2026-2027 Long-Term Care Quality Improvement Plan
As part of our ongoing commitment to providing high‑quality care and a positive living, we would like to share an update on our Quality Improvement Plan (QIP) and the results of our recent Resident and Family Engagement Survey.
Quality Improvement Plan (QIP)
Our Quality Improvement Plan outlines specific goals and actions designed to enhance care, safety, and overall quality of life for residents. The QIP focuses on areas such as resident satisfaction, responsiveness to concerns, safety practices, and continuous learning for our team. Progress on these goals is reviewed regularly, and improvements are made throughout the year to ensure we are meeting the needs of residents and families.
Engagement Survey Results
Thank you to everyone who took the time to complete our engagement surveys. Your feedback is extremely valuable and helps guide our quality improvement efforts.
Overall, survey results showed many positive responses, particularly in areas such as staff kindness, respect, and commitment to resident care. We also received thoughtful suggestions on where we can continue to improve, including communication, activities, and responsiveness.
Next Steps
Using this feedback, our leadership team has:
- Reviewed survey results in detail
- Identified key priorities for improvement
- Developed targeted action plans
- Sharing progress with residents, families, and staff
We appreciate your continued participation and feedback. Together, we are committed to strengthening the quality of care and creating a safe, supportive, and welcoming community for everyone.
Please click on the link to review this information in detail: 2026-2027 Long-Term Care Quality Improvement Plan
