The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

  • Severe Weather Event

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    CLOSED: This discussion has concluded.
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    We recently had a significant weather event related to snow accumulation causing power outages. This is a reminder that when the power is out at the home we now have a large generator that provides the home with one hundred percent (100%) power in the event of an outage.

  • December 5, 2024- Oak Outbreak Update

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    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the OAK Home Area remains in a Gastroenteritis Outbreak with seven (7) residents with symptoms of vomiting and/or diarrhea. The home area also continues in a Respiratory outbreak with five (5) residents with symptoms such as cough, nasal congestion, runny nose, and/or sore throat. There is a Total of ten (10) residents with either respiratory, enteric, or both. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented:

    • Surgical Masks to be worn in the Oak Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Oak Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing the disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching
    • No General Visitors at this time. Only two (2) essential caregivers at a time.

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions, please reach out to the nurse in charge or Stephanie Albert, IPAC Lead - stephanie.albert@muskoka.on.ca

  • December 4, 2024- Gastroenteritis Outbreak Declared Oak Home Area

    Share December 4, 2024- Gastroenteritis Outbreak Declared Oak Home Area on Facebook Share December 4, 2024- Gastroenteritis Outbreak Declared Oak Home Area on Twitter Share December 4, 2024- Gastroenteritis Outbreak Declared Oak Home Area on Linkedin Email December 4, 2024- Gastroenteritis Outbreak Declared Oak Home Area link
    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the OAK Home Area declared a Gastroenteritis Outbreak with seven (7) residents with symptoms of vomiting and/or diarrhea. The home area also continues in a Respiratory outbreak with five (5) residents with symptoms such as cough, nasal congestion, runny nose, and/or sore throat. There is a Total of ten (10) residents with either respiratory, enteric, or both. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented:

    • Surgical Masks to be worn in the Oak Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Oak Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing the disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching
    • No General Visitors at this time. Only two (2) essential caregivers at a time.

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions, please reach out to the nurse in charge or Stephanie Albert, IPAC Lead - stephanie.albert@muskoka.on.ca

  • December 4, 2024- Spruce Outbreak Declared Over

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    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the Spruce Respiratory Outbreak has been confirmed over. Oak remains in an outbreak at this time and an update will be provided later today.

    Thank you for your patience as we worked through this most recent outbreak.

  • Join Us for the 12 Days of Christmas

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    CLOSED: This discussion has concluded.

  • December 3, 2024- Spruce Outbreak Update

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    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the Spruce Home Area remains in a Respiratory outbreak. Residents with symptoms such as cough, nasal congestion, runny nose, and/or sore throat. One (1) resident has tested positive for COVID. Three (3) resident will be required to continue to wear a mask when they are out of their rooms until they have reached 10 days from the onset of symptoms.

    Home Area Active Cases Resolved Cases Total Cases

    Spruce 0 10 10

    Family members of those residents affected have been notified.

    The following infection control measures are to be implemented:

    • Surgical Masks to be worn in the Spruce Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Spruce Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching
    • No General Visitors at this time. Only two (2) essential caregivers at a time.

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions, don't hesitate to get in touch with the nurse in charge or Stephanie Albert, IPAC Lead- stephanie.albert@muskoka.on.ca

  • Respiratory Outbreak Declared Oak Home Area, December 3rd, 2024

    Share Respiratory Outbreak Declared Oak Home Area, December 3rd, 2024 on Facebook Share Respiratory Outbreak Declared Oak Home Area, December 3rd, 2024 on Twitter Share Respiratory Outbreak Declared Oak Home Area, December 3rd, 2024 on Linkedin Email Respiratory Outbreak Declared Oak Home Area, December 3rd, 2024 link
    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the OAK Home Area is in a Respiratory outbreak with five (5) residents with symptoms such as cough, nasal congestion, runny nose, and/or sore throat. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented:

    • Surgical Masks to be worn in the Oak Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Oak Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching
    • No General Visitors at this time. Only two (2) Essential Caregivers at a time.

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions, please reach out to the nurse in charge or Stephanie Albert, IPAC Lead, stephanie.albert@muskoka.on.ca

  • Tiny Tim Tea- Wednesday, Dec. 4th & Thursday, Dec. 5th

    Share Tiny Tim Tea- Wednesday, Dec. 4th & Thursday, Dec. 5th on Facebook Share Tiny Tim Tea- Wednesday, Dec. 4th & Thursday, Dec. 5th on Twitter Share Tiny Tim Tea- Wednesday, Dec. 4th & Thursday, Dec. 5th on Linkedin Email Tiny Tim Tea- Wednesday, Dec. 4th & Thursday, Dec. 5th link
    CLOSED: This discussion has concluded.

    We look forward to seeing you at the Tiny Tim Tea Events.

  • December 2, 2024- Enhanced Surveillance Declared for Oak Home Area

    Share December 2, 2024- Enhanced Surveillance Declared for Oak Home Area on Facebook Share December 2, 2024- Enhanced Surveillance Declared for Oak Home Area on Twitter Share December 2, 2024- Enhanced Surveillance Declared for Oak Home Area on Linkedin Email December 2, 2024- Enhanced Surveillance Declared for Oak Home Area link
    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the Oak Home Area has been placed on Enhanced Surveillance with two (2) residents with symptoms such as cough, runny nose, nasal congestion, malaise, and/or body aches. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented:

    • Surgical Masks to be worn in the Oak Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Oak Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching
    • No impact on visiting at this time.

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates.

    If you have any questions, please reach out to the nurse in charge or Stephanie Albert, IPAC Lead. stephanie.albert@muskoka.on.ca.

  • December 2, 2024- Spruce Outbreak Update

    Share December 2, 2024- Spruce Outbreak Update on Facebook Share December 2, 2024- Spruce Outbreak Update on Twitter Share December 2, 2024- Spruce Outbreak Update on Linkedin Email December 2, 2024- Spruce Outbreak Update link
    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the Spruce Home Area remains in a Respiratory outbreak. Residents with symptoms such as cough, nasal congestion, runny nose, and/or sore throat. One (1) resident has tested positive for COVID. Three (3) resident will be required to continue to wear a mask when they are out of their rooms until they have reached 10 days from the onset of symptoms.

    Home Area Active Cases Resolved Cases Total Cases

    Spruce 0 10 10

    Family members of those residents affected have been notified.

    The following infection control measures are to be implemented:

    • Surgical Masks to be worn in the Spruce Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Spruce Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching
    • No General Visitors at this time. Only two (2) essential caregivers at a time.

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions, don't hesitate to get in touch with the nurse in charge or Stephanie Albert, IPAC Lead- stephanie.albert@muskoka.on.ca

Page last updated: 02 May 2025, 11:55 AM