The Pines Resident & Family Portal

The Ministry was in for a visit January 9-13, 2023 and we have received the report.

• We did receive 11 written notifications, 2 Compliance orders, and 1 monetary fine with this report.
• We have fallen behind on some programs and will be looking to get those in place to support the core program in the home.
• Ensuring that we are responding to resident pain needs to ensure comfort and a focus on a palliative approach to care.
• To ensure that all care team members are aware of the most recent interventions and needs of residents, care plans need to be updated as resident needs change.
• We need to ensure that moving forward we are diligent with infection control practices, such as hand hygiene and wearing the appropriate PPE at the appropriate time.
• Responding and supporting residents through responsive behaviours, including trialing interventions, coming together as an interdisciplinary team to re-evaluate, and working together to ensure the quality of care for all residents.
• We will be looking to complete education with all staff related to sexual abuse and targeted education for care planning team members. The education is mandatory to meet Ministry requirements and must be completed by April 21^st.

The report can be found here: The Pines LTC Inspection Report

In collaboration with Public Health, a respiratory outbreak has been declared in the Cedar Home Area. We currently have three (3) residents with respiratory symptoms (including lethargy, cough, sore throat, and hoarse voice) of unknown origin. Testing is currently taking place. Family members of the affected residents have been notified. We will continue to provide updates as we work through this most recent outbreak.

In collaboration with Public health, the Respiratory outbreak in the Oak Home Area has been declared over.

Thank you for being so patient as we worked through the outbreaks

• Oak remains in Respiratory Outbreak at this time.

Family members of those affected residents have been notified. We will continue to provide updates as we work through the outbreak. Masks must remain on in the resident's rooms at this time and N95 masks and eye protection are highly recommended in the affected home areas.

No General Visitors to the Oak Home Area at this time. Essential Caregivers may visit a maximum of two (2) at a time.

• Oak Home Area: Currently two (2) residents with respiratory symptoms.

Enhanced Infection Control Measures within the Oak home area include:

• Increased hand hygiene for staff and residents prior to meals
• Increased cleaning on affected units by housekeeping
• Increased PPE audits and hand hygiene audits
• Twice daily symptom screening
• Staff cohorting where possible
• All individuals are to be masked throughout the home in common areas.
• Mandatory N95 masks and Eye protection at all times on Oak.
• Residents in affected areas avoid group activities.

Please reach out to Melissa Muir-Clark (IPAC Lead) if you have any questions. Ext. 4752

Thank you for your feedback! The leadership team has received the results of the 2022 survey and will be working through them to make positive changes to the quality of care for the residents.

The formation of residents’ rights began in the early 1950s. The Ontario Residents’ Bill of Rights is embedded in our provincial legislation, the Fixing Long-Term Care Act (FLTCA), 2021, and accompanying Regulations (O. Reg. 246/22).

https://www.ontarc.com/residents-bill-of-rights.html

We would like to thank Pat for painting all the butterflies for our memorial boards that were purchased by The Pines Support Committee. Look for them in the home areas when you are in. This was an initiative through Residnets' Council.

• Oak remains in Respiratory Outbreak at this time.

Family members of those affected residents have been notified. We will continue to provide updates as we work through the outbreaks. Masks must remain on in the resident's rooms now, and N95 masks and eye protection are highly recommended in the affected home area.

No General Visitors to the Oak Home Area at this time. Essential Caregivers may visit a maximum of two (2) at a time.

• Oak Home Area: Currently two (2) residents with respiratory symptoms

Enhanced Infection Control Measures within the home include:

• Increased hand hygiene for staff and residents prior to meals
• Improved cleaning on affected units by housekeeping
• Increased PPE audits and hand hygiene audits
• Twice daily symptom screening
• Staff cohorting where possible
• All individuals are to be masked throughout the home in common areas.
• Mandatory N95 masks and Eye protection at all times in the Oak home area.
• Residents in affected areas avoid group activities.

Please contact Melissa Muir-Clark (IPAC Lead) if you have any questions. Ext. 4752

The Facility wide outbreak has been declared over with the exception of the OAK home area, as of March 22, 2023. The COVID outbreaks for Oak, Cedar, and Spruce have been declared over at this time as well.

Family members of those affected residents have been notified. We will continue to provide updates as we work through the outbreaks. Masks must remain on in the resident's rooms at this time and N95 masks and eye protection are highly recommended in the affected home areas.

No General Visitors to the Oak home Area at this time. Essential Caregivers may visit a maximum of two (2) at a time.

• Oak Home Area: Currently two (2) residents with respiratory symptoms, and three (3) residents with COVID-19 symptoms.

• The Whole Home Respiratory (symptoms such as cough, hoarse voice, sore throat, and lethargy) Outbreak continues at this time.
• Spruce remains in a COVID-19 Outbreak.
• Oak remains in COVID-19 Outbreaks.
• Cedar remains in Respiratory and COVID-19 outbreaks.

Family members of those affected residents have been notified. We will continue to provide updates as we work through the outbreaks. Masks must remain on in the resident's rooms at this time and N95 masks and eye protection are highly recommended in the affected home areas.

No General Visitors to the Home at this time. Essential Caregivers may visit a maximum of two (2) at a time.

• Oak Home Area: Currently two (2) residents with respiratory symptoms, and three (3) residents with COVID-19 symptoms.
• Cedar Home Area: Currently two (2) residents are isolated with respiratory symptoms and one (1) resident with COVID-19 symptoms.
• Spruce Home Area: Currently two (2) residents with COVID-19 symptoms.

Enhanced Infection Control Measures within the home include:

• Increased hand hygiene for staff and residents prior to meals
• Increased cleaning on affected units by housekeeping
• Increased PPE audits and hand hygiene audits
• Twice daily symptom screening
• Staff cohorting where possible
• All individuals are to be masked throughout the home in common areas.
• Mandatory N95 masks and Eye protection at all times on Cedar, Oak, and Spruce.
• Residents in affected areas avoid group activities.

Please reach out to Melissa Muir-Clark (IPAC Lead) if you have any questions. Ext. 4752