The Pines Resident & Family Portal

In collaboration with Public Health, a Home-wide outbreak was declared on October 21, 2024. Residents have symptoms such as cough, runny nose, nasal congestion, sore throat, and/or hoarse voice. We currently have four (4) impacted home areas, please see below. We received results from testing with Public Health, and both COVID-19 and Rhinovirus have been detected as causative agents for the outbreaks. Family members of those residents affected have been notified.

The following infection control measures are to be implemented:

• Surgical Masks to be worn in the Maple, Birch, Spruce, and Oak Home Areas (Masks are recommended for all home areas)
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
• Twice daily respiratory symptom screening in Maple, Birch, Spruce, and Oak Home Areas
• Immediate isolation of any residents with new symptom onset
• Cohorting of staff, when possible.
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
• Increased hand hygiene and PPE audits in the home area with coaching
• Limit of two (2) essential caregivers at a time in the Entire Home
• No General Visitors to the Entire Home

Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

We will continue to provide updates as we move through the outbreak.

If you have any questions, please reach out to the Registered Nurse or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

The 2024 Resident and Family Engagement Survey is now available to complete. Watch for the survey on the weekly updates or you can find it in the Resident and Family Portal. We need your feedback to help support the quality of life for the residents in the home.

Please take 5 minutes to complete the survey and provide us with your views of the care for your loved one.

Paper copies are available at the sign-in desk if you prefer to complete it this way. Please seal it in the envelope provided once complete and provide it to the front office staff.

During the week of November 4th, we are planning on replacing the hallway carpeting in the Oak and Cedar Home Areas. Each workday a third of the hallway will be completed and residents will need to be out of the area for the duration of the work. Watch for signage or connect with a staff member at the time if you have any questions. The carpet will be replaced with laminate flooring which can be easily cleaned and disinfected. Thank you for your patience as we work through this most recent project.

Join us on October 31st for some Halloween fun. Our team and residents would love to see you show your costume off. We will be having some fun with the residents and look forward to seeing you.

Please find attached the updated Policies and Procedures as well as the most recent Essential Caregiver request form and the infection prevention and control package required for all essential caregivers to review before visiting.

General Visitor Policy Updated October 21, 2024

Essential Caregiver Policy Updated October 21, 2024

Essential Caregiver Package Updated October 21, 2024

In collaboration with Public Health, a Home-wide outbreak was declared on October 21, 2024. Residents have symptoms such as cough, runny nose, nasal congestion, sore throat, and/or hoarse voice. We currently have four (4) impacted home areas, please see below. We received results from testing with Public Health, and both COVID-19 and Rhinovirus have been detected as causative agents for the outbreaks. Family members of those residents affected have been notified.

The following infection control measures are to be implemented:

• Surgical Masks to be worn in the Maple, Birch, Spruce, and Oak Home Areas (Masks are recommended for all home areas)
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
• Twice daily respiratory symptom screening in Maple, Birch, Spruce, and Oak Home Areas
• Immediate isolation of any residents with new symptom onset
• Cohorting of staff, when possible.
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
• Increased hand hygiene and PPE audits in the home area with coaching
• Limit of two (2) essential caregivers at a time in the Entire Home
• No General Visitors to the Entire Home

Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

We will continue to provide updates as we move through the outbreak.

If you have any questions, please reach out to the Registered Nurse or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

In collaboration with Public Health, a Home-wide outbreak was declared on October 21, 2024. Residents have symptoms such as cough, runny nose, nasal congestion, sore throat, and/or hoarse voice. We currently have four (4) impacted home areas, please see below. We received results from testing with Public Health, and both COVID-19 and Rhinovirus have been detected as causative agents for the outbreaks. Family members of those residents affected have been notified.

The following infection control measures are to be implemented:

• Surgical Masks to be worn in the Maple, Birch, Spruce, and Oak Home Areas (Masks are recommended for all home areas)
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
• Twice daily respiratory symptom screening in Maple, Birch, Spruce, and Oak Home Areas
• Immediate isolation of any residents with new symptom onset
• Cohorting of staff, when possible.
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
• Increased hand hygiene and PPE audits in the home area with coaching
• Limit of two (2) essential caregivers at a time in the Entire Home
• No General Visitors to the Entire Home

Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

We will continue to provide updates as we move through the outbreak.

If you have any questions, please reach out to the Registered Nurse or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

In collaboration with Public Health, a Home-wide outbreak was declared on October 21, 2024. Residents have symptoms such as cough, runny nose, nasal congestion, sore throat, and/or hoarse voice. We currently have four (4) impacted home areas, please see below. We received results from testing with Public Health, and both COVID-19 and Rhinovirus have been detected as causative agents for the outbreaks. Family members of those residents affected have been notified.

The following infection control measures are to be implemented:

• Surgical Masks to be worn in the Maple, Birch, Spruce, and Oak Home Areas (Masks are recommended for all home areas)
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
• Twice daily respiratory symptom screening in Maple, Birch, Spruce, and Oak Home Areas
• Immediate isolation of any residents with new symptom onset
• Cohorting of staff, when possible.
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
• Increased hand hygiene and PPE audits in the home area with coaching
• Limit of two (2) essential caregivers at a time in the Entire Home
• No General Visitors to the Entire Home

Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

We will continue to provide updates as we move through the outbreak.

If you have any questions, please reach out to the Registered Nurse or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

In collaboration with Public Health, a Home-wide outbreak was declared on October 21, 2024. Residents have symptoms such as cough, runny nose, nasal congestion, sore throat, and/or hoarse voice. We currently have four (4) impacted home areas, please see below. We received results from testing with Public Health, and both COVID-19 and Rhinovirus have been detected as causative agents for the outbreaks. Family members of those residents affected have been notified.

The following infection control measures are to be implemented:

• Surgical Masks to be worn in the Maple, Birch, Spruce, and Oak Home Areas (Masks are recommended for all home areas)
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
• Twice daily respiratory symptom screening in Maple, Birch, Spruce, and Oak Home Areas
• Immediate isolation of any residents with new symptom onset
• Cohorting of staff, when possible.
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
• Increased hand hygiene and PPE audits in the home area with coaching
• Limit of two (2) essential caregivers at a time in the Entire Home
• No General Visitors to the Entire Home

Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

We will continue to provide updates as we move through the outbreak.

If you have any questions, please reach out to the Registered Nurse or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

After further discussion with Public Health, the entire home has been placed in Respiratory Outbreak as we now have 4 home areas with cases. Essential Caregivers only currently, no general visitors. Infection prevention and control measures remain in place in all of the affected home areas.