The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
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CANCELED- Dementia Care Workshops Nov. 9 & 23, 2023
Share CANCELED- Dementia Care Workshops Nov. 9 & 23, 2023 on Facebook Share CANCELED- Dementia Care Workshops Nov. 9 & 23, 2023 on Twitter Share CANCELED- Dementia Care Workshops Nov. 9 & 23, 2023 on Linkedin Email CANCELED- Dementia Care Workshops Nov. 9 & 23, 2023 linkCLOSED: This discussion has concluded.Due to unforeseen circumstances the final two sessions with the Alzheimer's Society have been canceled. We apologize for any inconvenience.
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Is Your Loved One a Veteran? We would like to hear from you
Share Is Your Loved One a Veteran? We would like to hear from you on Facebook Share Is Your Loved One a Veteran? We would like to hear from you on Twitter Share Is Your Loved One a Veteran? We would like to hear from you on Linkedin Email Is Your Loved One a Veteran? We would like to hear from you linkCLOSED: This discussion has concluded.Our team is looking to determine who all the veterans are within the home. If your loved one is a veteran, please contact our activities department at extension 4873 or email Lisa Friesen, Activity Aide, at lisa.friesen@muskoka.on.ca
We would like to ensure that all of our veterans are properly recognize at the ceremony on November 11th, 2023.
Thank you
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Ministry of Long-Term Care Implements Enhanced Masking as of November 6, 2023
Share Ministry of Long-Term Care Implements Enhanced Masking as of November 6, 2023 on Facebook Share Ministry of Long-Term Care Implements Enhanced Masking as of November 6, 2023 on Twitter Share Ministry of Long-Term Care Implements Enhanced Masking as of November 6, 2023 on Linkedin Email Ministry of Long-Term Care Implements Enhanced Masking as of November 6, 2023 linkCLOSED: This discussion has concluded.All Long-Term Care homes in Ontario received notification that due to the recent trends showing a moderate to high level of community transmission of COVID-19 and an increase in COVID-19 outbreaks in home, with an increased risk of hospitalization amongst residents. We will be required to follow the masking guidelines below.
Based on the advice of the Chief Medical Officer of Health, the following enhanced masking measures for non-outbreak situations are being put into effect in LTCHs:
- Requiring staff, students, support workers, and volunteers to wear a mask when in resident areas indoors, and
- Strongly recommending visitors and caregivers to wear a mask in resident areas indoors except when with the resident in the resident’s room or when eating or drinking with a resident in communal spaces. If a resident in a shared room is uncomfortable with others removing their mask, homes are encouraged to designate a space to enable the roommate to have visitors without masking.
We will be implementing the following changes as of November 6, 2023.
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Family Council Meeting Wednesday November 15, 2023
Share Family Council Meeting Wednesday November 15, 2023 on Facebook Share Family Council Meeting Wednesday November 15, 2023 on Twitter Share Family Council Meeting Wednesday November 15, 2023 on Linkedin Email Family Council Meeting Wednesday November 15, 2023 linkCLOSED: This discussion has concluded.On behalf of Family Council for The Pines Long Term Care all residents' family and persons of importance of residents are invited to Family Council.
Meeting: Wednesday November 15, 2023 at 6:30 p.m.
Guest Speaker: Clinical Lead, Natasha Thompson Presenting:
- Restorative Care,
- Core Topics: Falls, Skin and Wound, Pain, and Continence.
The Mission of Family Council includes:
“To provide a forum where residents' families and residents' persons of importance (Family Council Members) come together to share experiences and explore ways to improve the quality of life and care of residents of the Pines Long Term Care Home”
Join Zoom Meeting Link (below), 6:30 p.m.
https://us02web.zoom.us/j/89455264812?pwd=OXdVYnNodUJWSDZnWXlWM3huS1RMZz09 (External link)
Meeting ID: 894 5526 4812 Passcode: 506904
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Remembrance Day Ceremony
Share Remembrance Day Ceremony on Facebook Share Remembrance Day Ceremony on Twitter Share Remembrance Day Ceremony on Linkedin Email Remembrance Day Ceremony linkCLOSED: This discussion has concluded. -
Christmas Tiny Tim Tea- Save the Date
Share Christmas Tiny Tim Tea- Save the Date on Facebook Share Christmas Tiny Tim Tea- Save the Date on Twitter Share Christmas Tiny Tim Tea- Save the Date on Linkedin Email Christmas Tiny Tim Tea- Save the Date linkCLOSED: This discussion has concluded. -
Looking for Volunteers
Share Looking for Volunteers on Facebook Share Looking for Volunteers on Twitter Share Looking for Volunteers on Linkedin Email Looking for Volunteers linkCLOSED: This discussion has concluded. -
Oak Home Area- Heightened Surveillance Declared Over November 2nd, 2023
Share Oak Home Area- Heightened Surveillance Declared Over November 2nd, 2023 on Facebook Share Oak Home Area- Heightened Surveillance Declared Over November 2nd, 2023 on Twitter Share Oak Home Area- Heightened Surveillance Declared Over November 2nd, 2023 on Linkedin Email Oak Home Area- Heightened Surveillance Declared Over November 2nd, 2023 linkCLOSED: This discussion has concluded.In collaboration with Public Health, heightened surveillance has been lifted for the Oak Home Area as of November 2, 2023.
Thank you for your patience
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Planned Power Outage November 6, 2023
Share Planned Power Outage November 6, 2023 on Facebook Share Planned Power Outage November 6, 2023 on Twitter Share Planned Power Outage November 6, 2023 on Linkedin Email Planned Power Outage November 6, 2023 linkCLOSED: This discussion has concluded.The new generator installation is going very smoothly and its completion is less than a month away. The remaining electrical work will require three to four power interruptions, each lasting up to 4 hours in duration. The next outage is planned for Monday November 6th, 2023, from 11:00am to 3:00pm. During this outage we will be powered by our temporary generator which provides partial power to the building. As a reminder, resident rooms will not have power as they normally do during a power outage.
Due to limited power in the main kitchen and the inability to keep meals hot, a modified cold lunch will be offered.
Should you have any questions or concerns please reach out.
Thank you for your patience
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Oak Home Area Remains in Heightened Surveillance
Share Oak Home Area Remains in Heightened Surveillance on Facebook Share Oak Home Area Remains in Heightened Surveillance on Twitter Share Oak Home Area Remains in Heightened Surveillance on Linkedin Email Oak Home Area Remains in Heightened Surveillance linkCLOSED: This discussion has concluded.The Oak Home Area remains on heightened surveillance related to one (1) resident COVID case.
The following measures remain in place:
- N95 mask use and eye protection at all times
- Twice daily respiratory screening for all residents
- Activities for Oak residents are to be cohorted and encouraged to stay on unit
- Close contacts should not visit unaffected areas of the home (we will treat all of Oak this way for the time being)
- ALL residents of the home to be offered masks when joining a group activity
- ALL residents to be offered hand hygiene when leaving or entering any area and before and after eating
- Enhanced High Touch Surfaces cleaning in Oak and in common areas throughout the home
Thank you
Follow Project
Family Council
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2025
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
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April 29 2025
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April 28 → May 09 2025
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April 29 2025
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May 13 2025
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May 27 2025
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
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Family Councils of Ontario LTC Navigation Guide (5.28 MB) (pdf)
Emergency Preparedness Plans
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The Pines Emergency Preparedness Manual 2025 (11 MB) (pdf)
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Fire plan 2024 - updated October 2024.pdf (1.35 MB) (pdf)
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Departmental Contingency Plans
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Updated November 2024- Administrative Contingency Plan (261 KB) (pdf)
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Updated November 2024- Dietary Contingency Plan (213 KB) (pdf)
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Updated November 2024- Environmental Contingency Plan (219 KB) (pdf)
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Updated November 2024 - Nursing Contingency Plan (247 KB) (pdf)
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Updated November 2024- Activities Contingency Plan (196 KB) (pdf)
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Pandemic Management Plan- 2025 (912 KB) (pdf)
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Natural Disasters and Extreme Weather Events- 2025 (1.33 MB) (pdf)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan- updated January 2025.pdf (282 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025.pdf (1.64 MB) (pdf)
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The Pines Equity, Inclusion, & Cultural Competency Plan 2024.pdf (203 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -