The Pines Resident & Family Portal

Are you a current volunteer who is looking for ways that you can help out in the home?

Here is a list of opportunities….

• Bingo on Saturdays 2:00 p.m.
• Happy Hour Mondays, Wednesdays and Fridays
• 1-1 Social Visits
• Pet Visiting
• Provide Musical Entertainment
• Pub Night—This month’s date: February 18th 6:15 p.m.
• Bus Trip Outings
• Monthly Birthday Party—1st Tuesday of the month

If you’d like to become a new volunteer at The Pines, please contact Christina Rochette at: 705-645-4488 ext. 4824 OR email: Christina.rochette@muskoka.on.ca

Physiotherapist, Shodhan will be on leave from Monday, February 17th until Friday, March 15th, 2025. Achieva will be providing coverage for Shodhan during this time. We would like to welcome Kinjal Suhkla who will be covering. Kinjal will be partnering with Shodhan before the leave for orientation at the home.

Are you looking for more information about the Pines or the different departments? If you are, the Family Council Meeting is the right place for you!

The next meeting is scheduled for Wednesday, February 19, 2025. The virtual link will be shared closer to the date.

Watch the Family Portal for more information and we look forward to hearing more information from our Responsive Behaviour Committee!

The Birch home area remains in a gastroenteritis outbreak, with symptoms of vomiting and/or diarrhea. Birch also remains in a respiratory outbreak at this time.

The Maple Home Area remains in a respiratory outbreak, with symptoms such as cough, nasal discharge, congestion, etc.

Family members of those affected have been notified.

The following infection control measures are to be implemented:

• Surgical Masks are to be worn in the Maple and Birch Home Areas
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
• Immediate isolation of any residents with new symptom onset
• Cohorting of staff, when possible.
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time and contains sporicidal
• Increased hand hygiene and PPE audits in the home area with coaching
• No General Visitors at this time. Only two (2) essential caregivers at a time

We will continue to provide updates as we move through the outbreak.

If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

The Birch home area remains in a gastroenteritis outbreak, with symptoms of vomiting and/or diarrhea. Birch also remains in a respiratory outbreak at this time.

The Maple Home Area remains in a respiratory outbreak, with symptoms such as cough, nasal discharge, congestion, etc.

Family members of those affected have been notified.

The following infection control measures are to be implemented:

• Surgical Masks are to be worn in the Maple and Birch Home Areas
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
• Immediate isolation of any residents with new symptom onset
• Cohorting of staff, when possible.
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time and contains sporicidal
• Increased hand hygiene and PPE audits in the home area with coaching
• No General Visitors at this time. Only two (2) essential caregivers at a time

We will continue to provide updates as we move through the outbreak.

If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

The Birch home area remains in a gastroenteritis outbreak, with symptoms of vomiting and/or diarrhea. Birch also remains in a respiratory outbreak at this time.

The Maple Home Area remains in a respiratory outbreak, with symptoms such as cough, nasal discharge, congestion, etc.

Family members of those affected have been notified.

The following infection control measures are to be implemented:

• Surgical Masks are to be worn in the Maple and Birch Home Areas
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
• Immediate isolation of any residents with new symptom onset
• Cohorting of staff, when possible.
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time and contains sporicidal
• Increased hand hygiene and PPE audits in the home area with coaching
• No General Visitors at this time. Only two (2) essential caregivers at a time

We will continue to provide updates as we move through the outbreak.

If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

The Birch home area remains in a gastroenteritis outbreak, with symptoms of vomiting and/or diarrhea. The home area has also declared a Respiratory Outbreak as of today, February 3, 2025.

The Maple Home Area remains in a respiratory outbreak, with symptoms such as cough, nasal discharge, congestion, etc.

Family members of those affected have been notified.

The following infection control measures are to be implemented:

• Surgical Masks are to be worn in the Maple and Birch Home Areas
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
• Immediate isolation of any residents with new symptom onset
• Cohorting of staff, when possible.
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time and contains sporicidal
• Increased hand hygiene and PPE audits in the home area with coaching
• No General Visitors at this time. Only two (2) essential caregivers at a time

We will continue to provide updates as we move through the outbreak.

If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

The Birch home area remains in a gastroenteritis outbreak, with symptoms of vomiting and/or diarrhea.

The Maple Home Area remains in a respiratory outbreak, with symptoms such as cough, nasal discharge, congestion, etc.

Family members of those affected have been notified.

The following infection control measures are to be implemented:

• Surgical Masks are highly recommended in the Birch Home Area
• Surgical Masks are to be worn in the Maple Home Area
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
• Immediate isolation of any residents with new symptom onset
• Cohorting of staff, when possible.
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time and contains sporicidal
• Increased hand hygiene and PPE audits in the home area with coaching
• No General Visitors at this time. Only two (2) essential caregivers at a time

We will continue to provide updates as we move through the outbreak.

If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

The Birch home area remains in a gastroenteritis outbreak, with symptoms of vomiting and/or diarrhea.

The Maple Home Area remains in a respiratory outbreak, with symptoms such as cough, nasal discharge, congestion, etc.

Family members of those affected have been notified.

The following infection control measures are to be implemented:

• Surgical Masks are highly recommended in the Birch Home Area
• Surgical Masks are to be worn in the Maple Home Area
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
• Immediate isolation of any residents with new symptom onset
• Cohorting of staff, when possible.
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time and contains sporicidal
• Increased hand hygiene and PPE audits in the home area with coaching
• No General Visitors at this time. Only two (2) essential caregivers at a time

We will continue to provide updates as we move through the outbreak.

If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

Thank you to those who provided feedback in the fall/winter for the Resident and Family Engagement Survey. Our team developed an action plan based on the results. We will continue to complete the survey on an annual basis and hope that in the fall of this year, we will have more surveys complete to help us continue to improve the quality of care for the residents. Please review the attachments for the results and the action plan. The action plan has been reviewed with the Residents' Council and Family Council to seek additional feedback.

2024 Resident and Family Engagement Survey Results

2024 Engagement Survey Action Plan

Looking for a paper copy to review? You can visit our Continuous Quality Improvement Board in the home just outside of the Oak Home Area that has the Survey Results, Action Plan, and much more!