The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, persons of importance, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
Oak – General visitors are welcome at this time. There are currently no active outbreaks.
Spruce – General visitors are welcome at this time. There are currently no active outbreaks.
Birch – General visitors are welcome at this time. There are currently no active outbreaks.
Cedar – General visitors are welcome at this time. There are currently no active outbreaks.
Maple – General visitors are welcome at this time. There are currently no active outbreaks.
Welcome to our information and sharing portal for The Pines Residents, their Family members, persons of importance, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
Oak – General visitors are welcome at this time. There are currently no active outbreaks.
Spruce – General visitors are welcome at this time. There are currently no active outbreaks.
Birch – General visitors are welcome at this time. There are currently no active outbreaks.
Cedar – General visitors are welcome at this time. There are currently no active outbreaks.
Maple – General visitors are welcome at this time. There are currently no active outbreaks.
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Family Council Pausing Until January
Share Family Council Pausing Until January on Facebook Share Family Council Pausing Until January on Twitter Share Family Council Pausing Until January on Linkedin Email Family Council Pausing Until January linkThe Family Council will be taking a break over the holiday season and will reconvene in January. They extend their warmest wishes to everyone for a joyful and restful holiday, and look forward to reconnecting in the new year.
💬 Questions or Want to Learn More? Reach out to Christina Rochette, Life Enrichment Manager and Family Council Liaison, who can connect you with a Family Council member.
We look forward to seeing you there!
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Planned Emergency Evacuation Drill October 29
Share Planned Emergency Evacuation Drill October 29 on Facebook Share Planned Emergency Evacuation Drill October 29 on Twitter Share Planned Emergency Evacuation Drill October 29 on Linkedin Email Planned Emergency Evacuation Drill October 29 linkAs part of our ongoing commitment to safety and in accordance with Ministry of Long-Term Care protocols, our team will be conducting a full-scale emergency evacuation drill on October 29. This mandatory exercise occurs every three years and is carried out in collaboration with our District and community partners.
Participants will include staff, residents, Paramedics, OPP, Fire Services, BMLSS student volunteers, and others. The drill provides a valuable opportunity to rehearse our emergency procedures and strengthen our preparedness.
Please note:
- Residents may be temporarily relocated from one home area to another.
- No residents will be evacuated outside of the home.
- Student volunteers will act as residents to help simulate full-home evacuation procedures.
We appreciate your support and understanding as we work together to ensure a safe and responsive environment for everyone at The Pines.
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Pet Visits to the Home – A Few Friendly Reminders
Share Pet Visits to the Home – A Few Friendly Reminders on Facebook Share Pet Visits to the Home – A Few Friendly Reminders on Twitter Share Pet Visits to the Home – A Few Friendly Reminders on Linkedin Email Pet Visits to the Home – A Few Friendly Reminders link🐾We love seeing pets bring joy and comfort to our home! To help keep everyone safe and happy during these visits, please keep the following in mind:
- 🐶 Vaccinations: All visiting dogs must be up to date on their vaccinations.
- 🦮 Leashes: Dogs should be on a short leash to prevent tripping hazards.
- 🚽 Bathroom Breaks: Please ensure all pet bathroom breaks happen outside the home and are cleaned up promptly.
Thank you for helping us maintain a safe and welcoming environment for all residents, visitors, and furry friends!
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October Family Education Meeting Hosted by Family Council Recording
Share October Family Education Meeting Hosted by Family Council Recording on Facebook Share October Family Education Meeting Hosted by Family Council Recording on Twitter Share October Family Education Meeting Hosted by Family Council Recording on Linkedin Email October Family Education Meeting Hosted by Family Council Recording linkThank you to those who were able to join us for the meeting. We had a great discussion with some really great questions. If you are interested in watching the recording, please click on the link below.
October Family Council Meeting Recording
Passcode: 655Rx%.z
💬 Questions or Want to Learn More? Reach out to Christina Rochette, Life Enrichment Manager and Family Council Liaison, who can connect you with a Family Council member.
We look forward to seeing you there!
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Celebrating International Infection Prevention Week, October 20-26th, 2025
Share Celebrating International Infection Prevention Week, October 20-26th, 2025 on Facebook Share Celebrating International Infection Prevention Week, October 20-26th, 2025 on Twitter Share Celebrating International Infection Prevention Week, October 20-26th, 2025 on Linkedin Email Celebrating International Infection Prevention Week, October 20-26th, 2025 link
Our team is proud to recognize International Infection Prevention and Control (IPAC) Week! Throughout the week, keep an eye out for special activities, educational resources, and helpful information designed to promote a safer, healthier environment for everyone in our home.
IPAC practices—such as proper hand hygiene, timely vaccination, and the use of personal protective equipment—play a vital role in protecting residents, care providers, and visitors alike.
If you have any questions or would like to learn more, please connect with Stephanie Albert, IPAC Lead.
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Celebrating Diwali on October 20, 2025
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Our team will be celebrating Diwali at the home on Monday, October 20th, 2025. Residents will have a menu developed around this, as well as activities and education provided. We are looking forward to exploring the traditions and practices.
What is Diwali?
Diwali is the five-day "festival of lights" celebrated by Hindus, Jains, Sikhs, and some Buddhists in the fall. Derived from the Sanskrit word Deepavali, meaning "row of lights," the festival is known for the brightly lit lamps, candles, and fireworks used to symbolize the triumph of light over darkness and good over evil.
Festivities and rituals vary regionally and by faith, but many observances are widely shared.
- Lights: The most prominent feature of Diwali is the lighting of lamps called diyas, candles, and lanterns to invite prosperity.
- Decorations: Homes and businesses are cleaned and decorated with vibrant, intricate patterns called rangoli, which are made with colored powders or flowers at the entrance to welcome deities.
- Feasting and gifts: Families gather for feasts, exchange sweets and gifts, and wear new clothes.
- Fireworks: Many communities celebrate with dazzling fireworks displays.
- Prayers: Worshippers offer prayers (puja) to deities like Lakshmi, the goddess of prosperity, and Ganesha, the god of wisdom.
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October Family Education Meeting Hosted by Family Council
Share October Family Education Meeting Hosted by Family Council on Facebook Share October Family Education Meeting Hosted by Family Council on Twitter Share October Family Education Meeting Hosted by Family Council on Linkedin Email October Family Education Meeting Hosted by Family Council linkYou're Invited: Family Council Gathering Join us for an evening of learning, meaningful conversation, and support with the Family Council. This month, Steve Files, Environmental Manager, will be present to provide information about our laundry department.
🗓 Date & Time: Wednesday, October 15th, 2025, 6:30 PM
📍 Location Options:
- In-Person: Fran Coleman Room at The Pines
- Virtual: Join via Zoom
- Meeting ID: 882 1040 2686
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Passcode: 815834
💬 Questions or Want to Learn More? Reach out to Christina Rochette, Life Enrichment Manager and Family Council Liaison, who can connect you with a Family Council member.
We look forward to seeing you there!
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Infection Control Education - Resident Vaccine Clinics
Share Infection Control Education - Resident Vaccine Clinics on Facebook Share Infection Control Education - Resident Vaccine Clinics on Twitter Share Infection Control Education - Resident Vaccine Clinics on Linkedin Email Infection Control Education - Resident Vaccine Clinics linkVaccine Update – Influenza & COVID-19
We’ve collected consents for the Influenza and COVID vaccines. Resident Clinics will take place on October 15th, 2025. Vaccines will be administered promptly to residents who have provided consent.
Reminder:
Please continue to follow proper hand hygiene practices to help keep yourself and our residents healthy. Vaccines are essential for your protection and the safety of others. We encourage you to receive your vaccines when you are due. Our team monitors vaccine schedules for all residents. If you have any questions or are unsure when a resident is due for a vaccine, please reach out to Stephanie Albert, IPAC Lead. stephanie.albert@muskoka.on.ca
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Honoring World Mental Health Day – Let’s Talk, Support, and Reflect
Share Honoring World Mental Health Day – Let’s Talk, Support, and Reflect on Facebook Share Honoring World Mental Health Day – Let’s Talk, Support, and Reflect on Twitter Share Honoring World Mental Health Day – Let’s Talk, Support, and Reflect on Linkedin Email Honoring World Mental Health Day – Let’s Talk, Support, and Reflect link
Today marks World Mental Health Day, a global reminder of the importance of mental well-being in our lives, workplaces, and communities. This year’s theme, “Mental health is a universal human right,” encourages us to reflect on how we support one another and create environments where everyone feels safe, heard, and valued.
Mental health affects us all—whether directly or through those we care about. That’s why it’s so important to foster a culture of openness, empathy, and support. Here are a few ways we can do that together:
- 💬 Talk openly: Reducing stigma starts with honest conversations.
- 🤝 Support each other: A simple check-in can make a big difference.
- 🧘 Take care of yourself: Prioritize rest, set boundaries, and self-care.
- 📚 Use available resources: https://cmha.ca/find-info/mental-health/general-info/
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October CareRx Resident Health and Well-Being Newsletter
Share October CareRx Resident Health and Well-Being Newsletter on Facebook Share October CareRx Resident Health and Well-Being Newsletter on Twitter Share October CareRx Resident Health and Well-Being Newsletter on Linkedin Email October CareRx Resident Health and Well-Being Newsletter link
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Hate Stops Here Portal - The District Municipality of Muskoka
Family Council
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2026
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2025
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Family Council Agenda October 15 2025.pdf (123 KB) (pdf)
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Family Council Agenda September 2025.pdf (128 KB) (pdf)
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Family Council Agenda June 18 2025.pdf (132 KB) (pdf)
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Family Council TERMS OF REFERENCE Final Copy April 2025.pdf (157 KB) (pdf)
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Family Council Agenda April 16 2025.pdf (44.3 KB) (pdf)
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19_ 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15_ 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
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April 08 → April 09 2026
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April 21 2026
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May 26 2026
Diversity Calendars
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (47 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
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Family Councils of Ontario LTC Navigation Guide (5.28 MB) (pdf)
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Visiting Tips for Persons of Importance (112 KB) (pdf)
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Stepping In- What you May need to know- Helpful tool for SDM-POA (229 KB) (pdf)
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Risk factors for dementia — 2024 update - Lancet Study.jpg (514 KB) (jpg)
Infection Control Resources
Continuous Quality Improvement
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2026-2027 Long-Term Care Quality Improvement Plan (7.6 MB) (pdf)
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The Pines- CQI and QIP Report 2024-2025 (2.65 MB) (pdf)
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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The Pines Equity Diversity Inclusion Cultural Competency Plan 2025 (249 KB) (pdf)
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Home Specific Outbreak Plan 2025.pdf (326 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -