The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, persons of importance, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Important Notice: Resident and Family Portal Retirement
Dear Residents and Families,
We would like to inform you that the Resident and Family Portal will be retiring effective August 31, 2026.
As part of our ongoing efforts to enhance communication and engagement, we have transitioned to using the Engage+ Health Bulletin Board by Evoke Health as our primary platform for sharing updates, announcements, events, and important information.
If you are a current family member and have not yet registered for Engage+, we encourage you to sign up before August 31, 2026, to ensure continued access to important communications and updates from The Pines.
Should you require assistance with registering for Engage+, please contact the home and a member of our team will be happy to help.
Thank you for your continued support and partnership as we make this transition.
The Pines Long-Term Care Home
VISITOR STATUS BY HOME AREA
Birch – General visitors are welcome at this time. There are currently no active outbreaks.
Spruce – General visitors are welcome at this time. There are currently no active outbreaks.
Oak – General visitors are welcome at this time. There are currently no active outbreaks.
Cedar – General visitors are welcome at this time. There are currently no active outbreaks.
Maple – General visitors are welcome at this time. There are currently no active outbreaks.
Welcome to our information and sharing portal for The Pines Residents, their Family members, persons of importance, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Important Notice: Resident and Family Portal Retirement
Dear Residents and Families,
We would like to inform you that the Resident and Family Portal will be retiring effective August 31, 2026.
As part of our ongoing efforts to enhance communication and engagement, we have transitioned to using the Engage+ Health Bulletin Board by Evoke Health as our primary platform for sharing updates, announcements, events, and important information.
If you are a current family member and have not yet registered for Engage+, we encourage you to sign up before August 31, 2026, to ensure continued access to important communications and updates from The Pines.
Should you require assistance with registering for Engage+, please contact the home and a member of our team will be happy to help.
Thank you for your continued support and partnership as we make this transition.
The Pines Long-Term Care Home
VISITOR STATUS BY HOME AREA
Birch – General visitors are welcome at this time. There are currently no active outbreaks.
Spruce – General visitors are welcome at this time. There are currently no active outbreaks.
Oak – General visitors are welcome at this time. There are currently no active outbreaks.
Cedar – General visitors are welcome at this time. There are currently no active outbreaks.
Maple – General visitors are welcome at this time. There are currently no active outbreaks.
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Spasticity Management Program
Share Spasticity Management Program on Facebook Share Spasticity Management Program on X (formerly Twitter) Share Spasticity Management Program on Linkedin Email Spasticity Management Program linkCLOSED: This discussion has concluded.We have exciting news to share with you! Our home is pleased to offer to your loved ones a new spasticity management program. This program is intended to treat those affected by spasticity, which is a medical term used to describe a condition where a single muscle or group of muscles in the arm/leg become overactive or stiff. It can be caused following damage to the spinal cord, or injury to the brain, such as a stroke. If this condition is left untreated, it can get worse making simple things like toileting, grasping objects, and dressing difficult.
We have a specialist who treats spasticity coming to our home. This treatment is free of charge to the residents and/or families. The treatment is a medication that is injected into the affected muscle(s) to help relax the hyperactive muscles. It also helps to reduce contractions, increase the range of movement, and can help improve quality of life, including pain.
The Pines Charge Nurse on each unit will identify residents who are suitable candidates, and gain consent for referral and assessment by the specialist. If you would like more information or have any questions, please reach out to your unit Charge Nurse.
We have exciting news to share with you! Our home is pleased to offer to your loved ones a new spasticity management program. This program is intended to treat those affected by spasticity, which is a medical term used to describe a condition where a single muscle or group of muscles in the arm/leg become overactive or stiff. It can be caused following damage to the spinal cord, or injury to the brain, such as a stroke. If this condition is left untreated, it can get worse making simple things like toileting, grasping objects, and dressing difficult.
We have a specialist who treats spasticity coming to our home. This treatment is free of charge to the residents and/or families. The treatment is a medication that is injected into the affected muscle(s) to help relax the hyperactive muscles. It also helps to reduce contractions, increase the range of movement, and can help improve quality of life, including pain.
The Pines Charge Nurse on each unit will identify residents who are suitable candidates, and gain consent for referral and assessment by the specialist. If you would like more information or have any questions, please reach out to your unit Charge Nurse.
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Walking Together: Caregiver Support Group
Share Walking Together: Caregiver Support Group on Facebook Share Walking Together: Caregiver Support Group on X (formerly Twitter) Share Walking Together: Caregiver Support Group on Linkedin Email Walking Together: Caregiver Support Group linkCLOSED: This discussion has concluded.If you feel anxious and overwhelmed by your caregiving responsibilities, you're not the only one. Every caregiver faces challenges on their caregiving journey. It's normal, and you don't have to face it alone.
Join our caregiver walking group aimed at increasing mental and physical wellness and connecting essential caregivers and persons of importance within The Pine's community to one another. Walking together allows caregivers the opportunity to speak directly with another caregiver, share experiences, challenges, and successes, provide, and receive emotional support, and navigate this journey, together. Thereafter, creating a sense of community through shared lived experiences.
When: The 2nd and 4th Tuesday of May, June, July, August, and September- Tuesday, May 14th Tuesday, May 28th Tuesday, June 11th Tuesday, June 25th Tuesday, July 9th Tuesday, July 23rd Tuesday, August 6th* Tuesday, August 27th Tuesday, September 10th Tuesday, September 24th.
Where: Meeting at the Pines in the Country Kitchen
Where are we walking: approximately 1.5km walk (shorter routes can be made available)
Time: Meet at 10:30 am
What should I bring?- Comfortable walking shoes, a water bottle, an umbrella if it's raining
This is a free event- come rain or shin for anyone who is a person of importance to a Pines Resident
To register or get more information, contact Andrea Groomes, Social Worker at andrea.groomes@muskoka.on.ca or 705-645-4488 ext. 4835
If you feel anxious and overwhelmed by your caregiving responsibilities, you're not the only one. Every caregiver faces challenges on their caregiving journey. It's normal, and you don't have to face it alone.
Join our caregiver walking group aimed at increasing mental and physical wellness and connecting essential caregivers and persons of importance within The Pine's community to one another. Walking together allows caregivers the opportunity to speak directly with another caregiver, share experiences, challenges, and successes, provide, and receive emotional support, and navigate this journey, together. Thereafter, creating a sense of community through shared lived experiences.
When: The 2nd and 4th Tuesday of May, June, July, August, and September- Tuesday, May 14th Tuesday, May 28th Tuesday, June 11th Tuesday, June 25th Tuesday, July 9th Tuesday, July 23rd Tuesday, August 6th* Tuesday, August 27th Tuesday, September 10th Tuesday, September 24th.
Where: Meeting at the Pines in the Country Kitchen
Where are we walking: approximately 1.5km walk (shorter routes can be made available)
Time: Meet at 10:30 am
What should I bring?- Comfortable walking shoes, a water bottle, an umbrella if it's raining
This is a free event- come rain or shin for anyone who is a person of importance to a Pines Resident
To register or get more information, contact Andrea Groomes, Social Worker at andrea.groomes@muskoka.on.ca or 705-645-4488 ext. 4835
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Infection Control Education For May
Share Infection Control Education For May on Facebook Share Infection Control Education For May on X (formerly Twitter) Share Infection Control Education For May on Linkedin Email Infection Control Education For May linkCLOSED: This discussion has concluded.Hand Hygiene is an important aspect of infection prevention and control. It is the most important step in breaking the chain of infection. Please take a look at the information above and the video below. If you have any questions, don't hesitate to get in touch with John Iskander, IPAC lead at ext. 4752.
Hand Hygiene is an important aspect of infection prevention and control. It is the most important step in breaking the chain of infection. Please take a look at the information above and the video below. If you have any questions, don't hesitate to get in touch with John Iskander, IPAC lead at ext. 4752.
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The Pines Family Council is Looking for You to Join!
Share The Pines Family Council is Looking for You to Join! on Facebook Share The Pines Family Council is Looking for You to Join! on X (formerly Twitter) Share The Pines Family Council is Looking for You to Join! on Linkedin Email The Pines Family Council is Looking for You to Join! linkCLOSED: This discussion has concluded.
Family Council meeting for May:
Wednesday, May 15, 2024 at 6:30pm
Join Zoom Meeting using the link below:
https://us02web.zoom.us/j/82942296115?pwd=Rks4eDY3UVFSM1ZTeXFYOXAvTDhhZz09
Meeting ID: 829 4229 6115
Passcode: 656014
May 2024 Family Council Agenda
We will have John Iskander, IPAC Lead & Natasha Duchno, RN, Acting ADOC to provide some education and answer any questions that you might have.
We hope to see you there!
Family Council meeting for May:
Wednesday, May 15, 2024 at 6:30pm
Join Zoom Meeting using the link below:
https://us02web.zoom.us/j/82942296115?pwd=Rks4eDY3UVFSM1ZTeXFYOXAvTDhhZz09
Meeting ID: 829 4229 6115
Passcode: 656014
May 2024 Family Council Agenda
We will have John Iskander, IPAC Lead & Natasha Duchno, RN, Acting ADOC to provide some education and answer any questions that you might have.
We hope to see you there!
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Western Theme Day- May 31st
Share Western Theme Day- May 31st on Facebook Share Western Theme Day- May 31st on X (formerly Twitter) Share Western Theme Day- May 31st on Linkedin Email Western Theme Day- May 31st linkCLOSED: This discussion has concluded.
Join us on May 31st for Western Theme Day. Get your cowboy hats and boots out for a great day of Western-themed fun! We look forward to seeing you!
Join us on May 31st for Western Theme Day. Get your cowboy hats and boots out for a great day of Western-themed fun! We look forward to seeing you!
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Volunteer Opportunities
Share Volunteer Opportunities on Facebook Share Volunteer Opportunities on X (formerly Twitter) Share Volunteer Opportunities on Linkedin Email Volunteer Opportunities linkCLOSED: This discussion has concluded. -
More Upgrades for Residents' Quality of Life
Share More Upgrades for Residents' Quality of Life on Facebook Share More Upgrades for Residents' Quality of Life on X (formerly Twitter) Share More Upgrades for Residents' Quality of Life on Linkedin Email More Upgrades for Residents' Quality of Life linkCLOSED: This discussion has concluded. -
Infection Control Education For May
Share Infection Control Education For May on Facebook Share Infection Control Education For May on X (formerly Twitter) Share Infection Control Education For May on Linkedin Email Infection Control Education For May linkCLOSED: This discussion has concluded.Personal protective equipment is important to help protect yourself and others. Please take a look at the information above and the video below. Please contact John Iskander, IPAC lead at ext. 4752 if you have any questions.
Personal protective equipment is important to help protect yourself and others. Please take a look at the information above and the video below. Please contact John Iskander, IPAC lead at ext. 4752 if you have any questions.
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Happy Mother's Day
Share Happy Mother's Day on Facebook Share Happy Mother's Day on X (formerly Twitter) Share Happy Mother's Day on Linkedin Email Happy Mother's Day linkCLOSED: This discussion has concluded.
Wishing all Mothers a very Happy Mother's Day on Sunday, May 13, 2024. Enjoy your day!
Wishing all Mothers a very Happy Mother's Day on Sunday, May 13, 2024. Enjoy your day!
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Parking Lot Sweeping- May 9th, 2024
Share Parking Lot Sweeping- May 9th, 2024 on Facebook Share Parking Lot Sweeping- May 9th, 2024 on X (formerly Twitter) Share Parking Lot Sweeping- May 9th, 2024 on Linkedin Email Parking Lot Sweeping- May 9th, 2024 linkCLOSED: This discussion has concluded.The highlighted parking lots (below) at The Pines will be swept this Thursday morning, May 9th, starting at 8:00 am. The visitor parking will be impacted for a short time. Please park in the angled parking spots on the road if you arrive and the team is working on the visitor parking area.

If you have any questions, please contact me at ext. 4804
Thank you for your cooperation,
Steve Files
Environmental Manager
The highlighted parking lots (below) at The Pines will be swept this Thursday morning, May 9th, starting at 8:00 am. The visitor parking will be impacted for a short time. Please park in the angled parking spots on the road if you arrive and the team is working on the visitor parking area.

If you have any questions, please contact me at ext. 4804
Thank you for your cooperation,
Steve Files
Environmental Manager
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2026
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2025
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Family Council Agenda October 15 2025.pdf (123 KB) (pdf)
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Family Council Agenda September 2025.pdf (128 KB) (pdf)
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Family Council Agenda June 18 2025.pdf (132 KB) (pdf)
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Family Council TERMS OF REFERENCE Final Copy April 2025.pdf (157 KB) (pdf)
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Family Council Agenda April 16 2025.pdf (44.3 KB) (pdf)
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19_ 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15_ 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Resident Admission Handbook (47 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
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Family Councils of Ontario LTC Navigation Guide (5.28 MB) (pdf)
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Visiting Tips for Persons of Importance (112 KB) (pdf)
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Stepping In- What you May need to know- Helpful tool for SDM-POA (229 KB) (pdf)
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Risk factors for dementia — 2024 update - Lancet Study.jpg (514 KB) (jpg)
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -