The Pines Resident & Family Portal

In collaboration with Public Health, we are pleased to announce that the outbreak in the Oak Home Area has officially been declared over as of October 2, 2025.

General Visitors are now well in all home areas.

We sincerely thank you for your patience and support throughout this period.

To continue safeguarding the health of our residents, we kindly ask that all visitors ensure they are symptom-free before entering and practice proper hand hygiene during their visit.

Your cooperation helps us maintain a safe and healthy environment for everyone.

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

In collaboration with Public Health, the Oak home area remains in a Respiratory Outbreak. Currently, ten (10) residents are isolated with respiratory symptoms such as a runny nose, nasal congestion, cough, and/or sneezing. Respiratory isolation only requires ONE symptom for isolation. Masks are now required in this home area, so please ensure you are following proper hand hygiene and respiratory precautions. Persons of importance to those affected have been notified.

The following infection control measures are to be implemented and followed:

• Surgical Masks are required in the Oak Home Area
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• No General Visitors at this time. Only two (2) essential caregivers at a time
• Twice Daily IPAC Surveillance screening
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
• Immediate isolation of any residents with new symptom onset
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

In collaboration with Public Health, the Oak home area remains in a Respiratory Outbreak. Currently, ten (10) residents are isolated with respiratory symptoms such as a runny nose, nasal congestion, cough, and/or sneezing. Respiratory isolation only requires ONE symptom for isolation. Masks are now required in this home area, so please ensure you are following proper hand hygiene and respiratory precautions. Persons of importance to those affected have been notified.

The following infection control measures are to be implemented and followed:

• Surgical Masks are required in the Oak Home Area
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• No General Visitors at this time. Only two (2) essential caregivers at a time
• Twice Daily IPAC Surveillance screening
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
• Immediate isolation of any residents with new symptom onset
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

In collaboration with Public Health, the Oak home area remains in a Respiratory Outbreak. Currently, ten (10) residents are isolated with respiratory symptoms such as a runny nose, nasal congestion, cough, and/or sneezing. Respiratory isolation only requires ONE symptom for isolation. Masks are now required in this home area, so please ensure you are following proper hand hygiene and respiratory precautions. Persons of importance to those affected have been notified.

The following infection control measures are to be implemented and followed:

• Surgical Masks are required in the Oak Home Area
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• No General Visitors at this time. Only two (2) essential caregivers at a time
• Twice Daily IPAC Surveillance screening
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
• Immediate isolation of any residents with new symptom onset
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

In collaboration with Public Health, the Oak home area remains in a Respiratory Outbreak. Currently, ten (10) residents are isolated with respiratory symptoms such as a runny nose, nasal congestion, cough, and/or sneezing. Respiratory isolation only requires ONE symptom for isolation. Masks are now required in this home area, so please ensure you are following proper hand hygiene and respiratory precautions. Persons of importance to those affected have been notified.

The following infection control measures are to be implemented and followed:

• Surgical Masks are required in the Oak Home Area
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• No General Visitors at this time. Only two (2) essential caregivers at a time
• Twice Daily IPAC Surveillance screening
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
• Immediate isolation of any residents with new symptom onset
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

In collaboration with Public Health, the Oak home area remains in a Respiratory Outbreak. Currently, ten (10) residents are isolated with respiratory symptoms such as a runny nose, nasal congestion, cough, and/or sneezing. Respiratory isolation only requires ONE symptom for isolation. Masks are now required in this home area, so please ensure you are following proper hand hygiene and respiratory precautions. Persons of importance to those affected have been notified.

The following infection control measures are to be implemented and followed:

• Surgical Masks are required in the Oak Home Area
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• No General Visitors at this time. Only two (2) essential caregivers at a time
• Twice Daily IPAC Surveillance screening
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
• Immediate isolation of any residents with new symptom onset
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

September 30th – National Day for Truth and Reconciliation. A day to recognize the history and ongoing impacts of the residential school system in Canada, and honour the survivors and their relatives. Also known as Orange Shirt Day, employing the Every Child Matters slogan to acknowledge the missing and murdered children who didn’t survive residential schools. A day to reflect on how to meaningfully move our country away from colonialism and towards Truth and Reconciliation.

Our team will be participating in this important event.

For more information, please visit: https://www.canada.ca/en/canadian-heritage/campaigns/national-day-truth-reconciliation.html

Thank you to those that were able to attend the Family Council Meeting in September. If you would like to review the recording, please click on the link below and use the passcode. Family Council is about education, feedback, and communication. We hope that you will be able to join us for our October meeting.

September Family Council Recording

Passcode: 2#Q.LtC5

Our team had an inspection between August 25-29, 2025.

To review the report, please click on the link below.

A Public Inspection and Order Report has been posted on the ministry's Reports on Long-Term Care Homes website, and can be accessed through this link.