The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, persons of importance, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
Oak – Outbreak declared over Nov. 27th, 2025. No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.
Cedar – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.
Birch – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.
Maple – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.
Spruce – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.
Welcome to our information and sharing portal for The Pines Residents, their Family members, persons of importance, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
Oak – Outbreak declared over Nov. 27th, 2025. No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.
Cedar – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.
Birch – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.
Maple – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.
Spruce – No Visitor Restrictions at this time. General Visitors are welcome to the Home Area.
- Updates
- Ask a Question
- Share Your Ideas to Make this Site Better
- Survey
- 2025 Resident and Family Engagement Survey
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Vaccination Key Messages from The Ministry
Share Vaccination Key Messages from The Ministry on Facebook Share Vaccination Key Messages from The Ministry on Twitter Share Vaccination Key Messages from The Ministry on Linkedin Email Vaccination Key Messages from The Ministry linkClick on the link below to review the key messages from the Ministry of Long Term Care.
A reminder of Booster Dose Requirement from Ministry of Long Term Care:
All staff, students, volunteers, support workers, and caregivers who are eligible (i.e., 3 months after receiving the 2nd dose) will be required to show proof of their third dose to come into or work within the home unless they have a valid medical exemption.
Effective dates are as follows:
• Staff, students, volunteers, support workers, and caregivers:
• Those who are eligible on or before December 31st must provide proof of having received the third dose by January 28, 2022. The majority (over 90%) will fall into this category.
• The remainder of the staff, students, volunteers, and support workers will have until March 14, 2022, to show proof of their third dose, recognizing the deadline to be fully vaccinated was December 13, 2021.
• The remainder of caregivers will have until May 23, 2022, to show proof of their third dose, recognizing caregivers were recently provided until February 21, 2022, to become fully vaccinated if they were not already.
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Family Zoom Meeting Recording
Share Family Zoom Meeting Recording on Facebook Share Family Zoom Meeting Recording on Twitter Share Family Zoom Meeting Recording on Linkedin Email Family Zoom Meeting Recording linkClick on the link below to watch the recording of the Family Zoom meeting from last evening, January 18, 2022.
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Family Outbreak Meeting Update Recording January 14, 2022
Share Family Outbreak Meeting Update Recording January 14, 2022 on Facebook Share Family Outbreak Meeting Update Recording January 14, 2022 on Twitter Share Family Outbreak Meeting Update Recording January 14, 2022 on Linkedin Email Family Outbreak Meeting Update Recording January 14, 2022 linkThe outbreak update meeting was held today, January 14, 2022, please click on the line below to watch the recording. We will continue with the family meetings on Tuesday and Thursday of next week which will be outbreak update meetings.
Passcode: kcj%^86a
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Booster Dose Vaccine Information
Share Booster Dose Vaccine Information on Facebook Share Booster Dose Vaccine Information on Twitter Share Booster Dose Vaccine Information on Linkedin Email Booster Dose Vaccine Information link
The intent of a “booster dose” is to restore protection that may have decreased over time or is no longer sufficient in individuals who initially responded adequately to a complete primary vaccine series. This is distinguished from the intent of an “additional dose” that might be added to the standard primary vaccine series with the aim of enhancing the immune response and establishing an adequate level of durable protection. Please click on the link below for more information:
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Zoom Meeting Recording- January 7, 2022
Share Zoom Meeting Recording- January 7, 2022 on Facebook Share Zoom Meeting Recording- January 7, 2022 on Twitter Share Zoom Meeting Recording- January 7, 2022 on Linkedin Email Zoom Meeting Recording- January 7, 2022 linkPlease click on the link below to review the recording of the Outbreak family update meeting this afternoon. Thank you to all that attended. We will schedule another meeting mid to late next week.
Passcode: 5vY!=03P -
Recording of Outbreak Family Meeting January 3, 2021
Share Recording of Outbreak Family Meeting January 3, 2021 on Facebook Share Recording of Outbreak Family Meeting January 3, 2021 on Twitter Share Recording of Outbreak Family Meeting January 3, 2021 on Linkedin Email Recording of Outbreak Family Meeting January 3, 2021 linkThank you to all family members that were able to attend the meeting yesterday. The plan is to have a meeting later this week to update everyone on the status of the outbreak again as we continue to see changes occurring in the home. We will send out a link with the update tomorrow.
Please use the link below to watch the recording from yesterday's meeting (we apologize that the beginning is missing):
Passcode: !#Wl9V6?
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Educational Video for Putting on (Donning) Duckbill Style N95 Respirator
Share Educational Video for Putting on (Donning) Duckbill Style N95 Respirator on Facebook Share Educational Video for Putting on (Donning) Duckbill Style N95 Respirator on Twitter Share Educational Video for Putting on (Donning) Duckbill Style N95 Respirator on Linkedin Email Educational Video for Putting on (Donning) Duckbill Style N95 Respirator linkPlease click on the link below to watch the video regarding the duckbilled N95 respirator at the home.
If you have any questions or need assistance with applying or removing your respirator, please let a staff member know and we can assist.
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Educational Resources from the Ministry of Long Term Care
Share Educational Resources from the Ministry of Long Term Care on Facebook Share Educational Resources from the Ministry of Long Term Care on Twitter Share Educational Resources from the Ministry of Long Term Care on Linkedin Email Educational Resources from the Ministry of Long Term Care linkThe home’s visitor policy should include guidance from the following Public Health Ontario resources to support IPAC and PPE education and training:
guidance document: recommended steps: putting on personal protective equipment
• video: putting on full personal protective equipment
• video: taking off full personal protective equipment
• videos: how to hand wash and how to hand rub
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Important Infection Control Practice Reminder
Share Important Infection Control Practice Reminder on Facebook Share Important Infection Control Practice Reminder on Twitter Share Important Infection Control Practice Reminder on Linkedin Email Important Infection Control Practice Reminder linkIt is extremely important that we encourage and review the attached Infection Control Practices. With the increase in COVID-19 cases in the Simcoe-Muskoka Area and the Enhanced Measure put in place by the Ministry of Long Term Care. We want to ensure that everyone remains healthy over the holiday season.
Please click on the attachments below to review:
Fact Sheet on How to Wear a Mask
Fact Sheet on Physical Distancing
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Resources Available with Alzheimer Society Muskoka
Share Resources Available with Alzheimer Society Muskoka on Facebook Share Resources Available with Alzheimer Society Muskoka on Twitter Share Resources Available with Alzheimer Society Muskoka on Linkedin Email Resources Available with Alzheimer Society Muskoka linkThe Alzheimer Society of Muskoka has many learning opportunities and tools available to families and caregivers. See below for resources and watch for information about educational opportunities in the New Year.
Meaningful Engagement of People Living with Dementia
Routine and Activities During COVID-19
Finding Suitable Activities
2025 Resident and Family Engagement Survey
Follow Project
Hate Stops Here Portal - The District Municipality of Muskoka
Family Council
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2025
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Family Council Agenda October 15 2025.pdf (123 KB) (pdf)
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Family Council Agenda September 2025.pdf (128 KB) (pdf)
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Family Council Agenda June 18 2025.pdf (132 KB) (pdf)
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Family Council TERMS OF REFERENCE Final Copy April 2025.pdf (157 KB) (pdf)
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Family Council Agenda April 16 2025.pdf (44.3 KB) (pdf)
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19_ 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15_ 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
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January 02 2026
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December 14 2025
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December 16 2025
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December 18 2025
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December 19 2025
Key Staff Contacts
Menus and Activities Monthly Calendar
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Dietary Menus
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November 2025 Birch Activity Calendar.pdf (38.3 KB) (pdf)
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November 2025 Cedar Activity Calendar.pdf (33.6 KB) (pdf)
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November 2025 Maple Activity Calendar.pdf (31.5 KB) (pdf)
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November 2025 Oak Activity Calendar.pdf (33.2 KB) (pdf)
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November 2025 Spruce Activity Calendar.pdf (31.4 KB) (pdf)
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Maple December Calendar 2025.pdf (41.1 KB) (pdf)
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Birch Calendar December 2025.pdf (42.2 KB) (pdf)
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Oak December Calendar 2025.pdf (45.1 KB) (pdf)
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Cedar December Calendar 2025.pdf (44.2 KB) (pdf)
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Spruce December Calendarn2025.pdf (41 KB) (pdf)
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
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Family Councils of Ontario LTC Navigation Guide (5.28 MB) (pdf)
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Visiting Tips for Persons of Importance (112 KB) (pdf)
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Stepping In- What you May need to know- Helpful tool for SDM-POA (229 KB) (pdf)
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Risk factors for dementia — 2024 update - Lancet Study.jpg (514 KB) (jpg)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan 2025.pdf (326 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025 (2.65 MB) (pdf)
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The Pines Equity Diversity Inclusion Cultural Competency Plan 2025 (249 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -