Customer Service Strategy

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At the District of Muskoka, we are committed to providing a high standard of customer experience while serving our customers in all aspects of our business. Residents and businesses expect to be able to access consistent, reliable, efficient and effective information where, when and how they want it. This is why the District has developed a Customer Service Strategy! You can view the Strategy document in the Document Library.

Have your say on how you want us to provide service to better meet the needs of our evolving communities now and in the future.



At the District of Muskoka, we are committed to providing a high standard of customer experience while serving our customers in all aspects of our business. Residents and businesses expect to be able to access consistent, reliable, efficient and effective information where, when and how they want it. This is why the District has developed a Customer Service Strategy! You can view the Strategy document in the Document Library.

Have your say on how you want us to provide service to better meet the needs of our evolving communities now and in the future.


Q&A

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    When I click on survey, I get one question - have you ever dealt with the District - I clicked on No, and that seems to be the end of the survey for me. Could you please advise me of the navigation to complete the survey? Thank you

    Betsy Rothwell asked about 1 year ago

    Hi Betsy,

    The survey has been adjusted so there are question available to those who select No to having contact with the District.

    Thank you for your feedback.