The Pines Resident & Family Portal

In collaboration with Public Health, the Oak Home Area remains in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and test results have been received, and four (4) residents have tested positive for COVID. Please follow the signage on the resident's door if you are an essential caregiver and visit. Surgical Masks are still required in the home area.

If you have any questions about these precautions during your visit, please speak with the nursing staff.

The following infection control measures are to be implemented and followed:

• Masks required to be worn in the Oak Home Area
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• No General Visitors to the Oak Home Area at this time
• Essential Caregivers two (2) at a time for visiting only
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• Immediate isolation of any residents with new symptom onset
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

March 31st marks International Trans Day of Visibility (TDOV), which started in 2009. TDOV is dedicated to celebrating transgender people and raising awareness of discrimination faced by transgender people worldwide, as well as celebrating their contributions to society.

• Resource: https://egale.ca/egale-in-action/trans-day-of-visibility-2024/

A Public Inspection and Order Report has been posted on the ministry's Reports on Long-Term Care Homes website, and can be accessed through this link.

In collaboration with Public Health, the Oak Home Area remains in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and test results have been received, and four (4) residents have tested positive for COVID. Please follow the signage on the resident's door if you are an essential caregiver and visit. Surgical Masks are still required in the home area.

If you have any questions about these precautions during your visit, please speak with the nursing staff.

The following infection control measures are to be implemented and followed:

• Masks required to be worn in the Oak Home Area
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• No General Visitors to the Oak Home Area at this time
• Essential Caregivers two (2) at a time for visiting only
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• Immediate isolation of any residents with new symptom onset
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

In collaboration with Public Health, the Oak Home Area remains in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and test results have been received, and four (4) residents have tested positive for COVID. Please follow the signage on the resident's door if you are an essential caregiver and visit. Surgical Masks are still required in the home area.

If you have any questions about these precautions during your visit, please speak with the nursing staff.

The following infection control measures are to be implemented and followed:

• Masks required to be worn in the Oak Home Area
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• No General Visitors to the Oak Home Area at this time
• Essential Caregivers two (2) at a time for visiting only
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• Immediate isolation of any residents with new symptom onset
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

In collaboration with Public Health, the Oak Home Area remains in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and test results have been received, and four (4) residents have tested positive for COVID. Please follow the signage on the resident's door if you are an essential caregiver and visit. Surgical Masks are still required in the home area.

If you have any questions about these precautions during your visit, please speak with the nursing staff.

The following infection control measures are to be implemented and followed:

• Masks required to be worn in the Oak Home Area
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• No General Visitors to the Oak Home Area at this time
• Essential Caregivers two (2) at a time for visiting only
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• Immediate isolation of any residents with new symptom onset
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

In collaboration with Public Health, the Oak Home Area remains in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and test results have been received, and four (4) residents have tested positive for COVID. Please follow the signage on the resident's door if you are an essential caregiver and visit. Surgical Masks are still required in the home area.

If you have any questions about these precautions during your visit, please speak with the nursing staff.

The following infection control measures are to be implemented and followed:

• Masks required to be worn in the Oak Home Area
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• No General Visitors to the Oak Home Area at this time
• Essential Caregivers two (2) at a time for visiting only
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• Immediate isolation of any residents with new symptom onset
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

Thank you to everyone who was able to attend. The meeting provided a valuable opportunity for information sharing and helped strengthen our collective understanding of Quality Improvement operations within the home. The Quality Improvement Plan, along with other related documents, will be shared once they are finalized. Family Council will pause for April, reconvene in May, and then break for the summer. Please click the link below for more information.

March Family Council Recording

Passcode: ?k1Kj98N

What is a Quality Improvement Plan and why is it important?

• A Quality Improvement Plan (QIP) is an annual, organization-owned document required under the Excellent Care for All Act (2010), outlining goals for better patient care, which must be submitted to Ontario Health by April 1. It serves as a, public-facing, actionable, and evidence-based roadmap for enhancing safety, efficiency, and patient experience.
• A Quality Improvement Plan (QIP) is important because it shifts healthcare from "business as usual" to a structured, data-driven system focused on better patient outcomes and public accountability.

We would like to share an update regarding our Physiotherapy team at The Pines Long-Term Care Home.

PTA Chilka's last day with us will be Thursday, April 2, 2026. We extend our sincere thanks to Chilka for her excellent work, dedication, and positive contributions to our residents and team. We wish her all the best in her future endeavours.

Achieva Health is pleased to welcome PTA Rutvik, who will be joining the team to replace PTA Chilka and work alongside PT Heena. Rutvik will begin providing Physiotherapy programs and services on Monday, April 6, 2026, and is excited to become part of the terrific team at The Pines.

To support a smooth and seamless transition of care, PTA Rutvik will participate in onsite orientation and training with PTA Chilka from Monday, March 30 to Thursday, April 2, 2026.

Please join us in thanking Chilka for her service and in welcoming Rutvik to The Pines community!

This month, our residents have chosen to visit the Philippines as part of our cultural experience. On Thursday, March 26, residents will enjoy a special menu and activities inspired by this beautiful country. We hope you can join us as we celebrate Filipino culture together!