The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

  • Birch Home Area Outbreak Update, August 8, 2024

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    CLOSED: This discussion has concluded.

    The Birch Home Area is in a COVID Outbreak with four (4) symptomatic resident cases. The team added two (2) cases in the last 24 hours of residents showing symptoms, but not testing positive currently. Further testing is taking place through Public Health today and we will send an update once we receive results. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented:

    • Surgical Masks or N95 Masks to be worn in the Birch Home Area
    • N95 Masks in those resident rooms that are isolated- see specific isolation signage
    • Limit of two (2) essential caregivers at a time in Birch Home Area only
    • No General Visitors to Birch Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Birch Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions, please contact a Nursing Manager, Jen C or Kim.

  • COVID Outbreak Declared Birch Home Area, August 7, 2024

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    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the Birch Home Area has declared a COVID outbreak with two (2) residents with symptoms and testing positive. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented:

    • Surgical Masks or N95 Masks to be worn in the Birch Home Area
    • N95 Masks in those resident rooms that are isolated- see specific isolation signage
    • Limit of two (2) essential caregivers at a time in Birch Home Area only
    • No General Visitors to the Birch Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Birch Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions, please contact a Nursing Manager, Jennifer Carriere, ADOC or Kim Sander, DOC

    jennifer.carriere@muskoka.on.ca

    kimberly.sander@muskoka.on.ca

  • Cedar Outbreak Declared over July 20, 2024

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    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the Cedar Outbreak has been declared over.

  • Oak Outbreak Declared Over, July 18, 2024. Cedar remains in Outbreak.

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    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the Oak Outbreak has been declared over asOVId July 18, 2024. The Cedar home are remains in a COVID outbreak with 1 case remaining. We will continue to provide updates as we move through the outbreak. All measures continue to remain in place.

  • Family Council Meeting Tomorrow!

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    CLOSED: This discussion has concluded.

    Family Council meeting for July will be in-person & virtual:

    • When: July 17th, 2024
    • Time: 6:30 pm
    • Location: The Pines in the Fran Coleman Committee Room and virtual if you require

    https://us02web.zoom.us/j/82942296115?pwd=Rks4eDY3UVFSM1ZTeXFYOXAvTDhhZz09

    Meeting ID: 829 4229 6115

    Passcode: 656014

    Family Council Agenda July 17, 2024

    • Refreshments will be served

    We look forward to seeing you there!

    Family Councils Ontario

    If you have questions and want to learn more about Family Council. Please reach out to Delynne Patterson (Famly Council Chair) at delynne.patterson@gmail.com or Jennifer Ridgley (Administrator) at jennifer.ridgley@muskoka.on.ca

  • Cedar and Oak Outbreak Update, July 16, 2024

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    CLOSED: This discussion has concluded.

    The Oak and Cedar Home Areas are in a Rhinovirus and COVID Outbreak with a total of one (1) active resident case, twelve (12) resolved cases, and thirteen (13) total resident cares. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented or continued at this time:

    • Surgical Masks or N95 Masks in both Home Areas (N95 Masks must be worn in the COVID-affected resident rooms) * N95 masks are highly recommended

    • Ensure the Public Health 4 moments of Hand Hygiene are followed

    • Resident's Hand Hygiene before all meals and regularly throughout the day

    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room

    • Residents are to remain in the affected home area at this time to reduce the risk of spread

      • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.

    • Twice daily respiratory symptom screening in Oak and Cedar Home Areas

    • Immediate isolation of any residents with new symptom onset

    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.

    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time

    • Limit of two (2) essential caregivers at a time in Cedar and Oak Home Areas only

    • No General Visiting to Cedar and Oak Home Areas

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Cedar and Oak Outbreak, July 15, 2024

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    CLOSED: This discussion has concluded.

    The Oak and Cedar Home Areas are in a Rhinovirus and COVID Outbreak with a total of one (1) active resident case, twelve (12) resolved cases, and thirteen (13) total resident cares. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented or continued at this time:

    • Surgical Masks or N95 Masks in both Home Areas (N95 Masks must be worn in the COVID-affected resident rooms) * N95 masks are highly recommended

    • Ensure the Public Health 4 moments of Hand Hygiene are followed

    • Resident's Hand Hygiene before all meals and regularly throughout the day

    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room

    • Residents are to remain in the affected home area at this time to reduce the risk of spread

      • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.

    • Twice daily respiratory symptom screening in Oak and Cedar Home Areas

    • Immediate isolation of any residents with new symptom onset

    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.

    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time

    • Limit of two (2) essential caregivers at a time in Cedar and Oak Home Areas only

    • No General Visiting to Cedar and Oak Home Areas

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Cedar and Oak Outbreak Update, July 12, 2024

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    CLOSED: This discussion has concluded.

    The Oak and Cedar Home Areas are in a Rhinovirus and COVID Outbreak with one (1) new case today with a total of six (6) active resident cases, seven (7) resolved cases, and thirteen (13) total resident cares. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented or continued at this time:

    • Surgical Masks or N95 Masks in both Home Areas (N95 Masks must be worn in the COVID-affected resident rooms) * N95 masks are highly recommended

    • Ensure the Public Health 4 moments of Hand Hygiene are followed

    • Resident's Hand Hygiene before all meals and regularly throughout the day

    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room

    • Residents are to remain in the affected home area at this time to reduce the risk of spread

      • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.

    • Twice daily respiratory symptom screening in Oak and Cedar Home Areas

    • Immediate isolation of any residents with new symptom onset

    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.

    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time

    • Limit of two (2) essential caregivers at a time in Cedar and Oak Home Areas only

    • No General Visiting to Cedar and Oak Home Areas

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Beach Day!

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    CLOSED: This discussion has concluded.
    supporting image

    Join us on July 23rd for a beach day! Dress in your shorts, sunglasses, hats, and flip-flops. We hope you can join us and have some fun with us!

  • Mode of Transmission & Breaking the Chain of Infection

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    CLOSED: This discussion has concluded.

    Respiratory etiquette is a simple yet effective way to prevent illness, and is comprised of a few easy steps: Cover your cough and sneeze. Turn your head away from others and cover your mouth and nose with a tissue. If you don't have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. After you cough or sneeze, ensure that you sanitize your hands to break the chain of infection.

Page last updated: 02 May 2025, 11:55 AM