The Pines Resident & Family Portal

Shodhan has informed us that he will conclude his time at the Pines on Friday, April 18th, 2025. We would like to thank Shodhan for his time with the home and wish him well. Achieva has provided us with a new physiotherapist, Kinjal, who has covered for Shodhan in the past. Kinjal will start with the home on Monday, April 21st, 2025. Please help us in thanking Shodhan and welcoming Kinjal.

You can find the physio team on the second floor as you exit the elevators on the left.

Please be advised that Jennifer Ridgley, Administrator, is now back from maternity leave. Please reach out if you require any assistance.

705-645-4488 ext. 4877

jennifer.ridgley@muskoka.on.ca

Please see the attached memo from CareRx:

Memo: CareRx Paper Billing Statement Fee Change Effective May 1, 2025

In collaboration with Public Health, Cedar and Oak home areas remain in outbreak at this time.

Essential Caregivers only at this time, no General Visitors to the Cedar and Oak Home Areas.

Current Outbreak Details

Infection Control Guidelines for Cedar and Oak Home Areas:

Please follow these steps to help keep everyone safe:

Wear Surgical Masks

• Everyone must wear a surgical mask in Cedar and Oak.

Wash your hands thoroughly

• Before touching a resident.
• After touching a resident or their surroundings.

Help Residents Clean Their Hands

• Make sure residents clean their hands before every meal and regularly throughout the day.

Use Personal Protective Equipment (PPE) Correctly

• Put on PPE (like gloves, gowns, and masks) before entering an isolated resident’s room.
• Take off all PPE before leaving the room to avoid spreading germs.

Keep Residents in the Affected Home Area

• Residents must stay in the affected Home Area at this time to reduce the risk of spreading illness.

If Residents Want to Leave the Area

• If a resident insists on leaving, help them wear a mask or visor to protect others. Encourage outdoor visits instead of indoor ones when possible.

If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

In collaboration with Public Health, the Whole Home Respiratory Outbreak has been declared over as of today.

Cedar and Oak home areas remain in outbreak at this time.

Essential Caregivers only at this time, no General Visitors to the Cedar and Oak Home Areas.

Current Outbreak Details

Infection Control Guidelines for Cedar and Oak Home Areas:

Please follow these steps to help keep everyone safe:

Wear Surgical Masks

• Everyone must wear a surgical mask in Cedar and Oak.

Wash your hands thoroughly

• Before touching a resident.
• After touching a resident or their surroundings.

Help Residents Clean Their Hands

• Make sure residents clean their hands before every meal and regularly throughout the day.

Use Personal Protective Equipment (PPE) Correctly

• Put on PPE (like gloves, gowns, and masks) before entering an isolated resident’s room.
• Take off all PPE before leaving the room to avoid spreading germs.

Keep Residents in the Affected Home Area

• Residents must stay in the affected Home Area at this time to reduce the risk of spreading illness.

If Residents Want to Leave the Area

• If a resident insists on leaving, help them wear a mask or visor to protect others. Encourage outdoor visits instead of indoor ones when possible.

If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

In collaboration with Public Health, we are in a Whole Home Respiratory Outbreak with confirmed cases of Influenza A.

Essential Caregivers only at this time, no General Visitors to the entire home. Masks are mandatory facility-wide wide so please ensure you are wearing one at all times. Please avoid taking residents off of units, but if you do, please ensure they are also wearing a mask.

Infection Control Guidelines for all Home Areas
Please follow these steps to help keep everyone safe:

Wear Surgical Masks

• Everyone must wear a surgical mask facility-wide.

Wash your hands thoroughly

• Before touching a resident.
• After touching a resident or their surroundings.

Help Residents Clean Their Hands

• Make sure residents clean their hands before every meal and regularly throughout the day.

Use Personal Protective Equipment (PPE) Correctly

• Put on PPE (like gloves, gowns, and masks) before entering an isolated resident’s room.
• Take off all PPE before leaving the room to avoid spreading germs.

Keep Residents in the Affected Home Area

• Residents are to remain in the affected home area at this time to reduce the risk of spreading illness.

If Residents Want to Leave the Area

• If a resident insists on leaving, help them wear a mask or visor to protect others. Encourage outdoor visits instead of indoor ones when possible.

By following these steps, we can work together to keep our residents, staff, and visitors safe!

If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

In collaboration with Public Health, we are in a Whole Home Respiratory Outbreak with confirmed cases of Influenza A.

Essential Caregivers only at this time, no General Visitors to the entire home. Masks are mandatory facility-wide wide so please ensure you are wearing one at all times. Please avoid taking residents off of units, but if you do, please ensure they are also wearing a mask.

Infection Control Guidelines for all Home Areas
Please follow these steps to help keep everyone safe:

Wear Surgical Masks

• Everyone must wear a surgical mask facility-wide.

Wash your hands thoroughly

• Before touching a resident.
• After touching a resident or their surroundings.

Help Residents Clean Their Hands

• Make sure residents clean their hands before every meal and regularly throughout the day.

Use Personal Protective Equipment (PPE) Correctly

• Put on PPE (like gloves, gowns, and masks) before entering an isolated resident’s room.
• Take off all PPE before leaving the room to avoid spreading germs.

Keep Residents in the Affected Home Area

• Residents are to remain in the affected home area at this time to reduce the risk of spreading illness.

If Residents Want to Leave the Area

• If a resident insists on leaving, help them wear a mask or visor to protect others. Encourage outdoor visits instead of indoor ones when possible.

By following these steps, we can work together to keep our residents, staff, and visitors safe!

If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca

The next outbreak update will be provided on Monday, April 7, 2025.

In collaboration with Public Health, we are in a Whole Home Respiratory Outbreak with confirmed cases of Influenza A.

Essential Caregivers only at this time, no General Visitors to the entire home. Masks are mandatory facility wide so please ensure you are wearing one at all times. Please avoid taking residents off of units, but if you do, please ensure they are also are wearing a mask.

Infection Control Guidelines for all Home Areas
Please follow these steps to help keep everyone safe:

Wear Surgical Masks

• Everyone must wear a surgical mask facility wide.

Wash your hands thoroughly

• Before touching a resident.
• After touching a resident or their surroundings.

Help Residents Clean Their Hands

• Make sure residents clean their hands before every meal and regularly throughout the day.

Use Personal Protective Equipment (PPE) Correctly

• Put on PPE (like gloves, gowns, and masks) before entering an isolated resident’s room.
• Take off all PPE before leaving the room to avoid spreading germs.

Keep Residents in the Affected Home Area

• Residents are to remain in the affected home area at this time to reduce the risk of spreading illness.

If Residents Want to Leave the Area

• If a resident insists on leaving, help them wear a mask or visor to protect others. Encourage outdoor visits instead of indoor ones when possible.

By following these steps, we can work together to keep our residents, staff, and visitors safe!

If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca