The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
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Important Outbreak Update- November 2, 2022
Share Important Outbreak Update- November 2, 2022 on Facebook Share Important Outbreak Update- November 2, 2022 on Twitter Share Important Outbreak Update- November 2, 2022 on Linkedin Email Important Outbreak Update- November 2, 2022 linkCLOSED: This discussion has concluded.We receive a call this morning from our Public Health Liaison to inform us that the final result for the resident that had tested positive for Influenza B was negative. This means that there was a rapid test performed by the Public Health lab which was initially positive and with that the Ministry of Health reacted to place the home into influenza B outbreak. After further testing of the sample, it has proven to be a false positive. At this time, Tamiflu will be discontinued for the residents and we currently have an unknown pathogen was the Respiratory Outbreak in Cedar.
Currently, we have two (2) residents isolated in Cedar with unknown respiratory virus and nine (9) residents isolated in Spruce, two (2) of which have covid-19.
If you have any questions, please don’t hesitate to let us know
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Staffing Announcement - ADOC- The Pines
Share Staffing Announcement - ADOC- The Pines on Facebook Share Staffing Announcement - ADOC- The Pines on Twitter Share Staffing Announcement - ADOC- The Pines on Linkedin Email Staffing Announcement - ADOC- The Pines linkCLOSED: This discussion has concluded.It is with great pleasure that we welcome Kimberly Sander to the Nursing Leadership Team as an Assistant Director of Care.
Kim is a Registered Nurse with over 15 years of experience in the nursing field including leadership roles. Most recently she has been the Client Service Leader for One Kids Place and prior to that was the Program Manager for Perioperative and Perianesthesia Services at the Orillia Hospital. Kim brings to the ADOC role professionalism, passion for leading the nursing team and a deep understanding of clinical care. Kim holds her BScN from the University of Ontario and is currently completing her Masters of Science in Nursing. We believe that she will assist in strengthening the nursing leadership team and growing our Pines LTC home team. Kim officially starts on Monday November 21, 2022 and will report to Tara MacLellan, DOC as well as working alongside Jennifer Carriere, ADOC. She can be reached at ext. 4861.
Please join us in congratulating Kim on her role and welcoming her to the Pines!
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Outbreak Update November 1, 2022
Share Outbreak Update November 1, 2022 on Facebook Share Outbreak Update November 1, 2022 on Twitter Share Outbreak Update November 1, 2022 on Linkedin Email Outbreak Update November 1, 2022 linkCLOSED: This discussion has concluded.We continue to be on outbreak on Cedar with 1 confirmed case of influenza and are awaiting lab results. We currently have 3 residents in Isolation.
We continue to be in an mixed Outbreak on Spruce with 2 resident confirmed cases of Covid-19, and other cases of Entero/Rhino Virus. Total of 8 residents in isolation on Spruce home area.
- Please continue wearing Eye protection and appropriate masks (N95 for Spruce)
- Please continue using appropriate PPE according to the signage on the residents door
- Please continue hand hygiene
Please reach out if you have any questions! 😊
Melissa Muir-Clark (she/her)
IPAC Lead
Phone: (705) 645-4488 x4752
Fax: (705) 645-6857
www.thepinesltc.ca
Our Mission: Optimizing life with excellent care, compassion and comforts of home. Our Vision: Continuously improve care, safety and quality of life in partnership with residents, their families and our community.
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Outbreak Update October 31, 2022
Share Outbreak Update October 31, 2022 on Facebook Share Outbreak Update October 31, 2022 on Twitter Share Outbreak Update October 31, 2022 on Linkedin Email Outbreak Update October 31, 2022 linkCLOSED: This discussion has concluded.Cedar remains with three (3) residents in isolation and is still considered influenza outbreak.
Spruce is now in COVID-19 & Respiratory Outbreak. Currently, we have two (2) COVID Positive residents on this unit, and six (6) other residents with respiratory symptoms.
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Essential Caregiver and General Visitor Policy Updates
Share Essential Caregiver and General Visitor Policy Updates on Facebook Share Essential Caregiver and General Visitor Policy Updates on Twitter Share Essential Caregiver and General Visitor Policy Updates on Linkedin Email Essential Caregiver and General Visitor Policy Updates linkCLOSED: This discussion has concluded.The leadership team has updated the policy based on the most recent MLTC changes. Please clink on the link below
If you would like to sign up as an essential caregiver. Essential Caregivers, may visit in the resident's bedroom to provide direct care to the resident (e.g., supporting feeding, mobility, personal hygiene, cognitive stimulation, communication, meaningful connection, relational continuity and assistance in decision- making).
Essential Caregiver Request Form
Please complete the attached form and return to jennifer.ridgley@muskoka.on.ca
The leadership team has updated the General Visitor Policy related to the most recent MLTC update. Please click on the link below to review.
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Outbreak Update October 28, 2022
Share Outbreak Update October 28, 2022 on Facebook Share Outbreak Update October 28, 2022 on Twitter Share Outbreak Update October 28, 2022 on Linkedin Email Outbreak Update October 28, 2022 linkCLOSED: This discussion has concluded.In collaboration with Public Health, the home as been placed in Respiratory Outbreak for the Spruce home area on October 27, 2022 and an Influenza Outbreak for the Cedar home area on October 26, 2022. The following is direction from Public Health at this time:
There are currently four (4) residents in Cedar and eight (8) residents in Spruce with respiratory symptoms that include nasal congestion, cough and mild fever.
The pathogen/virus has been identified for the ill residents on Cedar and Spruce, it is not COVID and therefore this means a 5 day isolation period for residents who are symptomatic, with symptom improvement.
No General Visitors, only Essential Caregivers at a maximum of two (2) at a time for each resident to the Spruce and Cedar home areas.
The following enhanced measures have been implemented.
- Symptomatic residents are in isolation on droplet/contact precautions
- Enhanced cleaning of high touch surfaces twice per day
- Surveillance of residents to identify any changes or development of symptoms
- The required PPE when on the unit is surgical mask and eye protection.
- The required PPE for isolated residents is droplet contact precautions including surgical mask, eye protection, gowns and gloves
Please reach out if you have any questions in Melissa Muir-Clark at the home.
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Respiratory Outbreak Spruce Home Area October 27, 2022
Share Respiratory Outbreak Spruce Home Area October 27, 2022 on Facebook Share Respiratory Outbreak Spruce Home Area October 27, 2022 on Twitter Share Respiratory Outbreak Spruce Home Area October 27, 2022 on Linkedin Email Respiratory Outbreak Spruce Home Area October 27, 2022 linkCLOSED: This discussion has concluded.In collaboration with Public Health, Spruce Home Area has declared a Respiratory Outbreak as of this morning.
We currently have three (3) symptomatic residents with an unknown pathogen.
Cedar Home Area remains in Influenza Outbreak at this time.
Essential Caregivers are the only visits able to enter both of these home areas and only two (2) at a time. Family members of those affected residents have been notified. We will continue to keep you updated as we work through this most recent outbreak.
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Evacuation Exercise Complete!
Share Evacuation Exercise Complete! on Facebook Share Evacuation Exercise Complete! on Twitter Share Evacuation Exercise Complete! on Linkedin Email Evacuation Exercise Complete! linkCLOSED: This discussion has concluded.Thank you to everyone that volunteered to help and to all the staff and residents for their patience as we worked through the exercise. What a great learning opportunity for our team!
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Influenza Outbreak Cedar Home Area October 26, 2022
Share Influenza Outbreak Cedar Home Area October 26, 2022 on Facebook Share Influenza Outbreak Cedar Home Area October 26, 2022 on Twitter Share Influenza Outbreak Cedar Home Area October 26, 2022 on Linkedin Email Influenza Outbreak Cedar Home Area October 26, 2022 linkCLOSED: This discussion has concluded.The outbreak in Oak has been declared over at this time.
Unfortunately, we now have an influenza case in Cedar with two other resident with symptoms as well. In collaboration with Public Health, Cedar has now been placed on outbreak as of October 26, 2022. Currently there are three (3) residents with symptoms and once (1) of which is confirmed on the home area and family members of those affected have been updated. We will continue to provide updates as we work through this most recent outbreak.
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Family Council & Family Meeting Recording
Share Family Council & Family Meeting Recording on Facebook Share Family Council & Family Meeting Recording on Twitter Share Family Council & Family Meeting Recording on Linkedin Email Family Council & Family Meeting Recording linkCLOSED: This discussion has concluded.Thank you to those that were able to attend the meeting. If you would like to review the recording, please click on the link below.
Passcode: Duaeh*8u
Follow Project
Family Council
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2025
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
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April 29 2025
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April 28 → May 09 2025
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April 29 2025
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May 13 2025
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May 27 2025
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
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Family Councils of Ontario LTC Navigation Guide (5.28 MB) (pdf)
Emergency Preparedness Plans
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The Pines Emergency Preparedness Manual 2025 (11 MB) (pdf)
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Fire plan 2024 - updated October 2024.pdf (1.35 MB) (pdf)
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Departmental Contingency Plans
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Updated November 2024- Administrative Contingency Plan (261 KB) (pdf)
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Updated November 2024- Dietary Contingency Plan (213 KB) (pdf)
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Updated November 2024- Environmental Contingency Plan (219 KB) (pdf)
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Updated November 2024 - Nursing Contingency Plan (247 KB) (pdf)
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Updated November 2024- Activities Contingency Plan (196 KB) (pdf)
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Pandemic Management Plan- 2025 (912 KB) (pdf)
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Natural Disasters and Extreme Weather Events- 2025 (1.33 MB) (pdf)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan- updated January 2025.pdf (282 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025.pdf (1.64 MB) (pdf)
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The Pines Equity, Inclusion, & Cultural Competency Plan 2024.pdf (203 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -