The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
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Statement by Prime Minister Carney on the National Day of Remembrance for Victims of Terrorism
Share Statement by Prime Minister Carney on the National Day of Remembrance for Victims of Terrorism on Facebook Share Statement by Prime Minister Carney on the National Day of Remembrance for Victims of Terrorism on Twitter Share Statement by Prime Minister Carney on the National Day of Remembrance for Victims of Terrorism on Linkedin Email Statement by Prime Minister Carney on the National Day of Remembrance for Victims of Terrorism linkToday, June 23, 2025- The Pines Flag flies at half mast related to the National Day of Remembrance for Victims of Terrorism.
“Forty years ago, innocent civilians, including 268 Canadians, were killed in the bombing of Air India Flight 182. This terrorist attack remains the deadliest attack in our country’s history – one we must never forget.
“As we mark the National Day of Remembrance for Victims of Terrorism, we remember the victims of the Air India bombing and all others who have lost their lives to terrorism.
“Canada will continue to work with our allies and partners, at home and around the world, to better detect, prevent, and respond to the threat of terrorism and violent extremism.
“Canada’s new government unequivocally stands against terrorism, and we will deliver on our mandate of change to keep communities safe.”
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June Family Education Hosted by Family Council Recording
Share June Family Education Hosted by Family Council Recording on Facebook Share June Family Education Hosted by Family Council Recording on Twitter Share June Family Education Hosted by Family Council Recording on Linkedin Email June Family Education Hosted by Family Council Recording linkThank you to everyone who attended the June Family Council Meeting. We had a great discussion, and a special thank you to Andrea for her informative presentation on Stepping In: What you may need to know.
If you’d like to review the meeting, you can watch the recording using the link below:
Passcode: gga*W7gZ
Please let us know if you have any questions or feedback!
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National Indigenous Peoples Day
Share National Indigenous Peoples Day on Facebook Share National Indigenous Peoples Day on Twitter Share National Indigenous Peoples Day on Linkedin Email National Indigenous Peoples Day linkJune 21st is National Indigenous Peoples Day in Canada, a day to celebrate the rich diversity, history, resilience, and culture of First Nations, Inuit, and Métis peoples. It's also a time to learn about Indigenous history, cultural traditions, and to commit to Reconciliation. The day coincides with the summer solstice, a date of cultural and spiritual significance for many Indigenous communities.
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Jersey Day and Hockey Tournament
Share Jersey Day and Hockey Tournament on Facebook Share Jersey Day and Hockey Tournament on Twitter Share Jersey Day and Hockey Tournament on Linkedin Email Jersey Day and Hockey Tournament linkGet ready for Jersey Day and an exciting Hockey Tournament! It’s all happening on June 25th in the afternoon at the Fran Coleman Room—don’t miss it!
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Infection Control Education
Share Infection Control Education on Facebook Share Infection Control Education on Twitter Share Infection Control Education on Linkedin Email Infection Control Education linkAntibiotic-resistant infections (ARO) occur when bacteria evolve to become resistant to the effects of antibiotics, making them difficult or impossible to treat. These infections, often called "superbug" infections, can lead to prolonged illness, increased healthcare costs, and higher mortality rates.
What is Antimicrobial/Antibiotic Resistance?
- Resistance development:
- Microorganisms like bacteria, viruses, fungi, and parasites can change over time, developing resistance to the medicines designed to kill or control them.
- Impact on treatment:
- When an infection becomes resistant to a particular antibiotic, that antibiotic is no longer effective in treating it.
- Consequences:
- Resistant infections can lead to longer hospital stays, more complex treatments, and an increased risk of complications and death.
Examples of Antibiotic-Resistant Infections:
- MRSA (Methicillin-resistant Staphylococcus aureus):
- A type of staph bacteria resistant to many antibiotics, including methicillin.
- CRE (Carbapenem-resistant Enterobacteriaceae):
- Bacteria resistant to carbapenems, a class of strong antibiotics, are often found in healthcare settings.
- VRE (Vancomycin-resistant Enterococci):
- Enterococci bacteria that are resistant to vancomycin, another powerful antibiotic.
- MDR-TB (Multi-drug resistant Mycobacterium tuberculosis):
- Tuberculosis bacteria are resistant to at least two of the most powerful anti-TB drugs.
Care for Residents with AROs:
- If your loved one has an antibiotic-resistant infection (ARO), certain precautions are necessary to ensure everyone's safety. During care activities such as nursing or toileting, staff will wear personal protective equipment (PPE) to prevent the spread of infection.
- In most cases, you will not need to wear PPE during your visit. However, please follow any instructions provided by the care team to help protect yourself and others.
- Thank you for your understanding and support.
If you have any questions, please reach out to Stephanie Albert at stephanie.albert@muskoka.on.ca
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Visiting Tips for Persons of Importance
Share Visiting Tips for Persons of Importance on Facebook Share Visiting Tips for Persons of Importance on Twitter Share Visiting Tips for Persons of Importance on Linkedin Email Visiting Tips for Persons of Importance linkMeaningful visits are those that leave a lasting emotional impact, foster connection, and enhance the well-being of the person being visited. Here are some examples:
- Reminiscing together: Bringing old photos or music from the resident’s youth and sharing memories.
- Participating in activities: Joining a bingo game, craft session, or gardening activity with the resident.
- Personalized attention: Reading aloud their favorite book or newspaper, or helping them write letters to loved ones.
- Celebrating milestones: Being present for birthdays, anniversaries, or cultural holidays with thoughtful touches.
Below is a document with more information:
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Family Education Meeting hosted by Family Council
Share Family Education Meeting hosted by Family Council on Facebook Share Family Education Meeting hosted by Family Council on Twitter Share Family Education Meeting hosted by Family Council on Linkedin Email Family Education Meeting hosted by Family Council linkThis month, to explore Stepping In: What you may need to know. We will have a guest speaker, Andrea Groomes, Social Worker, to speak about system navigation and the range of tasks and responsibilities that may be associated with assuming Power of Attorney (POA) responsibilities.
When: Wednesday, June 18th, 2025, at 6:30 pm
Where: In-person in the Fran Coleman Room at the Pines or Virtual using the link below (this is an updated link)
https://us02web.zoom.us/j/88210402686?pwd=Y7e1HUhD07nm23kCr4iigiob3u1pHw.1
Meeting ID: 882 1040 2686
Passcode: 815834
If you have questions and want to learn more about Family Council. Please reach out to Christina Rochette, Life Enrichment Manager, and Family Council Liaison to connect you with a member of the Family Council.
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Happy Father's Day - Sunday, June 15, 2025
Share Happy Father's Day - Sunday, June 15, 2025 on Facebook Share Happy Father's Day - Sunday, June 15, 2025 on Twitter Share Happy Father's Day - Sunday, June 15, 2025 on Linkedin Email Happy Father's Day - Sunday, June 15, 2025 linkOur Pines Team is wishing all fathers a very happy Father's Day. We hope you spend time wiht your family and doing what you love.
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Dr. Jones Moving on from The Pines
Share Dr. Jones Moving on from The Pines on Facebook Share Dr. Jones Moving on from The Pines on Twitter Share Dr. Jones Moving on from The Pines on Linkedin Email Dr. Jones Moving on from The Pines linkWe would like to thank Dr. Jones for her time with us. She is a very busy physician and, therefore, is stepping away from the Pines to focus on many other areas of her practice. The Nursing Leadership team and our medical director, Dr. Cross, are in the process of reviewing the residents that Dr. Jones was assisting to determine which physician is best to support the resident moving forward. The nursing team will connect with residents and family members who are affected by this change. We will now have four physicians supporting the residents at the Pines: Dr. Cross, Dr. Dechert, Dr. Whynot, and Dr. Hammel.
We wish Dr. Jones all the best!
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Updated Essential Caregiver Education Package
Share Updated Essential Caregiver Education Package on Facebook Share Updated Essential Caregiver Education Package on Twitter Share Updated Essential Caregiver Education Package on Linkedin Email Updated Essential Caregiver Education Package linkThe education package has been updated for Essential Caregivers. Please review the package attached.
New Essential Caregiver Request and Package
If you have any questions, please connect with Stephanie Albert, IPAC Lead, at stephanie.albert@muskoka.on.ca
Follow Project
Family Council
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2025
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Family Council Agenda June 18 2025.pdf (132 KB) (pdf)
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Family Council TERMS OF REFERENCE Final Copy April 2025.pdf (157 KB) (pdf)
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Family Council Agenda April 16 2025.pdf (44.3 KB) (pdf)
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19_ 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15_ 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
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August 05 2025
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August 11 2025
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August 13 2025
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August 23 2025
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August 24 2025
Key Staff Contacts
Staying Safe at The Pines
Menus and Activities Monthly Calendar
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Dietary Menus
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July Spruce Activity Centre.pdf (74.8 KB) (pdf)
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July Oak Activity Calendar.pdf (65.9 KB) (pdf)
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July Cedar Activity Calendar.pdf (74.5 KB) (pdf)
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July Birch Activity Calendar.pdf (73.5 KB) (pdf)
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July Maple Activity Calendar.pdf (31.4 KB) (pdf)
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June 2025 Cedar Activity Calendar.pdf (37.6 KB) (pdf)
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June 2025 Oak Activity Calendar.pdf (38.4 KB) (pdf)
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June 2025 Birch Activity Calendar.pdf (37.4 KB) (pdf)
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June 2025 Spruce Activity Calendar.pdf (38.5 KB) (pdf)
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June 2025 Maple Activity Calendar.pdf (37.6 KB) (pdf)
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
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Family Councils of Ontario LTC Navigation Guide (5.28 MB) (pdf)
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Visiting Tips for Persons of Importance (112 KB) (pdf)
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Stepping In- What you May need to know- Helpful tool for SDM-POA (229 KB) (pdf)
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Risk factors for dementia — 2024 update - Lancet Study.jpg (514 KB) (jpg)
Emergency Preparedness Plans
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The Pines Emergency Preparedness Manual 2025 (11 MB) (pdf)
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Fire plan 2024 - updated October 2024.pdf (1.35 MB) (pdf)
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Departmental Contingency Plans
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Updated November 2024- Administrative Contingency Plan (261 KB) (pdf)
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Updated November 2024- Dietary Contingency Plan (213 KB) (pdf)
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Updated November 2024- Environmental Contingency Plan (219 KB) (pdf)
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Updated November 2024 - Nursing Contingency Plan (247 KB) (pdf)
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Updated November 2024- Activities Contingency Plan (196 KB) (pdf)
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Pandemic Management Plan- 2025 (912 KB) (pdf)
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Natural Disasters and Extreme Weather Events- 2025 (1.33 MB) (pdf)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan- updated January 2025.pdf (282 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025 (2.65 MB) (pdf)
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The Pines Equity, Inclusion, & Cultural Competency Plan 2024.pdf (203 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -