What Matters Most to the People Living with Dementia - Building a Social Model of Care

Think about a resident who recently had a really good day. What was happening? What did they do, who were they with, and how did they seem? Please describe in as much detail as you'd like

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On a scale of 1–5 (1 = Rarely, 5 = Always), how often do residents with dementia have meaningful choices in their daily routines (e.g., when to wake up, what to wear, what activities to join)?

1 = Rarely

2 = Occasionally

3 = Sometimes

4 = Often

5 = Always

What is one specific change that would give residents more control or say in their day-to-day life?

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Based on what you know about your family member — their history, preferences, and personality — what would make their life here feel more like home? Is there anything currently missing?

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Rate how closely The Pines currently matches your vision of excellent dementia care (1 = Far from it, 10 = We're already there)

1 = Far from it

2 = Very early stages

3 = Beginning to explore

4 = Some early progress

5 = About halfway there

6 = Making solid progress

7 = Largely in place

8 = Nearly there

9 = Almost fully achieved

10 = We’re already there

In your own words, what does excellent dementia care look, feel, and sound like? What would a visitor notice?

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Rate the current physical environment on each of the following (1 = Poor, 5 = Excellent):

Dimension

1 = Poor

2 = Fair

3 = Neutral

4 = Good

5 = Excellent

Rate the current physical environment on each of the following (1 = Poor, 5 = Excellent):

Ease of wayfinding for residents

1 = Poor

2 = Fair

3 = Neutral

4 = Good

5 = Excellent

Rate the current physical environment on each of the following (1 = Poor, 5 = Excellent):

Sense of safety and security

1 = Poor

2 = Fair

3 = Neutral

4 = Good

5 = Excellent

10.

Rate the current physical environment on each of the following (1 = Poor, 5 = Excellent):

Overall calm and low-stress atmosphere

1 = Poor

2 = Fair

3 = Neutral

4 = Good

5 = Excellent

11.

Rate the current physical environment on each of the following (1 = Poor, 5 = Excellent):

Homelike look and feel

1 = Poor

2 = Fair

3 = Neutral

4 = Good

5 = Excellent

12.

Rate the current physical environment on each of the following (1 = Poor, 5 = Excellent):

Access to outdoor or natural spaces

1 = Poor

2 = Fair

3 = Neutral

4 = Good

5 = Excellent

13.

From the list below, select up to 3 environmental changes you believe would most improve quality of life for residents:

Upgraded Paint Colours

More Customized Resident Doors

Adding More Purposeful Spaces - examples: Art, Woodworking, Laundry Area, Nursery

New Furniture and Decor

Enhanced Spa Rooms

14.

For your top choice, describe what the change would look like and why it matters.

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15.

Do you feel the team here understands what matters most to your family member as an individual — not just their diagnosis? What would help staff know them better?

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16.

Please add any other feedback that you might have.

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