The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.


VISITOR STATUS BY HOME AREA

CEDAR - No Visitor restrictions currently. General Visitors are allowed.

MAPLE - No Visitor restrictions currently. General Visitors are allowed.

OAK No Visitor restrictions currently. General Visitors are allowed.

BIRCH - No Visitor restrictions currently. General Visitors are allowed.

SPRUCE - No Visitor restrictions currently. General Visitors are allowed.


Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.


VISITOR STATUS BY HOME AREA

CEDAR - No Visitor restrictions currently. General Visitors are allowed.

MAPLE - No Visitor restrictions currently. General Visitors are allowed.

OAK No Visitor restrictions currently. General Visitors are allowed.

BIRCH - No Visitor restrictions currently. General Visitors are allowed.

SPRUCE - No Visitor restrictions currently. General Visitors are allowed.


  • Outbreak Update November 30, 2022

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    We remain in Covid-19 outbreak on Oak at this time. We currently have 2 remaining ill residents on Oak. Measures in Place include:

    • BID screening of symptoms
    • Increased resident hand hygiene and staff hand hygiene
    • Continued use of N95 masks and eye protection on unit
    • Increased cleaning of high touch surfaces on unit
    • Residents continue to cohort
    • Staff cohorting as much as possible


    Cedar remains on Respiratory Outbreak at this time. If there are no changes overnight, the outbreak will be reviewed with Public Health to determine canceling. We currently have no residents on isolation at this time. Measures in Place include:

    • BID screening of symptoms
    • Increased resident hand hygiene and staff hand hygiene
    • Continued use eye protection on unit
    • Increased cleaning of high touch surfaces on unit
    • Residents continue to cohort
    • Staff Cohorting as much as possible

    Please reach out to Melissa Muir-Clark if you have any questions.

  • Resident and Family Satisfaction Survey 2022

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    CLOSED: This discussion has concluded.

    Hello Families,

    The quality and satisfaction of your experience in our home and your time with us is extremely important and the best way for us to understand what we can improve and what we are doing well is to hear directly from you.

    This year’s survey is being conducted online as well as through hard copy available in the screening area. We kindly ask that you complete yours by December 9, 2022.

    All survey responses and information collected is anonymous, will be kept confidential, and will only be used to improve the services we provide.

    If you have an iPhone, iPad, or a newer Android phone, you can access the survey through the QR code below. Just open your camera app and put the QR code in front of the camera. Your phone will ask if you would like to go to the website to complete the survey.

    QR Code for 2022 Family Satisfaction Survey

    We truly appreciate you taking the time to complete the survey and look forward to seeing your feedback and comments which we will use to identify opportunities for improvement across the entire organization including working with your home’s leadership team. Additionally, like last year, this year’s survey contains a comment section for your feedback on how we continue to manage the COVID-19 pandemic plus the opportunity to point out anyone you would like to recognize. We welcome all feedback.

    Your input is the best insight we can have to focus our efforts and make your experience even better.

    The Activity Department will be assisting the Residents with the completion of their survey!

    Thank you!

  • November Family Council Recording

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    CLOSED: This discussion has concluded.

    Thank you for those that attending the meeting last week. If you would like to watch the recording, which includes the Family Update. Please click on the link below:

    November Family Council Meeting

    Passcode: mc%32BZh

    Hope to see you in December!

  • Outbreak Update November 28, 2022

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    CLOSED: This discussion has concluded.

    Oak - 1 resident on isolation for Covid and 1 more is being investigated.

    Cedar - No residents isolated at this time

    In accordance with Public Health, Cedar will still remain in Respiratory Outbreak until Thursday December 1st, 2022. The home may go back to using surgical masks if you choose. Measures still in place on Cedar:

    • Eye Protection
    • BID screening of symptoms and illness for quick isolation of ill residents
    • Enhanced cleaning of high touch surfaces
    • Increased hand hygiene for residents and staff

    Oak continues to be on Covid Outbreak at this time. The end date is still to be determined. Measures in place on Oak are:

    • Eye Protection
    • N95 Masks
    • BID screening of symptoms and illness for quick isolation of ill residents
    • Enhanced cleaning of high touch surfaces
    • Increased hand hygiene for residents and staff

    If there are any questions, please contact Melissa Muir-Clark (IPAC Lead) at ext. 4752

  • Help Celebrate the 12 Days of Christmas

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    CLOSED: This discussion has concluded.

    Celebrate 12 festive days of Christmas with us! Please see the attached poster and join us for some theme days over the month of December.


  • Outbreak Update November 24, 2022

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    CLOSED: This discussion has concluded.

    Masks are required at all times in the home at this time related to concern of virus spread as well as the increase in virus cases in our community.

    At this time, Cedar and Oak Home Areas remain in outbreak with COVID and other pathogens (not influenza, as this was ruled out).

    Residents have respiratory symptoms that include nasal congestion, cough, lethargy, sore throat and/or mild fever.

    • Cedar cases at this time: 4
    • Oak cases at this time: 3

    The following is direction from Public Health at this time:

    No General Visitors, only Essential Caregivers at a maximum of two (2) at a time for each resident in the affected home areas.

    The following enhanced measures have been implemented:

    • Symptomatic residents are in isolation on droplet/contact precautions
    • Enhanced cleaning of high touch surfaces twice per day
    • Surveillance of residents to identify any changes or development of symptoms
    • The required personal protective equipment (PPE) when on the unit is N95 and eye protection.
    • The required PPE for isolated residents is droplet contact precautions including N95, eye protection, gowns and gloves.

    Please reach out if you have any questions in Melissa Muir-Clark at the home.

  • DONATIONS: Annual Christmas Residents' Shopping Spree

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    CLOSED: This discussion has concluded.
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    Help residents at the Pines Long Term Care Home feel the “gift of giving” this holiday season.

    Residents at the Pines Long Term Care Home in Bracebridge will soon have the opportunity to “shop“ at the during their annual Resident Christmas Shopping Spree day, in the comfort of their own Home. This holiday shop will be open exclusively to residents of the Pines, so they too, can continue to experience the gift of giving, this holiday season.

    Pines staff are accepting donated items (new, gently used or giftable items) from our community - and we need your help to stock the shelves for residents.

    Donated items will be displayed for Pines residents to “shop” at their convenience while at home - and choose special items for their loved ones to put under the tree this season. These gifts will then be wrapped and tagged by staff, so our residents can continue to experience the gift of giving, this holiday season.

    More details: https://www.muskoka.on.ca/pineschristmas

  • Outbreak Update Oak Home Area November 23, 2022

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    CLOSED: This discussion has concluded.

    Masks are required at all times in the home at this time related to concern of virus spread as well as the increase in virus cases in our community.

    At this time, Oak remains in outbreak with COVID and other respiratory pathogens (not influenza, as this was ruled out). Birch home area enhanced surveillance has been resolved as of today.

    Residents have respiratory symptoms that include nasal congestion, cough, lethargy, sore throat and/or mild fever.

    • Oak cases at this time: six (6) (three (3) COVID- one (1) new case today)

    The following is direction from Public Health at this time:

    No General Visitors, only Essential Caregivers at a maximum of two (2) at a time for each resident in the affected home areas.

    The following enhanced measures have been implemented:

    • Symptomatic residents are in isolation on droplet/contact precautions
    • Enhanced cleaning of high touch surfaces twice per day
    • Surveillance of residents to identify any changes or development of symptoms
    • The required personal protective equipment (PPE) when on the unit is N95 masks and eye protection.
    • The required PPE for isolated residents is droplet contact precautions including N95 masks, eye protection, gowns and gloves.

    Please reach out if you have any questions in Melissa Muir-Clark at the home.

  • Respiratory Outbreak Declared in Cedar Home Area November 23, 2022

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    In collaboration with Public Health, Cedar Home area has been placed into a respiratory outbreak status as of November 23, 2022, related to four (4) residents with respiratory symptoms including sore throat, low grade fever, couch, nasal and chest congestion.

    Masks are required at all times in the home at this time related to concern of virus spread as well as the increase in virus cases in our community.

    The following is direction from Public Health at this time:

    No General Visitors, only Essential Caregivers at a maximum of two (2) at a time for each resident in the Cedar home area.

    The following enhanced measures have been implemented:

    • Symptomatic residents are in isolation on droplet/contact precautions
    • Enhanced cleaning of high touch surfaces twice per day
    • Surveillance of residents to identify any changes or development of symptoms
    • The required personal protective equipment (PPE) when on the Cedar home area is N95 masks and eye protection.
    • The required PPE for isolated residents is droplet contact precautions including N95 mask, eye protection, gowns and gloves.

    Please reach out if you have any questions in Melissa Muir-Clark at the home.

  • Outbreaks Declared Over for Cedar and Birch Home Areas

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    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the outbreaks declared for Cedar and Birch Home area have been declared over as of today (November 21, 2022). Birch continues in heightened surveillance related to one case of covid and Oak home are remains in outbreak for COVID and respiratory.

    Masks are required at all times in the home at this time related to concern of virus spread as well as the increase in virus cases in our community.

    Residents have respiratory symptoms that include nasal congestion, cough, lethargy, sore throat and/or mild fever.

    • Oak cases at this time: 14

    The following is direction from Public Health at this time:

    No General Visitors, only Essential Caregivers at a maximum of two (2) at a time for each resident in the Oak home area.

    The following enhanced measures have been implemented:

    • Symptomatic residents are in isolation on droplet/contact precautions
    • Enhanced cleaning of high touch surfaces twice per day
    • Surveillance of residents to identify any changes or development of symptoms
    • The required personal protective equipment (PPE) when on the Oak and Birch units are N95 and eye protection.
    • The required PPE for isolated residents is droplet contact precautions including N95, eye protection, gowns and gloves.

    Please reach out if you have any questions in Melissa Muir-Clark at the home.

Page last updated: 17 May 2024, 01:31 PM