Recent Updates Engage and Sprinkler Compliance
Introducing Engage+: New Family Portal Coming July 18
Fairvern is pleased to announce the launch of a new resident and family portal for authorized family members. In partnership with Evoke Health, an Ontario-based company, we are introducing Engage+—a secure, online portal that provides access to important health information and home updates at no cost.
Through Engage+, you will be able to access key information directly from our clinical charting system. At launch, this will include:
- Medications
- Conditions
- Immunizations
- Allergies
- Vital signs
- Care plans
- Invoices
You will also have access to home updates such as newsletters, educational resources, activity calendars, and more.
Privacy & Security
Protecting resident information is a top priority. Engage+ uses advanced encryption and security measures to ensure all personal and health information is safe and secure.
Stay Connected
This new portal will help you stay informed and connected to your loved one’s care, reducing the need to call the home for routine updates.
Getting Started
- Authorized family members will receive an email invitation on July 16. We are currently obtaining consent.
- If you do not receive your invitation by the end of the day, please check your spam/junk folder.
- For assistance, please contact support@evokehealth.ca.
We will be using the Engage+ portal to share updates and keep you informed about events in our community. We encourage you to activate your account as soon as you receive your invitation.
We are excited to launch this platform at Fairvern and look forward to working together to make it a success.
Sprinkler Compliance
As background, the Province required all long-term care homes to install automatic sprinkler systems by December 31, 2024, as part of broader life-safety improvements. For Fairvern, meeting that requirement would have meant construction to an aging building that is scheduled to close.
In December 2024, the Province extended the deadline to July 1, 2026 for eligible homes. Fairvern met all of the conditions, through the redevelopment and relocation to a new, fully compliant home.
Since February 1, 2025, the following measures have been in place:
- Positioning additional fire extinguishers throughout the facility
- Conducting fire safety training twice annually
- Scheduling dedicated staff to complete fire watch rounds
- Maintaining quarterly fire drills observed by the Fire Department
While construction of the new Fairvern home has advanced considerably, the project will not be completed by the July 1, 2026 deadline. After July 1, 2026, we will coordinate with the Fire Department to allow for the issuance of a formal fire code order related to sprinkler compliance. This order will:
- Formally recognize the temporary non-compliance, and
- Establish a compliance timeline aligned with the anticipated move into the new Fairvern home
We will continue with Fire Watch rounds during this period and the other measures currently in place and coordinate closely with the Fire Department to ensure safety remains our top priority.
