Pines Resident Family Portal

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Welcome to our information and sharing portal for The Pines Resident Families and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.


VISITOR STATUS BY HOME AREA

CEDAR - Respiratory Outbreak declared over on April 22, 2024—No Visitor restrictions currently. General Visitors are allowed.

MAPLE - No Visitor restrictions currently. General Visitors are allowed.

OAK Respiratory Outbreak declared over on April 20, 2024—No Visitor restrictions currently. General Visitors are allowed.

BIRCH - No Visitor restrictions currently. General Visitors are allowed.

SPRUCE - No Visitor restrictions currently. General Visitors are allowed.

Welcome to our information and sharing portal for The Pines Resident Families and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.


VISITOR STATUS BY HOME AREA

CEDAR - Respiratory Outbreak declared over on April 22, 2024—No Visitor restrictions currently. General Visitors are allowed.

MAPLE - No Visitor restrictions currently. General Visitors are allowed.

OAK Respiratory Outbreak declared over on April 20, 2024—No Visitor restrictions currently. General Visitors are allowed.

BIRCH - No Visitor restrictions currently. General Visitors are allowed.

SPRUCE - No Visitor restrictions currently. General Visitors are allowed.

  • Respiratory Outbreak Update- Cedar and Oak Home Areas April 16, 2024

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    The Oak and Cedar Home Areas remain in a Respiratory Outbreak with four (4) residents showing symptoms such as cough, runny nose, nasal congestion, and/or fever. There have been a total of five (5) residents affected. Family members of those residents affected have been notified. We are currently waiting on test results from Public Health.

    The following infection control measures are to be implemented or continued at this time:

    • Masks and eye protection to be worn in the Oak & Cedar Home Areas
    • Residents are to remain in the unit at this time to reduce the risk of spread
    • *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Oak and Cedar Home Areas
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on the unit.
    • Limit of two (2) essential caregivers at a time
    • No General Visiting to Oak & Cedar home areas

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Respiratory Outbreak Update Cedar & Oak- April 15, 2024

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    The Oak and Cedar Home Areas remain in a Respiratory Outbreak with four (4) residents showing symptoms such as cough, runny nose, nasal congestion, and/or fever. There have been a total of five (5) residents affected. Family members of those residents affected have been notified. We are currently waiting on test results from Public Health.

    The following infection control measures are to be implemented or continued at this time:

    • Masks and eye protection to be worn in the Oak & Cedar Home Areas
    • Residents are to remain in the unit at this time to reduce the risk of spread
    • *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Oak and Cedar Home Areas
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on the unit.
    • Limit of two (2) essential caregivers at a time
    • No General Visiting to Oak & Cedar home areas

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Respiratory Outbreak Oak & Cedar Home Areas April 14, 2024

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    The Oak and Cedar Home Areas remain in a Respiratory Outbreak with five (5) residents showing symptoms such as cough, runny nose, nasal congestion, and/or fever. Family members of those residents affected have been notified. We are currently waiting on test results from Public Health.

    The following infection control measures are to be implemented or continued at this time:

    • Masks and eye protection to be worn in the Oak & Cedar Home Areas
    • Residents are to remain in the unit at this time to reduce the risk of spread
    • *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Oak and Cedar Home Areas
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on the unit.
    • Limit of two (2) essential caregivers at a time
    • No General Visiting to Oak & Cedar home areas

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Respiratory Outbreak Continues for Cedar and Oak Home Areas April 13, 2024

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    The Oak and Cedar Home Areas remain in a Respiratory Outbreak with five (5) residents showing symptoms such as cough, runny nose, nasal congestion, and/or fever. Family members of those residents affected have been notified. We are currently waiting on test results from Public Health.

    The following infection control measures are to be implemented or continued at this time:

    • Masks and eye protection to be worn in the Oak & Cedar Home Areas
    • Residents are to remain in the unit at this time to reduce the risk of spread
    • *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Oak and Cedar Home Areas
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on the unit.
    • Limit of two (2) essential caregivers at a time
    • No General Visiting to Oak & Cedar home areas

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Respiratory Outbreak Declared Oak & Cedar Home Areas April 12, 2024

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    In collaboration with Public Health, the Oak and Cedar Home Areas have declared a Respiratory Outbreak with five (5) residents showing symptoms such as cough, runny nose, nasal congestion, and/or fever. Family members of those residents affected have been notified. We are currently waiting on test results from Public Health.

    The following infection control measures are to be implemented or continued at this time:

    • Masks and eye protection to be worn in the Oak & Cedar Home Areas
    • Residents are to remain in the unit at this time to reduce the risk of spread
    • *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Oak and Cedar Home Areas
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on the unit.
    • Limit of two (2) essential caregivers at a time
    • No General Visiting to Oak & Cedar home areas

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Enhanced Surveillance Continues in Oak April 8, 2024

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    Oak Home Area remains on Enhanced Surveillance due to one (1) resident testing positive for COVID-19 with symptoms. Family members of the affected resident have been updated. There is no impact on visiting at this time.

    Infection Control Measures in place:

    • Masks to be worn on Oak Home Area
    • Personal Protective Equipment to be used when entering the room of any of the residents currently isolated
    • Hand Hygiene is imperative at all times
    • Cohorting for residents in the Oak Home Area.
    • Continue to monitor for any new symptoms from residents

    As we receive further updates from Public Health, we will send updates accordingly.

    If you have any questions, please reach out to John (IPAC Lead) at ext. 4752

  • Enhanced Surveillance Oak Home Area April 6, 2024

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    Please be advised, in collaboration with Public Health our Oak Home Area has been placed on Enhanced Surveillance due to one (1) resident testing positive for COVID-19 with symptoms. Family members of the affected resident have been updated. There is no impact on visiting at this time.

    Infection Control Measures in place:

    • Masks to be worn on Oak Home Area
    • Personal Protective Equipment to be used when entering the room of any of the residents currently isolated
    • Hand Hygiene is imperative at all times
    • Cohorting for residents in the Oak Home Area.
    • Continue to monitor for any new symptoms from residents

    As we receive further updates from Public Health, we will send updates accordingly.

    If you have any questions, please reach out to John (IPAC Lead) at ext. 4752

  • Solar Eclipse Information & Safety

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    Preparedness for Total Solar Eclipse

    To ensure the safety of long-term care home staff and residents, the Ministry of Long-Term Care would like to provide information and recommendations to prepare for the upcoming total solar eclipse.

    To support these communication efforts, please see the below memo as well as a Solar Eclipse Information and Safety poster that long-term care homes may use to convey precautions residents and families may take.

    ​
  • Spring is in the Air and Our Courtyards need your Help

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  • Recruiting Volunteers at The Pines

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Page last updated: 22 Apr 2024, 10:15 AM