members of those affected have been notified.
The following infection control measures are to be implemented or continued at this time:
- N95 Masks and eye protection are to be worn in the Spruce home area at all times.
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on going off the unit, please assist them with masking or a visor and encourage outdoor visiting.
- twice daily respiratory symptom screening on Spruce
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on unit.
- Limit of 2 essential caregivers at a time
- No General Visiting to Spruce home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Spruce Outbreak Update February 13, 2024
Share Spruce Outbreak Update February 13, 2024 on Facebook Share Spruce Outbreak Update February 13, 2024 on Twitter Share Spruce Outbreak Update February 13, 2024 on Linkedin Email Spruce Outbreak Update February 13, 2024 linkSpruce Home Area remains in an outbreak related to COVID at this time. Currently, there are eight (8) residents isolated with a total of twenty (20) residents that have been infected. Family members of those affected have been notified.
The following infection control measures are to be implemented or continued at this time:
- N95 Masks and eye protection are to be worn in the Spruce home area at all times.
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on going off the unit, please assist them with masking or a visor and encourage outdoor visiting.
- twice daily respiratory symptom screening on Spruce
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on unit.
- Limit of 2 essential caregivers at a time
- No General Visiting to Spruce home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Spruce Outbreak Update February 12, 2024
Share Spruce Outbreak Update February 12, 2024 on Facebook Share Spruce Outbreak Update February 12, 2024 on Twitter Share Spruce Outbreak Update February 12, 2024 on Linkedin Email Spruce Outbreak Update February 12, 2024 linkSpruce Home Area remains in an outbreak related to COVID at this time. Currently, there are eleven (11) residents isolated with a total of nineteen (19) residents that have been infected. Family members of those affected have been notified.
The following infection control measures are to be implemented or continued at this time:
- N95 Masks and eye protection are to be worn in the Spruce home area at all times.
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on going off the unit, please assist them with masking or a visor and encourage outdoor visiting.
- twice daily respiratory symptom screening on Spruce
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on unit.
- Limit of 2 essential caregivers at a time
- No General Visiting to Spruce home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
Follow Project
Key Staff Contacts
Upcoming Family Events
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May 15 2024
Family Council
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2024
- Family Council Agenda 2024 02 21 lr.pdf (251 KB) (pdf)
- Family Council Agenda 2024 01 17 lr.pdf (235 KB) (pdf)
- 2024 01 17 Family Council Minutes.lr.pdf (266 KB) (pdf)
- TP 2024 01 17 New Voicemail.pdf (36.1 KB) (pdf)
- FC_The RD has many roles around the dining experience_RD Celine Small_.Jan 17 2024pdf.pdf (62.5 KB) (pdf)
- FC Dietary Manager_Scot Gray Report_Dining Experience January 17 2024.pdf (67.9 KB) (pdf)
- FC Admin Report_Health Services Update_N Barrette_ 1 16 2024-1.pdf (581 KB) (pdf)
- FC Activity Report - January 17 2024.pdf (50.1 KB) (pdf)
- 2024 01 17_Dining Experience at TP-Discussion Guideline.pdf (59.2 KB) (pdf)
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2023
- 2023 12 20 FC Agenda.pdf (238 KB) (pdf)
- Council Approves 2024 District of Muskoka Budget.pdf (481 KB) (pdf)
- FC Flyer Approved Dec 20 2023 Terms of Reference.pdf (64.2 KB) (pdf)
- 2023 12 20 Family Council Minutes.pdf (249 KB) (pdf)
- Health Services Overview for Family Council - December 20, 2023.pdf (739 KB) (pdf)
- Council approves 2024 District of Muskoka budget.pdf (481 KB) (pdf)
- FC Flyer Approved Dec 20 2023 Terms of Reference - Copy.pdf (64.2 KB) (pdf)
- Health Services Overview for Family Council - December 20, 2023.pdf (739 KB) (pdf)
- FC Flyer Draft 3 Dec 2023.pdf (75.1 KB) (pdf)
- 2023 11 15 FC Agenda (248 KB) (pdf)
- Family Council Job Descriptions Approved October 18 2023.pdf (220 KB) (pdf)
- October 2023 Family Update.pdf (960 KB) (pdf)
- Updated- Code White and Abuse Reporting 2023.pdf (1.46 MB) (pdf)
- HR-001 RespectfulWorkplace_FINAL.pdf (393 KB) (pdf)
- Sched B -Code of Conduct - final (Feb.20.20).pdf (100 KB) (pdf)
- Assistant-Director-of-Care---2021-12.pdf (148 KB) (pdf)
- Director-of-Care---2021-12.pdf (64.8 KB) (pdf)
- 2023 10 18 Family Council Minutes.lr.FINAL.pdf (278 KB) (pdf)
- 2023 10 18 Family Council Agenda.pdf (249 KB) (pdf)
- 2023 09 20 FC Agenda.pdf (219 KB) (pdf)
- 2023 09 20 Family Council Minutes.pdf (234 KB) (pdf)
- Administrator September 2023 Family Update.pdf (623 KB) (pdf)
- Audiology TP 2023.jpg (2.86 MB) (jpg)
- Social Work at The Pines.pdf (7.25 MB) (pdf)
- Family Council Terms of Reference Accepted 2023 09 20.pdf (188 KB) (pdf)
- 2023 06 21 FC Minutes.pdf (243 KB) (pdf)
- June 2023 Family Update.pdf (1.19 MB) (pdf)
- CQI Report June.pdf (103 KB) (pdf)
- 2023 06 21 FC Agenda.pdf (636 KB) (pdf)
- 2023 05 17 FC Minutes.pdf (309 KB) (pdf)
- 6.-Continuous-Quality-Improvement-Fact-Sheet-EN.pdf (827 KB) (pdf)
- 2023 05 17 Licensee's Verbal Plan Reported to Family Council for Achieving Compliance.pdf (54.9 KB) (pdf)
- 2023 01 MLTC Inspection Report.pdf (244 KB) (pdf)
- Powers of FC FLTC Act.pdf (46.2 KB) (pdf)
- May 2023 Family Update.pdf (991 KB) (pdf)
- 2023 05 17 FC Agenda.pdf (168 KB) (pdf)
- April 2023 Family Update.pdf (1.85 MB) (pdf)
- 2023 04 19 FC Minutes.pdf (242 KB) (pdf)
- Family Council Agenda April 2023.pdf (631 KB) (pdf)
- 2023 03 15 FC Minutes Final.lr .pdf (238 KB) (pdf)
- March 2023 Family Update.JR.pdf (431 KB) (pdf)
- FC Mar 2023 PT Reza Falls Report.pdf (66.9 KB) (pdf)
- Family Council Agenda March 2023.pdf (624 KB) (pdf)
- 2023 02 15 FC Minutes.pdf (249 KB) (pdf)
- 2023 02 15 Family Updates, TPLTC Admin. Jennifer Ridgley.pdf (917 KB) (pdf)
- 2023 02 15 Palliative Approach to Care, Inge de Bruijn.pdf (2.32 MB) (pdf)
- Family Council Agenda February 15 2023.pdf (161 KB) (pdf)
- 2023 01 18 FC Minutes.pdf (243 KB) (pdf)
- 2023 01 18 The Pines Care Planning Presentation.pdf (479 KB) (pdf)
- Adminsitrator's January 2023 Family Update.pdf (1.35 MB) (pdf)
- HS-1-2023-6-Results of an Abuse Investigation for The Pines Long-Term Care Home.pdf (140 KB) (pdf)
- The Ontario Caregiver Organization.pdf (8.66 KB) (pdf)
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form
Helpful Documents
- Admission Handbook (17.1 MB) (pdf)
- Long-Term Care Action Line (18.3 KB) (pdf)
- Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
- Resources for Patients Family Members and Caregivers.png (411 KB) (png)
- 2023-10-06-01-EN-Resident_Vaccination.pdf (168 KB) (pdf)
- 2023-10-06-01-EN-Staff_Visitor_Vaccination_2023.pdf (250 KB) (pdf)
FAQs
- Are there current provincial or local requirements that apply to visitors at The Pines?
- With the vaccination of residents, staff and Essential Caregivers well underway, when will measures be lifted?
- Will additional vaccination clinics be offered at the Pines?
- Can Visitors bring in a pet?
- What is the process for entering and exiting the Home?
Emergency Preparedness Plans
- Emergency Response Plan Overview September 2023.pdf (526 KB) (pdf)
- Fire plan 2023 - updated October 2023.pdf (1.32 MB) (pdf)
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Departmental Contingency Plans
- Updated November 2023- Administrative Contingency Plan.pdf (203 KB) (pdf)
- Updated November 2023- Dietary Contingency Plan.pdf (216 KB) (pdf)
- Updated November 2023- Environmental Contingency Plan.pdf (219 KB) (pdf)
- Updated November 2023- Nursing Contingency Plan.pdf (240 KB) (pdf)
- Updated November 2023- Activities Contingency Plan.pdf (196 KB) (pdf)
Infection Control Resources
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -