The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

  • Outbreak Update March 14, 2023

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    CLOSED: This discussion has concluded.

    Spruce Home Area has declared a COVID-19 Outbreak on March 14, 2023. The Whole Home Respiratory Outbreak continues at this time. Oak remains in Enteric (symptoms such as vomiting and diarrhea) and COVID-19 Outbreaks. Cedar has a Respiratory (symptoms such as cough, hoarse voice, sore throat and lethargy) and COVID-19. Family members of those affected residents have been notified. We will continue to provide updated as we work through the outbreaks. Masks must remain on in the resident's rooms at this time and N95 masks and eye protection are highly recommended on the affected home areas.

    No General Visitors to the Home at this time. Essential Caregivers may visit to a maximum of two (2) at a time.

    Oak Home Area: Currently one (1) resident isolated with enteric symptoms, two (2) residents with respiratory symptoms and four (4) residents with COVID-19 symptoms.

    Cedar Home Area: Currently five (5) residents isolated with respiratory symptoms and five (5) residents with COVID-19 symptoms.

    Spruce Home Area: Currently has four (4) residents isolated with respiratory symptoms and two (2) residents with COVID-19 symptoms.

    Enhanced Infection Control Measures within the home include:

    • Increased hand hygiene for staff and residents prior to meals
    • Increased cleaning on affected units by housekeeping
    • Increased PPE audits and hand hygiene audits
    • Twice daily symptom screening
    • Staff cohorting where possible
    • All individuals are to be masked through the home in common areas.
    • Mandatory N95 masks and Eye protection at all times on Cedar, Oak and Spruce.
    • Residents on affected areas to avoid group activities.

    Please reach out to Melissa Muir-Clark (IPAC Lead) if you have any questions. Ext. 4752

  • Further Outbreak Declared March 14, 2023

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    CLOSED: This discussion has concluded.

    In collaboration with Public Health, A COVID-19 Outbreak has been declared for the Spruce Home Area. Family members of those affected residents have been notified. Thank you for your patience as we work through the outbreaks at the home.

  • Outbreak Update March 13, 2023

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    CLOSED: This discussion has concluded.

    The Whole Home Respiratory Outbreak continues at this time. Oak remains in Enteric (symptoms such as vomiting and diarrhea) and COVID-19 Outbreaks. Cedar has a Respiratory (symptoms such as cough, hoarse voice, sore throat and lethargy) and COVID-19. Maple remains in a COVID-19 Outbreak. Family members of those affected residents have been notified. We will continue to provide updated as we work through the outbreaks. Masks must remain on in the resident's rooms at this time and N95 masks and eye protection are highly recommended on the affected home areas.

    No General Visitors to the Home at this time. Essential Caregivers may visit to a maximum of two (2) at a time.

    Oak Home Area: Currently one (1) resident isolated with enteric symptoms, two (2) residents with respiratory symptoms and four (4) residents with COVID-19 symptoms.

    Cedar Home Area: Currently five (5) residents isolated with respiratory symptoms and four (4) residents with COVID-19 symptoms.

    Maple Home Area: Currently one (1) resident isolated with COVID-19 symptoms.

    Spruce Home Area: Currently has three (3) residents isolated with respiratory symptoms.

    Enhanced Infection Control Measures within the home include:

    • Increased hand hygiene for staff and residents prior to meals
    • Increased cleaning on affected units by housekeeping
    • Increased PPE audits and hand hygiene audits
    • Twice daily symptom screening
    • Staff cohorting where possible
    • All individuals are to be masked through the home in common areas.
    • Mandatory N95 masks and Eye protection at all times on Cedar, Oak and Maple.
    • Residents on affected areas to avoid group activities.

    Please reach out to Melissa Muir-Clark (IPAC Lead) if you have any questions. Ext. 4752

  • March Family Zoom Meeting Hosted by Family Council

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    CLOSED: This discussion has concluded.

    Join us on Wednesday, February 15, 2023, starting at 6:30 p.m.

    Join the Zoom Meeting link below or in person at the Pines in the Fran Coleman Room.

    https://us02web.zoom.us/j/89455264812?pwd=OXdVYnNodUJWSDZnWXlWM3huS1RMZz09

    Meeting ID: 894 5526 4812

    Passcode: 506904

    Any questions related to these meetings can be directed to Jill Gaston.

    March 2023 Family Council Agenda

    February 15, 2023 Family Council Minutes

    Administrator Family Update February 15, 2023

    Palliative Approach to Care Presentation February 15, 2023

  • Outbreak Update March 10, 2023

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    CLOSED: This discussion has concluded.

    A Whole Home Respiratory Outbreak has been declared today, March 10, 2023. Oak remains in Enteric (symptoms such as vomiting and diarrhea) and COVID-19 Outbreaks. Cedar has a Respiratory (symptoms such as cough, hoarse voice, sore throat and lethargy) and COVID-19. Maple remains in a COVID-19 Outbreak. Family members of those affected residents have been notified. We will continue to provide updated as we work through the outbreaks. Masks must remain on in the resident's rooms at this time and N95 masks and eye protection are highly recommended on the affected home areas.

    No General Visitors to the Home at this time. Essential Caregivers may visit to a maximum of two (2) at a time.

    Oak Home Area: Currently one (1) residents isolated with enteric symptoms, four (4) residents with respiratory symptoms and two (2) residents with COVID-19 symptoms.

    Cedar Home Area: Currently thirteen (13) residents isolated with respiratory symptoms and three (3) residents with COVID-19 symptoms.

    Maple Home Area: Currently two (2) residents isolated with COVID-19 symptoms.

    Spruce Home Area: Currently has four (4) residents isolated with respiratory symptoms.

    Enhanced Infection Control Measures within the home include:

    • Increased hand hygiene for staff and residents prior to meals
    • Increased cleaning on affected units by housekeeping
    • Increased PPE audits and hand hygiene audits
    • Twice daily symptom screening
    • Staff cohorting where possible
    • All individuals are to be masked through the home in common areas.
    • Mandatory N95 masks and Eye protection at all times on Cedar, Oak and Maple.
    • Residents on affected areas to avoid group activities.

    Please reach out to Melissa Muir-Clark (IPAC Lead) if you have any questions. Ext. 4752

  • Respiratory Outbreak Upgraded to Whole Home- March 10, 2023

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    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the Respiratory outbreak has been upgraded to include the entire home at this time. We continue to have enteric outbreak on Oak as well as COVID-19 Outbreaks on Cedar, Oak, and Maple. Family members of those affected residents have been notified and an update will come later today.

    No General Visitors to the Entire Home at this time. Essential Caregivers may visit to a maximum of two (2) at a time.

    Thank you for your patience as we work through the outbreaks.

  • Outbreak Update March 9, 2023

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    CLOSED: This discussion has concluded.

    Oak remains in Enteric (symptoms such as vomiting and diarrhea) and COVID-19 Outbreaks. Cedar has a Respiratory (symptoms such as cough, hoarse voice, sore throat and lethargy) and COVID-19. The Cedar Enteric outbreak has been declared over at this time, March 9, 2023. Maple remains in a COVID-19 Outbreak. Family members of those affected residents have been notified. We will continue to provide updated as we work through the outbreaks. Masks must remain on in the resident's rooms at this time and N95 masks and eye protection are highly recommended on the affected home areas.

    No General Visitors to Cedar, Oak and Maple Home Areas at this time. Essential Caregivers may visit to a maximum of two (2) at a time.

    Oak Home Area: Currently six (6) residents isolated with enteric symptoms and three (3) residents with COVID-19 symptoms.

    Cedar Home Area: Currently twelve (12) residents isolated with respiratory symptoms and three (3) residents with COVID-19 symptoms.

    Maple Home Area: Currently two (2) residents isolated with COVID-19 symptoms.

    Enhanced Infection Control Measures on Oak, Cedar and Maple include:

    • Increased hand hygiene for staff and residents prior to meals
    • Increased cleaning on affected units by housekeeping
    • Increased PPE audits and hand hygiene audits
    • Twice daily symptom screening
    • Staff cohorting where possible
    • All individuals are to be masked through the home in common areas.
    • Mandatory N95 masks and Eye protection at all times on Cedar, Oak and Maple.
    • Residents on affected areas to avoid group activities.

    Please reach out to Melissa Muir-Clark (IPAC Lead) if you have any questions. Ext. 4752

  • Outbreak Update March 8, 2023

    Share Outbreak Update March 8, 2023 on Facebook Share Outbreak Update March 8, 2023 on Twitter Share Outbreak Update March 8, 2023 on Linkedin Email Outbreak Update March 8, 2023 link
    CLOSED: This discussion has concluded.

    Oak remains in Enteric (symptoms such as vomiting and diarrhea) and COVID-19 Outbreaks and Cedar has a Respiratory (symptoms such as cough, hoarse voice, sore throat and lethargy) and Enteric Outbreaks and Maple remains in a COVID-19 Outbreak. Family members of those affected residents have been notified. We will continue to provide updated as we work through the outbreaks. Masks must remain on in the resident's rooms at this time and N95 masks and eye protection are highly recommended on the affected home areas.

    No General Visitors to Cedar, Oak and Maple Home Areas at this time. Essential Caregivers may visit to a maximum of two (2) at a time.

    Oak Home Area: Currently nine (9) residents isolated with enteric symptoms and two (2) residents with COVID-19 symptoms.

    Cedar Home Area: Currently ten (10) residents isolated with respiratory symptoms, three (3) residents with COVID-19 symptoms and one(1) residents isolated with enteric symptoms.

    Maple Home Area: Currently two (2) residents isolated with COVID-19 symptoms.

    Enhanced Infection Control Measures on Oak, Cedar and Maple include:

    • Increased hand hygiene for staff and residents prior to meals
    • Increased cleaning on affected units by housekeeping
    • Increased PPE audits and hand hygiene audits
    • Twice daily symptom screening
    • Staff cohorting where possible
    • All individuals are to be masked through the home in common areas.
    • Mandatory N95 masks and Eye protection at all times on Cedar, Oak and Maple.
    • Residents on affected areas to avoid group activities.

    Please reach out to Melissa Muir-Clark (IPAC Lead) if you have any questions. Ext. 4752

  • Outbreak Update March 7, 2023

    Share Outbreak Update March 7, 2023 on Facebook Share Outbreak Update March 7, 2023 on Twitter Share Outbreak Update March 7, 2023 on Linkedin Email Outbreak Update March 7, 2023 link
    CLOSED: This discussion has concluded.

    Oak remains in Enteric (symptoms such as vomiting and diarrhea) Outbreak and Cedar has a Respiratory (symptoms such as cough, hoarse voice, sore throat and lethargy) and Enteric Outbreaks and Maple remains in a COVID-19 Outbreak. Oak has declared a COVID-19 outbreak as of today, March 7, 2023. N95 masks and eye protection are now required on the Oak Home Area as well. Family members of those affected residents have been notified. We will continue to provide updated as we work through the outbreaks.

    No General Visitors to Cedar, Oak and Maple Home Areas at this time. Essential Caregivers may visit to a maximum of two (2) at a time.

    Oak Home Area: Currently eleven (11) residents isolated with enteric symptoms and two (2) residents with COVID-19 symptoms.

    Cedar Home Area: Currently ten (10) residents isolated with respiratory symptoms, three (3) residents with COVID-19 symptoms and one(1) residents isolated with enteric symptoms.

    Maple Home Area: Currently two (2) residents isolated with COVID-19 symptoms.

    Enhanced Infection Control Measures on Oak, Cedar and Maple include:

    • Increased hand hygiene for staff and residents prior to meals
    • Increased cleaning on affected units by housekeeping
    • Increased PPE audits and hand hygiene audits
    • Twice daily symptom screening
    • Staff cohorting where possible
    • All individuals are to be masked through the home in common areas.
    • Mandatory N95 masks and Eye protection at all times on Cedar, Oak and Maple.
    • Residents on affected areas to avoid group activities.

    Please reach out to Melissa Muir-Clark (IPAC Lead) if you have any questions. Ext. 4752

  • Further Outbreak Declared on Oak March 7, 2023

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    CLOSED: This discussion has concluded.

    In collaboration with Public Health, Oak home area declared a COVID-19 Outbreak on March 7, 2023. We currently have two (2) residents that have tested positive for the virus. Family members of those affected residents have been notified. We will provide updates when they are available.

Page last updated: 02 May 2025, 11:55 AM