The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, persons of importance, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Important Notice: Resident and Family Portal Retirement
Dear Residents and Families,
We would like to inform you that the Resident and Family Portal will be retiring effective August 31, 2026.
As part of our ongoing efforts to enhance communication and engagement, we have transitioned to using the Engage+ Health Bulletin Board by Evoke Health as our primary platform for sharing updates, announcements, events, and important information.
If you are a current family member and have not yet registered for Engage+, we encourage you to sign up before August 31, 2026, to ensure continued access to important communications and updates from The Pines.
Should you require assistance with registering for Engage+, please contact the home and a member of our team will be happy to help.
Thank you for your continued support and partnership as we make this transition.
The Pines Long-Term Care Home
VISITOR STATUS BY HOME AREA
Birch – General visitors are welcome at this time. There are currently no active outbreaks.
Spruce – General visitors are welcome at this time. There are currently no active outbreaks.
Oak – General visitors are welcome at this time. There are currently no active outbreaks.
Cedar – General visitors are welcome at this time. There are currently no active outbreaks.
Maple – General visitors are welcome at this time. There are currently no active outbreaks.
Welcome to our information and sharing portal for The Pines Residents, their Family members, persons of importance, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Important Notice: Resident and Family Portal Retirement
Dear Residents and Families,
We would like to inform you that the Resident and Family Portal will be retiring effective August 31, 2026.
As part of our ongoing efforts to enhance communication and engagement, we have transitioned to using the Engage+ Health Bulletin Board by Evoke Health as our primary platform for sharing updates, announcements, events, and important information.
If you are a current family member and have not yet registered for Engage+, we encourage you to sign up before August 31, 2026, to ensure continued access to important communications and updates from The Pines.
Should you require assistance with registering for Engage+, please contact the home and a member of our team will be happy to help.
Thank you for your continued support and partnership as we make this transition.
The Pines Long-Term Care Home
VISITOR STATUS BY HOME AREA
Birch – General visitors are welcome at this time. There are currently no active outbreaks.
Spruce – General visitors are welcome at this time. There are currently no active outbreaks.
Oak – General visitors are welcome at this time. There are currently no active outbreaks.
Cedar – General visitors are welcome at this time. There are currently no active outbreaks.
Maple – General visitors are welcome at this time. There are currently no active outbreaks.
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June Family Zoom Meeting Hosted by Family Council
Share June Family Zoom Meeting Hosted by Family Council on Facebook Share June Family Zoom Meeting Hosted by Family Council on X (formerly Twitter) Share June Family Zoom Meeting Hosted by Family Council on Linkedin Email June Family Zoom Meeting Hosted by Family Council linkCLOSED: This discussion has concluded.The next meeting will take place on June 21, 2023, at 6:30 pm
You can join us in person at the home in the Fran Coleman Room or Virtually using the link below.
Join Zoom Meeting
https://us02web.zoom.us/j/89455264812?pwd=OXdVYnNodUJWSDZnWXlWM3huS1RMZz09
Meeting ID: 894 5526 4812
Passcode: 506904
We look forward to seeing you there!
The next meeting will take place on June 21, 2023, at 6:30 pm
You can join us in person at the home in the Fran Coleman Room or Virtually using the link below.
Join Zoom Meeting
https://us02web.zoom.us/j/89455264812?pwd=OXdVYnNodUJWSDZnWXlWM3huS1RMZz09
Meeting ID: 894 5526 4812
Passcode: 506904
We look forward to seeing you there!
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Happy Father's Day Sunday, June 18, 2023
Share Happy Father's Day Sunday, June 18, 2023 on Facebook Share Happy Father's Day Sunday, June 18, 2023 on X (formerly Twitter) Share Happy Father's Day Sunday, June 18, 2023 on Linkedin Email Happy Father's Day Sunday, June 18, 2023 linkCLOSED: This discussion has concluded.
“Happy Father’s Day to all the dads, the not-yet dads, the stepdads, the moms who are dads, the adoptive dads, the grandads, and the dads who are no longer with us.” Unknown
We wish all of you a happy Father's Day on
Sunday, June 18th, 2023, and hope you get to spend time with that particular person in your life.
“Happy Father’s Day to all the dads, the not-yet dads, the stepdads, the moms who are dads, the adoptive dads, the grandads, and the dads who are no longer with us.” Unknown
We wish all of you a happy Father's Day on
Sunday, June 18th, 2023, and hope you get to spend time with that particular person in your life.
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Notice of Assessment for 2022
Share Notice of Assessment for 2022 on Facebook Share Notice of Assessment for 2022 on X (formerly Twitter) Share Notice of Assessment for 2022 on Linkedin Email Notice of Assessment for 2022 linkCLOSED: This discussion has concluded.For residents in a basic room (sharing a washroom) - if your Notice of Assessment for 2022 hasn’t been handed into the Administration Office, please do so as soon as possible so we can complete the rate reduction application for the July 1st cycle for eligible people.
If you have any questions, please reach out to myself at ext. 4841
Thank you,
Kim Gibbs
For residents in a basic room (sharing a washroom) - if your Notice of Assessment for 2022 hasn’t been handed into the Administration Office, please do so as soon as possible so we can complete the rate reduction application for the July 1st cycle for eligible people.
If you have any questions, please reach out to myself at ext. 4841
Thank you,
Kim Gibbs
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Front Door Repairs Friday, June 16, 2023
Share Front Door Repairs Friday, June 16, 2023 on Facebook Share Front Door Repairs Friday, June 16, 2023 on X (formerly Twitter) Share Front Door Repairs Friday, June 16, 2023 on Linkedin Email Front Door Repairs Friday, June 16, 2023 linkCLOSED: This discussion has concluded.Due to supply chain concerns the threshold was not repaired on Monday, but we have heard from the company and the threshold at the front door will be removed and a new one installed to assist with accessibility. Please be patient as you come through the front door with this work happening. This will start at 6:00 pm and will continue into the evening until work is complete.
Due to supply chain concerns the threshold was not repaired on Monday, but we have heard from the company and the threshold at the front door will be removed and a new one installed to assist with accessibility. Please be patient as you come through the front door with this work happening. This will start at 6:00 pm and will continue into the evening until work is complete.
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Ministry Inspection Report Available
Share Ministry Inspection Report Available on Facebook Share Ministry Inspection Report Available on X (formerly Twitter) Share Ministry Inspection Report Available on Linkedin Email Ministry Inspection Report Available linkCLOSED: This discussion has concluded.A Public Inspection and Order Report has been posted on the ministry's Reports on Long-Term Care Homes website and can be accessed through this link.
http://publicreporting.ltchomes.net/en-ca/homeprofile.aspx?Home=M564&tab=1
A Public Inspection and Order Report has been posted on the ministry's Reports on Long-Term Care Homes website and can be accessed through this link.
http://publicreporting.ltchomes.net/en-ca/homeprofile.aspx?Home=M564&tab=1
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Improvements Happening Monday June 12, 2023
Share Improvements Happening Monday June 12, 2023 on Facebook Share Improvements Happening Monday June 12, 2023 on X (formerly Twitter) Share Improvements Happening Monday June 12, 2023 on Linkedin Email Improvements Happening Monday June 12, 2023 linkCLOSED: This discussion has concluded.- Monday, June 2, 2023: Generator preparation work will start at the back of the home. There will be a concrete pad and a trench for wiring dug. This area will be barricaded off.
- Monday, June 2, 2023: Generator preparation work will start at the back of the home. There will be a concrete pad and a trench for wiring dug. This area will be barricaded off.
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Emergency - Grandparent Scam
Share Emergency - Grandparent Scam on Facebook Share Emergency - Grandparent Scam on X (formerly Twitter) Share Emergency - Grandparent Scam on Linkedin Email Emergency - Grandparent Scam linkCLOSED: This discussion has concluded.The OPP and GTA police services are jointly conducting an investigation into Emergency – Grandparent Scams, which target elderly persons throughout Canada.
The majority of the victims are Ontario residents. In recent weeks, the OPP and Canadian Anti-Fraud Centre received reports of fraudsters contacting taxi companies, requesting them to go to long-term care homes to retrieve funds from victims targeted in the Emergency - Grandparent Scams.
In response, MLTC is partnering with the OPP and the Ministry of Health to share the attached prevention materials with Ontario long-term care homes and their residents
The OPP and GTA police services are jointly conducting an investigation into Emergency – Grandparent Scams, which target elderly persons throughout Canada.
The majority of the victims are Ontario residents. In recent weeks, the OPP and Canadian Anti-Fraud Centre received reports of fraudsters contacting taxi companies, requesting them to go to long-term care homes to retrieve funds from victims targeted in the Emergency - Grandparent Scams.
In response, MLTC is partnering with the OPP and the Ministry of Health to share the attached prevention materials with Ontario long-term care homes and their residents
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Awnings and Umbrellas
Share Awnings and Umbrellas on Facebook Share Awnings and Umbrellas on X (formerly Twitter) Share Awnings and Umbrellas on Linkedin Email Awnings and Umbrellas linkCLOSED: This discussion has concluded.For all of us, our residents and their family members to use the umbrellas and awnings for the summer months, we ask that each person put the umbrella down or the awning in after use. If you see an awning out or an umbrella up with no one using it, please feel free to pull it in or put it down.
Thanks for helping to ensure these stay in good working order for us all to enjoy!
Kim Gibbs
For all of us, our residents and their family members to use the umbrellas and awnings for the summer months, we ask that each person put the umbrella down or the awning in after use. If you see an awning out or an umbrella up with no one using it, please feel free to pull it in or put it down.
Thanks for helping to ensure these stay in good working order for us all to enjoy!
Kim Gibbs
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Volunteer Opportunities in the Home
Share Volunteer Opportunities in the Home on Facebook Share Volunteer Opportunities in the Home on X (formerly Twitter) Share Volunteer Opportunities in the Home on Linkedin Email Volunteer Opportunities in the Home linkCLOSED: This discussion has concluded.
A lot of our residents are wanting pet visiting! We have reached out to all of our resources, but no luck. Are you someone that has a pet that has current vaccination status and you would be willing to sign up as a volunteer?
We are looking for you!
We require a current vaccination status of the animal which is kept on file in the admin office and we would need you to fill out the volunteer paperwork to become a registered volunteer. You can come and go on your own time if you want or we can set you up with an activity aide and your visit can become a program.
A lot of our residents are wanting pet visiting! We have reached out to all of our resources, but no luck. Are you someone that has a pet that has current vaccination status and you would be willing to sign up as a volunteer?
We are looking for you!
We require a current vaccination status of the animal which is kept on file in the admin office and we would need you to fill out the volunteer paperwork to become a registered volunteer. You can come and go on your own time if you want or we can set you up with an activity aide and your visit can become a program.
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June is Seniors Month in Ontario
Share June is Seniors Month in Ontario on Facebook Share June is Seniors Month in Ontario on X (formerly Twitter) Share June is Seniors Month in Ontario on Linkedin Email June is Seniors Month in Ontario linkCLOSED: This discussion has concluded.June is Seniors Month in Ontario. The 2023 theme is “Working for Seniors.”
It’s a time to recognize the hard work seniors have done all their lives to make Ontario into the great place it is today.
We are working for seniors by:
- recognizing and celebrating their accomplishments and milestones.
- funding Seniors Active Living Centre programs that promote wellness, social connections, and education in communities across the province.
- making it easier to find programs and services available for seniors in Ontario, including tax credits, health, caregiving, housing, transportation, and staying safe.
Visit https://www.ontario.ca/page/celebrating-seniors-ontario
June is Seniors Month in Ontario. The 2023 theme is “Working for Seniors.”
It’s a time to recognize the hard work seniors have done all their lives to make Ontario into the great place it is today.
We are working for seniors by:
- recognizing and celebrating their accomplishments and milestones.
- funding Seniors Active Living Centre programs that promote wellness, social connections, and education in communities across the province.
- making it easier to find programs and services available for seniors in Ontario, including tax credits, health, caregiving, housing, transportation, and staying safe.
Visit https://www.ontario.ca/page/celebrating-seniors-ontario
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2026
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2025
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Family Council Agenda October 15 2025.pdf (123 KB) (pdf)
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Family Council Agenda September 2025.pdf (128 KB) (pdf)
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Family Council Agenda June 18 2025.pdf (132 KB) (pdf)
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Family Council TERMS OF REFERENCE Final Copy April 2025.pdf (157 KB) (pdf)
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Family Council Agenda April 16 2025.pdf (44.3 KB) (pdf)
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19_ 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15_ 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Resident Admission Handbook (47 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
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Family Councils of Ontario LTC Navigation Guide (5.28 MB) (pdf)
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Visiting Tips for Persons of Importance (112 KB) (pdf)
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Stepping In- What you May need to know- Helpful tool for SDM-POA (229 KB) (pdf)
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Risk factors for dementia — 2024 update - Lancet Study.jpg (514 KB) (jpg)
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -