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Fairvern - Resident and Family Engagement Survey 2025

Welcome to the Annual Resident & Family Engagement Survey

At Fairvern, we are committed to continuously enhancing the quality of life and care for our residents. Your voice matters.

This annual survey is an important opportunity for residents—and family members or caregivers completing it on their behalf—to share honest feedback about their experiences, preferences, and suggestions. The insights we gather directly inform improvements to our services, programs, and overall environment.

Whether you’re a resident or a family members or caregivers advocating on their behalf, your input helps us create a more responsive, respectful, and enriching long-term care experience.

Thank you for taking the time to participate.

1.  

I feel a sense of belonging here.

2.  

My needs for private space are met.

3.  

It feels like home.

4.  

The activities are meaningful to me.

5.  

There are opportunities her for me to practice the religious or spiritual beliefs I chose.

6.  

Mealtimes are pleasant and enjoyable for me.

7.  

My food is served at an acceptable temperature.

8.  

Meals offered consider my likes and dislikes.

9.  

The Administrator and other leaders (Support Services, Maintenance, Directors of Care and Programs) are present and approachable.

10.  

My concerns and feedback are welcomed and responded to.

11.  

Nursing, administrative and other staff treat me with respect and dignity.

12.  

I am involved in planning my care and services.

13.  

I receive care and services according to my life history, personal preferences, timelines and goals.

14.  

The caregivers are caring and compassionate.

15.  

My doctor is responsive and addresses my questions/concerns.

16.  

When I am in pain or discomfort or there is a change in my condition, caregivers take steps to relieve it promptly.

17.  

I feel that the Infection Control protocols in place are adequate.

18.  

The Home is clean.

19.  

The temperatures are comfortable to me.

20.  

My laundry is returned in a good repair and in a timely manner.

21.  

Communication from the home is timely and in a manner I can understand.

22.  

I would recommend Fairvern to others.

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