The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, persons of importance, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

VISITOR STATUS BY HOME AREA

Oak – Respiratory Outbreak Declared March 19, 2026. No general visitors permitted at this time. Visitation is limited to Essential Caregivers only, with a maximum of two (2) at a time.

Spruce – General visitors are welcome at this time. There are currently no active outbreaks.

Birch – General visitors are welcome at this time. There are currently no active outbreaks.

Cedar – General visitors are welcome at this time. There are currently no active outbreaks.

Maple – General visitors are welcome at this time. There are currently no active outbreaks.

Welcome to our information and sharing portal for The Pines Residents, their Family members, persons of importance, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

VISITOR STATUS BY HOME AREA

Oak – Respiratory Outbreak Declared March 19, 2026. No general visitors permitted at this time. Visitation is limited to Essential Caregivers only, with a maximum of two (2) at a time.

Spruce – General visitors are welcome at this time. There are currently no active outbreaks.

Birch – General visitors are welcome at this time. There are currently no active outbreaks.

Cedar – General visitors are welcome at this time. There are currently no active outbreaks.

Maple – General visitors are welcome at this time. There are currently no active outbreaks.

  • Important Outbreak Update April 24, 2023

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    CLOSED: This discussion has concluded.

    In consultation with Public Health, the outbreak has been rescinded for Maple, Cedar, and Spruce home areas. Birch continues with four (4) residents with enteric symptoms, such as nausea, vomiting, and diarrhea. Oak currently has no resident cases but is being closely monitored. Family members of those residents affected have been updated. Visiting continues to be restricted on Oak and Birch to essential caregivers only, a maximum of two (2) at a time.

  • Outbreak Update April 22, 2023

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    CLOSED: This discussion has concluded.

    The Whole Home remains in an Enteric Outbreak; symptoms consist of nausea, vomiting, and/or diarrhea. There are four (4) residents in Birch and one (1) in each Maple and Cedar Home areas.

    Family members of those affected residents have been notified. We will continue to provide updates as we work through the outbreak.

    No General Visitors to the Cedar Home Area at this time. Essential Caregivers may visit a maximum of two (2) at a time.

    Enhanced Infection Control Measures within the home include:

    · Increased hand hygiene for staff and residents prior to meals

    · Increased cleaning on affected units by housekeeping

    · Increased PPE audits and hand hygiene audits

    · Staff cohorting where possible

    · Residents to avoid large group activities.

    

    Please reach out to Melissa Muir-Clark (IPAC Lead) if you have any questions. Ext. 4752

  • Family Zoom Meeting hosted by Family Council Zoom Recording

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    CLOSED: This discussion has concluded.

    Thank you to those who could attend the meeting on Wednesday evening. Below is a recording of the meeting if you wish to watch it. We hope to see you next month!

    April 2023 Family Meeting Hosted by Family Council Recording

    Passcode: Ah=%T&Y7

  • Whole Home Outbreak Declared April 21, 2023

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    CLOSED: This discussion has concluded.

    The entire home has declared an Enteric Outbreak in collaboration with Public Health. Symptoms consist of nausea, vomiting, and/or diarrhea. There are three (3) residents in Birch and one (1) in each Maple, Cedar, and Oak Home area.

    Family members of those affected residents have been notified. We will continue to provide updates as we work through the outbreak.

    No General Visitors to the Cedar Home Area at this time. Essential Caregivers may visit a maximum of two (2) at a time.

    Enhanced Infection Control Measures within the home include:

    · Increased hand hygiene for staff and residents prior to meals

    · Increased cleaning on affected units by housekeeping

    · Increased PPE audits and hand hygiene audits

    · Staff cohorting where possible

    · Residents to avoid large group activities.

    

    Please reach out to Melissa Muir-Clark (IPAC Lead) if you have any questions. Ext. 4752

  • COVID-19 Booster Vaccine Clinic

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    CLOSED: This discussion has concluded.
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    Simcoe Muskoka Health Unit Immunization Team

    The Team will provide a COVID-19 Vaccine Booster Clinic at the home for all eligible residents on May 9, 2023. Please watch for a call from the home to gain consent for the vaccination for your loved one.

  • Family Zoom Meeting hosted by Family Council

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    CLOSED: This discussion has concluded.

    The next meeting is April 19, 2023

    Time: 6:30- 8:00 pm

    You are welcome to attend the meeting in person in the Fran Coleman Room at the Pines or

    Join Zoom Meeting

    https://us02web.zoom.us/j/89455264812?pwd=OXdVYnNodUJWSDZnWXlWM3huS1RMZz09

    Meeting ID: 894 5526 4812

    Passcode: 506904

    Please see the attached agenda and contact Jill Gaston, Chair of the Family Council if you have any questions.


    Updated Family Council Agenda April 2023

  • Updates to Ministry of Long Term Care Ontario Regulation 246/22

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    CLOSED: This discussion has concluded.

    The Ministry of Long-Term Care announced changes in Ontario Regulation 246/22 under the Fixing Long-Term Care Act, 2021 which came into effect on April 11, 2023.

    The changes relate to the following:

    • The way residents safely receive medications.
    • Ensuring that residents live comfortably in their home.
    • Qualification requirements for some staff positions.

    Click on the link below to review the updates:

    Amendments to Regulations


  • Invitations to Information Sessions For Residents, Families and Caregivers

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    CLOSED: This discussion has concluded.

    NEW: April 11, 2023- Invitations to Information Sessions For Residents, Families and Caregivers

    Long-term care residents, families and caregivers are invited to attend an information session to hear important updates from the Ministry of Long-Term Care on changes made to the rules that long-term care homes have to follow. The changes relate to:

    • The way residents safely receive medications.
    • Ensuring that residents live comfortably in their home.
    • Qualification requirements for some staff positions.

    As well, the Ministry has created a What Residents Can Expect information sheet on the changes which can be accessed using the link below.

    Please share the information below and information sheet with your residents, their families and caregivers.

    Family and Caregiver Information Session

    You can click here to register for the family and caregiver information session that will take place on Monday, April 17 from 2:00 to 3:00 PM. When you register you will also be able to submit any questions you may have on the topics to be discussed which will be shared with the speakers before the session so that they can speak about the things that are most important to families and caregivers of long-term care residents.

  • Happy Easter

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    CLOSED: This discussion has concluded.

  • Infection Control Reminders

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    CLOSED: This discussion has concluded.

Page last updated: 28 Mar 2026, 08:31 AM