The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
CEDAR - No Visitor restrictions currently. General Visitors are allowed.
MAPLE - No Visitor restrictions currently. General Visitors are allowed.
OAK – No Visitor restrictions currently. General Visitors are allowed.
BIRCH - No Visitor restrictions currently. General Visitors are allowed.
SPRUCE - No Visitor restrictions currently. General Visitors are allowed.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
CEDAR - No Visitor restrictions currently. General Visitors are allowed.
MAPLE - No Visitor restrictions currently. General Visitors are allowed.
OAK – No Visitor restrictions currently. General Visitors are allowed.
BIRCH - No Visitor restrictions currently. General Visitors are allowed.
SPRUCE - No Visitor restrictions currently. General Visitors are allowed.
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Outbreak Update November 30, 2022
Share Outbreak Update November 30, 2022 on Facebook Share Outbreak Update November 30, 2022 on Twitter Share Outbreak Update November 30, 2022 on Linkedin Email Outbreak Update November 30, 2022 linkWe remain in Covid-19 outbreak on Oak at this time. We currently have 2 remaining ill residents on Oak. Measures in Place include:
- BID screening of symptoms
- Increased resident hand hygiene and staff hand hygiene
- Continued use of N95 masks and eye protection on unit
- Increased cleaning of high touch surfaces on unit
- Residents continue to cohort
- Staff cohorting as much as possible
Cedar remains on Respiratory Outbreak at this time. If there are no changes overnight, the outbreak will be reviewed with Public Health to determine canceling. We currently have no residents on isolation at this time. Measures in Place include:
- BID screening of symptoms
- Increased resident hand hygiene and staff hand hygiene
- Continued use eye protection on unit
- Increased cleaning of high touch surfaces on unit
- Residents continue to cohort
- Staff Cohorting as much as possible
Please reach out to Melissa Muir-Clark if you have any questions.
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Resident and Family Satisfaction Survey 2022
Share Resident and Family Satisfaction Survey 2022 on Facebook Share Resident and Family Satisfaction Survey 2022 on Twitter Share Resident and Family Satisfaction Survey 2022 on Linkedin Email Resident and Family Satisfaction Survey 2022 linkCLOSED: This discussion has concluded.Hello Families,
The quality and satisfaction of your experience in our home and your time with us is extremely important and the best way for us to understand what we can improve and what we are doing well is to hear directly from you.
This year’s survey is being conducted online as well as through hard copy available in the screening area. We kindly ask that you complete yours by December 9, 2022.
All survey responses and information collected is anonymous, will be kept confidential, and will only be used to improve the services we provide.
If you have an iPhone, iPad, or a newer Android phone, you can access the survey through the QR code below. Just open your camera app and put the QR code in front of the camera. Your phone will ask if you would like to go to the website to complete the survey.
QR Code for 2022 Family Satisfaction Survey
We truly appreciate you taking the time to complete the survey and look forward to seeing your feedback and comments which we will use to identify opportunities for improvement across the entire organization including working with your home’s leadership team. Additionally, like last year, this year’s survey contains a comment section for your feedback on how we continue to manage the COVID-19 pandemic plus the opportunity to point out anyone you would like to recognize. We welcome all feedback.
Your input is the best insight we can have to focus our efforts and make your experience even better.
The Activity Department will be assisting the Residents with the completion of their survey!
Thank you!
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November Family Council Recording
Share November Family Council Recording on Facebook Share November Family Council Recording on Twitter Share November Family Council Recording on Linkedin Email November Family Council Recording linkCLOSED: This discussion has concluded.Thank you for those that attending the meeting last week. If you would like to watch the recording, which includes the Family Update. Please click on the link below:
November Family Council Meeting
Passcode: mc%32BZh
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Outbreak Update November 28, 2022
Share Outbreak Update November 28, 2022 on Facebook Share Outbreak Update November 28, 2022 on Twitter Share Outbreak Update November 28, 2022 on Linkedin Email Outbreak Update November 28, 2022 linkCLOSED: This discussion has concluded.Oak - 1 resident on isolation for Covid and 1 more is being investigated.
Cedar - No residents isolated at this time
In accordance with Public Health, Cedar will still remain in Respiratory Outbreak until Thursday December 1st, 2022. The home may go back to using surgical masks if you choose. Measures still in place on Cedar:
- Eye Protection
- BID screening of symptoms and illness for quick isolation of ill residents
- Enhanced cleaning of high touch surfaces
- Increased hand hygiene for residents and staff
Oak continues to be on Covid Outbreak at this time. The end date is still to be determined. Measures in place on Oak are:
- Eye Protection
- N95 Masks
- BID screening of symptoms and illness for quick isolation of ill residents
- Enhanced cleaning of high touch surfaces
- Increased hand hygiene for residents and staff
If there are any questions, please contact Melissa Muir-Clark (IPAC Lead) at ext. 4752
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Help Celebrate the 12 Days of Christmas
Share Help Celebrate the 12 Days of Christmas on Facebook Share Help Celebrate the 12 Days of Christmas on Twitter Share Help Celebrate the 12 Days of Christmas on Linkedin Email Help Celebrate the 12 Days of Christmas linkCLOSED: This discussion has concluded.Celebrate 12 festive days of Christmas with us! Please see the attached poster and join us for some theme days over the month of December.
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Outbreak Update November 24, 2022
Share Outbreak Update November 24, 2022 on Facebook Share Outbreak Update November 24, 2022 on Twitter Share Outbreak Update November 24, 2022 on Linkedin Email Outbreak Update November 24, 2022 linkCLOSED: This discussion has concluded.Masks are required at all times in the home at this time related to concern of virus spread as well as the increase in virus cases in our community.
At this time, Cedar and Oak Home Areas remain in outbreak with COVID and other pathogens (not influenza, as this was ruled out).
Residents have respiratory symptoms that include nasal congestion, cough, lethargy, sore throat and/or mild fever.
- Cedar cases at this time: 4
- Oak cases at this time: 3
The following is direction from Public Health at this time:
No General Visitors, only Essential Caregivers at a maximum of two (2) at a time for each resident in the affected home areas.
The following enhanced measures have been implemented:
- Symptomatic residents are in isolation on droplet/contact precautions
- Enhanced cleaning of high touch surfaces twice per day
- Surveillance of residents to identify any changes or development of symptoms
- The required personal protective equipment (PPE) when on the unit is N95 and eye protection.
- The required PPE for isolated residents is droplet contact precautions including N95, eye protection, gowns and gloves.
Please reach out if you have any questions in Melissa Muir-Clark at the home.
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DONATIONS: Annual Christmas Residents' Shopping Spree
Share DONATIONS: Annual Christmas Residents' Shopping Spree on Facebook Share DONATIONS: Annual Christmas Residents' Shopping Spree on Twitter Share DONATIONS: Annual Christmas Residents' Shopping Spree on Linkedin Email DONATIONS: Annual Christmas Residents' Shopping Spree linkCLOSED: This discussion has concluded.Help residents at the Pines Long Term Care Home feel the “gift of giving” this holiday season.
Residents at the Pines Long Term Care Home in Bracebridge will soon have the opportunity to “shop“ at the during their annual Resident Christmas Shopping Spree day, in the comfort of their own Home. This holiday shop will be open exclusively to residents of the Pines, so they too, can continue to experience the gift of giving, this holiday season.
Pines staff are accepting donated items (new, gently used or giftable items) from our community - and we need your help to stock the shelves for residents.
Donated items will be displayed for Pines residents to “shop” at their convenience while at home - and choose special items for their loved ones to put under the tree this season. These gifts will then be wrapped and tagged by staff, so our residents can continue to experience the gift of giving, this holiday season.More details: https://www.muskoka.on.ca/pineschristmas
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Outbreak Update Oak Home Area November 23, 2022
Share Outbreak Update Oak Home Area November 23, 2022 on Facebook Share Outbreak Update Oak Home Area November 23, 2022 on Twitter Share Outbreak Update Oak Home Area November 23, 2022 on Linkedin Email Outbreak Update Oak Home Area November 23, 2022 linkCLOSED: This discussion has concluded.Masks are required at all times in the home at this time related to concern of virus spread as well as the increase in virus cases in our community.
At this time, Oak remains in outbreak with COVID and other respiratory pathogens (not influenza, as this was ruled out). Birch home area enhanced surveillance has been resolved as of today.
Residents have respiratory symptoms that include nasal congestion, cough, lethargy, sore throat and/or mild fever.
- Oak cases at this time: six (6) (three (3) COVID- one (1) new case today)
The following is direction from Public Health at this time:
No General Visitors, only Essential Caregivers at a maximum of two (2) at a time for each resident in the affected home areas.
The following enhanced measures have been implemented:
- Symptomatic residents are in isolation on droplet/contact precautions
- Enhanced cleaning of high touch surfaces twice per day
- Surveillance of residents to identify any changes or development of symptoms
- The required personal protective equipment (PPE) when on the unit is N95 masks and eye protection.
- The required PPE for isolated residents is droplet contact precautions including N95 masks, eye protection, gowns and gloves.
Please reach out if you have any questions in Melissa Muir-Clark at the home.
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Respiratory Outbreak Declared in Cedar Home Area November 23, 2022
Share Respiratory Outbreak Declared in Cedar Home Area November 23, 2022 on Facebook Share Respiratory Outbreak Declared in Cedar Home Area November 23, 2022 on Twitter Share Respiratory Outbreak Declared in Cedar Home Area November 23, 2022 on Linkedin Email Respiratory Outbreak Declared in Cedar Home Area November 23, 2022 linkIn collaboration with Public Health, Cedar Home area has been placed into a respiratory outbreak status as of November 23, 2022, related to four (4) residents with respiratory symptoms including sore throat, low grade fever, couch, nasal and chest congestion.
Masks are required at all times in the home at this time related to concern of virus spread as well as the increase in virus cases in our community.
The following is direction from Public Health at this time:
No General Visitors, only Essential Caregivers at a maximum of two (2) at a time for each resident in the Cedar home area.
The following enhanced measures have been implemented:
- Symptomatic residents are in isolation on droplet/contact precautions
- Enhanced cleaning of high touch surfaces twice per day
- Surveillance of residents to identify any changes or development of symptoms
- The required personal protective equipment (PPE) when on the Cedar home area is N95 masks and eye protection.
- The required PPE for isolated residents is droplet contact precautions including N95 mask, eye protection, gowns and gloves.
Please reach out if you have any questions in Melissa Muir-Clark at the home.
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Outbreaks Declared Over for Cedar and Birch Home Areas
Share Outbreaks Declared Over for Cedar and Birch Home Areas on Facebook Share Outbreaks Declared Over for Cedar and Birch Home Areas on Twitter Share Outbreaks Declared Over for Cedar and Birch Home Areas on Linkedin Email Outbreaks Declared Over for Cedar and Birch Home Areas linkCLOSED: This discussion has concluded.In collaboration with Public Health, the outbreaks declared for Cedar and Birch Home area have been declared over as of today (November 21, 2022). Birch continues in heightened surveillance related to one case of covid and Oak home are remains in outbreak for COVID and respiratory.
Masks are required at all times in the home at this time related to concern of virus spread as well as the increase in virus cases in our community.
Residents have respiratory symptoms that include nasal congestion, cough, lethargy, sore throat and/or mild fever.
- Oak cases at this time: 14
The following is direction from Public Health at this time:
No General Visitors, only Essential Caregivers at a maximum of two (2) at a time for each resident in the Oak home area.
The following enhanced measures have been implemented:
- Symptomatic residents are in isolation on droplet/contact precautions
- Enhanced cleaning of high touch surfaces twice per day
- Surveillance of residents to identify any changes or development of symptoms
- The required personal protective equipment (PPE) when on the Oak and Birch units are N95 and eye protection.
- The required PPE for isolated residents is droplet contact precautions including N95, eye protection, gowns and gloves.
Please reach out if you have any questions in Melissa Muir-Clark at the home.
Follow Project
Family Council
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2024
- Family Council Agenda 2024 02 21 lr.pdf (251 KB) (pdf)
- Family Council Agenda 2024 01 17 lr.pdf (235 KB) (pdf)
- 2024 01 17 Family Council Minutes.lr.pdf (266 KB) (pdf)
- TP 2024 01 17 New Voicemail.pdf (36.1 KB) (pdf)
- FC_The RD has many roles around the dining experience_RD Celine Small_.Jan 17 2024pdf.pdf (62.5 KB) (pdf)
- FC Dietary Manager_Scot Gray Report_Dining Experience January 17 2024.pdf (67.9 KB) (pdf)
- FC Admin Report_Health Services Update_N Barrette_ 1 16 2024-1.pdf (581 KB) (pdf)
- FC Activity Report - January 17 2024.pdf (50.1 KB) (pdf)
- 2024 01 17_Dining Experience at TP-Discussion Guideline.pdf (59.2 KB) (pdf)
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2023
- 2023 12 20 FC Agenda.pdf (238 KB) (pdf)
- Council Approves 2024 District of Muskoka Budget.pdf (481 KB) (pdf)
- FC Flyer Approved Dec 20 2023 Terms of Reference.pdf (64.2 KB) (pdf)
- 2023 12 20 Family Council Minutes.pdf (249 KB) (pdf)
- Health Services Overview for Family Council - December 20, 2023.pdf (739 KB) (pdf)
- Council approves 2024 District of Muskoka budget.pdf (481 KB) (pdf)
- FC Flyer Approved Dec 20 2023 Terms of Reference - Copy.pdf (64.2 KB) (pdf)
- Health Services Overview for Family Council - December 20, 2023.pdf (739 KB) (pdf)
- FC Flyer Draft 3 Dec 2023.pdf (75.1 KB) (pdf)
- 2023 11 15 FC Agenda (248 KB) (pdf)
- Family Council Job Descriptions Approved October 18 2023.pdf (220 KB) (pdf)
- October 2023 Family Update.pdf (960 KB) (pdf)
- Updated- Code White and Abuse Reporting 2023.pdf (1.46 MB) (pdf)
- HR-001 RespectfulWorkplace_FINAL.pdf (393 KB) (pdf)
- Sched B -Code of Conduct - final (Feb.20.20).pdf (100 KB) (pdf)
- Assistant-Director-of-Care---2021-12.pdf (148 KB) (pdf)
- Director-of-Care---2021-12.pdf (64.8 KB) (pdf)
- 2023 10 18 Family Council Minutes.lr.FINAL.pdf (278 KB) (pdf)
- 2023 10 18 Family Council Agenda.pdf (249 KB) (pdf)
- 2023 09 20 FC Agenda.pdf (219 KB) (pdf)
- 2023 09 20 Family Council Minutes.pdf (234 KB) (pdf)
- Administrator September 2023 Family Update.pdf (623 KB) (pdf)
- Audiology TP 2023.jpg (2.86 MB) (jpg)
- Social Work at The Pines.pdf (7.25 MB) (pdf)
- Family Council Terms of Reference Accepted 2023 09 20.pdf (188 KB) (pdf)
- 2023 06 21 FC Minutes.pdf (243 KB) (pdf)
- June 2023 Family Update.pdf (1.19 MB) (pdf)
- CQI Report June.pdf (103 KB) (pdf)
- 2023 06 21 FC Agenda.pdf (636 KB) (pdf)
- 2023 05 17 FC Minutes.pdf (309 KB) (pdf)
- 6.-Continuous-Quality-Improvement-Fact-Sheet-EN.pdf (827 KB) (pdf)
- 2023 05 17 Licensee's Verbal Plan Reported to Family Council for Achieving Compliance.pdf (54.9 KB) (pdf)
- 2023 01 MLTC Inspection Report.pdf (244 KB) (pdf)
- Powers of FC FLTC Act.pdf (46.2 KB) (pdf)
- May 2023 Family Update.pdf (991 KB) (pdf)
- 2023 05 17 FC Agenda.pdf (168 KB) (pdf)
- April 2023 Family Update.pdf (1.85 MB) (pdf)
- 2023 04 19 FC Minutes.pdf (242 KB) (pdf)
- Family Council Agenda April 2023.pdf (631 KB) (pdf)
- 2023 03 15 FC Minutes Final.lr .pdf (238 KB) (pdf)
- March 2023 Family Update.JR.pdf (431 KB) (pdf)
- FC Mar 2023 PT Reza Falls Report.pdf (66.9 KB) (pdf)
- Family Council Agenda March 2023.pdf (624 KB) (pdf)
- 2023 02 15 FC Minutes.pdf (249 KB) (pdf)
- 2023 02 15 Family Updates, TPLTC Admin. Jennifer Ridgley.pdf (917 KB) (pdf)
- 2023 02 15 Palliative Approach to Care, Inge de Bruijn.pdf (2.32 MB) (pdf)
- Family Council Agenda February 15 2023.pdf (161 KB) (pdf)
- 2023 01 18 FC Minutes.pdf (243 KB) (pdf)
- 2023 01 18 The Pines Care Planning Presentation.pdf (479 KB) (pdf)
- Adminsitrator's January 2023 Family Update.pdf (1.35 MB) (pdf)
- HS-1-2023-6-Results of an Abuse Investigation for The Pines Long-Term Care Home.pdf (140 KB) (pdf)
- The Ontario Caregiver Organization.pdf (8.66 KB) (pdf)
Upcoming Family Events
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May 31 2024
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form
Helpful Documents
- Admission Handbook (17.1 MB) (pdf)
- Long-Term Care Action Line (18.3 KB) (pdf)
- Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
- Resources for Patients Family Members and Caregivers.png (411 KB) (png)
- 2023-10-06-01-EN-Resident_Vaccination.pdf (168 KB) (pdf)
- 2023-10-06-01-EN-Staff_Visitor_Vaccination_2023.pdf (250 KB) (pdf)
FAQs
- Are there current provincial or local requirements that apply to visitors at The Pines?
- With the vaccination of residents, staff and Essential Caregivers well underway, when will measures be lifted?
- Will additional vaccination clinics be offered at the Pines?
- Can Visitors bring in a pet?
- What is the process for entering and exiting the Home?
Emergency Preparedness Plans
- Emergency Response Plan Overview September 2023.pdf (526 KB) (pdf)
- Fire plan 2023 - updated October 2023.pdf (1.32 MB) (pdf)
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Departmental Contingency Plans
- Updated November 2023- Administrative Contingency Plan.pdf (203 KB) (pdf)
- Updated November 2023- Dietary Contingency Plan.pdf (216 KB) (pdf)
- Updated November 2023- Environmental Contingency Plan.pdf (219 KB) (pdf)
- Updated November 2023- Nursing Contingency Plan.pdf (240 KB) (pdf)
- Updated November 2023- Activities Contingency Plan.pdf (196 KB) (pdf)
Infection Control Resources
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -