The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
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Volunteer Support Needed
Share Volunteer Support Needed on Facebook Share Volunteer Support Needed on Twitter Share Volunteer Support Needed on Linkedin Email Volunteer Support Needed linkCLOSED: This discussion has concluded. -
Resident Influenza Clinic
Share Resident Influenza Clinic on Facebook Share Resident Influenza Clinic on Twitter Share Resident Influenza Clinic on Linkedin Email Resident Influenza Clinic linkCLOSED: This discussion has concluded.Eligible and consenting residents will receive their influenza vaccine starting October 10th and continuing through the home areas until all residents have received their vaccine. If you have questions, please reach out to Stephanie Albert, IPAC Lead. stephanie.albert@muskoka.on.ca
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Celebration of Life Service Date Change for October
Share Celebration of Life Service Date Change for October on Facebook Share Celebration of Life Service Date Change for October on Twitter Share Celebration of Life Service Date Change for October on Linkedin Email Celebration of Life Service Date Change for October linkCLOSED: This discussion has concluded.Please note that the celebration of life for this month will be on October 15th. If you would like more information on what the celebration of life is, please see below.
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Upcoming Family Event
Share Upcoming Family Event on Facebook Share Upcoming Family Event on Twitter Share Upcoming Family Event on Linkedin Email Upcoming Family Event linkCLOSED: This discussion has concluded. -
Infection Control News
Share Infection Control News on Facebook Share Infection Control News on Twitter Share Infection Control News on Linkedin Email Infection Control News linkCLOSED: This discussion has concluded.We are entering Flu/Covid season, and I am relying on all of you to help keep the residents healthy. One of the easiest and best ways to do this is with proper hand hygiene and a self-assessment at home before visiting.
When coming into the home and entering any of the home areas please ensure you are using the hand sanitizer as well as when you are leaving the home areas and the building.
Before you come to visit your loved ones, please take a moment at home, and ensure that you are feeling well and do not have any symptoms of illness (fever, runny nose, cough, congestion, sore throat). If you do, please stay home.
The graph shows hand hygiene audits that are completed daily throughout the home and at the front door. As you can see the compliance for family/guests coming into the home is at 50%. We need to get this up to at least 95% or higher to ensure that we breaking the chain of infection.
Infection Prevention and Control (IPAC) week is coming, and you will see some fun information and activities. Please feel free to join in on the fun.
Thank you for helping to keep the residents safe and healthy.
Please reach out if you have any questions to stephanie.albert@muskoka.on.ca
Stephanie Albert RPN, IPAC Lead
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National Day of Truth and Reconciliation - September 30th, 2024
Share National Day of Truth and Reconciliation - September 30th, 2024 on Facebook Share National Day of Truth and Reconciliation - September 30th, 2024 on Twitter Share National Day of Truth and Reconciliation - September 30th, 2024 on Linkedin Email National Day of Truth and Reconciliation - September 30th, 2024 linkCLOSED: This discussion has concluded.Please join us on Monday, September 30th by wearing an orange shirt in honour of the National Day of Truth and Reconciliation. If you would like more information about this day please visit: https://www.ontario.ca/page/national-day-truth-and-reconciliation?gad_source=1&gclid=EAIaIQobChMI_6abh8vjiAMVX3N_AB2R_yZZEAAYASAAEgIv-fD_BwE&gclsrc=aw.ds
The Story of Orange Shirt Day from https://orangeshirtday.org/orange-shirt-day/
The Legacy of the St. Joseph Mission (SJM) Residential School
Orange Shirt Day is a legacy of the St. Joseph Mission (SJM) Residential School (1891-1981) Commemoration Project and Reunion events that took place in Williams Lake, BC, Canada, in May 2013. This project was the vision of Esketemc (Alkali Lake) Chief Fred Robbins, who is a former student himself. It brought together former students and their families from the Secwepemc, Tsilhqot’in, Southern Dakelh and St’at’imc Nations along with the Cariboo Regional District, the Mayors and municipalities, School Districts and civic organizations in the Cariboo Region.
The events were designed to commemorate the residential school experience, to witness and honour the healing journey of the survivors and their families, and to commit to the ongoing process of reconciliation. Chief Justice Murray Sinclair challenged all of the participants to keep the reconciliation process alive, as a result of the realization that every former student had similar stories.
Orange Shirt Day is a legacy of this project. As spokesperson for the Reunion group leading up to the events, former student Phyllis (Jack) Webstad told her story of her first day at residential school when her shiny new orange shirt, bought by her grandmother, was taken from her as a six-year old girl.
The annual Orange Shirt Day on September 30th opens the door to global conversation on all aspects of Residential Schools. It is an opportunity to create meaningful discussion about the effects of Residential Schools and the legacy they have left behind. A discussion all Canadians can tune into and create bridges with each other for reconciliation. A day for survivors to be reaffirmed that they matter, and so do those that have been affected. Every Child Matters, even if they are an adult, from now on.
The date was chosen because it is the time of year in which children were taken from their homes to residential schools, and because it is an opportunity to set the stage for anti-racism and anti-bullying policies for the coming school year. It is an opportunity for First Nations, local governments, schools and communities to come together in the spirit of reconciliation and hope for generations of children to come.
It all started right here in the Cariboo, and as a result, School District No. 27 was chosen by the First Nations Education Steering Committee (FNESC) to pilot curriculum changes for all Grade 5 and Grade 10 students reflecting the residential school experience, which have now been implemented province-wide.
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Hand Hygiene - The Facts
Share Hand Hygiene - The Facts on Facebook Share Hand Hygiene - The Facts on Twitter Share Hand Hygiene - The Facts on Linkedin Email Hand Hygiene - The Facts linkCLOSED: This discussion has concluded.Hands have good germs that your body needs to stay healthy. Hands can also have bad germs on them that make you sick.
Alcohol-based hand sanitizer kills most of the bad germs that make you sick.
Alcohol-based hand sanitizers kill the good and bad germs, but the good germs quickly come back on your hands.
Alcohol-based hand sanitizer does not create antimicrobial-resistant germs.
- Alcohol-based hand sanitizers kill germs quickly and in a different way than antibiotics.
Using alcohol-based hand sanitizers to clean your hands does not cause antimicrobial resistance.
Steps To Take
When residents and visitors should clean their hands
- Before touching your eyes, nose, or mouth.
- Before preparing or eating food.
- Before and after changing wound dressings or bandages.
- After using the restroom.
- After blowing your nose, coughing, or sneezing.
- After touching hospital surfaces such as bed rails, bedside tables, doorknobs, remote controls, or the phone.
How to clean hands -With an alcohol-based hand sanitizer:
- Put product on hands and rub hands together.
- Cover all surfaces until hands feel dry. This should take around 20 seconds.
How to clean hands - With soap and water:
- Wet your hands with warm water. Use liquid soap if possible. Apply a nickel- or quarter-sized amount of soap to your hands.
- Rub your hands together until the soap forms a lather and then rub all over the top of your hands, in between your fingers and the area around and under the fingernails.
- Continue rubbing your hands for at least 15 seconds. Need a timer? Imagine singing the "Happy Birthday" song twice.
- Rinse your hands well under running water.
- Dry your hands using a paper towel if possible. Then use your paper towel to turn off the faucet and to open the door if needed.
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Front Balcony Repair Complete
Share Front Balcony Repair Complete on Facebook Share Front Balcony Repair Complete on Twitter Share Front Balcony Repair Complete on Linkedin Email Front Balcony Repair Complete linkCLOSED: This discussion has concluded.The front balcony repair is complete as of Friday, September 27th. You may now enjoy this space in the home. Thank you for your co-operation as we made this needed repair.
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September Family Council Meeting Recording and Family Council Lead Update
Share September Family Council Meeting Recording and Family Council Lead Update on Facebook Share September Family Council Meeting Recording and Family Council Lead Update on Twitter Share September Family Council Meeting Recording and Family Council Lead Update on Linkedin Email September Family Council Meeting Recording and Family Council Lead Update linkCLOSED: This discussion has concluded.Please be aware that Delynne Patterson has resigned as the Lead for Family Council. We thank her for her contributions and leadership and wish her well. At this time, the Council has not selected a new lead.
You can view the recording from the September meeting by clicking on the link below. You can also find the family Update presentation and the package from Andrea Groomes, Social Worker, that was discussed at the meet, below.
September Family Council Recording
Passcode: @uHAbrY4
Peer Support Program Description Package
If you have questions related to Family Council at the Pines, please connect with Jennifer Ridgley, administrator at pines.administrator@muskoka.on.ca or ext. 4877.
The next meeting is scheduled for October 16th, 2024 at 6:30pm.
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Reminder: Social Work Support is Available
Share Reminder: Social Work Support is Available on Facebook Share Reminder: Social Work Support is Available on Twitter Share Reminder: Social Work Support is Available on Linkedin Email Reminder: Social Work Support is Available linkCLOSED: This discussion has concluded.
Follow Project
Family Council
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2025
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Family Council Agenda June 18 2025.pdf (132 KB) (pdf)
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Family Council TERMS OF REFERENCE Final Copy April 2025.pdf (157 KB) (pdf)
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Family Council Agenda April 16 2025.pdf (44.3 KB) (pdf)
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19_ 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15_ 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
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August 05 2025
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August 11 2025
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August 13 2025
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August 23 2025
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August 24 2025
Key Staff Contacts
Staying Safe at The Pines
Menus and Activities Monthly Calendar
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Dietary Menus
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July Spruce Activity Centre.pdf (74.8 KB) (pdf)
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July Oak Activity Calendar.pdf (65.9 KB) (pdf)
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July Cedar Activity Calendar.pdf (74.5 KB) (pdf)
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July Birch Activity Calendar.pdf (73.5 KB) (pdf)
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July Maple Activity Calendar.pdf (31.4 KB) (pdf)
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June 2025 Cedar Activity Calendar.pdf (37.6 KB) (pdf)
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June 2025 Oak Activity Calendar.pdf (38.4 KB) (pdf)
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June 2025 Birch Activity Calendar.pdf (37.4 KB) (pdf)
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June 2025 Spruce Activity Calendar.pdf (38.5 KB) (pdf)
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June 2025 Maple Activity Calendar.pdf (37.6 KB) (pdf)
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
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Family Councils of Ontario LTC Navigation Guide (5.28 MB) (pdf)
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Visiting Tips for Persons of Importance (112 KB) (pdf)
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Stepping In- What you May need to know- Helpful tool for SDM-POA (229 KB) (pdf)
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Risk factors for dementia — 2024 update - Lancet Study.jpg (514 KB) (jpg)
Emergency Preparedness Plans
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The Pines Emergency Preparedness Manual 2025 (11 MB) (pdf)
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Fire plan 2024 - updated October 2024.pdf (1.35 MB) (pdf)
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Departmental Contingency Plans
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Updated November 2024- Administrative Contingency Plan (261 KB) (pdf)
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Updated November 2024- Dietary Contingency Plan (213 KB) (pdf)
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Updated November 2024- Environmental Contingency Plan (219 KB) (pdf)
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Updated November 2024 - Nursing Contingency Plan (247 KB) (pdf)
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Updated November 2024- Activities Contingency Plan (196 KB) (pdf)
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Pandemic Management Plan- 2025 (912 KB) (pdf)
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Natural Disasters and Extreme Weather Events- 2025 (1.33 MB) (pdf)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan- updated January 2025.pdf (282 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025 (2.65 MB) (pdf)
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The Pines Equity, Inclusion, & Cultural Competency Plan 2024.pdf (203 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -