The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
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Respiratory Outbreak Declared July 4, 2024 on Oak Home Area
Share Respiratory Outbreak Declared July 4, 2024 on Oak Home Area on Facebook Share Respiratory Outbreak Declared July 4, 2024 on Oak Home Area on Twitter Share Respiratory Outbreak Declared July 4, 2024 on Oak Home Area on Linkedin Email Respiratory Outbreak Declared July 4, 2024 on Oak Home Area linkCLOSED: This discussion has concluded.In collaboration with Public Health, the Oak Home Area has declared a Respiratory Outbreak with four (4) residents showing symptoms such as cough, runny nose, nasal congestion, and/or fever. Family members of those residents affected have been notified. We are currently waiting on test results from Public Health. Maple Home area remains under Heightened Surveillance with one (1) resident care.The following infection control measures are to be implemented or continued at this time:- Masks to be worn in the Oak and Maple Home Areas
- Residents are to remain in the unit at this time to reduce the risk of spread (Oak unit only at this time)
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening in Oak Home Area
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Immediate isolation of any residents with new symptom onset.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact
- Limit of two (2) essential caregivers at a time in Oak only
- No General Visiting to Oak home area
We will continue to provide updates as we move through the outbreak.If you have any questions please contact Kim Sander, DOC, ext. 4861 for the remainder of this week and then John Iskander, IPAC Lead at ext. 4752 starting July 8th, 2024 -
Maple & Oak Home Areas placed in Heighted Surveillance as of July 3, 2024
Share Maple & Oak Home Areas placed in Heighted Surveillance as of July 3, 2024 on Facebook Share Maple & Oak Home Areas placed in Heighted Surveillance as of July 3, 2024 on Twitter Share Maple & Oak Home Areas placed in Heighted Surveillance as of July 3, 2024 on Linkedin Email Maple & Oak Home Areas placed in Heighted Surveillance as of July 3, 2024 linkCLOSED: This discussion has concluded.Public Health recommends that the Oak & Maple Home Areas be placed in Heightened Surveillance related to three (3) residents with Respiratory Symptoms such as runny nose, cough, and nasal congestion. Family members of those residents affected have been notified. At this time the pathogen is unknown.
Residents in the home areas will remain on the unit or can be taken outside for fresh air. At this time, medical masks are to be worn on both of these home areas and we are practicing good hand hygiene for staff, visitors, and residents. Visiting is not impacted at this time.
We will provide more updates tomorrow after we connect with Public Health.
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The Pines Family Council June Minutes and Upcoming Meeting
Share The Pines Family Council June Minutes and Upcoming Meeting on Facebook Share The Pines Family Council June Minutes and Upcoming Meeting on Twitter Share The Pines Family Council June Minutes and Upcoming Meeting on Linkedin Email The Pines Family Council June Minutes and Upcoming Meeting linkCLOSED: This discussion has concluded.June 2024 Family Council Minutes
Thank you to those that were able to attend the June meeting. What a great way to connect with other family members, have some great discussions, and provide feedback. Unfortunately, we do not have a recording to provide this month.
Below is the family update that was provided during the meeting.
If you have questions and would like to find out more about Family Council. Please reach out to Delynne Patterson (Famly Council Chair) at delynne.patterson@gmail.com or Jennifer Ridgley (Administrator for the Pines) at jennifer.ridgley@muskoka.on.ca
Family Council meeting for July will be in-person & virtual:
- When: July 17th, 2024
- Time: 6:30 pm
- Location: The Pines in the Fran Coleman Committee Room and virtual if you require
https://us02web.zoom.us/j/82942296115?pwd=Rks4eDY3UVFSM1ZTeXFYOXAvTDhhZz09
Meeting ID: 829 4229 6115
Passcode: 656014
- Refreshments will be served
We look forward to seeing you there!
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Happy Canada Day- July 1st, 2024
Share Happy Canada Day- July 1st, 2024 on Facebook Share Happy Canada Day- July 1st, 2024 on Twitter Share Happy Canada Day- July 1st, 2024 on Linkedin Email Happy Canada Day- July 1st, 2024 linkCLOSED: This discussion has concluded. -
Between Two Pines
Share Between Two Pines on Facebook Share Between Two Pines on Twitter Share Between Two Pines on Linkedin Email Between Two Pines linkCLOSED: This discussion has concluded.Between Two Pines is our new monthly e-newsletter and is your go-to source for the latest happenings at the District, offering connections to District Council Insights, upcoming events, and community engagements. Click on the link below to access the site to complete the subscription.
https://www.muskoka.on.ca/en/feedback-and-engagement/between-two-pines-newsletter-subscription.aspx
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Preventing Heat-Related Illnesses
Share Preventing Heat-Related Illnesses on Facebook Share Preventing Heat-Related Illnesses on Twitter Share Preventing Heat-Related Illnesses on Linkedin Email Preventing Heat-Related Illnesses linkCLOSED: This discussion has concluded.As we move into summer, our team will continue to monitor temperatures and extreme conditions to ensure that we are preventing and mitigating the risk factors and symptoms associated with excessive heat. Our home has air conditioning throughout including the resident bedrooms and we continue to complete preventative maintenance on the equipment to maintain good working order. We also follow the attached policy to ensure we monitor and react to any heat-related symptoms we might see.
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The Pines Family Council
Share The Pines Family Council on Facebook Share The Pines Family Council on Twitter Share The Pines Family Council on Linkedin Email The Pines Family Council linkCLOSED: This discussion has concluded.Thank you to those that were able to attend the June meeting. What a great way to connect with other family members, have some great discussions, and provide feedback. Unfortunately, we do not have a recording to provide this month.
Below is the family update that was provided during the meeting.
If you have questions and would like to find out more about Family Council. Please reach out to Delynne Patterson (Famly Council Chair) at delynne.patterson@gmail.com or Jennifer Ridgley (Administrator for the Pines) at jennifer.ridgley@muskoka.on.ca
Family Council meeting for July will be in-person & virtual:
- When: July 17th, 2024
- Time: 6:30 pm
- Location: The Pines in the Fran Coleman Committee Room and virtual if you require
https://us02web.zoom.us/j/82942296115?pwd=Rks4eDY3UVFSM1ZTeXFYOXAvTDhhZz09
Meeting ID: 829 4229 6115
Passcode: 656014
- Refreshments will be served
We look forward to seeing you there!
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National Indigenous Peoples Day
Share National Indigenous Peoples Day on Facebook Share National Indigenous Peoples Day on Twitter Share National Indigenous Peoples Day on Linkedin Email National Indigenous Peoples Day linkCLOSED: This discussion has concluded.In honour of National Indigenous History Month (June) and National Indigenous Peoples Day (June 21), we encourage everyone to celebrate by attending the first-ever traditional Powwow being held in Muskoka on June 29 and 30, 2024!
See Muskoka Through Our Eyes is a historic event that invites everyone to join together and experience the beauty of a Powwow.
The event takes place in Annie Williams Park in Bracebridge, and activities include traditional singing and dancing, Indigenous craft and food ventures, a speaker series, and more!
The event is an opportunity for all of us to gather and learn about the rich cultural traditions and heritage of Indigenous peoples.
Learn more about See Muskoka Through Our Eyes by visiting muskokapowwow.com.
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Happy Pride Month
Share Happy Pride Month on Facebook Share Happy Pride Month on Twitter Share Happy Pride Month on Linkedin Email Happy Pride Month linkCLOSED: This discussion has concluded. -
Hand Hygiene
Share Hand Hygiene on Facebook Share Hand Hygiene on Twitter Share Hand Hygiene on Linkedin Email Hand Hygiene linkCLOSED: This discussion has concluded.Breaking the chain of infection and keeping everyone in the home safe and healthy is so important. This is an important reminder to please ensure you are sanitizing your hands when entering and exiting the home and while working with the residents. Please follow the 4 moments of hand hygiene. (see picture below)
Follow Project
Family Council
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2025
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Family Council TERMS OF REFERENCE Final Copy April 2025.pdf (157 KB) (pdf)
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Family Council Agenda April 16 2025.pdf (44.3 KB) (pdf)
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19_ 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15_ 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
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April 28 → May 09 2025
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May 13 2025
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May 27 2025
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June 10 2025
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June 24 2025
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
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Family Councils of Ontario LTC Navigation Guide (5.28 MB) (pdf)
Emergency Preparedness Plans
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The Pines Emergency Preparedness Manual 2025 (11 MB) (pdf)
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Fire plan 2024 - updated October 2024.pdf (1.35 MB) (pdf)
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Departmental Contingency Plans
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Updated November 2024- Administrative Contingency Plan (261 KB) (pdf)
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Updated November 2024- Dietary Contingency Plan (213 KB) (pdf)
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Updated November 2024- Environmental Contingency Plan (219 KB) (pdf)
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Updated November 2024 - Nursing Contingency Plan (247 KB) (pdf)
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Updated November 2024- Activities Contingency Plan (196 KB) (pdf)
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Pandemic Management Plan- 2025 (912 KB) (pdf)
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Natural Disasters and Extreme Weather Events- 2025 (1.33 MB) (pdf)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan- updated January 2025.pdf (282 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025.pdf (1.64 MB) (pdf)
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The Pines Equity, Inclusion, & Cultural Competency Plan 2024.pdf (203 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -