The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
CEDAR - No Visitor restrictions currently. General Visitors are allowed.
MAPLE - No Visitor restrictions currently. General Visitors are allowed.
OAK – No Visitor restrictions currently. General Visitors are allowed.
BIRCH - No Visitor restrictions currently. General Visitors are allowed.
SPRUCE - No Visitor restrictions currently. General Visitors are allowed.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
CEDAR - No Visitor restrictions currently. General Visitors are allowed.
MAPLE - No Visitor restrictions currently. General Visitors are allowed.
OAK – No Visitor restrictions currently. General Visitors are allowed.
BIRCH - No Visitor restrictions currently. General Visitors are allowed.
SPRUCE - No Visitor restrictions currently. General Visitors are allowed.
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Safety Related to Pets in the Home
Share Safety Related to Pets in the Home on Facebook Share Safety Related to Pets in the Home on Twitter Share Safety Related to Pets in the Home on Linkedin Email Safety Related to Pets in the Home linkPlease ensure that if you are bringing your dog in on a retractable leash that your dog is look and no more then an arms length away from you. Would are recommending that you use a shorter leash in the home, but if you are using a retractable one, please ensure it is not stretched out as this is a tripping hazard.
Thank you
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Staffing Announcement - IPAC Lead
Share Staffing Announcement - IPAC Lead on Facebook Share Staffing Announcement - IPAC Lead on Twitter Share Staffing Announcement - IPAC Lead on Linkedin Email Staffing Announcement - IPAC Lead linkWe are excited to announce that John Iskander will be joining our team at The Pines as our new Infection Prevention and Control Lead. Please read below a quick bio in which John shared with us:
‘As a certified Infection Control Epidemiology Specialist CIC with CBIC.ORG, a licentiate of the Medical Council of Canada for verified International Medical Graduates and successful candidates in the Medical Council of Canada Qualification Exams, I was honored to serve the vulnerable Canadian population that have been profoundly impacted since the beginning of the COVID – 19 pandemic with the Canadian Red Cross and have been deployed to several Ontario Elderly Healthcare facilities, migrant farmer workers, shelters and the Indigenous First Nations Operations as Public Health Advisor/IPAC Specialist. I bring along high ethical, practical, representable and professional IPAC skills that hopefully will be a positive addition to the team and the wonderful residents of The Pines.’
John will join our team November 6th and will report directly to Kim Sander, DOC. He can be contacted at john.iskander@muskoka.on.ca or at extension 4752.
Please join us in welcoming John to our team.
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Resident COVID Vaccine Consent
Share Resident COVID Vaccine Consent on Facebook Share Resident COVID Vaccine Consent on Twitter Share Resident COVID Vaccine Consent on Linkedin Email Resident COVID Vaccine Consent linkA member of our nursing team will be reaching out to collect consent for your loved one to get their COVID vaccine, if required. Please reach out to the Charge Nurse if you are unsure if your family member requires the vaccine.
Thank you
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Outbreaks Declared Over October 30, 2023
Share Outbreaks Declared Over October 30, 2023 on Facebook Share Outbreaks Declared Over October 30, 2023 on Twitter Share Outbreaks Declared Over October 30, 2023 on Linkedin Email Outbreaks Declared Over October 30, 2023 linkIn collaboration with Public Health, the Cedar Home Area and Oak Home Area outbreak has been declared over as of October 30, 2023. Oak Home Area remains in heightened surveillance related to one (1) COVID case. N95 masks to be worn on the unit at this time. We will continue to provide updates.
Thank you for your patience as our team worked through the most recent outbreaks.
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First Planned Power Outage- October 30, 2023
Share First Planned Power Outage- October 30, 2023 on Facebook Share First Planned Power Outage- October 30, 2023 on Twitter Share First Planned Power Outage- October 30, 2023 on Linkedin Email First Planned Power Outage- October 30, 2023 linkThe new generator installation is going very smoothly and its completion is less than a month away. The remaining electrical work will require three to four power interruptions, each lasting up to 4 hours in duration. The first outage is planned for Monday October 30th from 11:00am to 3:00pm. During this outage we will be powered by our temporary generator which provides partial power to the building. As a reminder, resident rooms will not have power as they normally do during a power outage.
Due to limited power in the main kitchen and the inability to keep meals hot, a modified cold lunch will be offered.
Should you have any questions or concerns please reach out.
Thank you for your patience
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Outbreak Update- October 28, 2023
Share Outbreak Update- October 28, 2023 on Facebook Share Outbreak Update- October 28, 2023 on Twitter Share Outbreak Update- October 28, 2023 on Linkedin Email Outbreak Update- October 28, 2023 linkOak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has three (3) resident isolated and Cedar has one (1) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.
We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.
The following infection control measures to be implement or continued at this time:
- N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
- BID respiratory symptom screening on Oak and Cedar.
- Immediate isolation of any residents with new symptom onset.
- Cohorting of staff, when possible.
- Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
- Twice daily high touch surface cleaning on Oak and Cedar.
- Increased hand hygiene and PPE audits on unit.
- Increased resident hand hygiene.
- Use of red dietary trays for isolated residents.
- Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
- No General Visiting to the OAK and CEDAR Home Areas
- *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.
We will continue to provide updates as we move through the outbreak.
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Outbreak Update- October 27, 2023
Share Outbreak Update- October 27, 2023 on Facebook Share Outbreak Update- October 27, 2023 on Twitter Share Outbreak Update- October 27, 2023 on Linkedin Email Outbreak Update- October 27, 2023 linkOak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has three (3) resident isolated and Cedar has one (1) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.
We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.
The following infection control measures to be implement or continued at this time:
- N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
- BID respiratory symptom screening on Oak and Cedar.
- Immediate isolation of any residents with new symptom onset.
- Cohorting of staff, when possible.
- Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
- Twice daily high touch surface cleaning on Oak and Cedar.
- Increased hand hygiene and PPE audits on unit.
- Increased resident hand hygiene.
- Use of red dietary trays for isolated residents.
- Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
- No General Visiting to the OAK and CEDAR Home Areas
- *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.
We will continue to provide updates as we move through the outbreak.
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Outbreak Update- October 26, 2023
Share Outbreak Update- October 26, 2023 on Facebook Share Outbreak Update- October 26, 2023 on Twitter Share Outbreak Update- October 26, 2023 on Linkedin Email Outbreak Update- October 26, 2023 linkOak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has three (3) resident isolated and Cedar has two (2) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.
We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.
The following infection control measures to be implement or continued at this time:
- N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
- BID respiratory symptom screening on Oak and Cedar.
- Immediate isolation of any residents with new symptom onset.
- Cohorting of staff, when possible.
- Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
- Twice daily high touch surface cleaning on Oak and Cedar.
- Increased hand hygiene and PPE audits on unit.
- Increased resident hand hygiene.
- Use of red dietary trays for isolated residents.
- Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
- No General Visiting to the OAK and CEDAR Home Areas
- *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.
We will continue to provide updates as we move through the outbreak.
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Outbreak Update- October 25, 2023
Share Outbreak Update- October 25, 2023 on Facebook Share Outbreak Update- October 25, 2023 on Twitter Share Outbreak Update- October 25, 2023 on Linkedin Email Outbreak Update- October 25, 2023 linkOak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has three (3) resident isolated and Cedar has two (2) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.
We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.
The following infection control measures to be implement or continued at this time:
- N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
- BID respiratory symptom screening on Oak and Cedar.
- Immediate isolation of any residents with new symptom onset.
- Cohorting of staff, when possible.
- Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
- Twice daily high touch surface cleaning on Oak and Cedar.
- Increased hand hygiene and PPE audits on unit.
- Increased resident hand hygiene.
- Use of red dietary trays for isolated residents.
- Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
- No General Visiting to the OAK and CEDAR Home Areas
- *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.
We will continue to provide updates as we move through the outbreak.
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Outbreak Update- October 24, 2023
Share Outbreak Update- October 24, 2023 on Facebook Share Outbreak Update- October 24, 2023 on Twitter Share Outbreak Update- October 24, 2023 on Linkedin Email Outbreak Update- October 24, 2023 linkOak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has five (5) resident isolated and Cedar has two (2) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.
We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.
The following infection control measures to be implement or continued at this time:
- N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
- BID respiratory symptom screening on Oak and Cedar.
- Immediate isolation of any residents with new symptom onset.
- Cohorting of staff, when possible.
- Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
- Twice daily high touch surface cleaning on Oak and Cedar.
- Increased hand hygiene and PPE audits on unit.
- Increased resident hand hygiene.
- Use of red dietary trays for isolated residents.
- Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
- No General Visiting to the OAK and CEDAR Home Areas
- *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.
We will continue to provide updates as we move through the outbreak.
Follow Project
Family Council
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2024
- Family Council Agenda 2024 02 21 lr.pdf (251 KB) (pdf)
- Family Council Agenda 2024 01 17 lr.pdf (235 KB) (pdf)
- 2024 01 17 Family Council Minutes.lr.pdf (266 KB) (pdf)
- TP 2024 01 17 New Voicemail.pdf (36.1 KB) (pdf)
- FC_The RD has many roles around the dining experience_RD Celine Small_.Jan 17 2024pdf.pdf (62.5 KB) (pdf)
- FC Dietary Manager_Scot Gray Report_Dining Experience January 17 2024.pdf (67.9 KB) (pdf)
- FC Admin Report_Health Services Update_N Barrette_ 1 16 2024-1.pdf (581 KB) (pdf)
- FC Activity Report - January 17 2024.pdf (50.1 KB) (pdf)
- 2024 01 17_Dining Experience at TP-Discussion Guideline.pdf (59.2 KB) (pdf)
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2023
- 2023 12 20 FC Agenda.pdf (238 KB) (pdf)
- Council Approves 2024 District of Muskoka Budget.pdf (481 KB) (pdf)
- FC Flyer Approved Dec 20 2023 Terms of Reference.pdf (64.2 KB) (pdf)
- 2023 12 20 Family Council Minutes.pdf (249 KB) (pdf)
- Health Services Overview for Family Council - December 20, 2023.pdf (739 KB) (pdf)
- Council approves 2024 District of Muskoka budget.pdf (481 KB) (pdf)
- FC Flyer Approved Dec 20 2023 Terms of Reference - Copy.pdf (64.2 KB) (pdf)
- Health Services Overview for Family Council - December 20, 2023.pdf (739 KB) (pdf)
- FC Flyer Draft 3 Dec 2023.pdf (75.1 KB) (pdf)
- 2023 11 15 FC Agenda (248 KB) (pdf)
- Family Council Job Descriptions Approved October 18 2023.pdf (220 KB) (pdf)
- October 2023 Family Update.pdf (960 KB) (pdf)
- Updated- Code White and Abuse Reporting 2023.pdf (1.46 MB) (pdf)
- HR-001 RespectfulWorkplace_FINAL.pdf (393 KB) (pdf)
- Sched B -Code of Conduct - final (Feb.20.20).pdf (100 KB) (pdf)
- Assistant-Director-of-Care---2021-12.pdf (148 KB) (pdf)
- Director-of-Care---2021-12.pdf (64.8 KB) (pdf)
- 2023 10 18 Family Council Minutes.lr.FINAL.pdf (278 KB) (pdf)
- 2023 10 18 Family Council Agenda.pdf (249 KB) (pdf)
- 2023 09 20 FC Agenda.pdf (219 KB) (pdf)
- 2023 09 20 Family Council Minutes.pdf (234 KB) (pdf)
- Administrator September 2023 Family Update.pdf (623 KB) (pdf)
- Audiology TP 2023.jpg (2.86 MB) (jpg)
- Social Work at The Pines.pdf (7.25 MB) (pdf)
- Family Council Terms of Reference Accepted 2023 09 20.pdf (188 KB) (pdf)
- 2023 06 21 FC Minutes.pdf (243 KB) (pdf)
- June 2023 Family Update.pdf (1.19 MB) (pdf)
- CQI Report June.pdf (103 KB) (pdf)
- 2023 06 21 FC Agenda.pdf (636 KB) (pdf)
- 2023 05 17 FC Minutes.pdf (309 KB) (pdf)
- 6.-Continuous-Quality-Improvement-Fact-Sheet-EN.pdf (827 KB) (pdf)
- 2023 05 17 Licensee's Verbal Plan Reported to Family Council for Achieving Compliance.pdf (54.9 KB) (pdf)
- 2023 01 MLTC Inspection Report.pdf (244 KB) (pdf)
- Powers of FC FLTC Act.pdf (46.2 KB) (pdf)
- May 2023 Family Update.pdf (991 KB) (pdf)
- 2023 05 17 FC Agenda.pdf (168 KB) (pdf)
- April 2023 Family Update.pdf (1.85 MB) (pdf)
- 2023 04 19 FC Minutes.pdf (242 KB) (pdf)
- Family Council Agenda April 2023.pdf (631 KB) (pdf)
- 2023 03 15 FC Minutes Final.lr .pdf (238 KB) (pdf)
- March 2023 Family Update.JR.pdf (431 KB) (pdf)
- FC Mar 2023 PT Reza Falls Report.pdf (66.9 KB) (pdf)
- Family Council Agenda March 2023.pdf (624 KB) (pdf)
- 2023 02 15 FC Minutes.pdf (249 KB) (pdf)
- 2023 02 15 Family Updates, TPLTC Admin. Jennifer Ridgley.pdf (917 KB) (pdf)
- 2023 02 15 Palliative Approach to Care, Inge de Bruijn.pdf (2.32 MB) (pdf)
- Family Council Agenda February 15 2023.pdf (161 KB) (pdf)
- 2023 01 18 FC Minutes.pdf (243 KB) (pdf)
- 2023 01 18 The Pines Care Planning Presentation.pdf (479 KB) (pdf)
- Adminsitrator's January 2023 Family Update.pdf (1.35 MB) (pdf)
- HS-1-2023-6-Results of an Abuse Investigation for The Pines Long-Term Care Home.pdf (140 KB) (pdf)
- The Ontario Caregiver Organization.pdf (8.66 KB) (pdf)
Upcoming Family Events
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May 31 2024
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form
Helpful Documents
- Admission Handbook (17.1 MB) (pdf)
- Long-Term Care Action Line (18.3 KB) (pdf)
- Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
- Resources for Patients Family Members and Caregivers.png (411 KB) (png)
- 2023-10-06-01-EN-Resident_Vaccination.pdf (168 KB) (pdf)
- 2023-10-06-01-EN-Staff_Visitor_Vaccination_2023.pdf (250 KB) (pdf)
FAQs
- Are there current provincial or local requirements that apply to visitors at The Pines?
- With the vaccination of residents, staff and Essential Caregivers well underway, when will measures be lifted?
- Will additional vaccination clinics be offered at the Pines?
- Can Visitors bring in a pet?
- What is the process for entering and exiting the Home?
Emergency Preparedness Plans
- Emergency Response Plan Overview September 2023.pdf (526 KB) (pdf)
- Fire plan 2023 - updated October 2023.pdf (1.32 MB) (pdf)
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Departmental Contingency Plans
- Updated November 2023- Administrative Contingency Plan.pdf (203 KB) (pdf)
- Updated November 2023- Dietary Contingency Plan.pdf (216 KB) (pdf)
- Updated November 2023- Environmental Contingency Plan.pdf (219 KB) (pdf)
- Updated November 2023- Nursing Contingency Plan.pdf (240 KB) (pdf)
- Updated November 2023- Activities Contingency Plan.pdf (196 KB) (pdf)
Infection Control Resources
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -